Hotel Binder Quality Inn
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Summary of reviewsHotel Binder Quality Inn enjoys a prime location in the bustling city center of Mogi das Cruzes, providing guests with convenient access to shops, restaurants, pharmacies and essential services. The close proximity to the Mogi das Cruzes train station further enhances its accessibility. The central setting ensures that most places are within walking distance, although it poses occasional challenges for car arrivals and offers limited nightlife options nearby.
The hotel's breakfast garners high praise for its variety and quality with a diverse selection of breads, cakes, fruits and beverages such as coffee, juices and tea. Guests appreciate the abundance and freshness of the food, making breakfast a highlight of their stay. Dinner experiences are mixed with some guests enjoying the food but noting issues like inconsistent quality and service, limited fruit variety and restaurant restrictions on weekends.
Rooms are noted for being spacious, clean and comfortable with many guests appreciating the larger-than-average size and comfortable beds. However, maintenance issues like outdated fixtures, musty smells and broken amenities are common points of concern. Cleanliness receives mixed reviews—while some guests found the environments clean and well-maintained, others reported issues with dirty bathrooms, stained towels and poor room sanitation.
The staff at Hotel Binder Quality Inn are generally praised for their friendliness, politeness and attentiveness. Exceptional service from the reception team stands out, although a minority of guests experienced indifferent or unfriendly behavior from some employees. The overall positive feedback highlights the staff's commitment to providing a pleasant stay for guests.
The hotel's Wi-Fi service receives mixed reviews with many guests encountering connectivity issues, especially on higher floors. Parking facilities are available with valet service, but the parking lot is small and tight, leading to maneuvering difficulties. Additional charges for parking, often not communicated upfront, further detract from the experience.
For families, the hotel offers a cozy and comfortable environment, but room sizes and arrangements may not always be adequate for family stays. There are also some reports of unprofessional behavior from management and noisy guests affecting the family-friendly atmosphere.
Bed quality varies with many guests finding the beds comfortable, but issues with outdated mattresses and uncomfortable pillows are frequently mentioned. Clean bedding and spacious beds are positive aspects.
As a three-star hotel, Hotel Binder Quality Inn offers a central location and good service, providing a favorable cost-benefit ratio for budget-conscious travelers. However, the facilities are outdated and in need of renovation. For business travelers, the hotel provides practical accommodations with essential amenities, making it a reasonable choice for work visits.
Overall, Hotel Binder Quality Inn offers a satisfactory stay with its central location, friendly staff and good breakfast, though it has areas needing improvement such as maintenance, cleanliness and dining services.
Categories
The hotel's breakfast garners high praise for its variety and quality with a diverse selection of breads, cakes, fruits and beverages such as coffee, juices and tea. Guests appreciate the abundance and freshness of the food, making breakfast a highlight of their stay. Dinner experiences are mixed with some guests enjoying the food but noting issues like inconsistent quality and service, limited fruit variety and restaurant restrictions on weekends.
Rooms are noted for being spacious, clean and comfortable with many guests appreciating the larger-than-average size and comfortable beds. However, maintenance issues like outdated fixtures, musty smells and broken amenities are common points of concern. Cleanliness receives mixed reviews—while some guests found the environments clean and well-maintained, others reported issues with dirty bathrooms, stained towels and poor room sanitation.
The staff at Hotel Binder Quality Inn are generally praised for their friendliness, politeness and attentiveness. Exceptional service from the reception team stands out, although a minority of guests experienced indifferent or unfriendly behavior from some employees. The overall positive feedback highlights the staff's commitment to providing a pleasant stay for guests.
The hotel's Wi-Fi service receives mixed reviews with many guests encountering connectivity issues, especially on higher floors. Parking facilities are available with valet service, but the parking lot is small and tight, leading to maneuvering difficulties. Additional charges for parking, often not communicated upfront, further detract from the experience.
For families, the hotel offers a cozy and comfortable environment, but room sizes and arrangements may not always be adequate for family stays. There are also some reports of unprofessional behavior from management and noisy guests affecting the family-friendly atmosphere.
Bed quality varies with many guests finding the beds comfortable, but issues with outdated mattresses and uncomfortable pillows are frequently mentioned. Clean bedding and spacious beds are positive aspects.
As a three-star hotel, Hotel Binder Quality Inn offers a central location and good service, providing a favorable cost-benefit ratio for budget-conscious travelers. However, the facilities are outdated and in need of renovation. For business travelers, the hotel provides practical accommodations with essential amenities, making it a reasonable choice for work visits.
