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Summary of reviewsSpringHill Suites by Marriott Milwaukee Downtown enjoys widespread positive feedback from guests, highlighting several key aspects of the hotel experience.
The hotel’s location is a standout feature, frequently praised for its central placement in the heart of downtown Milwaukee. It serves as an ideal base for exploring the city's attractions, including the Fiserv Forum, Summerfest grounds and various shops, restaurants and bars. The close proximity to venues like the Deer District and the Convention Center is beneficial for those attending events or games. Motorcycle riders appreciate the convenient parking solutions as well. This prime location is further complemented by the hotel’s cleanliness, spacious rooms and the friendly and helpful staff.
Guests generally regard the breakfast experience as satisfactory, appreciating the variety and freshness of the offerings, which include hot items like waffles, bacon and eggs. The breakfast staff receives commendations for their professional and friendly demeanor, although there are occasional mentions of item availability and the use of disposable cutlery and plates that could be improved.
Rooms at the hotel are mostly well-received, described as clean, spacious and well-maintained with modern furnishings. Comfortable beds, especially queen-sized ones, enhance the guest experience, along with amenities such as mini fridges and microwaves. Most guests find the rooms to be nicely furnished and secure, despite a few minor concerns about lighting and layout.
Cleanliness is another aspect where the hotel excels with many guests appreciating the well-maintained and tidy accommodations. While a few isolated incidents of minor cleanliness issues and odors were noted, the overall sentiment remains positive.
The hotel staff stands out significantly in guest reviews for their friendly, professional service. The front desk, valet and kitchen staff are particularly highlighted for their accommodating nature and helpfulness, contributing to a welcoming atmosphere. Specific mentions of certain staff members' exemplary service further bolster the hotel’s reputation.
Parking, however, receives mixed reviews. The lack of self-park options and the high cost of valet parking are common points of contention among guests, despite the service itself being generally well-executed.
Overall, the beds are described as exceptionally comfortable, supporting the hotel’s reputation for providing a restful night’s sleep. This aspect, along with the friendly staff, cleanliness and prime location, make SpringHill Suites by Marriott Milwaukee Downtown a highly recommended choice for visitors to the city. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Renovations focused on energy and water efficiency, including new windows, added insulation, HVAC upgrades, and low-flow fixtures. The hotel tracks its energy use and has an environment-friendly policy with recycling programs.
Business Hotel
The SpringHill Suites Milwaukee Downtown is connected to the Baird Center by skywalk. It provides essential amenities for business travelers.
Hotel with Parking
This hotel offers on-site parking. It combines comfort and convenience, providing easy access to downtown Milwaukee's key attractions while ensuring parking is available.
Accessible Hotel
SpringHill Suites generally offer accessible rooms and features, including accessible entrances, elevators, and restrooms, in accordance with Marriott's standards for accessibility.
Hotel with Gym
SpringHill Suites by Marriott Milwaukee Downtown has a fitness center. The fitness center offers a space for workouts.
3-Star Hotel
This hotel offers comfortable suites with separate living areas, providing ample space for relaxation. Its complimentary breakfast and convenient downtown location make it a great choice for value-conscious travelers.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel near Nightlife Spots
Room Types
King SuiteThis spacious suite offers a flat-screen TV and a sofa bed.
Executive King SuiteFeaturing a sofa bed, this room offers natural light through large windows and high ceilings.
Queen SuiteThis suite offers a flat-screen TV and sofa bed.
Executive Queen SuiteFeaturing a sofa bed, this room offers natural light through large windows and high ceilings.
King Suite with Sofa Bed - Hearing AccessibleThe unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
SpringHill Suites by Marriott Milwaukee Downtown is frequently praised for its outstanding location. Guests consistently highlight the hotel's ideal placement in the heart of downtown Milwaukee, making it a perfect base for exploring the city on foot. It’s conveniently close to many key attractions, including the Fiserv Forum, the Summerfest grounds and a variety of shops, restaurants and bars. Additionally, the hotel's proximity to notable venues like the Deer District and the Convention Center adds to its appeal for visitors attending events or games.
The convenience of being within a 10-minute walk to major spots such as the Milwaukee Public Market and American Family Park is appreciated, even when the distance from some places affords a quieter stay. The favorable placement also benefits motorcycle riders with suitable parking solutions.
Guests also commend the hotel's overall cleanliness, spacious rooms and friendly staff, which complement the excellent location. The large and comfortable rooms, along with the helpful staff, contribute to a pleasant stay. The combination of these factors, including the tidy, well-kept facilities and a welcoming environment, makes SpringHill Suites by Marriott Milwaukee Downtown a highly recommended choice for anyone visiting the city.
Breakfast
Upon reviewing the guest feedback on the breakfast at SpringHill Suites by Marriott Milwaukee Downtown, it is evident that the breakfast experience is generally well-received with some areas for improvement. Many guests praised the breakfast for its convenience and variety, noting that it offered many great choices, sufficient freshness and was well-maintained. The complimentary breakfast was frequently described as good, excellent and even fantastic with mentions of hot and plentiful options including waffles, bacon, eggs and Greek yogurt. The friendly and professional demeanor of the breakfast staff also stood out positively.
