Hotel Granada Palace
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Summary of reviewsHotel Granada Palace receives positive acclaim for its serene location, impressive rooms, and excellent staff service. Nestled in a tranquil residential area, the hotel offers an ideal escape with beautiful views and a relaxing atmosphere. Its proximity to Granada's city center and local attractions like the Alhambra and Sierra Nevada make it convenient, especially for those traveling by car.
Guests praise the spacious and well-maintained rooms, often likened to apartments, boasting comfortable beds and large bathrooms equipped with luxury features like jacuzzis. The cleanliness of the hotel is generally high, although there are occasional reports of specific areas needing improvement.
The staff at Hotel Granada Palace are commended for their friendliness, professionalism, and attentiveness, contributing significantly to a welcoming atmosphere. Guests frequently highlight the exceptional service at the reception and dining areas. The breakfast, while mixed in reviews, is appreciated by many for its generous portions and variety, offering a pleasant start to the day especially when enjoyed in the ambient setting.
Dining experiences receive positive mentions, particularly the Italian restaurant, known for its delicious dishes and excellent service. However, availability can be inconsistent, which serves as a minor setback that is often outweighed by the quality of meals.
The hotel provides convenient parking options, although these come at a cost, and its comprehensive amenities make it an appealing choice, especially for families. Spacious rooms, nearby dining options, and facilities like a gym and spa add to the comfort and relaxation of a family-friendly stay.
While the pool area is visually appealing and praised for its size and design, maintenance issues occasionally arise. Similarly, the spa garners high praise for its quality but faces criticism for its additional costs and operational inconsistencies.
Overall, Hotel Granada Palace stands out for its comfortable accommodations, excellent service, and strategic location, making it a solid choice for travelers seeking peace and convenience near Granada.
Categories
Guests praise the spacious and well-maintained rooms, often likened to apartments, boasting comfortable beds and large bathrooms equipped with luxury features like jacuzzis. The cleanliness of the hotel is generally high, although there are occasional reports of specific areas needing improvement.
The staff at Hotel Granada Palace are commended for their friendliness, professionalism, and attentiveness, contributing significantly to a welcoming atmosphere. Guests frequently highlight the exceptional service at the reception and dining areas. The breakfast, while mixed in reviews, is appreciated by many for its generous portions and variety, offering a pleasant start to the day especially when enjoyed in the ambient setting.
Dining experiences receive positive mentions, particularly the Italian restaurant, known for its delicious dishes and excellent service. However, availability can be inconsistent, which serves as a minor setback that is often outweighed by the quality of meals.
The hotel provides convenient parking options, although these come at a cost, and its comprehensive amenities make it an appealing choice, especially for families. Spacious rooms, nearby dining options, and facilities like a gym and spa add to the comfort and relaxation of a family-friendly stay.
While the pool area is visually appealing and praised for its size and design, maintenance issues occasionally arise. Similarly, the spa garners high praise for its quality but faces criticism for its additional costs and operational inconsistencies.
Overall, Hotel Granada Palace stands out for its comfortable accommodations, excellent service, and strategic location, making it a solid choice for travelers seeking peace and convenience near Granada.
Luxury Hotel
Offering panoramic views of Granada and the Sierra Nevada, this hotel provides a luxurious retreat with spacious rooms and modern amenities. Its location outside the city center ensures tranquility while remaining easily accessible to Granada's attractions.
Hotel with Parking
Hotel Granada Palace offers private parking. Located in Monachil, slightly outside the immediate city center, it provides easy access by car.
EV charging stations
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Sea / Salt water pool
In the pool there is also:
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Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Guest Reviews
Hotel Granada Palace is nestled in a tranquil residential area, offering a serene escape with beautiful views and a relaxing atmosphere. Perfect for those traveling by car, the hotel provides quick and easy access to the historic Alhambra and is conveniently located around 10 minutes from Granada's city center. While it might seem a bit removed from the hustle and bustle, its location offers a blend of peace and proximity to the city, with about a 15-minute bus ride to central Granada and a short drive to the nearby subway station. Guests appreciate the proximity to local amenities, including supermarkets and restaurants, as well as the ease of access to the ski resort in Sierra Nevada, approximately 30 minutes away by car. The hotel features a range of amenities, from comfortable accommodations and a beautiful pool area to on-site dining options and a gym, making it an appealing choice for a relaxed stay near Granada.
