Leonardo Hotel Milan City Center
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Summary of reviewsThe Leonardo Hotel Milan City Center enjoys significant praise for its strategic location in Milan’s vibrant Chinatown area. Its proximity to key tourist spots such as the Duomo, Sempione Park and the Brera district, along with excellent public transportation links, adds to its appeal. The lively neighborhood, filled with diverse dining options, provides a unique cultural experience for visitors.
Regarding accommodation, rooms at the hotel are often highlighted for their spaciousness, cleanliness and comfort. Many guests appreciate the well-equipped rooms with large windows, comfortable beds and modern amenities. Suites, in particular, receive commendation for being spacious and suitable for families. Despite some mentions of outdated furniture and occasional cleanliness issues, most guests find the rooms pleasant and functional.
The staff at the hotel are consistently praised for their friendliness, helpfulness and professionalism, contributing to a welcoming atmosphere that enhances the overall guest experience. This positive engagement from the staff adds a significant value to one's stay.
Breakfast at the hotel receives mixed reviews. Many guests enjoy the variety and quality of the offerings, particularly the selection catering to both sweet and savory tastes. However, there are criticisms regarding the consistency and restocking, along with the need for more variety over multiple days.
Dining within the hotel evokes mixed feelings. While some guests find the food delicious and affordable, particularly the pizza and pasta, others report mediocrity and occasional poor service. The hotel's location, however, offsets this with easy access to numerous high-quality restaurants in Chinatown.
Cleanliness generally garners positive feedback with many guests noting the well-maintained condition of both rooms and public areas. Nonetheless, some reviews mention lapses in housekeeping standards such as moldy bathrooms and dusty carpets.
For families, the hotel is seen as accommodating with suitable rooms and a welcoming environment, making it a favorable choice for family trips. On the other hand, Wi-Fi service at the hotel receives considerable criticism with many reports of weak and inconsistent signals, especially in rooms.
Parking is another mixed aspect; while the hotel offers convenient and secure underground parking, the additional cost and narrow parking spaces are points of contention. However, the security and cleanliness of the parking facilities are appreciated.
The beds at Leonardo Hotel Milan City Center are predominantly praised for their comfort and size, contributing significantly to guests' positive sleep experiences. Despite a few isolated concerns regarding firmness, the general consensus highlights the beds as a major comfort feature.
While many appreciate the hotel’s offerings, frequent remarks about outdated facilities and areas requiring renovation indicate that the hotel does not fully meet the expectations of a typical four-star establishment. Despite these concerns, the overall guest experience remains largely positive, thanks to the strategic location, friendly staff and comfortable accommodations.
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Regarding accommodation, rooms at the hotel are often highlighted for their spaciousness, cleanliness and comfort. Many guests appreciate the well-equipped rooms with large windows, comfortable beds and modern amenities. Suites, in particular, receive commendation for being spacious and suitable for families. Despite some mentions of outdated furniture and occasional cleanliness issues, most guests find the rooms pleasant and functional.
The staff at the hotel are consistently praised for their friendliness, helpfulness and professionalism, contributing to a welcoming atmosphere that enhances the overall guest experience. This positive engagement from the staff adds a significant value to one's stay.
Breakfast at the hotel receives mixed reviews. Many guests enjoy the variety and quality of the offerings, particularly the selection catering to both sweet and savory tastes. However, there are criticisms regarding the consistency and restocking, along with the need for more variety over multiple days.
Dining within the hotel evokes mixed feelings. While some guests find the food delicious and affordable, particularly the pizza and pasta, others report mediocrity and occasional poor service. The hotel's location, however, offsets this with easy access to numerous high-quality restaurants in Chinatown.
Cleanliness generally garners positive feedback with many guests noting the well-maintained condition of both rooms and public areas. Nonetheless, some reviews mention lapses in housekeeping standards such as moldy bathrooms and dusty carpets.
For families, the hotel is seen as accommodating with suitable rooms and a welcoming environment, making it a favorable choice for family trips. On the other hand, Wi-Fi service at the hotel receives considerable criticism with many reports of weak and inconsistent signals, especially in rooms.
Parking is another mixed aspect; while the hotel offers convenient and secure underground parking, the additional cost and narrow parking spaces are points of contention. However, the security and cleanliness of the parking facilities are appreciated.
The beds at Leonardo Hotel Milan City Center are predominantly praised for their comfort and size, contributing significantly to guests' positive sleep experiences. Despite a few isolated concerns regarding firmness, the general consensus highlights the beds as a major comfort feature.
While many appreciate the hotel’s offerings, frequent remarks about outdated facilities and areas requiring renovation indicate that the hotel does not fully meet the expectations of a typical four-star establishment. Despite these concerns, the overall guest experience remains largely positive, thanks to the strategic location, friendly staff and comfortable accommodations.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
About Leonardo Hotel Milan City Center
License: 015146ALB00057, IT015146A13I84Y6SI
Guest Reviews
Location
Public transportation options abound, making it easy for guests to reach other parts of Milan. The hotel is close to several tram and metro stations, providing convenient access to the city center and other major sights. Additionally, it is noted for being within walking distance from key locations like the Brera district and the Monumental Cemetery.
