Phoenix7
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Summary of reviewsPhoenix7 enjoys a highly favorable location, offering convenience and comfort near Vienna. Positioned centrally with excellent transport links, the hotel provides easy access to the city and surrounding attractions. Guests appreciate the serene and quiet environment, despite its proximity to bustling routes. The property benefits from ample free underground parking, sound insulation and a variety of practical amenities, including a large supermarket nearby, ensuring a restful and enjoyable stay.
The breakfast service at Phoenix7 gets strong positive feedback for its varied and high-quality offerings. Guests commend the extensive buffet that includes a range of options from eggs and ham to fruits and cheeses. The friendly and accommodating staff enhance the breakfast experience, making it a highlight for many visitors. Nevertheless, there are occasional criticisms about the breakfast being basic, poorly arranged or unappetizing for some, but overall, it is seen as providing good value for money and a satisfying start to the day.
Dining experiences at the hotel's Chinese restaurant are largely positive with guests praising the convenient and delicious options available. Many highlight the richness and quality of the extensive Chinese buffet offered during dinner time. While there are minor complaints about food being left out overnight and service delays, the general consensus is that the restaurant offers excellent food at reasonable prices, adding significant value to a guest's stay.
Room experiences at Phoenix7 are somewhat mixed. Many guests appreciate the spacious, modern and stylishly designed rooms, especially the newly renovated ones with large terraces and bathrooms. However, cleanliness is a major inconsistency with reports of dusty surfaces, unpleasant odors and remnants from previous guests detracting from the overall experience. Temperature control issues and occasional discrepancies between advertised images and actual room conditions are also noted. Despite these issues, the friendly and efficient staff receive praise for their efforts to accommodate guest concerns.
Cleanliness throughout the hotel receives mixed reviews. While some guests are satisfied with the clean and quality service, many highlight significant issues such as dirty rooms, mold in bathrooms and generally poor cleaning standards in common areas. These inconsistencies suggest a need for considerable improvement in the hotel's hygiene practices.
Staff at Phoenix7 are generally seen as friendly, helpful and accommodating with many positive interactions contributing to a welcoming atmosphere. Nevertheless, there are notable lapses with reports of unfriendliness, slow responses and inadequate staffing, particularly in terms of English-speaking personnel.
The WiFi service at Phoenix7 is another area with mixed feedback. While some guests find it reliable and adequate for basic internet needs, many face challenges with connectivity, especially in rooms on higher floors. This inconsistency affects those needing stable internet access for work.
Phoenix7 offers commendable parking solutions, including a spacious underground garage and free street spots, enhancing convenience for guests. Dedicated spaces for motorcycles and an electric charging station further add to the appeal. However, the tightness of garage spaces and limited availability at times are minor concerns for some guests.
Beds at Phoenix7 receive varied opinions; many find them super comfortable and conducive to a good night's sleep, while others report issues with bed firmness, stability and outdated condition. Addressing these concerns could significantly enhance guest comfort.
Overall, Phoenix7 delivers a solid three-star experience with its practical benefits and value for money. While the hotel meets basic standards and offers convenience, areas such as breakfast variety, room cleanliness and WiFi reliability need improvement to fully meet guests' expectations.
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The breakfast service at Phoenix7 gets strong positive feedback for its varied and high-quality offerings. Guests commend the extensive buffet that includes a range of options from eggs and ham to fruits and cheeses. The friendly and accommodating staff enhance the breakfast experience, making it a highlight for many visitors. Nevertheless, there are occasional criticisms about the breakfast being basic, poorly arranged or unappetizing for some, but overall, it is seen as providing good value for money and a satisfying start to the day.
Dining experiences at the hotel's Chinese restaurant are largely positive with guests praising the convenient and delicious options available. Many highlight the richness and quality of the extensive Chinese buffet offered during dinner time. While there are minor complaints about food being left out overnight and service delays, the general consensus is that the restaurant offers excellent food at reasonable prices, adding significant value to a guest's stay.
Room experiences at Phoenix7 are somewhat mixed. Many guests appreciate the spacious, modern and stylishly designed rooms, especially the newly renovated ones with large terraces and bathrooms. However, cleanliness is a major inconsistency with reports of dusty surfaces, unpleasant odors and remnants from previous guests detracting from the overall experience. Temperature control issues and occasional discrepancies between advertised images and actual room conditions are also noted. Despite these issues, the friendly and efficient staff receive praise for their efforts to accommodate guest concerns.
Cleanliness throughout the hotel receives mixed reviews. While some guests are satisfied with the clean and quality service, many highlight significant issues such as dirty rooms, mold in bathrooms and generally poor cleaning standards in common areas. These inconsistencies suggest a need for considerable improvement in the hotel's hygiene practices.
