InfoSummary of reviewsFiesta Inn Coatzacoalcos is highly praised for its prime location right in front of the beach, offering spectacular views and convenient access to local attractions. The hotel's surroundings are described as clean and safe, with attentive staff enhancing the overall experience. Guests appreciate the well-maintained condition and relaxing atmosphere, making it a great value for visitors in Coatzacoalcos. The breakfast, notably the buffet, receives commendations for its variety and quality, despite a few comments on pricing. Room service adds convenience, while the rooms themselves are noted for cleanliness and comfort, offering pleasant views and modern amenities that accommodate up to three guests per room.
The staff consistently receives high marks for their friendliness and attentiveness, with particular recognition for employees such as Juliana, Guadalupe, Xochitl, and Angel. Their exceptional service contributes to a pleasant stay, from outstanding room service to efficient front desk assistance. The professional demeanor and kindness of the team bolster the hotel's reputation, complementing the modern facilities and commitment to guest security.
While the pool area has appealing views and is described as fun and safe for children, improvements are suggested regarding its size, amenities, and overall maintenance. The beds and pillows elicit mixed feedback; some guests find them comfortable, while others experience issues with firmness and size, impacting their rest.
Overall, Fiesta Inn Coatzacoalcos is appreciated for its clean environment, scenic views, and attentive staff, making it a recommended choice for travelers seeking a comfortable and convenient stay in Coatzacoalcos. Show more
InfoSummary of reviews'Privilege' garners mixed reviews across various categories with positive highlights that stand out prominently.
The location of 'Privilege' is notably praised for its proximity to key transit points like the Interoceanic Railway station and the ADO bus station, making it a practical choice for travelers reliant on public transport. Additionally, its location near a supermarket is convenient for daily needs. The hotel’s placement on a federal road is beneficial for those driving or working nearby, offering easy highway access. However, the hotel’s distance from the city center and dining options may not appeal to urban explorers or those looking for varied restaurant choices within walking reach. Despite this, the location is commonly described as good to very good for specific transit purposes.
Breakfast at 'Privilege' is lauded for being included in the room price, offering a simple yet delicious meal. Particularly appreciated is the personalized cooking of eggs with ham, chorizo and bacon, complemented by beans and tortillas. The breakfast service, available from 7 AM to 1 PM, ensures flexibility for guests. While mostly well-received, there was an occasional mention of the breakfast not meeting expectations and a minor issue with booking numbers. Nonetheless, the friendliness and attentiveness of the breakfast staff significantly elevate the experience.
Guest feedback on the rooms at 'Privilege' reveals some positive aspects such as spaciousness with large rooms and comfortable, sizable beds. Cleanliness is also highlighted, though it varies. Nonetheless, concerns like damaged accessories, poor lighting and bathroom issues such as peeling paint and lack of hot water detract from the overall room quality. Though some guests were delighted with their rooms, inconsistent maintenance and upkeep were noted.
Cleanliness across the hotel receives mixed reviews. While some guests commend certain clean areas and room tidiness, others highlight significant hygiene problems. Issues such as dirty and neglected bathrooms, loose toilet seats and stained mattresses indicate inconsistent cleanliness standards. The presence of heavy mosquitoes and a general sense of neglect further contributed to dissatisfaction among some guests.
Staff experiences at 'Privilege' are varied with pockets of excellent service countered by numerous negative reports. Some guests found the staff to be friendly, helpful and kind, particularly at the restaurant. However, many reviews mention unfriendly and rude behavior, especially from night shift staff and receptionists. Reports of unfulfilled promises and unhelpfulness were frequent, suggesting a need for improved consistency and overall customer service.
In summary, while 'Privilege' offers several commendable features, particularly in terms of location convenience and breakfast service, it struggles with consistency in cleanliness, room maintenance and staff friendliness. Guests' experiences appear to be significantly influenced by individual interactions and room conditions. Show more
