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Summary of reviewsThe Sheraton Grande Ocean Resort in Miyazaki, Japan, offers a luxurious and tranquil experience, perfectly complemented by its picturesque location and exceptional service. Guests consistently praise the stunning ocean and golf course views from the high-rise hotel, enhancing the serene atmosphere created by the surrounding forests and gardens. The resort's prime location, with convenient access to nearby attractions such as the beach and zoo, makes it an ideal destination for families and nature enthusiasts.
Dining at the resort is an elevated experience, with an extensive array of options across different cuisines. The breakfast buffet is particularly noteworthy, with an impressive spread of high-quality dishes that reflect local Miyazaki specialties, ensuring a satisfying start to the day. Dinner options are equally diverse, with locally sourced ingredients highlighted in the hotel’s restaurants. Though some guests find dining prices high, the quality and variety of food often tempt them to return.
The spacious and clean rooms are designed for comfort, boasting modern interiors and breathtaking views, contributing to a relaxing stay. The hotel maintains high standards of cleanliness, with immaculate guest rooms and well-kept facilities enhancing the overall experience. The friendly and professional staff further elevate guests' enjoyment with their warm hospitality and helpful demeanor, consistently going above and beyond to meet visitors' needs.
Families find the resort particularly welcoming, with ample activities and child-friendly amenities ensuring an enjoyable visit. The hotel’s expansive pool areas and outdoor onsens provide entertainment and relaxation for all ages, set against beautiful garden landscapes and ocean vistas.
For golf enthusiasts, the resort’s close proximity to golf courses offers a seamless golfing experience, including post-game relaxation in the resort's hot springs. The elegant and luxurious surroundings of the Sheraton Grande Ocean Resort, combined with its comprehensive amenities and attentive staff, make it a standout destination for a memorable vacation. Show more
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Hotel near Golf Courses
Located within Phoenix Seagaia Resort, this hotel offers access to championship golf courses like Phoenix Country Club and Tom Watson Golf Course. Phoenix Country Club has hosted major tournaments and is considered among Japan's top courses.
Hotel Taking Steps Towards Sustainability
This resort is committed to environmental stewardship through practices like guest room recycling and providing electric car charging. They also track waste and CO2e emissions.
Hotel with Spa
Located in Miyazaki, this resort boasts a comprehensive spa with various treatments, including aromatherapy and massage. Its oceanfront setting offers a serene atmosphere for relaxation.
Family Friendly Hotel
This resort offers a multitude of family-friendly amenities including a playground, indoor pool, mini golf, and a kids' club (available for a fee). It also features hot springs, multiple dining options, and spacious rooms suitable for families. Activities like tennis, scuba diving and a spa are available.
Hotel with Swimming Pool
This resort boasts multiple swimming pools (indoor and seasonal outdoor), hot springs, and golf courses. It is highly rated for cleanliness, customer service and location. It offers a luxurious stay with spa facilities, making it ideal for relaxation and recreation.
Pool Lap Lanes Outdoor Pool
Hotel with Parking
The resort provides free self-parking directly on-site, offering ample space and convenience for guests arriving by car.
EV charging stations
Hotel with Gym
The hotel provides a fitness center with a range of equipment and fitness classes. It also features multiple swimming pools and spa services.
Hotel with Tennis Courts
As part of a large resort complex with a focus on sports, this hotel offers both indoor and outdoor tennis options, providing flexibility for guests regardless of weather conditions.
5-Star Hotel
A large resort with a wide range of amenities including golf, spa, and multiple dining options. Offers comfortable accommodations with ocean views.
Hotel with Outdoor Pool
This hotel has a seasonal outdoor pool. It is known for its family-friendly environment and various recreational activities.
Hotel with EV Charging Stations
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Skyscraper Hotel
Hotel with Pool Lap Lanes
Room Types
Japanese-Style Family Room - Non-SmokingOffering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV, tatami, a tea and coffee maker, a safe deposit box as well as sea views. The unit has 6 futons.
Deluxe Twin Room - Non-SmokingThe spacious twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This twin room features a safe deposit box, heating, a flat-screen TV and sea views. The unit offers 2 beds.
Deluxe Triple Room - Non-SmokingThe spacious triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This triple room has a safe deposit box, heating, a flat-screen TV and sea views. The unit has 3 beds.
