Hotel Trentina
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Summary of reviewsHotel Trentina receives high praise for its prime location, ideally situated near the city center and key transportation hubs, making it convenient for exploring Milan's attractions. The quiet yet central area offers easy access to restaurants, shops and public transport while providing a peaceful escape from the city's hustle and bustle. This makes it an attractive option for families and budget-conscious travelers.
The breakfast offerings at Hotel Trentina are a mixed bag. Many guests appreciate the satisfying selection of items like warm croissants, cereals and hot drinks, which add to the hotel's value for money. However, some guests find the breakfast slightly lacking in variety and quality with occasional complaints about service and availability.
Room quality also shows a range of experiences. While several guests enjoy clean, spacious rooms with lovely views and regular cleaning services, others point out that the hotel is somewhat dated and in need of renovation. Issues such as poor soundproofing, old fixtures and inconsistent cleanliness are common complaints.
Cleanliness remains a critical area with contrasting reviews. While some guests commend the clean towels and bed linens, others report issues like dirty sheets, dusty corners and moldy bathrooms. The aging structure of the hotel, along with inconsistent housekeeping, suggests a need for significant improvements.
Staff experiences at Hotel Trentina range from very positive to disappointing. Friendly and helpful staff members create a welcoming atmosphere for many guests, but negative encounters with rude or unhelpful staff highlight inconsistencies in service. Continuous staff training and better management presence could enhance overall guest satisfaction.
The complimentary Wi-Fi provided receives generally positive feedback for its functionality, although some guests experience connectivity issues, particularly in certain areas of the hotel.
For families, the hotel's quiet ambiance, reasonable pricing and family-friendly facilities like children's beds and nearby parks make it a suitable choice. However, logistical and maintenance concerns, like check-in issues and heating problems, highlight the importance of direct communication with the hotel.
Lastly, bed comfort is another area with mixed reviews. While some guests find the mattresses and linens to be comfortable and clean, others face issues with old or uncomfortable mattresses, indicating the need for updates.
Overall, Hotel Trentina is appreciated for its excellent location and certain positive aspects, but it also has notable areas requiring improvement, particularly in terms of cleanliness, room quality and staff consistency.
Categories
The breakfast offerings at Hotel Trentina are a mixed bag. Many guests appreciate the satisfying selection of items like warm croissants, cereals and hot drinks, which add to the hotel's value for money. However, some guests find the breakfast slightly lacking in variety and quality with occasional complaints about service and availability.
Room quality also shows a range of experiences. While several guests enjoy clean, spacious rooms with lovely views and regular cleaning services, others point out that the hotel is somewhat dated and in need of renovation. Issues such as poor soundproofing, old fixtures and inconsistent cleanliness are common complaints.
Cleanliness remains a critical area with contrasting reviews. While some guests commend the clean towels and bed linens, others report issues like dirty sheets, dusty corners and moldy bathrooms. The aging structure of the hotel, along with inconsistent housekeeping, suggests a need for significant improvements.
Staff experiences at Hotel Trentina range from very positive to disappointing. Friendly and helpful staff members create a welcoming atmosphere for many guests, but negative encounters with rude or unhelpful staff highlight inconsistencies in service. Continuous staff training and better management presence could enhance overall guest satisfaction.
The complimentary Wi-Fi provided receives generally positive feedback for its functionality, although some guests experience connectivity issues, particularly in certain areas of the hotel.
For families, the hotel's quiet ambiance, reasonable pricing and family-friendly facilities like children's beds and nearby parks make it a suitable choice. However, logistical and maintenance concerns, like check-in issues and heating problems, highlight the importance of direct communication with the hotel.
Lastly, bed comfort is another area with mixed reviews. While some guests find the mattresses and linens to be comfortable and clean, others face issues with old or uncomfortable mattresses, indicating the need for updates.