Overall, Hotel Binder Quality Inn offers a satisfactory stay with its central location, friendly staff and good breakfast, though it has areas needing improvement such as maintenance, cleanliness and dining services.
Hotel with Parking
This hotel offers comprehensive parking convenience with valet service, ample and well-lit private parking, and accessible options including a garage.
3-Star Hotel
This hotel provides a comfortable stay with free WiFi and a complimentary buffet breakfast. It is conveniently located near local attractions. The hotel includes amenities such as a fitness center, a restaurant, and meeting facilities.
Business Hotel
Guest Reviews
Hotel Binder Quality Inn enjoys a highly favorable location in the bustling city center of Mogi das Cruzes. Guests consistently praise its convenient proximity to shops, restaurants, pharmacies and essential services. The central area offers easy access to both commercial and tourist attractions, making it ideal for city excursions and quick errands alike. Many appreciate the close vicinity to the Mogi das Cruzes train station, which adds an extra layer of accessibility.
The hotel's downtown setting means that everything is within walking distance, from banking avenues to renowned retail stores. Despite the high praises, some guests find the location challenging for car arrivals and note that Uber drivers often avoid the pedestrian-only street where the hotel is situated. Additionally, while the central location is advantageous for day-to-day activities, some reviews mention a lack of nearby dining and bar options, potentially limiting nightlife experiences.
Room comfort, cleanliness and a comprehensive breakfast add to the accommodation's appeal. The staff's friendly and competent service also receives commendations, contributing to an overall positive guest experience. In summary, Hotel Binder Quality Inn is an excellent choice for travelers looking to stay in the heart of Mogi das Cruzes, offering easy access to the city’s commercial and cultural spots, albeit with a minor caveat regarding ease of vehicular access and limited nearby nightlife.
Breakfast at Hotel Binder Quality Inn is a standout feature boasting high praise from guests. Most reviews highlight the breakfast as excellent with a variety that caters to all tastes. Guests appreciate the plentiful and well-served options, noting a diverse selection of breads, cakes, fruits and beverages like coffee, juices and tea. The breakfast area is described as clean organized and offering an exceptional experience. Though a few guests found certain items like scrambled eggs lacking, the overall feedback emphasizes the quality and variety available. Coffee consistently receives accolades for its quality. With attentive service and fresh, well-prepared items, the breakfast at Hotel Binder Quality Inn appears to fully meet guest expectations, often cited as a memorable part of their stay.
Hotel Binder Quality Inn offers a mixed experience when it comes to dining. Guests have reported enjoying excellent dinners and great executive dishes that are both tasty and satisfying. The restaurant has received some praise with a few guests highlighting the quality of the food. However, there are several drawbacks noted. The variety of fruits is limited and some guests were disappointed with the food quality, citing issues like burnt soup, cold and salty dishes and tough steak. Service at the restaurant can be inconsistent with reports of it closing early and being unprepared to serve guests despite prior notification. Some guests also experienced delays in room service, such as long waits for desserts. Additionally, the restaurant has restrictions on weekends, offering no kitchen service and being unable to accommodate simple requests like changing the TV channel. While the restaurant does have potential, improvements in service and food quality are necessary to provide a consistently positive dining experience.
Hotel Binder Quality Inn offers accommodations that are mostly spacious, clean and comfortable, catering well to those seeking ample room. Many reviewers appreciated the room sizes, describing them as larger than usual and very clean. Comfortable beds are another highlight with several mentions of King size beds adding to the appeal.
However, the facilities and room details show signs of age. Reviewers noted that the rooms and bathrooms could use significant updates with occurrences of rusty fixtures, stained sinks and musty smells being common points of concern. Some rooms suffered from maintenance issues like broken air conditioning and outdated furniture, which detracted from the overall experience.
Cleanliness was generally praised, though there were occasional slips such as dirty bedspreads and inadequately cleaned corners of closets. Despite this, many found the rooms to be pleasant with good natural light and efficient room service. Blackout curtains and well-set wardrobes were also appreciated.
The simplistic nature of the rooms didn't go unnoticed, yet for some, this simplicity translated to comfort. This, combined with the spaciousness and good views of the city from some rooms, left many guests satisfied.
While the hotel's infrastructure suggests a need for renovations, it still meets basic expectations and provides a decent stay with large, clean and comfortable rooms. However, those looking for modern facilities and well-maintained amenities may find the outdated aspects challenging. Overall, Hotel Binder Quality Inn delivers a satisfactory experience with a few areas needing improvement.
