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Summary of reviewsKelly Inn and Suites in Mitchell receives widespread accolades for its outstanding location, strategically positioned right off Interstate 90. Guests appreciate the convenience of being close to a variety of amenities, including restaurants, big-box stores and attractions like Cabela's and the Corn Palace. Despite its proximity to the highway, the area remains quiet, offering ample parking and a pet-friendly environment, catering perfectly to the needs of travelers.
Breakfast at Kelly Inn and Suites is frequently highlighted as a major plus with guests praising the variety and quality of options such as hot items, cereals, bagels and fresh fruit. The helpful and friendly breakfast staff add to the positive dining experience, ensuring a clean and well-stocked set-up that satisfies guests and gets their day started right.
The rooms are described as spacious, comfortable and generally clean. Many guests appreciate the inviting decor and family-friendly layout, especially those traveling with pets. However, some reviews mention occasional issues like musty smells, maintenance concerns and inconsistent cleaning standards. Despite these minor drawbacks, the rooms are valued for their comfort and the quiet atmosphere they provide.
Cleanliness at the hotel is generally well-received with many guests noting the importance of a pet-friendly and clean environment. While there are sporadic complaints about odors and leftover items, the overall impression is of a satisfactorily clean and comfortable space.
The staff at Kelly Inn and Suites are celebrated for their friendliness and professionalism. Numerous guests commend the accommodating front desk and housekeeping staff, praising their contributions to an enjoyable stay. The pleasant and supportive nature of the staff enhances the overall positive experience.
The hotel's WiFi is noted for being reliable and fast. Most guests report a strong internet connection, which is beneficial for both leisure and business travelers. There are occasional mentions of issues with cable television, but these are not widespread enough to detract significantly from the overall positive reviews.
The indoor pool and hot tub are highlighted as appealing features, appreciated for being clean and well-maintained. While some guests mention occasional problems such as pool size or heating, the majority enjoy the amenities, finding them conducive to relaxation and family fun.
Families find Kelly Inn and Suites Mitchell especially inviting, noting the spacious family rooms, kid-friendly decor and peaceful atmosphere. The hotel's efforts to create a family-friendly environment are evident, making it a top choice for those traveling with children.
The beds at Kelly Inn and Suites receive high marks for comfort. Guests frequently mention the clean and comfortable bedding, contributing to restful nights. Although a few guests note dissatisfaction with worn-out bedding, the majority appreciate the high standard of comfort provided by the beds.
For business travelers, the hotel offers a business-friendly environment with suitable amenities and competitive rates. The business suites and conference rooms are commended, as well as the convenient location and supportive customer service.
Accessibility features at the hotel are also positively reviewed. The availability of accessible rooms and the presence of elevators and ramps ensure ease of access for guests with disabilities, contributing to a comfortable and accommodating stay.
Finally, the hotel’s pet-friendly policy is a significant draw for guests traveling with dogs. Kelly Inn and Suites goes above and beyond to ensure a welcoming environment for pets, which is reflected in numerous positive reviews. The absence of extra fees for pets and the thoughtful accommodation of multiple dogs make it a standout choice for pet owners. The neighborhood also supports a dog-friendly atmosphere, enhancing the overall experience.
In summary, Kelly Inn and Suites Mitchell is lauded for its excellent location, satisfying breakfast, comfortable and spacious rooms, friendly staff, reliable amenities, family-oriented environment and exceptional pet-friendly policies. Despite minor areas for improvement, the hotel offers a highly satisfactory experience for a diverse range of travelers. Show more
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Categories
Dog Friendly Hotel
This hotel is pet friendly. Two pets of any size are welcome for no additional fee. Both dogs and cats are welcome, but pets cannot be left unattended. There is a grassy area for pet relief in the back of the property.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King Suite with Spa BathOffering free Wi-Fi and a 37-inch flat-screen cable TV, this spacious suite is equipped with tea and coffee-making facilities, a refrigerator and a microwave. A sofa bed is also provided.
Business SuiteOffering free Wi-Fi and a 37-inch flat-screen cable TV, this spacious suite is equipped with tea and coffee-making facilities, a refrigerator and a microwave. A sofa bed is also provided.
Family RoomOffering free Wi-Fi and a 37-inch flat-screen cable TV, this spacious room is equipped with tea and coffee-making facilities, a refrigerator and a microwave. A sofa bed is also provided.
Queen Room with Two Queen BedsOffering free Wi-Fi and a 37-inch flat-screen cable TV, this room is equipped with tea and coffee-making facilities, a refrigerator and a microwave.
