The Eliot Hotel in Newquay garners positive reviews overall, particularly for its prime location and accommodating staff. Guests appreciate the hotel's central position, which provides easy access to city center attractions, beautiful beaches such as Tolcarne and Great Western and convenient shopping. This balance of beach access and city proximity makes it an ideal spot for explorers. The friendly and helpful staff significantly enhance the experience, contributing to the welcoming atmosphere noted by many visitors. The hotel’s excellent breakfast, offering a good variety including vegan options, is frequently highlighted, although some guests felt it could improve in terms of food temperature and freshness.
The rooms at Eliot Hotel are praised for their cleanliness and comfort. Guests report the rooms being tidy and spacious with comfortable beds, although some find the decor basic and dated. The hotel maintains high cleanliness standards, although the overall aged appearance of the property is a noted drawback. Despite these minor issues, guests often find the accommodations satisfactory for their needs.
Staff at the Eliot Hotel, particularly at the front desk, are commended for their warmth and professional service, contributing to a positive guest experience. The breakfast staff also receive general praise, despite some instances of less attentive service. The hotel beds receive mixed feedback; while many find them clean and comfortable, a few guests note occasional discomfort like squeaking.
In summary, the Eliot Hotel is highly recommended for its excellent location, friendly staff and clean, comfortable rooms, making it a solid choice for travelers visiting Newquay.