Guests' experiences with the beds at Hotel Binder Quality Inn present a mixed picture, though positive comments tend to dominate. Many guests found the beds to be comfortable, highlighting phrases such as very good and comfortable and super comfortable bed. King size beds were especially appreciated for their comfort.
However, the bed quality varied across rooms. Some guests noted issues with the condition of the beds, describing them as old with very soft mattresses that some found uncomfortable. Issues with the pillows were a frequent point of dissatisfaction, often described as being too high, hard or lacking in comfort. The combination of two single beds to form a double bed was not to everyone's liking.
Despite some negative feedback about springy and sinking beds and instances where a bed fell short in quality or was deemed very uncomfortable, a significant number of guests deemed the mattresses decent and acceptable. The clean bedding and spaciousness of the beds were also positive aspects frequently mentioned.
In summary, while the comfort of the beds at Hotel Binder Quality Inn is generally praised, inconsistencies in bed quality and discomfort with the pillows indicate room for improvement.
Hotel Binder Quality Inn receives mixed reviews concerning its cleanliness. On a positive note, guests frequently mention rooms and overall environments as clean organized and tidy. Visitors appreciate the clean blankets with a fresh scent of laundry, clean towels and the maintained cleanliness in some rooms and premises. Additionally, the hotel's cleanliness is considered good with rooms being cleaned daily, contributing to an overall impression of cleanliness and comfort for some guests.
However, there are significant cleanliness issues as well. Many reviews point out dirty bathrooms, stained towels and curtains and poor room sanitation. Complaints include specifics such as dirty and smelly bathrooms, cockroach sightings, water backup from showers and a general lack of thorough cleaning. Some guests found remnants of previous occupants like used soap and toothpaste in the sinks. The persistent bad odors in rooms and toilets, alongside dirty room corners and old peeling paint, are recurrent criticisms. These issues have led to a perception of unsatisfactory and inconsistent cleanliness, detracting significantly from the experience for others.
Despite some positive remarks, the overall feedback suggests that cleanliness is an area needing considerable improvement at Hotel Binder Quality Inn.
Hotel Binder Quality Inn has garnered a myriad of observations regarding its staff with the prevailing sentiment being overwhelmingly positive. Guests frequently praised the staff for their friendliness, politeness and attentiveness. The service was often highlighted as exceptional with many describing the employees as very helpful and quick to meet their requests. The reception team, in particular, received high marks for their welcoming and courteous demeanor with some guests noting the receptionists' enthusiasm and professionalism. The efficiency of the check-in process also stood out, reflecting well on the hotel's operational competence.
However, not all feedback was favorable. A minority of guests reported experiences with indifferent or unfriendly employees, especially at the reception desk. There were also mentions of employees not being particularly flexible or welcoming towards children. Despite these occasional issues, the general consensus supports a view of a hospitable and well-functioning team.
Overall, Hotel Binder Quality Inn appears to excel in delivering customer-focused service, ensuring that the majority of guests feel well-cared for during their stay. The positive emphasis on the staff's kindness, hospitality and efficiency underscores the hotel's commitment to providing a pleasant and accommodating environment.
Guests at Hotel Binder Quality Inn had a range of experiences with the hotel's Wi-Fi service. While there were mentions of decent Wi-Fi speed, many reviews highlighted issues with connectivity. Some guests reported that the Wi-Fi was fluctuating and the internet was a bit unstable. Several reviews noted that the Wi-Fi barely worked, particularly on higher floors like the 5th floor. In some instances, the Wi-Fi did not work at all in certain rooms, such as room 405. Overall, the hotel's internet service received mixed feedback with many visitors encountering difficulties in maintaining a stable connection.
Hotel Binder Quality Inn presents a mixed bag of experiences when it comes to parking facilities. On the bright side, guests note that on-site parking is available and comes with the option of valet service, which some found satisfactory. There are mentions of free parking as well, although this seems to be less common.
However, numerous reviews point out that the parking lot is notably small and tight, making it difficult to maneuver vehicles. The garage entrance has been described as unsafe by some and the overall organization of the parking area leaves much to be desired. Additionally, the parking location is somewhat hidden, which can be inconvenient for first-time visitors.
A significant point of contention among guests is the separate charge for parking, which many felt should have been included in the lodging price. The fee is often not communicated upfront and gets disclosed only after reservation confirmation or at check-in, leading to dissatisfaction. Given the size and quality of the parking lot, several guests felt the additional cost wasn't justified.
The necessity to leave car keys at the reception for potential overnight maneuvering added to some guests' discomfort. In a few cases, parking was completely filled up, leaving no available space, which compounded the frustration.