Deluxe Double Room - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features a safe deposit box, heating, a flat-screen TV and sea views. The unit offers 1 bed.
Queens Family Room - Non-SmokingThe spacious family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This family room has a safe deposit box, heating, a flat-screen TV and sea views. The unit has 5 beds.
Corner Double Room - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Standard Triple Room - Non-SmokingThe spacious triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This triple room features a safe deposit box, heating, a flat-screen TV and sea views. The unit offers 3 beds.
Standard Twin Room - Non-SmokingThe spacious twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Standard Double Room - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features a safe deposit box, heating, a flat-screen TV and sea views. The unit offers 1 bed.
Deluxe Twin Room - SmokingThe spacious twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This twin room features a safe deposit box, heating, a flat-screen TV and sea views. The unit offers 2 beds.
Corner Suite with Ocean View - Non-SmokingThe spacious twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This twin room has a safe deposit box, heating, a flat-screen TV and sea views. The unit has 2 beds.
Club Twin Grand Room with Ocean View - Non-SmokingProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 2 beds.
Standard Quadruple Room - Non-SmokingThe spacious quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This quadruple room has a safe deposit box, heating, a flat-screen TV and sea views. The unit has 4 beds.
Corner Family Room - Non-SmokingThe spacious triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 3 beds.
Corner Twin Room - Non-SmokingThe spacious twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This twin room has a safe deposit box, heating, a flat-screen TV and sea views. The unit has 2 beds.
Corner Suite Family Room - Non-SmokingThe spacious family room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This family room features a safe deposit box, heating, a flat-screen TV and sea views.
Club Suite Grande Family Room - Non-SmokingOffering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV, a minibar, a tea and coffee maker, executive lounge access as well as sea views.
Club Suite Kings Family Room - Non-SmokingProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV, a minibar, a tea and coffee maker, executive lounge access as well as sea views.
Single Room - Non-SmokingFeaturing free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned single room features a flat-screen TV, a tea and coffee maker, a safe deposit box, heating as well as sea views. The unit has 1 bed.
Kings Family Room - Non-SmokingThe spacious family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This family room features a safe deposit box, heating, a flat-screen TV and sea views. The unit offers 5 beds.
Kings Family Room - SmokingThe spacious family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This family room has a safe deposit box, heating, a flat-screen TV and sea views. The unit has 5 beds.
Club Double Grande Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.
Club Triple Room - Non-SmokingOffering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 3 beds.
Club Suite Grande Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 2 beds.
Accesible Room - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features a safe deposit box, heating, a flat-screen TV and sea views. The unit offers 2 beds.
Suite with Tatami Area - Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV, tatami, a tea and coffee maker, a safe deposit box as well as sea views.
Club Suite - Non-SmokingOffering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV, a minibar, a tea and coffee maker, executive lounge access as well as sea views.
Executive Suite with Tatami Area - Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV, tatami, a tea and coffee maker, a safe deposit box as well as sea views.
Club Suite Grande Room with View from Bath - Non-SmokingThe spacious twin room features a minibar, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The twin room provides executive lounge access, a safe deposit box, heating, a flat-screen TV, as well as sea views. The unit has 2 beds.
Club Suite Royal Room - Non-SmokingThe spacious quadruple room provides a minibar, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 4 beds.
Club Suite Kings Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 1 bed.
Club Twin Room - Non-SmokingOffering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 2 beds.
Economy Double Room - Non-SmokingThe spacious air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a safe deposit box, heating as well as sea views. The unit has 1 bed.
Deluxe Quadruple Room - Non-SmokingThe spacious quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 4 beds.
Corner Quadruple Room - Non-SmokingThe spacious quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This quadruple room features a safe deposit box, heating, a flat-screen TV and sea views. The unit offers 4 beds.
Club Triple Room - Non-SmokingThe spacious triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This triple room features a safe deposit box, heating, a flat-screen TV and sea views. The unit offers 3 beds.
Guest Reviews
8.6
Very Good
Location
Nestled in a picturesque part of Miyazaki, the Sheraton Grande Ocean Resort captures the essence of tranquility and beauty with its stunning views and prime location. Guests consistently rave about the breathtaking ocean vistas visible from their rooms, describing them as both amazing and wonderful. The hotel's impressive high-rise structure offers a visual contrast to the surrounding serene forests and well-maintained golf course, adding an element of grandeur to the landscape.
