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Hotel Rafael

Milan , Via Olgettina 60 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Rafael presents itself as an ideal choice for travelers, particularly those with health-related trips due to its prime location across from the San Raffaele Hospital. Its strategic position allows guests easy access on foot to the hospital and good connections to public transport, enabling exploration of Milan despite the hotel’s distance from the city center. The accommodations are praised for their cleanliness and comfort, with a quiet environment providing a restful respite after long days.

The hotel excels in its dining experiences, receiving high praise for both breakfast and dinner offerings. Breakfast includes a variety of sweet and savory dishes, with standout features such as fresh croissants and a range of cold cuts. Although some express concerns over pricing and limited options, the majority appreciate the quality and attentive service provided. Dinner is noted for high-quality food and a varied menu, alongside exceptional service, making it a great value for money despite the occasionally higher costs.

Guests find the rooms at Hotel Rafael modern, spacious, and soundproof, ensuring a comfortable stay with cozy decor and ample natural light. Minor issues such as bed mobility and accessibility could be improved, but overall room cleanliness is commendable. Amenities such as functioning Wi-Fi, secure on-site parking, and quiet surroundings contribute to an enjoyable guest experience. Staff at Hotel Rafael are frequently highlighted for their friendliness and professionalism, enhancing guest satisfaction with their attentive and welcoming demeanor.

While the free Wi-Fi experiences vary, it generally provides satisfactory service. Parking facilities cater to diverse needs with both open and covered options, although pricing is considered high by some. Despite mixed reviews on bed comfort, the overall cleanliness and staff attentiveness remain consistent positives.

As an exceptional three-star hotel, Hotel Rafael often exceeds expectations, offering services comparable to four-star establishments. It stands out particularly for business travelers, providing robust amenities like private parking and seamless communication with Milan’s center. The hotel's charm and quality of service make it a recommended choice for travelers seeking a clean, comfortable, and welcoming environment, offering a delightful experience that leaves guests contemplating a higher classification.
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Categories

Hotel for Honeymoon

Dog Friendly Hotel

Dogs Stay Free

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel for Adults Only

3-Star Hotel

Hotel where Dogs Stay Free

Room Types

Double Room The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Twin Room The twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet. The unit offers 2 beds.

Junior Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. The suite has parquet floors, a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 1 bed.

Two Connecting Rooms The quadruple room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet. The quadruple room features a flat-screen TV, a wardrobe, parquet floors, heating as well as garden views. The unit offers 2 beds.

About Hotel Rafael

License: 015146ALB00396, IT015146A1SO4F87C9

Guest Reviews

8.2

Very Good

Location

Hotel Rafael is an ideal choice for visitors needing easy access to the San Raffaele Hospital. Situated directly across from the hospital, it offers unparalleled convenience for patients, visitors, and conference attendees. Its location ensures that guests can reach the hospital on foot, making it particularly suited for health-related trips. Despite being somewhat removed from Milan's city center, the hotel compensates with good connections to public transport, allowing guests to explore Milan with relative ease. Accommodations at the hotel are noted for their cleanliness and comfort, with attentive staff consistently highlighted in reviews. Additionally, guests appreciate the quiet environment, which provides a comfortable respite after a long day. Although some mention challenges in accessing the hotel via metro after certain hours, the overall strategic positioning near the hospital remains a highlight for many visitors.

Breakfast

Hotel Rafael offers a breakfast experience that generally receives positive feedback from its guests. Travelers have praised the variety and abundance of choices available, with options spanning both sweet and savory dishes. Guests mention the quality of the food as a standout feature, highlighting the fresh croissants and selection of cold cuts. Despite some mentions of it being a bit basic or in need of improvement, the breakfast is well-supplied and satisfies a range of tastes.

Service during breakfast hours is described as attentive, and the helpful staff adds to the pleasant experience. Some reviews note the convenience of an early start at 6:30 am, making it ideal for early risers or those with a packed schedule. Although breakfast is not always included in the room price, it seems to be worth the occasional extra cost for the quality and options provided.

