Cocoa Luxury Resort, Nyali, Mombasa
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Summary of reviewsCocoa Luxury Resort, Nyali, Mombasa is a fantastic family-friendly destination that offers a wide range of activities for both adults and children. The hotel staff is welcoming and provides excellent service, making guests feel comfortable and at home. The food is delicious with options for both adults and babies. The property offers plenty of space for playing and spending quality time with family. The pool is a highlight with many activities for both kids and adults. Overall, Cocoa Luxury Resort, Nyali, Mombasa is an excellent place to stay with your family and you won't encounter any rude European tourists.
Categories
Hotel near Golf Courses
Located in Nyali, this hotel provides very close access to Nyali Golf & Country Club, a key golf destination in Mombasa. [Search results confirm Nyali hotels are close to the club]
Beachfront Hotel
Located on Nyali Beach in Mombasa, this hotel is noted for its large swimming pool and good overall rating. Provides direct access to the beach and standard hotel amenities.
Hotel for Honeymoon
Located off Beach Road in Nyali, this hotel offers a spa and beachfront access. It provides a relaxing atmosphere and various amenities, making it a good option for honeymooners seeking comfort and convenience.
Hotel with Spa
Muthu Nyali Beach Hotel & Spa is a beachfront property that includes spa facilities. The spa offers a variety of treatments designed for relaxation and wellness.
Family Friendly Hotel
Located in Mombasa, this hotel offers spa facilities for adults and beach access for family fun. The hotel provides a balance of relaxation and recreation for a family vacation.
Romantic Hotel
With its beachfront location and spa, this hotel provides a relaxing environment for couples. The hotel’s amenities and proximity to the beach contribute to a romantic stay.
Hotel with Swimming Pool
Located along Nyali Beach, this hotel features two swimming pools. It also offers a variety of water sports facilities.
Children's Pool Outdoor Pool
Business Hotel
This hotel offers event space. It is suitable for business meetings and conferences with its range of facilities.
Hotel with Parking
The hotel provides parking. As a beach hotel and spa, it is likely to have parking facilities for guests visiting the beach and using the spa services.
Accessible Hotel
Muthu Nyali Beach Hotel & Spa provides wheelchair access to common and public areas. The hotel features wheelchair accessible facilities and a lift for ease of movement.
Hotel with Gym
The hotel offers both a gym and spa, providing guests with options for fitness and relaxation. Its beachfront location enhances the experience.
4-Star Hotel
This hotel offers a relaxing beachfront experience with its spa and comfortable accommodations. Guests can enjoy the swimming pool and easy access to Nyali Beach.
Hotel with Outdoor Pool
Features multiple swimming pools across the property, including a main pool and a pool conveniently located near the beach area.
Hotel with All Inclusive Packages
Hotel near The Beach
Hotel with Tennis Courts
Hotel with Children's Pool
Guest Reviews
The Cocoa Luxury Resort, Nyali, Mombasa boasts an exceptional location right on the beach, allowing guests direct access to the sea. The strategic placement of the hotel also provides proximity to many local amenities, including restaurants and a nearby mall. Guests repeatedly praised the splendid and beautiful location with many mentioning lovely views overlooking the pool, manicured gardens and sea. The location was touted as great, perfect and top-notch with some guests claiming it was the best place on the continent. The hotel is situated outside of the city noise, allowing for a peaceful and relaxing stay. The hotel's location makes it an ideal spot for morning beach walks, while other guests enjoyed the hotel's direct access to the beach. The personnel at Cocoa Luxury Resort, Nyali, Mombasa often received high praise.
The breakfast at Cocoa Luxury Resort, Nyali, Mombasa has received mixed reviews from guests. Some found it to be good with a variety of options to choose from, including delicious local food and great coffee. Others felt that the breakfast could be improved with poor variety and choices that run out quickly. The live cooking station offering eggs and crepes was a popular feature. Some guests were disappointed by the lack of options on the buffet and the fact that everything was cleared away by 9am. The snack bar menu was found to be predominantly pizza and some guests had issues with incorrect orders. Despite this, many guests enjoyed the breakfast and found it to be of good value.
Guests seem to have mixed feelings about the dinner at Cocoa Luxury Resort, Nyali, Mombasa. While some describe the food as delicious and excellent, others found it average or not tasty at all and some even had bad experiences with the seafood. A few mentioned that the meals were expensive and the buffet was mediocre. However, guests appreciated the reasonably priced a la carte menu and the gala dinners, which had a great buffet. Some also enjoyed the karaoke night with dinner. Suggestions were given to improve the variety in lunch and dinner menus. A few guests noted that the beef and lamb were chewy and the soup at dinner was good. The service at the restaurant was slow, according to one guest and some guests felt that charging extra for water during meals was outrageous. A guest found the food bad and another had to wait very long for the food to be served.
The Cocoa Luxury Resort, Nyali, Mombasa has a range of rooms, some with sea views and all facing the ocean. Most reviews compliment the spacious rooms, cozy balconies and comfortable beds. While some reviews mention the outdated bathrooms and TVs, the rooms are generally appreciated for being clean and well-stocked with necessary toiletries. However, several reviews express concern about the old, shabby condition of the rooms and mention issues such as broken toilets, rusty bathtubs, filthy furniture and musty smells. Some guests also reported seeing insects, mosquitoes and flies in their rooms. Despite these criticisms, the staff is generally praised for being polite and responsive to guest requests and some guests particularly enjoyed their upgraded premium rooms. The hotel is said to be in need of maintenance and renovation, as some parts have not been updated in years. In summary, while the Cocoa Luxury Resort, Nyali, Mombasa may need some refurbishment, it still offers comfortable and well-prepared rooms, making it a decent choice for travelers on a budget.