Staff at Phoenix7 are generally seen as friendly, helpful and accommodating with many positive interactions contributing to a welcoming atmosphere. Nevertheless, there are notable lapses with reports of unfriendliness, slow responses and inadequate staffing, particularly in terms of English-speaking personnel.
The WiFi service at Phoenix7 is another area with mixed feedback. While some guests find it reliable and adequate for basic internet needs, many face challenges with connectivity, especially in rooms on higher floors. This inconsistency affects those needing stable internet access for work.
Phoenix7 offers commendable parking solutions, including a spacious underground garage and free street spots, enhancing convenience for guests. Dedicated spaces for motorcycles and an electric charging station further add to the appeal. However, the tightness of garage spaces and limited availability at times are minor concerns for some guests.
Beds at Phoenix7 receive varied opinions; many find them super comfortable and conducive to a good night's sleep, while others report issues with bed firmness, stability and outdated condition. Addressing these concerns could significantly enhance guest comfort.
Overall, Phoenix7 delivers a solid three-star experience with its practical benefits and value for money. While the hotel meets basic standards and offers convenience, areas such as breakfast variety, room cleanliness and WiFi reliability need improvement to fully meet guests' expectations.
Family Friendly Hotel
This modern, Asian-style hotel offers family rooms, a kid-friendly buffet, and kids' meals. It also features a game room, an indoor play area, and kids' outdoor play equipment, including a playground, ensuring entertainment for children of all ages.
Hotel with Parking
Phoenix7 in Mödling is a hotel that is noted as having parking available for guests.
EV charging stations
Accessible Hotel
This hotel is listed as an accessible hotel near Heidesiedlung. It is located in Mödling, providing convenient access to the town's amenities and attractions.
Hotel with EV Charging Stations
This hotel features an electric vehicle charging station, complemented by the convenience of free private garage parking on-site for guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
3-Star Hotel
Guest Reviews
Phoenix7 boasts an exceptional location that appeals to a wide range of travelers. Nestled in a central spot with close proximity to the heart of Vienna, the hotel is well-connected to public transportation and is ideal for those needing quick access to the city. It is situated just 15 minutes by foot from the local train station, ensuring guests an effortless journey to Vienna's city center in about 30-40 minutes. The hotel’s closeness to the highway and train station makes it a practical choice for both day trips and extended stays.
The serene and quiet setting, despite being near an airport and various transit routes, guarantees a peaceful retreat. The property offers a spacious, clean and quiet environment complemented by a friendly and efficient staff. Guests appreciate the beautiful surroundings, including vineyards and medieval castle ruins, enhancing the overall experience.
Practicalities are also well covered with generous free underground parking, good sound insulation and a well-maintained hotel and restaurant. Additionally, Phoenix7 is near a large supermarket and offers a quiet orientation towards the courtyard, making it a restful stopover.
Overall, the hotel’s advantageous location, extensive amenities and excellent transport links make it a top pick for visitors seeking convenience and comfort near Vienna.
Phoenix7 offers a breakfast experience that predominantly receives positive feedback for its variety and quality. Guests frequently describe the breakfast as very good to excellent, praising the ample selection that includes eggs, ham, jams, cheeses, fruits and an extensive buffet. The friendly and accommodating staff further enhance the breakfast experience. Additionally, many guests appreciate that breakfast is included in their stay, offering good value for money.
While some reviews note that the breakfast can be basic or standard, the consensus is that it is sufficient, cozy and satisfying. There is also a recognition that the offerings cater well to a broad audience, though some guests mentioned the breakfast is somewhat geared towards Asian tastes, which may not suit everyone. A robot delivering dishes to tables also adds a unique touch to the dining experience.
However, not all feedback is glowing. Some guests felt the breakfast was unappetizing and poorly arranged with issues such as stale bread, poor variety and insufficient refills noted. There were isolated complaints about cleanliness and food presentation, leading to a less than ideal start to the day for some patrons.
In summary, Phoenix7's breakfast service is largely seen as a highlight with plentiful and varied options, although a few areas may benefit from improvement to meet the expectations of all guests.
Phoenix7 boasts a well-regarded restaurant located on the ground floor, serving primarily Chinese cuisine. Guests consistently describe the restaurant as convenient and delicious, praising the flavorful and diverse food options. The extensive Chinese buffet in the evening receives particular accolades for its richness and quality, making it a highlight for many.