On the downside, a few guests expressed dissatisfaction about high pricing and the lack of certain options like gluten-free bread and fresh vegetables. There were isolated incidents of impolite service, but overall, the staff at the restaurant maintains a reputation for professionalism and kindness.

Hotel Rafael’s breakfast setup largely impresses, especially for those who appreciate varied and delicious morning meals in a convenient location near key transport links and major sites like the San Raffaele Hospital.

Dinner

Hotel Rafael receives high praise for its dining experience, particularly highlighting the attentive and accommodating service from the staff, even late into the evening. The restaurant is consistently lauded for its high-quality food and varied menu, offering generous and well-cooked dishes. Guests commend the excellent value for money, despite some mentioning the meals can lean towards the expensive side. The à la carte dining option is noted for its impressive service, and the overall menu is appreciated for its variety and refinement. While a few dishes did not meet everyone's expectations, with some concerns about raw material quality and creativity, the overall consensus is that the restaurant provides a satisfying and tasty dining experience. The convenience of having access to the restaurant and bar from morning until evening adds to the appeal, making the in-house dining at Hotel Rafael a standout feature for guests.

Rooms

Hotel Rafael shines with its modern and soundproof rooms that guests describe as immaculate, clean, and spacious, ensuring a comfortable stay. The interiors are well-serviced, with cozy, cozy decor that guests find both welcoming and functional. The rooms often feature large windows that provide plentiful natural light and, in some cases, beautiful views from higher floors.

While some reviews mention that the beds and pillows could benefit from improvements and note the occasional small or narrow room, the majority highlight the generous room sizes and comfortable beds. The bathrooms, like the rooms, are mostly spacious and clean, although there are mentions of some being on the smaller side.

Convenient amenities include a functioning Wi-Fi, internal parking, and a quiet environment that lends itself to restful nights. Despite minor issues like limited plug sockets and warm rooms, the overall guest experience is positive, credited significantly to the attentive hotel staff and the clean, well-maintained facilities. However, it's important to note that while the rooms deliver on space and cleanliness, minor touches, such as bed mobility and plug accessibility, could be refined to enhance the experience further.

Beds

Hotel Rafael seems to offer a mixed experience when it comes to their beds. On a positive note, many guests appreciate the comfortable rooms and the generally clean and well-maintained bedding. The quality of the bedding is often highlighted, with specific mentions of clean and ironed sheets and good bedding overall. Numerous guests describe the beds as very comfortable, with some finding both the mattresses and pillows to be fantastically so. Several reviews praise the pillows specifically for their comfort.

However, there are also several areas where the hotel could improve. A number of guests mention issues with bed comfort, noting that some mattresses are too hard and springy. There are complaints about noisy beds, with comments on the creaking and squeaking that some guests experienced. The size of the beds is also a point of contention, with some noting that single beds are somewhat small, and double beds can feel cramped for couples. Despite the mixed reviews, the overall cleanliness of the rooms and the attentiveness of the staff are consistently praised, enhancing the guest experience at Hotel Rafael.

Cleanliness

Hotel Rafael has consistently impressed guests with its exceptional standards of cleanliness and comfort. The guest reviews highlight the hotel's immaculate environment, with cleanliness being a prominent feature throughout the property. Rooms are described as bright, well-maintained, and equipped with modern amenities, ensuring a comfortable stay. The hotel's structure is often noted for being welcoming and cozy, providing guests a sense of relaxation and ease.

The staff at Hotel Rafael is regularly praised for their professionalism and attentiveness, contributing to the orderly and clean atmosphere of the hotel. Guests mention that the staff's efficiency and kindness further enhance their overall experience. Specific details, such as snow-white linens and freshly cleaned rooms, emphasize the hotel's commitment to hygiene.

While the hotel's location is not central, guests appreciate the convenience provided by the internal restaurant and billing processes, which are well-managed and trustworthy. Overall, Hotel Rafael stands out for its extreme cleanliness and attention to detail, making it a highly recommended choice for travelers seeking a tidy and welcoming environment.