For those seeking a convenient spot, the resort shines with its proximity to essential facilities, including a bridge that directly connects it to the nearby railway station, making transportation hassle-free. Its closeness to the beach and the zoo enhances its appeal, particularly for families and nature lovers.
Dining experiences are elevated by the ability to witness fireworks from restaurant seats, creating memorable moments for visitors. Though some guests noted the location of the breakfast restaurant can be slightly confusing, the overall position of the resort makes it a desirable destination for golf enthusiasts and those looking to explore the scenic city of Miyazaki.
The spacious and comfortable rooms provide a safe haven even during inclement weather, ensuring a cozy and relaxing stay. Guests often express a longing to return, enchanted by the unique beauty of Miyazaki's ocean and forest views and the calming influence of its abundant nature.
Breakfast
At the Sheraton Grande Ocean Resort, breakfast is often celebrated as an exceptional experience with its extensive and delectable buffet spread that features a variety of dishes, many reflecting local specialties from Miyazaki. The breakfast buffet offers a broad selection of high-quality, carefully prepared options, including an expertly cooked omelet by the chef, ensuring a satisfying start to the day. Guests appreciate the relaxed timing, with the service extending until 1 PM, allowing patrons to enjoy their meal without the pressure of early crowds. While the ambiance and staff service during breakfast are consistently praised, there are occasional notes regarding the breakfast being slightly overpriced and rare instances of dissatisfaction with certain venues or items like coffee. The overall impression remains highly positive, with the breakfast experience at Sheraton Grande Ocean Resort standing out as a memorable aspect of the stay.
Dinner
Sheraton Grande Ocean Resort offers an impressive array of dining options that have generally left guests satisfied with the quality and taste of the meals. Many praise the dinner buffet for its delectable offerings, which include locally sourced and fresh dishes, particularly highlighting the Miyazaki beef and vegetables. The variety of restaurants within the hotel is noted to be extensive, catering to different tastes with cuisines like Italian and Teppanyaki receiving positive remarks for their distinct flavors.
However, potential guests should be aware that dining at the resort can be quite expensive, often costing more than the accommodation itself. As a result, some guests suggest looking into the menu beforehand or considering dining options outside the resort for better value. Service delays were occasionally noted, particularly with Chinese cuisine, though this seems to be a minor setback amidst overall satisfaction with the food experience. Despite the price point and occasional service hiccups, the combination of diverse offerings and quality has encouraged some guests to consider returning with a dinner plan included.
Rooms
Sheraton Grande Ocean Resort receives high praise for the spaciousness and comfort of its rooms. Guests consistently highlight the ample size of the accommodations, often noting that the rooms exceed their expectations. Cleanliness is another aspect that guests appreciate, creating a comfortable environment for relaxation. Many rooms offer stunning views, with guests often admiring the ocean and golf course vistas from higher floors. The modern interior design, combined with efficient amenities, enhances the overall experience. The hotel's facilities complement the inviting room atmosphere, contributing to an excellent overall experience where visitors can unwind and enjoy beautiful scenery. The attention to detail in room preparation and the hotel's attentive service further enrich the guest experience at this resort.
Cleanliness
Sheraton Grande Ocean Resort impresses with its consistently high standards of cleanliness, offering guests an immaculate environment and a truly relaxing experience. The hotel is beautifully maintained, with thorough attention given to cleaning the guest rooms, shared facilities, and onsens. Visitors frequently remark on the comfortable and spacious rooms, which are meticulously cleaned, allowing for a restful stay. The resort's expansive amenities are also well-kept, ensuring a pleasant atmosphere throughout the facility. Despite occasional issues with specific areas such as the restroom, air conditioning system, and some furnishings, the overall cleanliness remains a strong point, making it an inviting place for travelers. The friendly staff further enhances the positive experience, contributing to an enjoyable stay.
