Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Terminal, situated in a prime location in Milan, is highly convenient due to its proximity to Milano Centrale Station, offering easy access to trains, metro lines and bus connections. Guests often highlight the hotel's excellent value for money, making it a practical choice for short stays. Its strategic location further adds to its appeal with nearby grocery stores, restaurants and tourist attractions like Piazza Duomo, easily accessible via the metro. Despite its functional neighborhood, the overall connectivity and convenience make it an ideal base for both leisure and business travelers.
Breakfast experiences at Hotel Terminal are varied, though many appreciate the plentiful buffet offerings, particularly the croissants and cappuccinos. Priced reasonably at 7.50 euros per person, it is generally seen as good value, though some guests feel there is room for improvement in terms of variety and accommodation for dietary restrictions. Despite mixed reviews, the breakfast is often deemed tasty and well-priced.
The hotel's location is surrounded by a multitude of dining options catering to various tastes and budgets. Guests commend the nearby restaurants, cafes and pizzerias, including a particularly favored restaurant just 100 meters away. This abundance of local culinary choices enhances the overall dining experience for visitors.
Room conditions at Hotel Terminal receive mixed feedback. While many find the rooms clean and spacious with comfortable beds and air conditioning, others note issues such as outdated furniture, poor lighting and inconsistent cleanliness. Noise from the street and neighboring rooms, along with temperature control problems, are frequently mentioned concerns.
Cleanliness at the hotel is generally satisfactory with many guests praising the clean rooms, fresh towels and diligent housekeeping staff. However, some guests report inconsistencies, including dusty areas and occasional bad odors. The hotel's exterior and older infrastructure sometimes detract from the overall impression.
The staff at Hotel Terminal are frequently praised for their friendliness, efficiency and helpfulness. The 24/7 reception service and the team's willingness to assist with various needs enhance guests' stay experiences. Despite occasional comments about inattentiveness, most reviews highlight the staff's professionalism and courteous behavior.
WiFi at the hotel is a point of contention with some guests experiencing a good connection while others report weak or intermittent signals. This inconsistency suggests that the WiFi may not be reliable for those needing a stable internet connection during their stay.
Parking options at the hotel are available but come with limitations and additional costs. While on-site private parking is secure, it is recommended to book in advance due to limited spaces. There are also nearby parking options, though planning and an additional budget may be required.
Bed comfort at Hotel Terminal varies with many guests finding the beds comfortable and well-maintained. However, inconsistencies in mattress firmness and pillow quality lead to mixed sleep experiences with some beds described as too hard or too soft.
Overall, Hotel Terminal offers a budget-friendly option with reasonable accommodations and services, though some aspects may fall short of a typical three-star rating. The hotel's location, cleanliness and staff receive the most positive attention, making it a sensible choice for travelers seeking convenience and value in Milan. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Single RoomAir-conditioned room with free Wi-Fi, a TV and minibar and safe. Has a private bathroom with shower, toiletries and hairdryer.
Double RoomAir-conditioned room with free Wi-Fi, a TV and minibar and safe. Has a private bathroom with shower, toiletries and hairdryer.
Some rooms feature a balcony.
Twin RoomAir-conditioned room with free Wi-Fi, a TV and minibar and safe. Has a private bathroom with shower, toiletries and hairdryer.
Some rooms feature a balcony.
Triple RoomAir-conditioned room with free Wi-Fi, a TV and minibar and safe. Has a private bathroom with shower, toiletries and hairdryer.
About Hotel Terminal
License: IT015146A187OIC3NA
Guest Reviews
7.2
Good
Location
Hotel Terminal boasts a prime location in Milan, making it incredibly convenient for travelers. The hotel is situated just a short walking distance from Milano Centrale Station, the city's central rail hub, which allows guests easy access to trains, metro lines and bus connections. This strategic position is perfect for those who need quick transit options for exploring Milan or embarking on day trips across Italy.
Travelers frequently underline the excellent value for money the hotel offers, making it ideal for short stays. The hotel's proximity to local amenities such as grocery stores, restaurants and metro stations further adds to its appeal. Guests can readily access top tourist spots, including the famous Piazza Duomo within minutes by metro.