Overall, while the availability of on-site parking offers convenience, the small size, additional cost and organizational issues are recurrent pain points for guests.
Hotel Binder Quality Inn presents itself as a mixed bag when it comes to family-friendly accommodations. On the brighter side, many guests appreciated the hotel's kid-friendly environment and child-friendly facilities, describing it as cozy, comfortable and welcoming for families. The atmosphere is noted to be pleasant and warm and families seem to enjoy the central location of the hotel, making it convenient for various activities.
However, there are notable complaints as well. Some guests found the room sizes inadequate for family stays, mentioning incorrect room arrangements and a lack of provisions for young children. There were also troubling reports of a manager displaying unprofessional and rude behavior, including yelling and making threats. The presence of other noisy and inappropriate guests further detracted from the family experience for some. While the hotel accepts families and offers facilities aimed at them, the mixed reviews suggest uneven service and accommodations, making it less reliable for families seeking a seamless vacation experience.
Hotel Binder Quality Inn offers a central location and good service, making it a practical choice for travelers on a budget. The cost-benefit ratio is favorable as it provides a reasonable rate for a basic three-star experience. However, the facilities are outdated and the structure is in need of renovation, falling short of modern standards. While it provides standard three-star amenities, some guests feel it does not fully meet the typical three-star rating. Despite these shortcomings, it remains a good deal for the price, offering appropriate services for its category. Overall, it is more suitable for those prioritizing location and affordability over luxury and modernity.
Hotel Binder Quality Inn offers practical and cost-effective accommodations suitable for business travelers. The hotel provides essential amenities that meet the needs of those visiting for work. Rooms are clean and furnished with only the necessities, ensuring a straightforward, no-frills experience. It is a fitting choice for short stays, offering a basic comfort level that aligns well with its category. Business travelers may find it convenient for brief visits with sufficient facilities to support their work-related requirements.
Hotel Binder Quality Inn stands out for its accessible location in the city center, making it convenient for all guests, including those utilizing wheelchairs. The establishment has wheelchair and hearing accessible rooms, ensuring that a broad range of needs are met. Additionally, the parking area is wheelchair accessible and the garage is easily accessible, facilitating a smooth arrival and departure.
Guests appreciated the accessibility-friendly environment, which offers easy access to various parts of the hotel and its amenities. However, there are mixed reviews regarding specific facilities. Some guests found it challenging to access the bathroom shower due to the absence of handheld showers. Additionally, there was occasional difficulty in navigating the entrance and the parking lot, which might need more clear signage or assistance.
Although the lift was noted to be slow, the hotel's overall commitment to accessibility, including having hearing accessible rooms and a generally accessible location, provides a comfortable stay for those with disabilities. The hotel occasionally charges an extra fee for valet services, so it’s a good idea for guests to plan accordingly. Overall, Hotel Binder Quality Inn offers a commendable level of accessibility in a prime city-center location.
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Location
The hotel's downtown setting means that everything is within walking distance, from banking avenues to renowned retail stores. Despite the high praises, some guests find the location challenging for car arrivals and note that Uber drivers often avoid the pedestrian-only street where the hotel is situated. Additionally, while the central location is advantageous for day-to-day activities, some reviews mention a lack of nearby dining and bar options, potentially limiting nightlife experiences.
Room comfort, cleanliness and a comprehensive breakfast add to the accommodation's appeal. The staff's friendly and competent service also receives commendations, contributing to an overall positive guest experience. In summary, Hotel Binder Quality Inn is an excellent choice for travelers looking to stay in the heart of Mogi das Cruzes, offering easy access to the city’s commercial and cultural spots, albeit with a minor caveat regarding ease of vehicular access and limited nearby nightlife.
Breakfast
Dinner
Rooms
However, the facilities and room details show signs of age. Reviewers noted that the rooms and bathrooms could use significant updates with occurrences of rusty fixtures, stained sinks and musty smells being common points of concern. Some rooms suffered from maintenance issues like broken air conditioning and outdated furniture, which detracted from the overall experience.
Cleanliness was generally praised, though there were occasional slips such as dirty bedspreads and inadequately cleaned corners of closets. Despite this, many found the rooms to be pleasant with good natural light and efficient room service. Blackout curtains and well-set wardrobes were also appreciated.
The simplistic nature of the rooms didn't go unnoticed, yet for some, this simplicity translated to comfort. This, combined with the spaciousness and good views of the city from some rooms, left many guests satisfied.