Hotel Granada Palace receives mixed reviews when it comes to its breakfast offerings. Many guests appreciate the breakfast for its generous portions and variety, describing it as plentiful, complete, and of good quality with offerings like fresh orange juice and an abundant international selection. Some guests even labeled it as spectacular and highlighted the attentive staff and pleasant ambiance during breakfast.
However, there are criticisms regarding the breakfast experience. Several guests found the breakfast to be meager, mediocre, or not living up to the 5-star expectations, pointing out specific issues like limited buffet options, fully cooked yolks in fried eggs, and stale pastries. Concerns about the organization of the breakfast and the quality of certain items, including the coffee and orange juice, are also noted. Some reviewers felt that the breakfast was not worth its cost if paid for separately.
Overall, the breakfast at Hotel Granada Palace seems to leave room for improvement, particularly in terms of variety and consistency, but still offers a positive experience for those who value choice and abundance in a buffet-style setting.
Hotel Granada Palace offers several dining options, including an Italian restaurant that receives praise for its delicious food and superb service. Many guests express satisfaction with the meals, highlighting the high quality and taste of both breakfast and dinner at the hotel. However, some reviews mention inconsistencies, noting that the hotel restaurant isn't always open and sometimes the quality of the dinner menu is perceived as low. Despite this, the proximity of a good Italian restaurant nearby provides a convenient alternative for guests when the hotel's dining options are limited. Overall, while there are mixed experiences regarding the availability and quality, the excellent food and delightful meals at the Italian restaurant stand out positively.
Hotel Granada Palace is widely praised for its exceptionally spacious rooms, which are frequently compared to apartments due to their impressive size. Many guests remark on the comfort and quietness of the rooms, with several mentioning the comfortable beds and large bathrooms, often equipped with jacuzzies or jetted tubs. The junior suites are particularly appreciated for their grandeur and soundproofing.
Guests consistently note the cleanliness of the hotel, describing the rooms as spotless and well-maintained. The inclusion of amenities such as ample living areas, balconies, and modern furnishings is also well-received, with many finding the setup comfortable and well-suited for relaxation.
However, there are occasional criticisms regarding maintenance issues, such as malfunctioning air conditioning, uncertain water flow in showers, and minor imperfections like damaged furniture or blinds that don't fully close. Despite these few drawbacks, the overall impression of the rooms at Hotel Granada Palace is overwhelmingly positive, making it a recommendable choice for those seeking comfort and space during their stay.
In the realm of comfort at Hotel Granada Palace, the beds seem to capture a mixed chorus of opinions from guests. A prominent number of visitors praise the hotel for its very comfortable and spacious beds, often describing them as being akin to resting on a cloud, complete with quality bedding that is both pleasant and impeccably fresh. The rooms themselves are noted for their spaciousness, often housing two generously sized beds, each outfitted with multiple pillows, which adds to the allure of a restful night's sleep.
However, the experiences are not universally positive. A contingent of reviews indicates that some mattresses have seen better days, with reports of them being worn out, leading to discomfort and occasional back pain for some guests. Despite this, the hotel appears to maintain a generally positive reputation regarding its bedding accommodations, with the comfort of the beds frequently highlighted amidst the occasional critique. The combination of wide beds and overall room comfort adds to the appeal for those seeking substantial sleeping arrangements during their stay.
Hotel Granada Palace finds itself in a mix of reviews regarding its cleanliness. On the positive side, many guests compliment the hotel for maintaining generally clean facilities, particularly highlighting the spacious and immaculate rooms. The hotel’s suites are often described as super clean, with impeccable standards that contribute to a rewarding experience. The reception area is described as sterile, akin to a hospital, yet in a positive sense that appeals to guests. Bathrooms in certain rooms boast high standards of cleanliness, frequently replenished luxury toiletries, and a daily cleaning regimen enhances the overall guest experience.