If you're looking for a spacious room to relax in during your stay at Cocoa Luxury Resort, Nyali, Mombasa, you're in luck! Guests agree that the rooms here offer plenty of space to unwind. However, some visitors did mention that the beds were uncomfortable and in need of an update. A few guests reported issues with bedbugs, while others complained about mattresses that had seen better days. Additionally, some reviewers noted that the beddings in the rooms smelled a bit stale and the sheets were worn and old. However, many guests did appreciate the extra touch of the mosquito netting and some rooms even offered three beds! Overall, while there were a few complaints about the beds, the spacious rooms and added amenities make Cocoa Luxury Resort, Nyali, Mombasa a great choice for your next beach getaway.
Cocoa Luxury Resort, Nyali, Mombasa offers guests clean and well-stocked rooms, perfect for a comfortable stay. The swimming pools are super clean and the well-maintained grounds are secure and tidy. The hotel cleaning personnel deserves praise for keeping the rooms clean and comfortable. However, some guests have reported issues with cleanliness, such as blood-stained mosquito nets, filthy fridges and worn-out towels. Despite this, the bedding remains fresh and clean. Unfortunately, the common areas and outdoor spaces, such as the poolside beds and outside seats, require more attention to maintain their cleanliness. While some guests have reported dis-functional toilet facilities and issues with insects and flies in their rooms, Cocoa Luxury Resort, Nyali, Mombasa is an excellent choice for travelers seeking a reasonably well-maintained facility with security and clean facilities.
Cocoa Luxury Resort, Nyali, Mombasa boasts of exceptional staff that are praised by guests for their friendly and welcoming demeanor. They are very supportive, helpful and cooperative, going above and beyond to make sure that guests are comfortable and satisfied with their experience. Reviews of the staff are almost entirely positive with guests commending them for their professionalism and knowledge in their respective fields. Some names mentioned include Vivian, Charles Onyango, Nickson, Josiah, Yvonne, GM Clint and bartender Jonathan. Visitors appreciated the thoughtful gestures of the staff, from changing their rooms late at night to preparing surprise birthday cakes. Some guests experienced issues with the service being slow or encountering untrained staff, but these instances were rare. Overall, the staff at Cocoa Luxury Resort, Nyali, Mombasa make the experience an exceptional one, setting it apart from other hotels.
The Cocoa Luxury Resort, Nyali, Mombasa is an incredible destination for a luxurious vacation. Guests rave about the hotel's amazing hospitality, stunning location and outstanding amenities. However, some guests expressed that the wifi in some places was patchy, often not connecting at all and had a poor connection. Despite this, others noted that the internet was fast in some locations, but it was always intermittent and you lose connectivity regularly. Unfortunately, some reviews described the wifi as bad or weak and it kept going off regularly. Nevertheless, the hotel provides high-speed internet access in the lobby, which is reliable for those who need to stay connected during their stay.
Cocoa Luxury Resort, Nyali, Mombasa boasts not one, but two different pool areas which are well taken care of and constantly cleared of leaves. There are lots of activities to engage both adults and kids and even coordinating the pool games. The gardens and pools are lovely with well-spaced sunbeds and there is even a lap pool overlooking the beach. Though there were some negative comments about the pool being closed at times and staff being strict about late-night lounging, overall the pool and all facilities were great. Guests also appreciated the clean and stocked gym and separate children's pool. For those looking for fun in the sun, Cocoa Luxury Resort, Nyali, Mombasa is definitely a great choice.
Cocoa Luxury Resort, Nyali, Mombasa boasts a beautiful white sandy beach right in front of the property. Guests loved the proximity to the beach with some even stating that they had direct access to the sea. The beach stretch is amazing and the location is great for morning walks. However, some guests noted that the beach is public and can get crowded with excess beach traders. Despite this, the beach facing view from the balcony covered by trees was breathtaking. A hassle-free beach access was also appreciated by many guests. Although the beach is not entirely private and can get dirty, overall, guests loved the nice beach location and the beautiful garden and beach front.
Cocoa Luxury Resort, Nyali, Mombasa is a perfect family-friendly destination. The hotel has lots of activities to engage both adults and kids and exceeded the expectations of many families who stayed there. The staff provided excellent service, making their guests feel welcomed and comfortable. The food was also delicious, from sumptuous meals to baby-friendly options. Additionally, there was plenty of space for playing and spending quality time within the property. For those who love swimming, there were many activities at the pool for kids and adults alike. Overall, it's an excellent place to stay with your family and you won't find any rude European tourists.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Wi-Fi
Pool
Beach
Family
Yes, Cocoa Luxury Resort, Nyali, Mombasa has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Cocoa Luxury Resort, Nyali, Mombasa.
No, Cocoa Luxury Resort, Nyali, Mombasa doesn't allow dogs.
Yes, parking facilities are available at Cocoa Luxury Resort, Nyali, Mombasa.
Yes, Cocoa Luxury Resort, Nyali, Mombasa has a gym.
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