Overall, Hotel Trentina is appreciated for its excellent location and certain positive aspects, but it also has notable areas requiring improvement, particularly in terms of cleanliness, room quality and staff consistency.
Family Friendly Hotel
Dog Friendly Hotel
Cheap Hotel
Small Hotel
About Hotel Trentina
License: 015146-ALB-00166, IT015146A1S4HGHQA7
Guest Reviews
Location
Breakfast
However, several guests noted the simplicity and limited variety of the breakfast, describing it as basic, minimal and unvaried. Issues such as late start times, insufficient quantities and lack of hot drinks were commonly reported. Some guests found the breakfast quality to be poor with items like day-old croissants and powdered juice receiving specific complaints. Service during breakfast also came under criticism with instances of absent or unresponsive staff and poorly managed buffet setups.
Overall, while some found the breakfast at Hotel Trentina to be a decent and adequate start to the day, others felt it failed to meet expectations in terms of variety, quality and service.
Rooms
Cleanliness is a major point of contention; while some guests found their rooms clean, others reported dusty corners, dirty sheets and mold in bathrooms. The size of the rooms also received mixed feedback—some found them adequate for the price, while others described the spaces as small, cramped or insufficiently furnished.
Several reviews noted the building's old structure with leaky windows, outdated decor and basic amenities. Common complaints included lack of hot water, noisy air conditioning, broken bathroom fixtures and uncomfortable beds. Additionally, noise from the street and poor insulation made for less restful nights for some.
In summary, Hotel Trentina offers basic, if somewhat dated, accommodations with a mix of positive aspects like clean rooms and beautiful views, but it also has notable areas requiring improvement in terms of maintenance, cleanliness and room comfort.
Beds
Cleanliness
The hotel’s structure and interiors also appear to show signs of aging, as guests have highlighted areas in need of renovation, such as peeling paint, old tiles and outdated blankets. Some rooms had an old smell and issues such as faulty air conditioning, leaking toilets and muddy water pipes were mentioned. Mold in various parts of the rooms and bathrooms was a recurring complaint, indicating a serious lapse in hygiene standards.
Despite these issues, there were positive remarks about the cleanliness of areas like bed linen and the daily cleaning services provided to some guests. The need for a significant renovation and more rigorous cleaning protocols is evident to ensure a consistently satisfactory stay for future guests.
Staff
However, the hotel has also received significant criticism. A number of guests described encounters with rude, arrogant and unhelpful staff members. Issues such as staff absence, reluctance to assist and unfriendly behavior were recurrent themes. Specific incidents included a lack of staff presence during breakfast, a rude receptionist and staff not being available or responsive when guests needed assistance. There were mentions of the staff's appearance of laziness and a lack of enthusiasm, which hindered overall customer satisfaction. Moreover, some guests faced operational issues like delayed check-in processes and unscheduled re-routing to other establishments.
The duality in these reviews suggests that while Hotel Trentina has some employees who strive to offer excellent service, there is a notable inconsistency that impacts the guest experience. Improvements in staff training and management presence could potentially address the negative feedback and enhance the hotel's overall hospitality.
Wi-Fi
Family
Moreover, the proximity to a park with playgrounds presents additional recreational opportunities for kids. The presence of rooms accommodating three people, along with balconies, adds to the convenience for families. Despite being a small, family-run hotel, some logistical concerns are noted, such as check-in issues and availability of beds for all members of a family.
However, there were occasional mishaps, like the reception being closed when it should have been open, cleanliness issues and heating concerns during the night. These incidents underscore the importance of confirming details directly with the hotel, particularly when traveling with young children. Overall, Hotel Trentina seems to provide a family-friendly experience with some areas requiring attention to ensure a seamless stay.
No, Hotel Trentina doesn't have any pool.
No, a spa isn't available at Hotel Trentina.
Yes, Hotel Trentina welcomes dogs.
No, parking facilities aren't available at Hotel Trentina.
No, Hotel Trentina doesn't have a gym.
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