Standard Queen Room with Two Queen BedsThis main floor double room features a microwave and air conditioning
Guest Reviews
7.8
Good
Location
Kelly Inn and Suites in Mitchell enjoys high praise for its outstanding location. Guests frequently highlight its strategic position right off Interstate 90, making it easily accessible for travelers. It's close to a variety of amenities including restaurants, big-box stores and popular attractions like Cabela's and the Corn Palace. The proximity to dining and shopping options allows for the convenience of having everything within walking distance or a short drive. Reviewers also appreciate the ample parking and the quiet surroundings despite being near the highway. The hotel's pet-friendly policy is an added benefit for travelers with pets. Overall, the location seems to cater perfectly to the needs of both passing travelers and those spending more time in Mitchell.
Breakfast
The breakfast at Kelly Inn and Suites Mitchell receives high praise from guests with many referring to it as good, great or even fantastic. The variety and quality of options stood out, ranging from hot items like scrambled eggs, sausage, waffles and breakfast potatoes to cereals, bagels, fresh coffee, yogurt and fruit cups. Many highlighted the friendly and helpful breakfast staff, contributing to a positive dining experience.
However, there were occasional mentions of the breakfast being cold or choices being limited, especially during COVID-19 when a less desirable grab-and-go option was offered. Despite these few drawbacks, the overall sentiment is overwhelmingly positive with frequent mentions of the breakfast being both filling and enjoyable. The setup was kept clean and well-supplied, adding to a good start to the guests' day.
For those with later schedules, Kelly Inn and Suites Mitchell ensures the breakfast is available and well-stocked, a thoughtful touch that many appreciated. In essence, the breakfast experience at this hotel is largely seen as a highlight, providing a satisfying and hearty meal to kick off the day.
Rooms
Kelly Inn and Suites Mitchell offers a range of room sizes that guests find generally spacious and comfortable. Many reviewers appreciated the cleanliness and comfort of the beds with some highlighting the inviting decor and roomy layouts. The family suites received positive feedback for their ample space and suitability for families, including those traveling with pets.
However, several guests noted that some rooms showed signs of aging and needed updates. Issues included musty or heavy chemical smells and occasional maintenance concerns such as non-functional locks or toilet problems. While some found the rooms immaculate, others pointed out that the cleaning standards were inconsistent, citing dusty bathrooms and lingering odors.
Staff were commended for their friendliness and many guests enjoyed the quiet atmosphere of their rooms. Despite a few shortcomings, the hotel overall was valued for its comfort, size and accommodating environment.
Beds
Travelers staying at Kelly Inn and Suites Mitchell frequently note the overall comfort and cleanliness of the beds, which regularly receive high praise for being very comfortable or super comfortable. Guests have consistently highlighted how comfortable both the beds and pillows are, enhancing their overall stay. The positive feedback emphasizes clean bedding and furniture, adding to the sense of a well-maintained and cozy environment.
There are instances where guests felt less satisfied, mentioning worn-out bedding, squishy or soft mattresses and a preference for bringing their own pillows due to discomfort. Despite these few critical opinions, the majority of the reviews focus on the pleasurable sleeping experience provided by the comfortable and often mentioned clean beds.
Most guests appreciate the restful nights thanks to the high standard of comfort, suggesting that Kelly Inn and Suites Mitchell successfully prioritizes guests' comfort in their accommodations.
Cleanliness
Kelly Inn and Suites Mitchell presents a varied picture in terms of cleanliness based on several guest reviews. Many guests appreciated that the hotel is pet-friendly and highlighted the cleanliness of rooms with terms like clean throughout, very clean and extremely clean. Several reviews also described the rooms as spacious and comfortable, sharpening the positive aspects of the guest experience. Room temperatures and comfortable beds were additional highlights, along with a positive mention of the good quality breakfast.
However, some guests expressed concerns about the occasional musty or chemical smells in their rooms and dust or leftover items from previous guests. Instances of mold around the bathtubs and bathrooms not being thoroughly cleaned were noted, as well as the presence of bugs and leftover food in mini-fridges. Despite these sporadic issues, the majority of comments leaned towards a satisfactory level of cleanliness and comfort, indicating a generally clean environment but with room for improvements in consistency. The hotel's friendliness and pet accommodation were also positively mentioned, contributing to an overall welcoming experience.
Staff
The staff at Kelly Inn and Suites Mitchell have been widely praised for their friendliness and professionalism. Guests repeatedly mention the helpful and welcoming nature of the front desk personnel, who are often described as excellent, accommodating and very nice. The housekeeping staff also receive high marks for their friendliness and accommodation. Despite some instances of staff being overworked or unavailable, the overall impression remains positive with a great focus on customer service and support. Breakfast staff also stand out for their helpfulness and pleasant demeanor. Visitors appreciate the knowledgeable and informative staff who make their stay more enjoyable. Despite occasional minor issues, the hotel staff's commitment to providing a friendly and supportive environment leaves a strong, positive impression on the guests.
