5-Star HotelSummary of reviews related to the '5 Star' categoryCozy Blu Suvarnabhumi offers some commendable features which stand out in guest reviews. One of the highlights is the free shuttle service to the airport, although some guests found it didn't align with their flight schedules. The hotel's location is advertised as being conveniently 5 kilometers from the airport, which is a plus for travelers looking for proximity. Guests praised its magnificent frame and exceptional service.
However, when it comes to the star rating, there were consistent mentions that the hotel does not live up to its claimed 5-star status. Multiple reviews categorized it as a maximum 3-star experience rather than comparing it unfavorably to 5-star norms. Additionally, the gym facilities were noted to have broken equipment, which detracts from the overall quality expected from a higher-rated establishment.
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