Staff
Sheraton Grande Ocean Resort in Miyazaki, Japan, is renowned for its exceptional staff, making a lasting impression on guests through their kindness, warmth, and hospitality. Numerous reviews highlight the staff as a key element of the stay, noting their friendly and accommodating demeanor that enhances every interaction. From polite service during mealtimes to thoughtful gestures at the garden pool, guests consistently praise the staff's ability to provide a welcoming atmosphere.
Both the front desk and club floor staff receive commendations for their professionalism and attentiveness, ensuring guests' needs are met with efficiency and care. The responsiveness of the team, especially in assisting with local reservations and transportation, allows guests to explore Miyazaki comfortably, further demonstrating their dedication to high-quality service.
Special attention is given to those handling luggage and caregiving responsibilities, with an emphasis on their accommodating nature and gentle treatment of children. The staff's smiles and thoughtfulness leave a strong impression, often becoming cherished memories for visitors. Despite minor hiccups in communication, the overall impression remains overwhelmingly positive, underscoring the staff's excellent and friendly service that defines the Sheraton Grande Ocean Resort experience.
Pool
Sheraton Grande Ocean Resort in Miyazaki offers a delightful pool experience that guests often praise. The hotel features a variety of swimming options, including both indoor and outdoor pools. Many visitors appreciate the attentive staff, organized games, and activities which make the pool fun and engaging. The indoor pool, accessible mostly in the evenings, provides a relaxing environment with fewer crowds. Additionally, lovely lighting at night adds to a serene ambiance.
The outdoor pools are surrounded by beautiful gardens and blooming flowers, contributing to a picturesque setting. While some guests note that the outdoor pool might be empty during certain periods, the beach-like atmosphere and ocean views compensate for this minor inconvenience. Two outdoor onsens offer a unique experience, allowing for a blend of relaxation and traditional Japanese bathing.
Guests also appreciate that all guests can freely access the private pool and hot springs, enhancing their stay. The resort's facilities, combined with ample dining options and scenic views, make it a worthwhile destination for a relaxing getaway.
Family
Sheraton Grande Ocean Resort has earned high praise from families looking for a memorable getaway. With a breathtaking view of the Pacific Ocean, the hotel's surroundings provide a perfect backdrop for a relaxing family trip. Families appreciate the resort's spacious accommodations and commend its cleanliness, contributing to an enjoyable stay for all. The resort is celebrated for its child-friendly atmosphere, where kids have ample space to play and explore. Visitors laud the resort's location, close to exciting attractions like the zoo and the beach, making it a convenient choice for family outings. Guests note the polite and considerate staff, enhancing the overall comfort and satisfaction during their stay. Firewood evenings are made special with delightful popcorn and marshmallows, adding a cozy touch to the experience. Sheraton Grande Ocean Resort continues to impress guests with its facilities designed for families, making it a preferred destination for a return visit during the summer vacation.
Golf
Sheraton Grande Ocean Resort is an ideal destination for those passionate about golf, offering guests stunning vistas and a convenient connection to numerous nearby courses. Rooms on higher floors provide breathtaking views of the golf courses, the ocean, and even occasional fireworks displays, making a stay here truly memorable. The hotel's close proximity to the golf courses is perfect for golfing enthusiasts looking to enjoy a seamless experience, even allowing for refreshing winter rounds followed by relaxing hot spring soaks. While the expansive golf grounds may pose a slight challenge in finding beach access, the overall setting promises a satisfying retreat for golfers.
Luxury
Sheraton Grande Ocean Resort offers a decidedly luxurious experience, marked by its elegant ambiance and extraordinary offerings. Guests frequently highlight the lavish nature of their stay, particularly emphasizing the satisfaction of residing in spacious and comfortable rooms that enhance the overall opulence of their trip. While the breakfast buffet presents a wide variety of delicious options, it's also noted for its convenience, being available into lunchtime to avoid peak crowds. Although there are mixed feelings about the quality and variety of the breakfast, the overall dining experience at the hotel remains memorable, with delectable food enjoyed by many. Despite occasional mentions of crowding and messiness, the luxurious elements of the resort, from its exquisite rooms to its culinary offerings, stand out as principal highlights in the guest experience.
Yes, Phoenix Seagaia Ocean Tower has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Phoenix Seagaia Ocean Tower.
No, Phoenix Seagaia Ocean Tower doesn't allow dogs.
Yes, parking facilities are available at Phoenix Seagaia Ocean Tower.