Info
Summary of reviewsThe Abbey Hotel and Conference Centre is highly regarded for its excellent location, offering easy access to the beach and major travel routes, such as the Eurotunnel and the port of Dover. The convenience of nearby restaurants and shops, combined with ample and accessible parking, enhances the appeal for guests visiting for both business and leisure purposes.
The hotel receives high marks for its breakfast offerings with guests enjoying delicious Full English breakfasts and a variety of options, including gluten-free and vegetarian choices. Dinner services are also well-praised with meals described as high-quality, fresh, reasonably priced and served in a comfortable dining atmosphere, though occasional slow service and a need for more menu variety are noted.
Rooms at The Abbey Hotel are clean and comfortable with many offering pleasant garden or courtyard views. While some rooms may feel dated and in need of refurbishment, they provide basic comforts and are considered good value for money. The entire property maintains high cleanliness standards, which are appreciated by guests, alongside positive feedback on soft, clean towels and sparkling bathrooms.
A standout feature of the hotel is its exceptional staff, frequently described as friendly, helpful and attentive. The reception and housekeeping teams, in particular, receive accolades for their courteous and efficient service, which significantly contributes to a warm and inviting atmosphere.
The hotel provides free WiFi, which, while generally good, does have occasional connectivity issues that could benefit from upgrades. Parking is consistently praised for its convenience and ease, adding to the overall positive guest experience.
The Abbey Hotel is also family-friendly, offering a welcoming environment with spacious family rooms and kid-friendly services. The peaceful atmosphere, even with numerous families present, is a plus for those visiting relatives or attending events.
Guests have mixed reviews about the beds with some finding them comfortable and conducive to a good night's sleep, while others note issues with mattress quality and comfort.
Overall, The Abbey Hotel and Conference Centre presents itself as a practical and affordable option, particularly appreciated for its cleanliness, friendly staff and strategic location. It is deemed a solid choice for both family visits and business travelers, providing good value for money despite its three-star rating and occasional need for updates in facilities.
Show moreRead review summaries for all categories
Categories