The neighborhood around Hotel Terminal, while more functional than scenic, is described as a multicultural and peaceful area, providing a practical base for both leisure and business travelers. The location's chief advantage is its connectivity, perfectly suiting those with early departures or late arrivals via train or airport buses.
The hotel itself is praised for its cleanliness, comfort and competent staff, making it a reliable choice for visitors prioritizing location and value. Thus, Hotel Terminal stands out as a highly convenient accommodation option for anyone looking to make the most of their time in Milan.
Breakfast
At Hotel Terminal, breakfast experiences vary widely according to guest reviews. Many guests highlight the abundant and varied breakfast buffet, noting it includes both sweet and savory options with Italian and international flavors. The croissants, particularly the ones with cream and cappuccinos receive frequent praise. Visitors appreciate the buffet's good value for money, especially at a reasonable price of 7.50 euros per person. Some guests describe the breakfast as sufficient or decent with fresh and delicious meal choices and noteworthy croissants.
However, opinions are divided. A number of guests feel the breakfast could use improvement, citing limited variety, especially for those with dietary restrictions like lactose intolerance. Some reviews mention disappointment with certain aspects such as lack of hot food, vegetables and the quality of fruits and juices. There are also concerns about the cost and inconsistencies in breakfast inclusion with room rates. Specific grievances include the breakfast not being available for pre-order, not being replenished promptly and insufficient options for those expecting a hearty meal.
In summary, while many find breakfast at Hotel Terminal to be satisfactory, tasty and well-priced, others believe there's room for enhancement, particularly in variety and inclusion for dietary preferences.
Dinner
Hotel Terminal boasts an enviable location surrounded by a plethora of dining options that cater to a wide range of tastes and budgets. Visitors will appreciate the close proximity to various cafes, restaurants, pizzerias and bars, many of which are just a short walk away. For those looking to explore further, the nearby train station provides convenient transportation options.
Guests have highlighted a particularly delightful and reasonably priced restaurant just 100 meters from the hotel, as well as a place akin to Spanish kebab shops that serves exceptional wood-fired pizzas and calzones. The neighborhood also features several inexpensive food joints, including an outstanding pastry shop and is dotted with grocery stores and cafés, some of which remain open late to accommodate different schedules.
While the hotel offers a discount card for a nearby Chinese restaurant, many visitors also noted the impressive variety of eateries within a three-minute walk, ensuring that every palate can be satisfied. From breakfast to dinner, the abundance of nearby culinary options provides a convenient and enjoyable dining experience for hotel guests.
Rooms
Guests of Hotel Terminal have mixed opinions about the hotel rooms. The rooms are generally praised for being clean, spacious and equipped with necessary comforts. Many guests found the beds comfortable, although some mentioned that the pillows and mattresses could be improved. The air conditioning in the rooms was appreciated and some rooms offer nice views of the city or a balcony.
However, there are several areas where the hotel falls short. Many guests commented on the outdated and worn-out furniture with references to peeling wallpaper, stained carpets and old plumbing. Some rooms had issues with lighting, being described as dark or poorly lit, which affected the overall ambiance. Additionally, cleanliness was inconsistent with some guests noting issues like mold in the bathroom, layers of dust or a smell of smoke.
Soundproofing appears to be a significant problem, as many guests complained about noise from the street and neighboring rooms. Temperature control was another issue; some rooms were described as too hot, while others were uncomfortably cold.
In summary, while Hotel Terminal offers some comfortable and spacious rooms that are clean, it suffers from inconsistencies in maintenance and modernization, as well as issues with lighting and soundproofing.
Beds
Hotel Terminal offers a varied experience when it comes to bed comfort. Guests frequently highlight the beds as being either very comfortable or quite firm. Many found the beds to be comfortable with a good number of reviews mentioning clean and well-maintained bedding. Some appreciated the high-quality firm mattresses and ample pillows, contributing to a restful sleep.
However, the feedback also reveals inconsistencies. Several guests mentioned that the mattresses were either too hard or too soft with some beds described as saggy, springy or even rock-hard. Some double beds were actually two single beds pushed together, which might not be ideal for everyone. Pillow comfort also varied with multiple comments noting them to be too hard or too soft.
Overall, while many guests enjoyed comfortable, large beds that contributed to a positive stay, others encountered issues with mattress firmness and pillow quality, leading to less satisfactory sleep experiences.