Staff

Hotel Rafael boasts an impressive reputation for its exceptionally friendly and helpful staff. Guests frequently highlight the staff's kindness and professionalism, noting their willingness to assist with any needs and their attentiveness to details. The team is praised for their warm and welcoming demeanor, making guests feel at home with their positive attitude and readiness to aid whenever required. Special mentions often go to the bar and restaurant staff, who deliver exceptional service with both professionalism and a friendly touch. The dedicated breakfast staff also receive compliments for their hard work and accommodating nature, ensuring that every morning starts off pleasantly. Despite a few rare mentions of aloofness, the overall impression left by the staff is overwhelmingly positive, characterized by friendliness, efficiency, and a genuine commitment to guest satisfaction. Hotel Rafael stands out as a prime example of how quality service can enhance the guest experience.

Wi-Fi

Hotel Rafael offers complimentary Wi-Fi to its guests, but experiences with the network seem to vary widely. Some visitors enjoy very good speed and appreciate the hotel's functional Wi-Fi, while others have noted a lack of reliability, particularly in the guest rooms. Reports suggest that the signal can be intermittent and weak, posing challenges for those trying to connect from their phones. Despite these issues, when the connection is stable, it provides satisfactory service, though some have observed non-optimal performance. Overall, guests may encounter differing levels of Wi-Fi quality during their stay.

Parking

Hotel Rafael offers several parking options that cater to a wide range of needs, making it convenient for guests who arrive by car. The hotel provides both open and covered parking facilities, including a secure and monitored parking area that is appreciated for its spaciousness. Despite the safety and convenience of the on-site parking, many guests find the cost to be notably high, with rates of €15 per day or €1 per hour, which some see as a downside. Nonetheless, there are mentions of free parking being available under certain conditions, which has been well-received when offered. The hotel's location near the A9 makes it easily accessible for travelers, and the availability of ample parking ensures ease of access. Despite mixed feelings about the cost, the hotel's parking facilities are considered secure, convenient, and beneficial for those traveling by car.

3 Star

Hotel Rafael stands out as an upscale and exceptional three-star hotel that consistently surpasses expectations, offering four-star services and facilities. While officially rated as a three-star establishment, many guests feel it is deserving of a higher classification due to its remarkable service and overall ambiance.

Guests highlight the hotel's seamless communication with the historic center, adding convenience to its charm. The staff exudes kindness and professionalism, contributing to the hotel's warm and inviting atmosphere. Despite the hotel being slightly isolated, its charm and quality of service often make up for the location.

However, there are some minor criticisms regarding pricing. The cost, especially at the restaurant, has been noted as somewhat high for a three-star facility. Additionally, some guests feel that the single-use rooms should be more affordable, potentially including breakfast at their current price point. The beds have also received mixed reviews, suggesting room for improvement in this aspect.

Overall, Hotel Rafael is considered a standout three-star hotel with very good services. It presents a delightful and sophisticated experience that leaves guests contemplating an additional star.

Business

Hotel Rafael in Milan proves to be a solid choice for business travelers, especially those visiting the San Raffaele Campus. Situated conveniently close to the campus, the hotel is easily accessible via metro, bus, and taxi, making it a logistically sound option for work-related travel. Guests appreciate the availability of private parking and the hotel's ability to issue invoices, which are essential features for corporate visits. Despite its three-star rating, Hotel Rafael is praised for its cleanliness and modern facilities. The staff are noted for being particularly pleasant, enhancing the overall experience for business visitors. While the category of reviews lacks differentiation, the hotel consistently receives positive remarks for providing a satisfactory stay conducive to business needs.

No, Hotel Rafael doesn't have any pool.

No, a spa isn't available at Hotel Rafael.

Yes, Hotel Rafael welcomes dogs.

Yes, parking facilities are available at Hotel Rafael.

No, Hotel Rafael doesn't have a gym.

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