Wi-Fi
The WiFi at Kelly Inn and Suites Mitchell generally received positive remarks from guests. Many noted that the internet was fast with some describing it as super fast and stable. The connection speed was often highlighted as good and the WiFi worked well for most visitors. A few guests did experience slow speeds at times or had to wait for a signal, but overall, the feedback leaned towards a reliable and efficient internet service. Additionally, the hotel staff ensured to explain all the details, including WiFi, to their guests. On the downside, there were several issues with the cable television with guests reporting non-functional cable boxes and channels, sometimes requiring room changes.
Pool
Kelly Inn and Suites in Mitchell boasts an indoor pool and hot tub that are generally praised for being well-maintained and inviting. Many guests note the pool area as a highlight, describing it as nice, relaxing and suitable for family fun with children reportedly loving the experience. The indoor pool often receives compliments for being clean and well-kept, creating a comfortable environment.
However, there are occasional criticisms, such as the pool being too small, needing more heating or appearing green and dirty at times. Some guests encountered issues with the pool's operational state, like closures for repairs or insufficient cleanliness. Despite these occasional drawbacks, many express satisfaction with the pool area overall, emphasizing its comfort and the enjoyment it provides to both adults and children.
Family
Kelly Inn and Suites Mitchell proves to be a haven for families seeking a comfortable and welcoming environment for their stay. The hotel boasts a family-friendly atmosphere with spacious family rooms and amenities that cater to all ages. Parents and children alike appreciate the thoughtful family-oriented decor, contributing to a memorable stay. The quiet ambiance provides a perfect retreat for those traveling with kids, making it an ideal choice for a peaceful getaway. The attention to detail in creating a family-friendly environment is evident, from the attractive green walls that delighted one guest's daughter, to the policies and amenities designed with families in mind. Whether it's for a weekend retreat or a longer vacation, this hotel ensures a pleasant experience for families with many guests noting that their children thoroughly enjoyed their time here. Overall, Kelly Inn and Suites Mitchell stands out as a prime destination for families looking for a kid-friendly, quiet and comfortable place to stay.
Business
Kelly Inn and Suites Mitchell comes highly recommended for business travelers, offering a business-friendly environment with a range of amenities suited for professionals. The business suites and beautiful conference rooms stand out, providing excellent facilities for business trips and conferences. Guests have praised the reasonable pricing, especially when booking without a reservation and appreciated the business rates available. The hotel is business-oriented with amenities and customer service designed to cater to business needs. Additionally, it's a convenient and welcoming place for those traveling with pets, making it a great stopover for business trips across South Dakota.
Accessible
Kelly Inn and Suites Mitchell has received positive feedback for its accessibility features. Guests noted that the hotel offers a variety of accessible rooms, including options with one king or one queen bed. Accessibility throughout the property was praised, particularly the availability of many elevators and ramps that ensure easy access for disabled individuals.
The bathrooms in the accessible rooms were also highlighted as being user-friendly, although some guests mentioned the absence of handrails in the showers. Overall, guests experienced no significant issues with accessibility during their stay, finding that the rooms and showers were designed to accommodate their needs. The hotel location and the layout of the rooms contributed positively to their experience.
In summary, Kelly Inn and Suites Mitchell seems to provide a reasonably accessible environment for guests with disabilities with ample features to ensure their comfort.
Indoor Pool
The indoor pool at Kelly Inn and Suites Mitchell has garnered positive attention from guests. It is consistently described as clean, well-kept and lovely. Many reviewers appreciated the large indoor pool area, noting its spaciousness and the presence of features like cabanas. The pool is also heated, adding to the comfort of swimming indoors. Additionally, guests found the pool to be friendly and well-maintained, often highlighting it as a great feature of their stay. The presence of a hot tub alongside the indoor pool further contributed to the enjoyable experience.
Dog Friendly
Kelly Inn and Suites Mitchell is a haven for pet owners traveling with their dogs. The hotel has garnered praise for its exceptional pet-friendly policies, including allowing pets to stay free of charge. This is complemented by the absence of any extra or outrageous fees, making it a great value for pet owners.
Guests have found the dog-friendly ambiance to be perfect and appreciate that pets are welcomed warmly by the establishment. The hotel even accommodates multiple dogs with some families comfortably staying in spacious family suites with their pets.
The surrounding neighborhood is also noted to be dog-friendly, providing a conducive environment for pet owners. Kelly Inn and Suites Mitchell takes care to ensure that dogs do not disturb other guests, making it a pleasant stay for everyone. Overall, the hotel’s efforts in accommodating pets and their owners have left many guests highly satisfied, noting the comfort and seamless experience for their furry family members.
Yes, Kelly Inn and Suites Mitchell has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Kelly Inn and Suites Mitchell.
Yes, Kelly Inn and Suites Mitchell welcomes dogs.
No, parking facilities aren't available at Kelly Inn and Suites Mitchell.