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Summary of reviewsThe Best Hotel in Milan has consistently received praise for its strategic and convenient location. Close to Milan Centrale train station and key landmarks such as the Duomo di Milano, its central positioning offers easy access to public transportation, shops and restaurants while maintaining a quiet and safe environment.
Guests appreciate the inclusive breakfast, often described as great, delicious and rich, featuring fresh croissants, pastries, fruits and more. Enjoying breakfast in the garden is a notable highlight, adding serenity to the morning meal. While some guests feel the breakfast options could use more variety, the overall experience is positive.
Dinner, although not regularly provided within the hotel, is highlighted by the availability of freshly made pizza in the garden, adding a unique and restful dining option. The staff's helpful suggestions for nearby dining venues also contribute positively to the overall dining experience.
The rooms at The Best Hotel receive mixed reviews. Many guests appreciate the cleanliness and daily upkeep, although room sizes are often described as small and suited more for short stays. Despite some rooms being outdated, the location’s centrality and reasonable pricing make it a practical choice for travelers.
Cleanliness is a standout feature with guests frequently commending the spotless and well-maintained condition of the hotel. The housekeeping staff's dedication ensures rooms remain fresh and organized throughout the stay.
The staff's friendliness and helpfulness significantly enhance the guest experience. Multilingual abilities and exceptional customer service create a warm and welcoming environment. Individual staff members often receive special mentions for their outstanding support.
WiFi at the hotel receives mostly positive feedback for being fast and reliable, though some guests experience fluctuations in connectivity, particularly on higher floors.
For families, the hotel offers a mixed experience. While some family rooms are spacious and comfortable, the bathrooms can feel cramped. The beautiful garden and the welcoming staff create a family-friendly atmosphere, although some may find the amenities and overall environment more suited for shorter stays or less demanding needs.
Regarding nightlife, the hotel's quiet neighborhood may appeal to guests preferring tranquility. Some noise from nearby bars and thin walls can be a disturbance, but the proximity to vibrant areas via metro offers options for evening activities.
Beds at the hotel receive mixed reviews with some guests finding them comfortable and clean, while others note issues with hardness and outdated mattresses.
In summary, The Best Hotel offers a convenient, clean and welcoming stay with a few areas for improvement, particularly in room size, breakfast variety and bed comfort. Its location, cleanliness and exceptional staff make it a compelling choice for travelers seeking practicality and accessibility in Milan. Show more
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Categories
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Cheap Hotel
Room Types
Single RoomAir-conditioned room with a satellite TV, wood furniture and private bathroom with shower.
Double RoomAir-conditioned room with a large double bed, satellite TV, and private bathroom with shower.
Twin RoomAir-conditioned room with 2 joined single beds, a satellite TV, and private bathroom with shower.
Triple RoomAir-conditioned room with a satellite TV, wood furniture and private bathroom with shower.
Two beds can be joined on request.
Quadruple RoomAir-conditioned room with a satellite TV, wood furniture and private bathroom with shower.
Beds can be joined on request.
About The Best Hotel
License: 015146-ALB-00262, IT015146A1JQSB9OMQ
Guest Reviews
7.5
Good
Location
The Best Hotel's location in Milan receives consistent praise from guests for its convenience and accessibility. Situated just minutes away from Milan Centrale train station and multiple metro lines, it offers easy access to public transportation and makes it an excellent base for exploring the city. The hotel's proximity to key landmarks, such as the Duomo di Milano and Corso Buenos Aires, along with a variety of shops and restaurants, adds to its appeal. Guests commend its strategic placement in a quiet yet central area, ideal for both short stops and longer stays. The surrounding neighborhood is noted for being safe and quiet, despite its centrality. Overall, the location is frequently highlighted as one of the hotel's strongest features, making it an optimal choice for travelers seeking convenience and ease of access to Milan's main attractions and transportation hubs.
Breakfast
The guests' feedback on breakfast at The Best Hotel is largely positive with many appreciating the inclusion of breakfast in their stay. Highlighting phrases like "great breakfast," "very good breakfast," and "delicious breakfast," guests often enjoyed a rich start to their day. The continental offerings included fresh croissants, yogurts, coffee and a selection of fresh pastries, fruits and breads, which were appreciated for their freshness and taste.
Several reviews also mentioned the pleasant experience of enjoying breakfast in the garden, adding a serene element to the morning meal. Some guests noted varieties beyond the typical Italian breakfast, including cold cuts and a range of drinks. The friendly and attentive staff also contributed to a pleasant breakfast experience.
However, some guests found the breakfast options too simple or lacking variety. Common critiques involved a limited selection of breakfast items and a need for more savory options, including vegetables and hot dishes. Some highlighted the inconvenience of breakfast running out of items temporarily, although they were usually replenished quickly. Additionally, there were mentions of the breakfast room being small and sometimes located in the basement, which could affect the overall experience.
