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Summary of reviewsMaruyama Onsen Kojyokan offers a serene and welcoming retreat, celebrated for its tranquil surroundings and excellent services. The hotel is situated in a picturesque valley near the ski resort, affording guests beautiful views and easy access to winter sports amenities, aided by a convenient shuttle service. Though somewhat remote, the location compensates with efficient transport links, enhancing guest experience despite the isolation.
The hotel impresses with its culinary offerings, consistently praised for a buffet-style breakfast that combines Japanese delicacies with Western options, ensuring variety and great value. The rice, in particular, is often highlighted for its exceptional taste. Diners can expect a fantastic kaseki dinner, noted for its quality and diverse menu.
Rooms are described as clean, spacious, and imbued with a cozy ambiance that integrates traditional Japanese decor. Guests enjoy comfortable sleeping arrangements, including both Japanese and Western-style options, ensuring restful nights. The overall cleanliness of the hotel is remarkable, with immaculate conditions extending from the rooms to the hot springs, contributing to a refreshing and relaxing environment.
The staff at Maruyama Onsen Kojyokan stand out for their exceptional service, exuding warmth and attentiveness that greatly enhance the guest experience. Multilingual communication and accommodating transportation services further add to the overall satisfaction.
Additionally, the hotel provides a welcoming space for guests traveling with dogs, offering pet-friendly facilities and inclusion during meals. Visitors can enjoy a seamless experience where pets are easily accommodated, making it an ideal choice for those seeking a pet-friendly stay.
Overall, Maruyama Onsen Kojyokan is highly recommended for those seeking a peaceful escape, exceptional dining, clean accommodations, and attentive service, particularly for winter sports enthusiasts and dog owners. Show more
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Ryokan for Honeymoon
This ryokan offers a terrace and hot spring bath, situated near Maiko Snow Resort. The combination of relaxation and natural beauty makes it suitable for couples seeking a serene and intimate getaway.
Ryokan with Parking
The hotel provides free onsite parking that is described as spacious and secure. Parking is available from 7:00 AM on the arrival day and can be used until 6:00 PM after check-out, which is convenient for guests utilizing nearby ski resorts.
Small Ryokan
This stylish ryokan is nestled in the Uon Valley and offers spacious rooms in both Japanese and Western styles. Guests can enjoy a range of onsens, including a private rooftop option with lovely views, and fantastic dinners made with local produce.
Dog Friendly Ryokan
3-Star Ryokan
Room Types
Japanese-Style Standard Room with Shared BathroomThis Japanese-style room features a refrigerator, safety deposit box, sink, high-tech toilet, hairdryer, yukata robes and comes with amenities including towels and toothbrushes.
No pets can be accommodated in this room.
Japanese-Style Standard Room - Pet FriendlyThis Japanese-style room features a refrigerator, safety deposit box, hairdryer, yukata robes and comes with amenities including towels and toothbrushes.
Standard Room with Shared Bathroom - Pet FriendlyThis Japanese-style room features a refrigerator, safety deposit box, sink, high-tech toilet, hairdryer, yukata robes and comes with amenities including towels and toothbrushes.
Please note, due to the design of the room the ceiling is lower than other rooms.
Standard Room - Pet FriendlyThis triple room features a refrigerator, safety deposit box, hairdryer, yukata robes and comes with amenities including towels and toothbrushes.
An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.
Japanese-Style Superior Room with Shared BathroomThis triple room features a refrigerator, electric kettle, safety deposit box, hairdryer, sink, high-tech toilet, yukata robes and comes with amenities including towels and toothbrushes.
No pets can be accommodated in this room.
Twin Room with Shared BathroomThis Japanese-style room features a refrigerator, safety deposit box, hairdryer, yukata robes and comes with amenities including towels and toothbrushes.
No pets can be accommodated in this room.
Japanese-Style Superior Room with Shared Bathroom - Pet FriendlyProviding free toiletries, this family room includes a shared bathroom with a bidet, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV with streaming services, tatami, a wardrobe, a safe deposit box as well as garden views. The unit offers 5 futons.
Junior Suite with Garden ViewThe private open-air bath is the standout feature of this suite. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a washing machine, tatami, soundproof walls as well as garden views. The unit offers 2 beds and 2 futons.
Guest Reviews
9.1
Excellent
Location
Maruyama Onsen Kojyokan is nestled in a remote yet convenient location, offering guests a tranquil escape from bustling city life. Situated about a 15-minute drive from Echigo Yuzawa Station, the hotel may not be close to typical urban conveniences, but it compensates with excellent transportation services. Guests enjoy the accommodating shuttle service that simplifies journeys to and from the train station and nearby points of interest, like the Shitada Maruyama Ski Resort. The shuttle to the ski resort is swift, taking less than five minutes, a convenient feature for winter sports enthusiasts.
While the hotel isn't surrounded by an abundance of restaurants and shops, its location in a picturesque valley renowned for ski tourism is highly appreciated. Visitors to Maruyama Onsen Kojyokan are encouraged to have a car for exploring the scenic surroundings and gaining easier access to nearby amenities. The hotel is committed to guest comfort, with sincere and hardworking staff ready to assist despite any language barriers.
The serene setting offers beautiful views of the valley, making it an ideal choice for those seeking a peaceful retreat. Though some might find the geographical location somewhat isolated, the excellent transport arrangements ensure guests remain connected to necessary facilities and attractions, providing a seamless travel experience.