The restaurant scores high marks for its excellent dining options with many guests appreciating the very good lunch and dinner choices available at reasonable prices. The food is frequently described as tasty, very good and even fabulous with a good selection ensuring there is something for everyone.
However, some guests noted a few drawbacks, such as food from the dinner buffet being left out until breakfast and delays in service during dinner time. Despite these minor issues, the overall dining experience at Phoenix7's restaurant is deemed positive with its good food and convenient location adding to the appeal of the hotel.
Phoenix7 offers a mixed experience when it comes to room quality. Many guests highlight the spaciousness and comfort of the rooms with several appreciating modern furnishings and stylish designs. Newly renovated rooms often receive praise for being beautiful, nicely arranged and well-equipped. Some rooms also boast large terraces and big bathrooms, adding to their appeal.
However, cleanliness appears to be a significant issue. Several reviews point out that rooms were not properly cleaned upon arrival with reports of dusty surfaces, unpleasant odors and remnants from previous guests. The overall cleanliness of the hotel is inconsistent with some rooms being well-maintained while others are neglected. The involvement of an external cleaning company may contribute to these inconsistencies.
The temperature control within the rooms is another frequent concern. Guests often found rooms to be too warm with some even describing them as saunas. Conversely, there are mentions of rooms being cold or unheated. Additionally, some rooms were described as humid and stuffy.
Guests have also noted discrepancies between the advertised images and the actual condition of the rooms, which can appear worn out and in need of renovation. Facilities within the rooms are sometimes lacking with complaints about outdated equipment, torn curtains and broken shower cabins. The absence of mini-bars or water for medication further detracts from the experience.
Despite these issues, the hotel staff generally receives positive remarks for their friendliness and efficiency, particularly when accommodating room changes or addressing concerns. Overall, Phoenix7's room experiences are varied with the best rooms standing out for their modern amenities and comfort, while others fall short on cleanliness and upkeep.
Phoenix7 offers a mixed experience when it comes to their beds. Many guests have praised the beds for being super comfortable and very comfortable, contributing to a restful night's sleep. Comfortable mattresses and clean bedding appear frequently in reviews, providing a sense of hygiene and care. Additionally, some guests enjoyed wide beds and found the rooms to be beautiful with comfortable beds, enhancing their overall stay.
However, there were notable inconsistencies. Several guests found the beds to be extremely hard, worn out or low and firm, which detracted from their comfort. Issues such as shaky or wobbly beds, hard pillows and mismatched toppers on spring mattresses were also mentioned, indicating a need for updates or replacements. Others pointed out problems with the bed's stability and the presence of disruptive small LEDs at night.
Overall, while Phoenix7 has received commendations for offering comfortable and clean beds, there are significant remarks about the need for mattress upgrades and better bed stability to ensure a universally comfortable experience for all guests.
Phoenix7 receives mixed reviews when it comes to cleanliness. On one hand, several guests appreciated the cleanliness of their rooms and noted the overall clean and quality service provided by the hotel. Some specifically mentioned that their rooms were clean, large and smelled nice. However, the positive feedback is overshadowed by numerous concerns regarding inadequate cleaning standards.
Issues such as dirty rooms, grubby showers and mold in the bathrooms were frequently mentioned. The inconsistency in cleaning practices was evident with some guests finding dusty bed headboards, dirty floors and full ashtrays left by previous occupants. The smell of cigarette smoke and unpleasant odors permeating the hotel added to the negative experience. Reports of sloppy cleaning, visible limescale and smudges on fixtures and the presence of ants further painted a concerning picture.
Common areas such as hallways were described as crampy and dirty and cleanliness in the stairway and balcony areas was also lacking. Many guests found that their rooms required more thorough cleaning with dirt, spiderwebs and trash being common complaints.
The breakfast area didn't fare much better; guests noted that the food was often dry and the area itself was sticky and unappetizing. Additionally, some guests reported organizational issues among the staff, which may have contributed to the inconsistent cleaning standards.
Overall, while there were moments of satisfactory and even brilliant cleanliness, many guests felt that the hotel did not meet cleanliness expectations, suggesting a need for significant improvement in maintaining hygiene throughout Phoenix7.
Phoenix7 has garnered a mixed reputation regarding its staff, based on guest feedback. Many reviews highlight the staff as friendly, helpful and accommodating. Positive interactions were common and several guests appreciated the super-friendly service with the evening restaurant staff even recognizing returning patrons and providing considerate and kind service. Reviewers frequently mentioned the positive demeanor of the waiters and reception staff, who were often described as very friendly and helpful, contributing to a relaxing atmosphere.