In summary, while most guests found the breakfast at The Best Hotel enjoyable and satisfactory, there were consistent suggestions for expanding the variety to enhance the overall experience.
Dinner
The dinner experience at 'The Best Hotel' offers a unique blend of convenience, quality and ambiance. Although there aren't regular restaurants within the hotel itself, the helpful staff are always ready to offer suggestions for dining out and even help locate spots for specific needs, like watching a major football match. One standout feature is the possibility of enjoying freshly made pizza in the hotel's charming courtyard garden, complete with tables and umbrellas. This relaxing outdoor dining option provides a pleasant and unexpected retreat in the heart of Milan. While room service is available, delivering tasty pizza directly to guests seems to be a highlight, particularly appreciated after long travels. Additionally, the excellent delicatessen nearby allows guests to purchase a variety of gourmet cheeses and sausages, perfect for gifts or personal indulgence. The hotel's close proximity to numerous very good restaurants and bars further enriches the overall dining experience, ensuring that guests have ample options. Though dinner isn't formally provided, lunch in the garden and other meal facilitation options make for a memorable and satisfying stay.
Rooms
Travelers who have stayed at The Best Hotel had mixed experiences with their rooms. The most frequently mentioned aspect was the room size, often described as very small or cramped, particularly inadequate for families or groups. Despite this, many guests appreciated the cleanliness of the rooms, noting they were cleaned daily and well-organized. Several reviews mentioned the rooms being more suitable for short stays or overnight use due to their compact nature.
While some rooms were described as outdated and in need of refurbishment, others were considered cozy and functional, fitting essential needs. The furniture in the rooms often included basics like beds, wardrobes and desks, though some guests pointed out the decor was old or sad. Modern amenities like air conditioning and Wi-Fi were available, but there were issues such as inadequate lighting, tiny bathrooms and limited plug points.
Noise was a concern for several guests due to poor soundproofing and thin walls, making it easy to hear outside noises and neighboring rooms. Conversely, some reviews mentioned the rooms being quiet and comfortable when located away from the main corridors. The bathrooms often faced criticism for their small size and lack of maintenance, though some guests found them to be modern and clean.
The hotel's location received positive remarks for its convenience, being close to the central train station and metro stations. This made it a good choice for city trips despite the room limitations. For those seeking a basic, no-frills accommodation at a reasonable price, The Best Hotel generally met expectations despite the variability in room conditions.
Beds
Staying at 'The Best Hotel' brings an interesting mix of experiences when it comes to the bedding situation. Guests have highlighted that many of the beds are comfortable, providing a good night's sleep with thick mattresses and quality pillows. Cleanliness also gets a thumbs up with commendations for clean beds and bedding.
However, not all feedback is glowing. Several guests found the beds to be uncomfortably hard or worn with issues such as broken springs, narrow widths and old mattresses. Some beds did not measure up in terms of size, often described as small or even warped.
Despite the comfort inconsistencies, the overall good quality of bedding, such as neat sheets, soft pillows and comfortable blankets, managed to tip the scales slightly in favor of a positive resting experience. The rooms themselves are noted to be simple but clean, contributing to a somewhat cozy environment despite the occasional noise and thin walls.
While the accommodations are modest and somewhat dated, 'The Best Hotel' seems to maintain a level of comfort that many travelers find adequate for rest, even if it might not offer the luxurious sleeping experience that some guests expect.
Cleanliness
Nestled in a cozy neighborhood, The Best Hotel has garnered commendable praise for its cleanliness from guests who have stayed there. Consistency in maintaining clean rooms is a recurring theme with guests frequently highlighting rooms that are not only clean but also fresh and organized. The rooms receive daily cleaning, ensuring that the standards of cleanliness are upheld consistently throughout the stay. Housekeeping staff, often described as extremely kind, play a significant role in maintaining the pristine condition of both the rooms and the hotel in general.
While the hotel features modest and somewhat outdated furnishings, this does not detract from the overall cleanliness, which many guests have described as impeccable and spotlessly clean. Visitors appreciate that even simple and basic rooms are kept tidy and well-organized, showing that attention to cleanliness is a priority.
Despite a few remarks about areas needing improvement, such as mold in shower areas and occasional musty odors, the general feedback leans heavily towards positive experiences. Daily cleaning, clean linens and well-maintained spaces contribute to a professional standard of cleanliness, contributing to a pleasant and comfortable stay for most guests.
In summary, The Best Hotel stands out as a clean and tidy accommodation option, providing guests with a comfortable and hygienic environment that significantly enhances their overall experience.
Staff
The staff at 'The Best Hotel' has been consistently praised for their outstanding friendliness and helpfulness. Guests have highlighted the reception team's professionalism and politeness, noting their consistent readiness to assist at all hours. Many reviews mentioned how the concierge and front desk employees provided excellent service, efficiently catering to requests and offering useful tips. This high level of attentiveness and warmth from all members of the staff, including cleaning and support personnel, enhanced the overall guest experience significantly.