The hotel's location also offers a peaceful and safe environment despite being in a bustling area. Additionally, the friendly and helpful staff, along with clean and spacious rooms, further enhance the overall guest experience. For visitors keen on exploring Chinatown and seeking easy access to Milan's central attractions, the Leonardo Hotel Milan City Center is considered an excellent choice.
Breakfast
However, some guests had less favorable comments, noting that the breakfast did not always meet the expectations for a 4-star establishment. A few reviews mentioned slow restocking, limited options, particularly fruit and some dissatisfaction with the quality of baked goods and coffee from the automatic machine. Some guests also pointed out that the breakfast offerings became repetitive over multiple days and could benefit from more variety.
Overall, while there is room for improvement, particularly in maintaining service quality and expanding the breakfast variety, many guests found the breakfast at Leonardo Hotel Milan City Center satisfactory and sometimes delightful.
Dinner
However, the dining experiences aren't universally acclaimed. Several guests found the food to be mediocre and some were disappointed by the overall quality. Individual experiences with poor service and unpleasant behavior from staff were also noted. The breakfast offered at the hotel was deemed below expectations by some.
Despite these shortcomings, the restaurant itself is noted to have a pleasant atmosphere and there are positive mentions of it being a convenient option, especially for dinner. Additionally, the hotel's location in Chinatown provides easy access to numerous nearby eateries, offering a diverse selection of delicious Chinese cuisine.
In summary, while the hotel restaurant garners praise for certain dishes and affordability, the overall dining experience varies, leaving some guests to seek out the fantastic array of nearby restaurants for their meals.
Rooms
Suites and larger rooms are particularly lauded for their space and ability to comfortably accommodate multiple people. The cleanliness of the rooms, including bathrooms, is often mentioned positively with some guests noting that the rooms were cleaned daily during their stay. Some features, such as large flat-screen TVs, comfortable furniture and working air conditioning, contributed to an overall satisfying experience.
However, there are also recurring mentions of the need for room renovations. Some rooms appear outdated with worn-out furniture and older bathroom facilities that guests felt could use updating. Issues such as mold in the bathroom, stains on the carpet and walls and inconsistent cleanliness were noted by a few reviewers. There were also occasional complaints about small room sizes, especially in standard rooms and discomfort due to room temperature fluctuations.
Despite these issues, the majority of guests seemed to have an enjoyable stay, appreciating the quietness and functionality of the rooms with several reviews concluding that the rooms provided good value for money.
Beds
However, there were occasional reports of discomfort related to specifics like hardness of the mattresses or beds equipped with wheels, which some found annoying. Despite a few isolated concerns about bed firmness or setup, the overwhelming consensus is that the beds contribute significantly to a good night's sleep. The bedding itself also received positive notes, emphasizing coziness and comfort with descriptors like 'heavenly'.
In summary, while there are a few mixed experiences regarding the specific details of bed configurations and firmness preferences, the overall feedback on the beds at Leonardo Hotel Milan City Center remains predominantly positive with a strong emphasis on comfort and spaciousness.
Cleanliness
However, some reviewers also noted issues with cleanliness and maintenance. There are mentions of moldy bathrooms, dusty carpets and worn-out facilities. Specific incidents, such as a dirty bath, unclean bidet and instances of mold, suggest that the overall consistency of the hotel’s cleaning service might vary.
Despite some negative comments about the need for renovation and attention to specific hygiene details, the majority of guests seem satisfied with the cleanliness of rooms and common areas. Nonetheless, occasional lapses in housekeeping standards were noted, such as dirty towels and forgotten items from previous guests. Overall, Leonardo Hotel Milan City Center maintains a generally clean and comfortable atmosphere, making it a solid choice for travelers who prioritize hygiene.
Staff
Wi-Fi
However, a significant number of reviews highlighted issues, particularly with Wi-Fi in the rooms. Common complaints included weak signals, slow speed and patchy or erratic connections. Some guests mentioned that the Wi-Fi did not work at all in their rooms and there were frequent reports of poor internet speed and low signal strength. There were also remarks about missing Wi-Fi passwords and general connection instability, which led some guests to rely on their mobile data.
Overall, while there are positive mentions of good Wi-Fi in some areas, many guests felt that the internet service could be significantly improved to meet expectations, especially for a 4-star hotel.
Parking
Despite the convenience, it's important to note that parking comes at a cost, typically around 17 euros per day, which some guests feel is too expensive. Nevertheless, many guests appreciate the availability of low-cost parking slots compared to street parking and the added security of having their vehicles in an underground garage rather than on the street.
The hotel provides a large parking lot located right next to it, adding to the convenience for drivers. However, some guests have pointed out that the parking spaces can be quite narrow, which might be an issue for larger vehicles.
In summary, while the additional cost for parking might be a downside for some, the cleanliness, security and direct accessibility of the private underground parking make it a valuable asset for those staying at the Leonardo Hotel Milan City Center.
Family
Nightlife
4 Star
Business
Romantic
No, Leonardo Hotel Milan City Center doesn't have any pool.
No, a spa isn't available at Leonardo Hotel Milan City Center.
Yes, Leonardo Hotel Milan City Center welcomes dogs.
Yes, parking facilities are available at Leonardo Hotel Milan City Center.
Yes, Leonardo Hotel Milan City Center has a gym.
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