However, several reviews reflected a more negative experience. Some guests noted a lack of friendliness and approachability with instances of unfriendliness, distant behavior and occasional rudeness being reported. Complaints also included insufficient staffing, slow response times and a lack of English-speaking staff, which sometimes led to misunderstandings. Specific incidents, such as cleaning staff entering rooms without knocking and reception being poorly attended, were also highlighted as areas needing improvement.
In summary, while Phoenix7's staff are often praised for their friendliness and helpfulness, there are notable inconsistencies that have impacted the overall guest experience.
Visitors to the 'Phoenix7' hotel have experienced a mixed performance when it comes to the WiFi service. On the positive side, several guests noted that the WiFi was reliable and worked very well. It was particularly useful for downtime computer usage and server-related functionality, indicating that it can support basic internet needs. Additionally, some described the WiFi as good and usable.
However, the WiFi quality was not consistently reliable across all areas of the hotel. Some guests faced challenges such as no Wi-Fi access in the upper floors, forcing them to use the internet in common areas like the restaurant. Others reported very poor internet connections in their rooms, which was particularly problematic for those needing the internet for work purposes. Despite some assurances from the hotel staff that the WiFi should be operational, a few guests encountered persistent issues, describing the overall internet performance as disastrous or weak at best.
In summary, while 'Phoenix7' offers free WiFi that can be reliable in certain parts of the hotel, guests should be prepared for potential connectivity issues, especially in rooms on higher floors.
Phoenix7 offers various parking options that cater to different needs, ensuring convenience for its guests. The hotel boasts an underground garage, providing ample free parking, which many visitors found comfortable and extensive. Motorcyclists will also appreciate the dedicated parking spaces.
Additionally, shaded parking spaces are available nearby and there are free spots along the streets for those who prefer them. Guests highlighted the presence of an electric charging station, though some mentioned that charges could apply for parking. Despite this, the majority of reviews emphasized the availability of numerous free parking options, including in the underground garage, which notably does not incur an additional cost.
However, it's worth noting that the parking spaces in the garage can be tight and limited, particularly because the hotel also accommodates restaurant visitors. Nonetheless, guests enjoyed the convenience of having parking directly within the building, often with elevator access, enhancing the overall accessibility and ease of their stay.
Phoenix7 offers an experience that reflects its three-star rating, providing functional benefits and value for money. Guests appreciate the generous free underground parking, which adds to the convenience of their stay. However, there are areas needing improvement; the breakfast did not meet expectations with a limited selection of rolls, unpalatable coffee and poorly presented fruit salad. Additionally, a noticeable smell in the hallway detracted from the overall experience. While it meets basic standards, some feel the hotel falls short compared to typical three-star accommodations in Austria.
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Location
The serene and quiet setting, despite being near an airport and various transit routes, guarantees a peaceful retreat. The property offers a spacious, clean and quiet environment complemented by a friendly and efficient staff. Guests appreciate the beautiful surroundings, including vineyards and medieval castle ruins, enhancing the overall experience.
Practicalities are also well covered with generous free underground parking, good sound insulation and a well-maintained hotel and restaurant. Additionally, Phoenix7 is near a large supermarket and offers a quiet orientation towards the courtyard, making it a restful stopover.
Overall, the hotel’s advantageous location, extensive amenities and excellent transport links make it a top pick for visitors seeking convenience and comfort near Vienna.
Breakfast
While some reviews note that the breakfast can be basic or standard, the consensus is that it is sufficient, cozy and satisfying. There is also a recognition that the offerings cater well to a broad audience, though some guests mentioned the breakfast is somewhat geared towards Asian tastes, which may not suit everyone. A robot delivering dishes to tables also adds a unique touch to the dining experience.
However, not all feedback is glowing. Some guests felt the breakfast was unappetizing and poorly arranged with issues such as stale bread, poor variety and insufficient refills noted. There were isolated complaints about cleanliness and food presentation, leading to a less than ideal start to the day for some patrons.
In summary, Phoenix7's breakfast service is largely seen as a highlight with plentiful and varied options, although a few areas may benefit from improvement to meet the expectations of all guests.
Dinner
The restaurant scores high marks for its excellent dining options with many guests appreciating the very good lunch and dinner choices available at reasonable prices. The food is frequently described as tasty, very good and even fabulous with a good selection ensuring there is something for everyone.
However, some guests noted a few drawbacks, such as food from the dinner buffet being left out until breakfast and delays in service during dinner time. Despite these minor issues, the overall dining experience at Phoenix7's restaurant is deemed positive with its good food and convenient location adding to the appeal of the hotel.
