Plaza Hotel
Mineiros
-17.55804600,
-52.52708500
,
Rodovia Br 364 Km 300 Acesso Principal De Mineiros
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Summary of reviewsPlaza Hotel is widely praised for its strategic and convenient location, making it an ideal choice for travelers by car, people requiring easy access to the city center and those seeking good value for money. Guests find the hotel well-positioned near the highway and city entrance, facilitating smooth transit and central accessibility. The reception service is frequently commended with the staff described as helpful and polite and the breakfast praised for its early start and decent variety of fruits, scrambled eggs and tasty coffee.
The hotel's rooms receive mixed feedback, striking a balance between positive aspects such as spacious layouts, comfortable beds and effective noise insulation and negative points including outdated decor, maintenance issues and occasional cleanliness problems. While some guests enjoy comfortable and clean rooms, others find certain accommodations in need of updates and better upkeep.
Cleanliness is a notable strength for Plaza Hotel with many guests appreciating the overall hygiene and organization of the hotel. Commendable cleanliness extends to the café area and other common spaces, though some isolated incidents of mold and dirty bathrooms were reported.
The hotel staff earn high marks for their friendliness, professional attitude and attentiveness, significantly enhancing the guest experience. However, there are occasional mentions of less favorable service, particularly involving breakfast-related issues and service discrepancies for guests using certain booking platforms.
Overall, Plaza Hotel presents a generally positive experience with particular strengths in location, staff service and cleanliness, while certain areas such as breakfast variety, room maintenance and bed quality see room for improvement.
Categories
The hotel's rooms receive mixed feedback, striking a balance between positive aspects such as spacious layouts, comfortable beds and effective noise insulation and negative points including outdated decor, maintenance issues and occasional cleanliness problems. While some guests enjoy comfortable and clean rooms, others find certain accommodations in need of updates and better upkeep.
Cleanliness is a notable strength for Plaza Hotel with many guests appreciating the overall hygiene and organization of the hotel. Commendable cleanliness extends to the café area and other common spaces, though some isolated incidents of mold and dirty bathrooms were reported.
The hotel staff earn high marks for their friendliness, professional attitude and attentiveness, significantly enhancing the guest experience. However, there are occasional mentions of less favorable service, particularly involving breakfast-related issues and service discrepancies for guests using certain booking platforms.
Overall, Plaza Hotel presents a generally positive experience with particular strengths in location, staff service and cleanliness, while certain areas such as breakfast variety, room maintenance and bed quality see room for improvement.
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Guest Reviews
Plaza Hotel is consistently praised for its convenient and practical location. Guests find it well-situated outside the city but with easy and clear access, making it particularly favorable for travelers by car. Its proximity to the highway and the city entrance facilitates travel and makes it an ideal stopover for those on the road. The hotel is also noted for being close to the city center, which is advantageous for guests needing central access. Several reviews highlight the good value for money, reflecting a high cost-benefit ratio. However, it's worth noting that the property's old section, where app-booking guests usually stay, attracts some criticism.
The reception service at the Plaza Hotel receives positive remarks and guests appreciate the helpful staff and good morning breakfast. Despite a few mentions of confusing access, the overall feedback on the hotel's location is predominantly favorable, underscoring its suitability for both short stays and transit visits.
Plaza Hotel's breakfast receives mixed feedback from guests. On the positive side, several reviews praise the breakfast, noting it as good or even excellent with a variety of fruits, scrambled eggs and juice choices available starting early at 6 a.m. Coffee, which is often highlighted as tasty, seems to be a consistent strong point.
However, there is a notable criticism regarding the lack of variety and poor replenishment of food items. Multiple guests mention that the breakfast offerings are limited with options running out quickly and not being restocked promptly or at all. Some reviews describe the breakfast as very basic and there are instances where guests reported no breakfast or an unsatisfactory experience due to stale bread and absence of fresh fruits.
Moreover, some guests found the quality of breakfast to be below the expected standard for such a hotel, suggesting a need for improvement and expansion of options to better meet guest expectations. Additionally, the service during breakfast has room for improvement with mentions of staff in a bad mood, which can negatively impact the overall breakfast experience.
In summary, while some guests enjoy the breakfast at Plaza Hotel, there is a clear call for more variety, better replenishment practices and enhanced service to ensure a consistently satisfying breakfast experience.
Plaza Hotel offers a range of room experiences with some guests highlighting the positive aspects such as spacious double rooms and the general cleanliness of the accommodations. The rooms are often described as comfortable with clean beds and some guests appreciated the hotel's convenient location close to the reception and the kitchen. Additionally, the noise insulation from passing traffic is notable, contributing to a comfortable stay for travelers.
