Info
Summary of reviewsHotel New Gaea Omuta Garden boasts a convenient location, particularly lauded for its proximity to Omuta Station and excellent access to public transportation. The hotel is perfectly positioned near a variety of dining options and boasts nearby shopping amenities, including a large mall and supermarket. Additionally, the clean surroundings and pleasant views from the hotel rooms contribute to the overall positive guest experience, despite a few noting the lack of nearby convenience stores.
The hotel's breakfast receives high praise for its delicious and satisfying offerings, catering to diverse palates with a mix of Japanese, Western and Chinese cuisines. The non-buffet style is highlighted for its quality with particular commendation for the fluffy Western omelets, breakfast curry and the welcome treat of free ice cream. The open, comfortable breakfast area enhances the delightful dining experience.
Room reviews are mixed but mostly positive with guests frequently complimenting the cleanliness and spaciousness. Many guests enjoy the luxurious feel and the ample lounge areas of some rooms, along with the good views. Some minor inconveniences, such as dim lighting, small unit baths and the need to collect amenities from the front desk, are mentioned. Nonetheless, the overall comfort of the rooms, including beautifully renovated decor and larger non-smoking options, is appreciated.
Cleanliness is a standout feature of the hotel, earning high marks from guests. The rooms and bathrooms are well-maintained and the hotel interior is tidy, contributing to a comfortable environment. A few isolated comments highlighted areas needing attention, but the general consensus is that the hotel is very clean and well-kept.
The exceptional service provided by the hotel staff is frequently highlighted with guests praising the courteous, friendly and polite demeanor of the front desk personnel. The staff's ability to make guests feel welcome and their attention to detail, including offering complimentary drinks in the lounge, significantly enhances the guest experience.
Parking at the hotel is convenient with a spacious lot, although the 1,000 yen per day charge is noted by some guests. Despite this, the occasionally free parking and ease of access are appreciated.
The beds at Hotel New Gaea Omuta Garden are generally described as comfortable and spacious. Guests appreciate the firmness of the beds and Airweave pillows with the bed positioning away from the door seen as a positive feature. Although there are a few mentions of older, harder beds and a desire for more morning sleep-in options, the overall consensus is one of comfort and satisfaction.
In summary, Hotel New Gaea Omuta Garden is favorably reviewed for its strategic location, delicious and varied breakfast, clean and comfortable rooms, exceptionally polite staff and convenient parking, making it a recommended choice for travelers.
Show moreRead review summaries for all categories
Categories