While the hotel's infrastructure suggests a need for renovations, it still meets basic expectations and provides a decent stay with large, clean and comfortable rooms. However, those looking for modern facilities and well-maintained amenities may find the outdated aspects challenging. Overall, Hotel Binder Quality Inn delivers a satisfactory experience with a few areas needing improvement.
Beds
However, the bed quality varied across rooms. Some guests noted issues with the condition of the beds, describing them as old with very soft mattresses that some found uncomfortable. Issues with the pillows were a frequent point of dissatisfaction, often described as being too high, hard or lacking in comfort. The combination of two single beds to form a double bed was not to everyone's liking.
Despite some negative feedback about springy and sinking beds and instances where a bed fell short in quality or was deemed very uncomfortable, a significant number of guests deemed the mattresses decent and acceptable. The clean bedding and spaciousness of the beds were also positive aspects frequently mentioned.
In summary, while the comfort of the beds at Hotel Binder Quality Inn is generally praised, inconsistencies in bed quality and discomfort with the pillows indicate room for improvement.
Cleanliness
However, there are significant cleanliness issues as well. Many reviews point out dirty bathrooms, stained towels and curtains and poor room sanitation. Complaints include specifics such as dirty and smelly bathrooms, cockroach sightings, water backup from showers and a general lack of thorough cleaning. Some guests found remnants of previous occupants like used soap and toothpaste in the sinks. The persistent bad odors in rooms and toilets, alongside dirty room corners and old peeling paint, are recurrent criticisms. These issues have led to a perception of unsatisfactory and inconsistent cleanliness, detracting significantly from the experience for others.
Despite some positive remarks, the overall feedback suggests that cleanliness is an area needing considerable improvement at Hotel Binder Quality Inn.
Staff
However, not all feedback was favorable. A minority of guests reported experiences with indifferent or unfriendly employees, especially at the reception desk. There were also mentions of employees not being particularly flexible or welcoming towards children. Despite these occasional issues, the general consensus supports a view of a hospitable and well-functioning team.
Overall, Hotel Binder Quality Inn appears to excel in delivering customer-focused service, ensuring that the majority of guests feel well-cared for during their stay. The positive emphasis on the staff's kindness, hospitality and efficiency underscores the hotel's commitment to providing a pleasant and accommodating environment.
Wi-Fi
Parking
However, numerous reviews point out that the parking lot is notably small and tight, making it difficult to maneuver vehicles. The garage entrance has been described as unsafe by some and the overall organization of the parking area leaves much to be desired. Additionally, the parking location is somewhat hidden, which can be inconvenient for first-time visitors.
A significant point of contention among guests is the separate charge for parking, which many felt should have been included in the lodging price. The fee is often not communicated upfront and gets disclosed only after reservation confirmation or at check-in, leading to dissatisfaction. Given the size and quality of the parking lot, several guests felt the additional cost wasn't justified.
The necessity to leave car keys at the reception for potential overnight maneuvering added to some guests' discomfort. In a few cases, parking was completely filled up, leaving no available space, which compounded the frustration.
Overall, while the availability of on-site parking offers convenience, the small size, additional cost and organizational issues are recurrent pain points for guests.
Family
However, there are notable complaints as well. Some guests found the room sizes inadequate for family stays, mentioning incorrect room arrangements and a lack of provisions for young children. There were also troubling reports of a manager displaying unprofessional and rude behavior, including yelling and making threats. The presence of other noisy and inappropriate guests further detracted from the family experience for some. While the hotel accepts families and offers facilities aimed at them, the mixed reviews suggest uneven service and accommodations, making it less reliable for families seeking a seamless vacation experience.
3 Star
Business
Accessible
Guests appreciated the accessibility-friendly environment, which offers easy access to various parts of the hotel and its amenities. However, there are mixed reviews regarding specific facilities. Some guests found it challenging to access the bathroom shower due to the absence of handheld showers. Additionally, there was occasional difficulty in navigating the entrance and the parking lot, which might need more clear signage or assistance.
Although the lift was noted to be slow, the hotel's overall commitment to accessibility, including having hearing accessible rooms and a generally accessible location, provides a comfortable stay for those with disabilities. The hotel occasionally charges an extra fee for valet services, so it’s a good idea for guests to plan accordingly. Overall, Hotel Binder Quality Inn offers a commendable level of accessibility in a prime city-center location.
No, Hotel Binder Quality Inn doesn't have any pool.
No, a spa isn't available at Hotel Binder Quality Inn.
No, Hotel Binder Quality Inn doesn't allow dogs.
Yes, parking facilities are available at Hotel Binder Quality Inn.
No, Hotel Binder Quality Inn doesn't have a gym.
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