However, some critiques punctuate the trail of praise. Certain areas, such as windows and terraces, have not been up to expected standards, with reports of dirt and lack of thorough cleaning under beds and in some bathrooms. Complaints also revolve around inconsistent cleaning efforts, highlighting overlooked messes and hair in bathrooms. The dining room has been described as unclean, which detracts from the otherwise pleasant environment. Despite these discrepancies, the staff’s courteous treatment garners appreciation, although some guests feel more proactive efforts in cleaning would enhance the hotel’s offerings.
Overall, while the hotel’s cleanliness receives commendation in several areas, there remains room for improvement to meet the expectations apparent in several guest reviews.
Hotel Granada Palace truly shines in its approach to guest service, with the reviews emphasizing an outstanding level of attentiveness and friendliness. The staff have been consistently described as friendly, helpful, and professional, with particular mentions highlighting their excellent service in various areas, including reception, the cafeteria, and breakfast.
Guests specifically commend the reception staff for their helpfulness, noting how the girls at the reception demonstrated exceptional attentiveness and even went the extra mile by lending a phone when needed. The front desk gentleman and cafeteria staff received special appreciation for being attentive and professional. The comments about the breakfast staff underscore the genuine kindness and super nice treatment provided.
Although there were mentions of limited staff at times, the overall impression is overwhelmingly positive. The personnel were skilled in handling the check-in process smoothly and efficiently, and their ability to communicate effectively in English was noted as an asset. The staff's genuine enthusiasm and happiness seem to enhance guests' experiences, contributing to a welcoming atmosphere that exceeds expectations.
The guest reviews of Hotel Granada Palace highlight a generally positive experience with the hotel's internet services. Guests consistently commend the availability of good Wi-Fi and internet, noting that Wi-Fi is accessible primarily in the lobby area. For those needing reliable internet within their rooms, wired internet is available and praised for its speed and efficiency. Cables necessary for this wired connection can be conveniently obtained from the front desk, ensuring guests have smooth access to the internet throughout their stay. While there are mentions of poor internet, these instances appear to be limited, with the overall sentiment leaning towards satisfaction with the internet services provided by the hotel.
The spa experience at Hotel Granada Palace offers a mixed bag of reviews. On the positive side, many guests found the spa area impressive, highlighting that it exceeded their expectations and described it as one of the best they had experienced. The sauna, in particular, received praise for its quality. The massages, especially those provided by staff like Marta, stood out for their rejuvenating effects, adding a special touch to the relaxing ambiance that the hotel is known for during weekends.
However, there are notable downsides that impact the overall experience. Several guests were frustrated by the additional fee of €20-€25 per person, perceiving it as overly expensive, especially since access to the spa was not included in the room rate. This was a significant point of contention, with some guests calling for either inclusion in the room cost or a reduction in the fee. Additionally, operational issues such as malfunctioning showers, a non-operational hot tub, and a closed Turkish sauna diminished the experience for some visitors. The location of the spa, set in a dimly lit basement, received criticism along with the sporadic reports of cold water temperatures.
While the spa's potential is evident, its high cost and operational inconsistencies are significant drawbacks that may affect one's decision to indulge in these facilities.
Hotel Granada Palace offers a visually appealing swimming area that often leaves guests impressed with its attractiveness and size. Many patrons describe the pool as fantastic and a pleasant spot set within a lovely garden, providing a nice area for relaxation. The design and layout of the pool are praised, with some visitors finding it charming even when other amenities, like the pool bar, are unavailable.
However, maintenance seems to be an issue at times. There are several mentions of the pool being dirty or in need of repairs, such as missing tiles and coping stones, which detracts from the overall experience. These maintenance concerns are more prevalent during the off-season, when the pool is sometimes closed or poorly maintained. The inconsistency in upkeep suggests that while the pool has a lot of potential, it falls short of expectations during certain periods, especially when the hotel is not operating at full capacity.
Overall, while the pool at Hotel Granada Palace garners positive remarks for its design and potential as a relaxing retreat, improvements in maintenance would enhance the guest experience significantly.
Hotel Granada Palace provides guests with various parking options, although it's essential to note that most of these come with a fee. The hotel offers an extensive underground parking garage right beneath the building, ensuring convenience for travelers who prefer to have their vehicles close by. Although many appreciate the availability of parking space, guests have pointed out that the cost can vary, with daily fees typically ranging from 5.50 euros to 15 euros, depending on the circumstances.
