4-Star HotelSummary of reviews related to the '4 Star' categoryHérað - Berjaya Iceland Hotels offers an experience that has sparked diverse opinions regarding its four-star rating. Although it is the only 4-star hotel in the area, many guests have expressed that it falls short of their expectations for a hotel of its rating. Their sentiments commonly point to the lack of exceptional features and modern decor one would typically expect from a 4-star establishment.
Several guests remarked that the overall quality is more inline with a 3-star hotel, citing issues such as the absence of in-room fridges and inconsistent service, such as waitstaff leaving empty trays unaddressed. Despite these points, there are mentions of higher quality finishes in certain aspects of the hotel that some felt aligned more closely with a four-star experience, although these are not universally noted.
Additionally, the breakfast has been described as very expensive, implying a potential gap in perceived value versus cost. Overall, while Hérað - Berjaya Iceland Hotels maintains its 4-star status, it appears to offer an experience that may not consistently meet all guests' expectations for such a rating.
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