However, several reviews mention that the hotel’s rooms are somewhat outdated and suffer from maintenance issues. Problems reported include faulty bathroom doors, mold and broken fixtures. Guests also noted infestations of mosquitoes and general cleanliness issues with some rooms, including moldy walls, dirty sheets and air conditioning units.
The disparity between room images and real conditions was another frequent complaint, hinting that the promotional material might not always accurately reflect the room standard. Despite some rooms being cozy and comfortable, many guests found the older rooms lacking in aesthetics and in need of updates. Overall, while the hotel offers some comfortable and clean rooms, improvements in maintenance and pest control are necessary for a consistently pleasant guest experience.
Guest reviews of the Plaza Hotel highlight a mix of opinions regarding the beds. Many found the beds to be comfortable, cozy and clean, offering a restful sleep. However, there were consistent mentions of some negative aspects, such as issues with old mattresses, small bed sizes and sheets that often came off or were dirty. Some guests suggested the need for larger beds and improved bedding quality. Despite these drawbacks, the overall consensus leaned towards the beds being a comfortable aspect of their stay.
Plaza Hotel delivers a strong impression with its exceptional organizational standards and cleanliness. Numerous guests have praised the overall cleanliness of the hotel, noting that their rooms were very clean and well-maintained. The café area also receives commendations for its cleanliness, suggesting that the hotel staff prioritize hygiene across all areas. However, there have been some concerns about certain aspects, such as occasional mentions of moldy walls, a dirty bathroom with a urine odor and rooms that appear somewhat dated. Despite these issues, the general feedback indicates that Plaza Hotel maintains a high level of cleanliness and organization, contributing to a comfortable stay. The swimming pool adds an extra touch of leisure to the experience, although specific details about its cleanliness were not mentioned.
Plaza Hotel has garnered a variety of reviews regarding its staff with many highlighting positive experiences. Numerous guests commend the hotel for its friendly, professional and attentive staff. The receptionists, in particular, are frequently noted for their politeness and willingness to provide several suggestions for the city. The overall education and excellent service provided by the team stand out as major positives for visitors. However, there are some critiques with a few guests reporting instances of poor and even terrible service. Issues such as the absence of breakfast on the last day, due to a no-show worker and breakfast staff arguing in the kitchen have been noted. Additionally, it appears there is a divergence in the service experience for those booking through certain platforms with reports of guests being assigned to the older part of the hotel and dealing with occasional moody staff. Despite these setbacks, the general consensus tilts towards an appreciative acknowledgment of the hotel staff's dedication and professionalism.
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Location
The reception service at the Plaza Hotel receives positive remarks and guests appreciate the helpful staff and good morning breakfast. Despite a few mentions of confusing access, the overall feedback on the hotel's location is predominantly favorable, underscoring its suitability for both short stays and transit visits.
Breakfast
However, there is a notable criticism regarding the lack of variety and poor replenishment of food items. Multiple guests mention that the breakfast offerings are limited with options running out quickly and not being restocked promptly or at all. Some reviews describe the breakfast as very basic and there are instances where guests reported no breakfast or an unsatisfactory experience due to stale bread and absence of fresh fruits.
Moreover, some guests found the quality of breakfast to be below the expected standard for such a hotel, suggesting a need for improvement and expansion of options to better meet guest expectations. Additionally, the service during breakfast has room for improvement with mentions of staff in a bad mood, which can negatively impact the overall breakfast experience.
In summary, while some guests enjoy the breakfast at Plaza Hotel, there is a clear call for more variety, better replenishment practices and enhanced service to ensure a consistently satisfying breakfast experience.
Rooms
However, several reviews mention that the hotel’s rooms are somewhat outdated and suffer from maintenance issues. Problems reported include faulty bathroom doors, mold and broken fixtures. Guests also noted infestations of mosquitoes and general cleanliness issues with some rooms, including moldy walls, dirty sheets and air conditioning units.
The disparity between room images and real conditions was another frequent complaint, hinting that the promotional material might not always accurately reflect the room standard. Despite some rooms being cozy and comfortable, many guests found the older rooms lacking in aesthetics and in need of updates. Overall, while the hotel offers some comfortable and clean rooms, improvements in maintenance and pest control are necessary for a consistently pleasant guest experience.
Beds
Cleanliness
Staff
No, Plaza Hotel doesn't have any pool.
No, a spa isn't available at Plaza Hotel.
Yes, Plaza Hotel welcomes dogs.
No, parking facilities aren't available at Plaza Hotel.
No, Plaza Hotel doesn't have a gym.
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