4-Star HotelThis hotel is well-regarded and a popular choice among visitors. It provides modern amenities and comfortable accommodations.
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Summary of reviews related to the '4 Star' categoryThe Courtyard by Marriott Brno is a stylish four-star hotel that impresses many guests with its beautiful interior and overall good value. The hotel generally adheres to four-star standards, particularly in its dining and room facilities, garnering positive reviews for these aspects. However, there are several areas where the hotel falls short of four-star expectations.
Some guests noted that the room amenities were lacking compared to what is typically expected from a four-star establishment. A specific concern was the absence of a hygiene set in the bathroom and a minibar. Additionally, certain items and services, such as more varied breakfast options and products for celiacs, were also missing. These gaps in amenities and services have led to some disappointment among guests.
Reception service has also been highlighted as an area needing improvement with some guests feeling that the responsiveness and management skills did not meet four-star standards. The size of the rooms and the availability of room service were other points of contention for a few visitors.
Overall, while the Courtyard by Marriott Brno maintains a decent four-star standard and provides fair value, there are notable areas where it could enhance its guest experience to fully meet the expectations of a four-star rating.
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