Their multilingual abilities were an added benefit, making communication smooth and effective for guests from various backgrounds. The exceptional courtesy and affable nature of the staff were also frequently acknowledged, creating a warm and welcoming atmosphere throughout the stay. Whether it was dealing with quick check-ins, swiftly addressing concerns or simply greeting with a smile, the hotel staff's positive attitude was a standout feature.
Special mentions were often made for individual staff members who went above and beyond, making guests feel well-cared-for and valued. This genuine hospitality contributed greatly to the positive impressions and satisfaction of the guests, reinforcing the reputation of 'The Best Hotel' as a place with remarkable customer service.
Wi-Fi
The wifi at The Best Hotel has garnered mixed feedback from guests with a notable number of positive remarks. Many guests praised the hotel for having good, fast and smooth wifi, highlighting the excellent wifi signal and high-speed internet access available, particularly during check-in around the clock. Words like 'good wifi', 'wifi fast' and 'wifi worked well' were commonly mentioned.
However, not all reviews were favorable. Some guests experienced periodic issues with the connectivity, reporting that the wifi was not always strong or reliable, especially on higher floors like the third floor. There were mentions of the internet periodically disconnecting, slow speeds in the evening and even instances where the wifi didn't work at all.
While several guests found the wifi to be decent, others pointed out that the quality and speed of the internet could be better, noting problems such as weak signals or very slow internet. Overall, while The Best Hotel's wifi has been positively received by many, there is room for improvement to ensure a consistently strong and fast internet experience for all guests.
Family
The Best Hotel presents a mixed bag when it comes to being a family-friendly destination. While some guests found the family rooms to be spacious and comfortable, noting that they could easily accommodate a family of four, others mentioned that the bathrooms felt outdated and a bit cramped. The hotel’s proximity to Milan Centrale, train stations and the metro makes it conveniently located with easy access to various services, which is always a plus for traveling families.
One of the highlights that emerged from the reviews is the beautiful garden. This was frequently noted as a lovely feature, providing a charming and safe outdoor space suitable for both relaxation and family activities. Some guests appreciated the garden view from their rooms, adding a pleasant touch to their stay.
The staff at The Best Hotel received high praise for their attentiveness and warm reception, creating a welcoming and family-friendly atmosphere. Specific mentions were made of the staff being helpful and sympathetic, which is invaluable when traveling with young ones. The inclusion of cribs in rooms was noted as a thoughtful touch for families traveling with infants.
However, it's worth noting that while many found the environment suitable and safe for families, a few reviews indicated that the hotel might not always be ideal for families, particularly those looking for modern amenities or families seeking a quieter atmosphere. The mixed feedback suggests that the hotel can be a great option for family stays, provided that potential guests weigh the pros and cons before making their decision.
Nightlife
The Best Hotel offers mixed experiences when it comes to nightlife in its vicinity. Guests have praised its connectivity with easy access to the metro for those looking to explore the city's nightlife. The presence of nearby restaurants and bars adds a touch of vibrancy, making it convenient for evening outings.
However, the neighborhood itself leans towards being quiet rather than a hotspot for nightlife, which might appeal to those who prefer tranquility. Some guests have found the area very quiet at night, offering a peaceful retreat.
On the downside, noise has been a significant issue for many. Reports include music and street noise disrupting sleep, thin walls amplifying neighbors' sounds and even unsettling incidents involving police activity and disruptive youths. For female guests, the predominantly male presence in the area at night has been mentioned as uncomfortable.
Overall, while The Best Hotel's location offers access to nightlife via metro and nearby dining options, the immediate area's quiet nature and recurring noise disturbances present a mixed bag for potential visitors.
Business
The Best Hotel stands out as a practical option for business travelers, offering great value for money. Its prime location, just 5 minutes from the metro, ensures easy access to public transportation, making it highly convenient for business trips. Despite being a modest establishment, the hotel maintains excellent standards of cleanliness and offers essential business services, including a desk in the room for work purposes.
The rooms are praised for their adequate size and separation between the sleeping area and a dedicated office space, making them suitable for both short and longer stays. Staff members are frequently commended for their professionalism and helpfulness with a 24-hour front desk providing around-the-clock assistance.
However, there were some concerns about the quality of the WiFi, which may not always be reliable for working or taking calls. While the majority of interactions with the staff are positive, there was an incident where the night porter showed little interest in resolving an issue with arranging airport transfers, leading to an inconvenience.
Overall, The Best Hotel is noted for being an efficient choice with its strategic location, clean environment and supportive staff—all contributing to a seamless business travel experience.
No, The Best Hotel doesn't have any pool.
No, a spa isn't available at The Best Hotel.
No, The Best Hotel doesn't allow dogs.
No, parking facilities aren't available at The Best Hotel.