However, some guests noted inconsistencies. While many found the offerings to meet or exceed expectations, others mentioned that the breakfast was just sufficient or decent. Multiple reviews pointed out occasional issues with the availability of items, cleanliness and the use of paper plates and plastic cutlery. A few guests felt the breakfast could be improved without much additional cost, citing limited options and early depletion of food.
Overall, while the breakfast at SpringHill Suites by Marriott Milwaukee Downtown appears to satisfy most guests with its variety, freshness and friendly service, there are suggestions for finer attention to detail and ensuring consistent availability of all items.
Rooms
SpringHill Suites by Marriott Milwaukee Downtown mostly receives positive reviews regarding its rooms. Guests frequently mention that the rooms are clean, spacious and well-maintained. Many appreciate the modern furnishings and updated interiors, which contribute to a comfortable stay. The beds, especially the queen beds, receive high praise for their comfort. The room sizes are generally considered good with some guests commenting on unexpectedly large spaces, vaulted ceilings and convenient amenities such as mini fridges and microwaves.
Reviewers also often highlight the cleanliness and security of the rooms. The bathrooms are generally positively reviewed, though a few mention issues with water pressure and door functionality. Despite some occasional comments about insufficient lighting and awkward layouts, the overall sentiment is that rooms are well-renovated, nicely furnished and comfortable.
Additional amenities, such as a seating area and complimentary breakfast, enhance the guest experience. The hotel staff, including the contracted valet service, is noted for being friendly and professional. While a few guests comment on the higher prices and damage charges, the general consensus is that SpringHill Suites offers a pleasant stay with spacious, well-appointed rooms in an excellent location.
Beds
Visitors to SpringHill Suites by Marriott Milwaukee Downtown frequently praise the hotel's beds for their exceptional comfort. Many guests highlight the comfortable and sometimes even amazing quality of the beds, making them an inviting option for anyone seeking a good night's sleep. Words like comfortable, awesome and very comfortable are commonly mentioned with a few guests noting a particular fondness for the comfy mattresses. Some even found the sofa to be notably comfortable, adding to the overall comfort of the rooms. Although one negative comment indicated a bed was not comfortable, the vast majority of reviews indicate that guests sleep soundly on the well-appointed beds at this establishment.
Cleanliness
SpringHill Suites by Marriott Milwaukee Downtown generally receives positive feedback regarding its cleanliness. Many guests frequently describe the hotel and rooms as very clean, well-maintained, tidy and secure. This sense of cleanliness extends to the facilities with some highlighting the modern and spacious rooms. Guests often feel comfortable and safe during their stay, appreciating the quiet and pleasant atmosphere.
However, a few reviews indicate occasional lapses in cleanliness, such as visible stains on couches, dirty spots in the bathroom grout and musty odors in some rooms. Despite these isolated issues, the consensus is largely favorable with guests consistently praising the clean and comfortable accommodations, complemented by a friendly and helpful staff.
Staff
The SpringHill Suites by Marriott Milwaukee Downtown has garnered impressive feedback regarding its staff. Visitors frequently praise the friendliness and professionalism of the staff, highlighting their welcoming and accommodating nature. The personnel, from the front desk to the valet and kitchen staff, are noted for their helpfulness and positive attitude, making guests feel at ease during their stay. Particularly, the staff's knowledge and assistance in navigating the city have left a lasting impression.
Several guests liken the staff to ambassadors for Milwaukee, reflecting well on both the hotel and the city. Specific individuals, such as Leslie who manages the breakfast area, are mentioned for their sweet and attentive service. The night manager and maintenance crew also receive commendations for their politeness and efficiency.
Regardless of their role, the staff members are repeatedly described as kind, quick and proactive, ensuring that guests' needs are promptly met. Their collective efforts contribute significantly to the positive atmosphere and overall guest experience, accentuating the hotel's clean, comfortable rooms and convenient location. Despite a few isolated comments on areas for improvement, the overwhelming sentiment is that the staff truly elevates the property.
Parking
Guests of SpringHill Suites by Marriott Milwaukee Downtown have shared a range of experiences regarding the hotel’s parking situation. Many noted the absence of a self-park option with valet being the only choice available and often described as expensive with fees as high as $45 per night. The cost of parking seemed to be a particular point of contention with multiple mentions of it being surprisingly high or unreasonable compared to the room rate.
Despite the cost, some found the valet service to be convenient and well-executed, although there were occasional mentions of long wait times, particularly during drop-off. For visitors unfamiliar with navigating city roads, the hotel is well-positioned to help manage this aspect, making the area easily walkable once parked. However, the lack of free parking and the added cost for overnight parking were highlighted as drawbacks.
Overall, while the parking service is functional and sometimes praised for its convenience, the high expense and exclusivity of valet parking are common concerns among guests.
No, SpringHill Suites by Marriott Milwaukee Downtown doesn't have any pool.
No, a spa isn't available at SpringHill Suites by Marriott Milwaukee Downtown.
No, SpringHill Suites by Marriott Milwaukee Downtown doesn't allow dogs.
Yes, parking facilities are available at SpringHill Suites by Marriott Milwaukee Downtown.
Yes, SpringHill Suites by Marriott Milwaukee Downtown has a gym.