4-Star HotelLocated in the suburbs, this hotel offers a poolside bar, terrace, and a restaurant with pool views. It provides comfortable rooms with air conditioning and free WiFi. Guests appreciate the friendly reception and appealing facilities, including a garden and dry cleaning services. It is also pet friendly.
Show more
Summary of reviews related to the '4 Star' categoryHotel Ilunion Las Lomas is described by various guests as a mixed experience, particularly regarding its 4-star rating. While some reviews identify it as a great and really good hotel offering good value for money, others suggest it barely meets or falls short of four-star expectations. Several guests commented that it is more akin to a 3-star establishment with factors such as poor quality breakfast, scarcity of hygiene items, small rooms and inadequate service failing to meet the standards typically associated with a four-star category.
Despite its classification, the views on the facilities are mixed. Some guests appreciated the renovated aspects of what is otherwise regarded as an old hotel and found the rooms cozy, although simple. However, others noted that the basic double rooms could be more luxurious, lacking basic amenities such as tea and coffee. The small pool for a four-star hotel and thin walls were also points of dissatisfaction.
Moreover, the hotel is seen as overpriced given its features and the overall service which did not live up to the four-star expectations of several guests. However, a number of reviews acknowledged it as a good option for its price point and suggested it could be more accurately rated as a 3-star hotel with potential for improvement.
In summary, Hotel Ilunion Las Lomas offers a mixed bag of experiences with its four-star rating being a contentious point among guests, balancing between providing sufficient value and facing criticism for not meeting higher expectations.
Show moreRead review summaries for all categories