The garage is notably spacious, accommodating plenty of vehicles, and includes designated spots for electric cars, which adds to the convenience for eco-conscious travelers. However, some reviews mentioned that the electric charging stations were initially not functional. Beyond the garage option, visitors can also find ample parking on nearby streets, providing flexibility for those who wish to explore different parking possibilities.
Overall, while the parking at Hotel Granada Palace is not free, its presence is appreciated for its accessibility and the option for underground parking directly connected to the hotel premises.
Hotel Granada Palace proves to be an excellent choice for families traveling with kids, offering an array of convenient amenities and features. The rooms are notably spacious and comfortable, making them suitable for families with young children. Families can enjoy the large beds and clean environment, ensuring a pleasant stay. The hotel's location is strategically close to Sierra Nevada, providing easy access to activities in the surrounding area. With the availability of two restaurants, guests can enjoy varied dining options without the need for long-distance travel, and the nearby affordable dining choices further add to the convenience. Additionally, the hotel includes a gym and a spa, perfect for those looking to unwind and relax during their stay. Overall, Hotel Granada Palace is highly recommended for families seeking a relaxing and enjoyable vacation.
Hotel Granada Palace presents itself as a five-star establishment, but guest reviews suggest it falls short of such a distinguished rating. While the hotel is of high standard in certain areas, it often does not meet the expectations set by its advertised status. Visitors mention that the breakfast offering is below average, not aligning with the upscale experience one might anticipate. The general sentiment is that the hotel's facilities and services feel more akin to those of a three or four-star hotel rather than the luxurious five-star level promised. Despite these critiques, the presence of features like a room with a five-star extra jacuzzi was noted positively. Overall, the hotel is perceived as somewhat lacking in the grandeur and quality implied by its name and rating.
Hotel Granada Palace presents itself as a very luxury hotel, offering the appearance of a real palace that exudes sophistication. Guests have highlighted the opulent ambiance, noting that the hotel offers luxurious features such as a hot tub in the room and a delightful double jacuzzi tub in the suite, which is perfect for sharing. This indulgence is heightened by a high-quality bathroom experience available at an unexpectedly affordable price, making it an attractive deal for guests seeking luxury.
The hotel’s dining experience stands out, with both restaurants providing a sense of luxury. Attentive chefs and waiters enhance the culinary experience by explaining each dish, adding a personal touch to each meal. The hotel also prides itself on the masterful and personal treatment provided by its staff, further cementing its reputation for offering a high level of hospitality.
However, despite these positive aspects, some guests feel that the hotel does not warrant a full 5-star rating. Concerns were raised about the lack of privacy between sleeping areas for families and some aspects that fall short of the 5-star service expectations. Regardless, the overall impression is one of significant luxury, making it a noteworthy choice for those seeking a lavish stay that balances opulence with value.
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Location
Breakfast
However, there are criticisms regarding the breakfast experience. Several guests found the breakfast to be meager, mediocre, or not living up to the 5-star expectations, pointing out specific issues like limited buffet options, fully cooked yolks in fried eggs, and stale pastries. Concerns about the organization of the breakfast and the quality of certain items, including the coffee and orange juice, are also noted. Some reviewers felt that the breakfast was not worth its cost if paid for separately.
Overall, the breakfast at Hotel Granada Palace seems to leave room for improvement, particularly in terms of variety and consistency, but still offers a positive experience for those who value choice and abundance in a buffet-style setting.
Dinner
Rooms
Guests consistently note the cleanliness of the hotel, describing the rooms as spotless and well-maintained. The inclusion of amenities such as ample living areas, balconies, and modern furnishings is also well-received, with many finding the setup comfortable and well-suited for relaxation.
However, there are occasional criticisms regarding maintenance issues, such as malfunctioning air conditioning, uncertain water flow in showers, and minor imperfections like damaged furniture or blinds that don't fully close. Despite these few drawbacks, the overall impression of the rooms at Hotel Granada Palace is overwhelmingly positive, making it a recommendable choice for those seeking comfort and space during their stay.