Cleanliness
Hotel Terminal presents a varied picture when it comes to cleanliness. Many guests highlighted the positive aspects, emphasizing the clean rooms, fresh towels and well-maintained bathrooms. Daily cleaning services and the friendliness of the cleaning staff were frequently noted, contributing to a generally clean and welcoming atmosphere. Reviewers appreciated the modern finishes and cozy rooms, citing these as noteworthy strengths of the hotel.
Despite the numerous praises, there were recurring mentions of inconsistencies in cleanliness. Some guests experienced issues such as dirt under the bed, dusty fixtures and occasional bad odors within the rooms and common areas. The hotel's exterior and older infrastructure sometimes left a less favorable impression with comments about the dated décor and occasional maintenance issues.
In summary, while Hotel Terminal generally upholds a good standard of cleanliness, there are areas requiring attention and improvement. The majority of reviews lean towards a satisfactory experience with clean and comfortable accommodations, but with the recognition that enhancements in maintenance and thoroughness could elevate the overall guest experience.
Staff
'Hotel Terminal' features a dedicated and friendly team that consistently receives praise for their politeness, efficiency and helpful demeanor. Guests frequently highlight the welcoming nature of the receptionists, describing them as kind, attentive and organized. The 24/7 reception service is appreciated for its availability and support at any hour, ensuring smooth check-ins and check-outs. Many visitors commend the staff, noting their professionalism and courteous behavior, including those at the breakfast area and housekeeping team, who are often described as pleasant and attentive.
The staff's willingness to assist with various needs such as providing information and overseeing guests' luggage during arrival and departure demonstrates their commitment to excellent service. Despite occasional mentions of inattentiveness or unfriendly behavior from a few staff members, most reviews emphasize the overall friendliness and helpfulness of the hotel employees. Guests appreciate the team's prompt solutions to any issues, enhancing their stay experience.
In summary, the staff at 'Hotel Terminal' are largely regarded as warm, accommodating and supportive, contributing significantly to positive guest experiences.
Wi-Fi
Hotel Terminal offers a mixture of experiences regarding its WiFi. While some guests reported a good and reliable connection, many others faced significant issues. There were several mentions of weak or spotty signals, particularly on the second floor and near room 202, where the WiFi barely worked or didn't function at all. A notable number of reviews highlighted problems with disconnecting or intermittent service, making it difficult to use for even basic tasks like checking social media. Unfortunately, the inconsistencies and unreliable quality of the WiFi suggest that it may not be dependable for those needing a stable internet connection during their stay.
Parking
Hotel Terminal offers a range of parking options for its guests, though it comes with certain limitations and extra costs. Private parking is available on-site for a fee of €20 per day, which some guests find a bit expensive but secure. It's recommended to book parking in advance, as spaces can be fairly limited. For those who prefer, there's also an option to park in a nearby blue zone. Conveniently, there are two designated parking spots near the hotel and some guests were even able to park right in front of the hotel. Additionally, the hotel provides secure internal parking and luggage storage facilities, which are useful for guests needing to stow their bags before heading to the airport or catching a train. Overall, while the parking situation at Hotel Terminal may require some planning and an additional budget, it is manageable and offers several options to suit different needs.
3 Star
The reviews for Hotel Terminal reflect mixed sentiments with an overall focus on the value and affordability of the hotel. Many guests feel that the hotel offers a reasonable and acceptable stay for the price, often highlighting it as a budget-friendly option in the city. Phrases such as good value for money, affordable and fair price are commonly noted. However, there are numerous comments indicating that the hotel's three-star rating does not meet their expectations with some suggesting it should be downgraded to two stars. Guests have described the structure as old-fashioned and in decline, pointing out that it hasn't been renovated in 20-30 years. Many reviews suggest that it feels like a once four-star hotel that has been downgraded over time. Despite these criticisms, some travelers mention that the hotel meets basic three-star expectations and offers a good breakfast, which is seen as a positive. Overall, if you're looking for luxury, this might not be the place, but for those seeking a budget-friendly option with reasonable services, it could be a suitable choice.
No, Hotel Terminal doesn't have any pool.
No, a spa isn't available at Hotel Terminal.
No, Hotel Terminal doesn't allow dogs.
Yes, parking facilities are available at Hotel Terminal.