Breakfast
At Maruyama Onsen Kojyokan, breakfast is a highlight among guests, with a consistently positive reception. This hotel offers a delicious buffet-style breakfast that combines traditional Japanese delicacies with a selection of Western options. The breakfast is well-priced and known for its great value. Guests appreciate the variety available, finding it simple yet satisfying with plenty of good choices each day.
The rice served with breakfast is particularly noteworthy, frequently surprising guests with its exceptional taste. The menus have a dynamic aspect, changing daily to keep things fresh and exciting for those staying multiple nights. Both breakfast and dinner are commended for their good quality, making them highly recommended additions to any stay at the hotel. Overall, Maruyama Onsen Kojyokan provides an amazing breakfast experience that is a definite draw for travelers seeking authentic and tasty culinary encounters in Japan.
Dinner
Maruyama Onsen Kojyokan offers a dining experience that has left many guests satisfied with its quality and variety. The hotel's dinners consistently receive praise for their excellent and delicious cuisine, with many guests describing the meals as fantastic and highly recommending adding dinner to their stay. The attention to detail is evident, as dinners are often served hot with an array of delectable side dishes, showcasing a varied menu that changes daily. Both dinner and breakfast are commended for their superb quality, allowing guests to enjoy their meals at a relaxing pace. Although a few reviews mention some disappointment, the overall consensus highlights a dining experience that largely meets and even exceeds expectations, with emphasis on the delicious kaseki dinner and the overall excellence of the meals provided.
Rooms
Maruyama Onsen Kojyokan offers an inviting and well-maintained accommodation experience. Guests frequently praise the rooms for being clean, spacious, and containing all necessary comforts. Traditional Japanese style is a prominent feature, with comfortable Japanese-style beds contributing to the restful atmosphere. The rooms are also notable for their cozy ambiance and well-considered decor, ensuring a warm stay. Multiple reviews highlight features such as large rooms equipped with separate living areas and the availability of different pillows for individual comfort. Furthermore, the accommodation boasts a convenient proximity to the Ishiuchi Maruyama Ski Resort, enhancing its appeal for guests looking to enjoy winter sports. Despite one mention of an aging room, the property as a whole is described as charming with modern amenities, showcasing a satisfying blend of tradition and contemporary convenience.
Beds
Guests at Maruyama Onsen Kojyokan generally find the bed arrangements to be quite comfortable. The hotel offers a blend of traditional Japanese and Western sleeping options, including futon and tatami-style settings, as well as large, comfortable beds. The availability of multiple pillow materials is appreciated, ensuring a good night's sleep for many travelers. Although some guests feel that the futons could benefit from additional softness, and there are occasional remarks about mattresses being too soft, the overall consensus is that the beds provide a relaxing and restful experience. The spacious rooms with Japanese-style beds also add to the comfort of the accommodations.
Cleanliness
Maruyama Onsen Kojyokan impresses with its remarkable cleanliness, consistently praised by guests for maintaining immaculate conditions throughout the facility. The rooms are highlighted as being clean and tidy, contributing to a comfortable stay. The hotel's accommodations are described as clean and beautiful, offering visitors a pleasing and refreshing environment. Guests appreciate the well-maintained decor and equipment, which adds to the overall appeal of the establishment, creating a sense of comfort and relaxation. The air quality within the hotel is noteworthy, providing a fresh atmosphere that even allergy-sensitive visitors find accommodating.
The hotel's hot springs are particularly commendable, with the baths and changing areas frequently noted for their cleanliness. This contributes to the excellent overall experience offered by the hotel, reinforced by the quality of service and attention to dietary preferences, making it inclusive for guests with specific needs, such as vegetarians. In summary, Maruyama Onsen Kojyokan is a reliable choice for those seeking a serene and spotless environment, supported by superior facilities and staff.
Staff
At Maruyama Onsen Kojyokan, the staff consistently impresses guests with their exceptional service and warm hospitality. Visitors frequently commend the team for being incredibly friendly, helpful, and accommodating throughout their stay. The staff are known for their attentiveness and willingness to go the extra mile, ensuring that all requests and issues are promptly addressed. They communicate effectively with guests, often in multiple languages, including English and Chinese, making the experience seamless for international visitors. Guests appreciate the convenient transportation services provided by the staff, enhancing their overall stay. With such a dedicated and congenial team, it's clear that the emphasis on excellent customer service is a significant highlight at this resort.
Dog Friendly
Maruyama Onsen Kojyokan offers an inviting and comfortable environment for travelers accompanied by their dogs. Guests appreciate the pet-friendly accommodation that allows large breed dogs to stay willingly alongside their families. The facilities are well-suited for ensuring that canine companions are included in the overall experience, with dogs being welcome to join guests during breakfast and dinner. This makes it an excellent choice for those seeking dog-friendly amenities and great customer service in a setting where pets are not only allowed but happily accommodated. However, for visitors less enthusiastic about the presence of dogs, the hotel's pet-inclusive environment may not be ideal. Nonetheless, it stands out as a welcoming haven for travelers with pets, highlighting its commitment to being a pet-friendly inn.
No, Maruyama Onsen Kojyokan doesn't have any pool.
No, a spa isn't available at Maruyama Onsen Kojyokan.
Yes, Maruyama Onsen Kojyokan welcomes dogs.
Yes, parking facilities are available at Maruyama Onsen Kojyokan.