Rooms
However, cleanliness appears to be a significant issue. Several reviews point out that rooms were not properly cleaned upon arrival with reports of dusty surfaces, unpleasant odors and remnants from previous guests. The overall cleanliness of the hotel is inconsistent with some rooms being well-maintained while others are neglected. The involvement of an external cleaning company may contribute to these inconsistencies.
The temperature control within the rooms is another frequent concern. Guests often found rooms to be too warm with some even describing them as saunas. Conversely, there are mentions of rooms being cold or unheated. Additionally, some rooms were described as humid and stuffy.
Guests have also noted discrepancies between the advertised images and the actual condition of the rooms, which can appear worn out and in need of renovation. Facilities within the rooms are sometimes lacking with complaints about outdated equipment, torn curtains and broken shower cabins. The absence of mini-bars or water for medication further detracts from the experience.
Despite these issues, the hotel staff generally receives positive remarks for their friendliness and efficiency, particularly when accommodating room changes or addressing concerns. Overall, Phoenix7's room experiences are varied with the best rooms standing out for their modern amenities and comfort, while others fall short on cleanliness and upkeep.
Beds
However, there were notable inconsistencies. Several guests found the beds to be extremely hard, worn out or low and firm, which detracted from their comfort. Issues such as shaky or wobbly beds, hard pillows and mismatched toppers on spring mattresses were also mentioned, indicating a need for updates or replacements. Others pointed out problems with the bed's stability and the presence of disruptive small LEDs at night.
Overall, while Phoenix7 has received commendations for offering comfortable and clean beds, there are significant remarks about the need for mattress upgrades and better bed stability to ensure a universally comfortable experience for all guests.
Cleanliness
Issues such as dirty rooms, grubby showers and mold in the bathrooms were frequently mentioned. The inconsistency in cleaning practices was evident with some guests finding dusty bed headboards, dirty floors and full ashtrays left by previous occupants. The smell of cigarette smoke and unpleasant odors permeating the hotel added to the negative experience. Reports of sloppy cleaning, visible limescale and smudges on fixtures and the presence of ants further painted a concerning picture.
Common areas such as hallways were described as crampy and dirty and cleanliness in the stairway and balcony areas was also lacking. Many guests found that their rooms required more thorough cleaning with dirt, spiderwebs and trash being common complaints.
The breakfast area didn't fare much better; guests noted that the food was often dry and the area itself was sticky and unappetizing. Additionally, some guests reported organizational issues among the staff, which may have contributed to the inconsistent cleaning standards.
Overall, while there were moments of satisfactory and even brilliant cleanliness, many guests felt that the hotel did not meet cleanliness expectations, suggesting a need for significant improvement in maintaining hygiene throughout Phoenix7.
Staff
However, several reviews reflected a more negative experience. Some guests noted a lack of friendliness and approachability with instances of unfriendliness, distant behavior and occasional rudeness being reported. Complaints also included insufficient staffing, slow response times and a lack of English-speaking staff, which sometimes led to misunderstandings. Specific incidents, such as cleaning staff entering rooms without knocking and reception being poorly attended, were also highlighted as areas needing improvement.
In summary, while Phoenix7's staff are often praised for their friendliness and helpfulness, there are notable inconsistencies that have impacted the overall guest experience.
Wi-Fi
However, the WiFi quality was not consistently reliable across all areas of the hotel. Some guests faced challenges such as no Wi-Fi access in the upper floors, forcing them to use the internet in common areas like the restaurant. Others reported very poor internet connections in their rooms, which was particularly problematic for those needing the internet for work purposes. Despite some assurances from the hotel staff that the WiFi should be operational, a few guests encountered persistent issues, describing the overall internet performance as disastrous or weak at best.
In summary, while 'Phoenix7' offers free WiFi that can be reliable in certain parts of the hotel, guests should be prepared for potential connectivity issues, especially in rooms on higher floors.
Parking
Additionally, shaded parking spaces are available nearby and there are free spots along the streets for those who prefer them. Guests highlighted the presence of an electric charging station, though some mentioned that charges could apply for parking. Despite this, the majority of reviews emphasized the availability of numerous free parking options, including in the underground garage, which notably does not incur an additional cost.
However, it's worth noting that the parking spaces in the garage can be tight and limited, particularly because the hotel also accommodates restaurant visitors. Nonetheless, guests enjoyed the convenience of having parking directly within the building, often with elevator access, enhancing the overall accessibility and ease of their stay.
3 Star
No, Phoenix7 doesn't have any pool.
No, a spa isn't available at Phoenix7.
No, Phoenix7 doesn't allow dogs.
Yes, parking facilities are available at Phoenix7.
No, Phoenix7 doesn't have a gym.
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