Beds
However, the experiences are not universally positive. A contingent of reviews indicates that some mattresses have seen better days, with reports of them being worn out, leading to discomfort and occasional back pain for some guests. Despite this, the hotel appears to maintain a generally positive reputation regarding its bedding accommodations, with the comfort of the beds frequently highlighted amidst the occasional critique. The combination of wide beds and overall room comfort adds to the appeal for those seeking substantial sleeping arrangements during their stay.
Cleanliness
However, some critiques punctuate the trail of praise. Certain areas, such as windows and terraces, have not been up to expected standards, with reports of dirt and lack of thorough cleaning under beds and in some bathrooms. Complaints also revolve around inconsistent cleaning efforts, highlighting overlooked messes and hair in bathrooms. The dining room has been described as unclean, which detracts from the otherwise pleasant environment. Despite these discrepancies, the staff’s courteous treatment garners appreciation, although some guests feel more proactive efforts in cleaning would enhance the hotel’s offerings.
Overall, while the hotel’s cleanliness receives commendation in several areas, there remains room for improvement to meet the expectations apparent in several guest reviews.
Staff
Guests specifically commend the reception staff for their helpfulness, noting how the girls at the reception demonstrated exceptional attentiveness and even went the extra mile by lending a phone when needed. The front desk gentleman and cafeteria staff received special appreciation for being attentive and professional. The comments about the breakfast staff underscore the genuine kindness and super nice treatment provided.
Although there were mentions of limited staff at times, the overall impression is overwhelmingly positive. The personnel were skilled in handling the check-in process smoothly and efficiently, and their ability to communicate effectively in English was noted as an asset. The staff's genuine enthusiasm and happiness seem to enhance guests' experiences, contributing to a welcoming atmosphere that exceeds expectations.
Wi-Fi
Spa
However, there are notable downsides that impact the overall experience. Several guests were frustrated by the additional fee of €20-€25 per person, perceiving it as overly expensive, especially since access to the spa was not included in the room rate. This was a significant point of contention, with some guests calling for either inclusion in the room cost or a reduction in the fee. Additionally, operational issues such as malfunctioning showers, a non-operational hot tub, and a closed Turkish sauna diminished the experience for some visitors. The location of the spa, set in a dimly lit basement, received criticism along with the sporadic reports of cold water temperatures.
While the spa's potential is evident, its high cost and operational inconsistencies are significant drawbacks that may affect one's decision to indulge in these facilities.
Pool
However, maintenance seems to be an issue at times. There are several mentions of the pool being dirty or in need of repairs, such as missing tiles and coping stones, which detracts from the overall experience. These maintenance concerns are more prevalent during the off-season, when the pool is sometimes closed or poorly maintained. The inconsistency in upkeep suggests that while the pool has a lot of potential, it falls short of expectations during certain periods, especially when the hotel is not operating at full capacity.
Overall, while the pool at Hotel Granada Palace garners positive remarks for its design and potential as a relaxing retreat, improvements in maintenance would enhance the guest experience significantly.
Parking
The garage is notably spacious, accommodating plenty of vehicles, and includes designated spots for electric cars, which adds to the convenience for eco-conscious travelers. However, some reviews mentioned that the electric charging stations were initially not functional. Beyond the garage option, visitors can also find ample parking on nearby streets, providing flexibility for those who wish to explore different parking possibilities.
Overall, while the parking at Hotel Granada Palace is not free, its presence is appreciated for its accessibility and the option for underground parking directly connected to the hotel premises.
Family
5 Star
Luxury
The hotel’s dining experience stands out, with both restaurants providing a sense of luxury. Attentive chefs and waiters enhance the culinary experience by explaining each dish, adding a personal touch to each meal. The hotel also prides itself on the masterful and personal treatment provided by its staff, further cementing its reputation for offering a high level of hospitality.
However, despite these positive aspects, some guests feel that the hotel does not warrant a full 5-star rating. Concerns were raised about the lack of privacy between sleeping areas for families and some aspects that fall short of the 5-star service expectations. Regardless, the overall impression is one of significant luxury, making it a noteworthy choice for those seeking a lavish stay that balances opulence with value.
Yes, Hotel Granada Palace has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Hotel Granada Palace.
No, Hotel Granada Palace doesn't allow dogs.
Yes, parking facilities are available at Hotel Granada Palace.
Yes, Hotel Granada Palace has a gym.
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