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Summary of reviewsHotel Boston excels in its prime location in Milan, appealing strongly to travelers prioritizing convenience and accessibility. Situated just steps from Milano Centrale train station, guests benefit from easy access to transportation links, including public transport to airports and key city attractions. The hotel's vibrant and safe neighborhood, rich with bars, restaurants and shopping venues, enhances the overall experience.
The cleanliness of Hotel Boston is widely commended with many guests acknowledging the spotless condition of rooms and bathrooms, maintained by a diligent daily cleaning service. Despite the older appearance of furnishings and carpets in common areas, visitors generally appreciate the upkeep of their accommodations.
The hotel staff are a standout feature, consistently receiving high praise for their kindness, friendliness and attentiveness. The welcoming nature and proactive service of the receptionists leave guests feeling well cared for, significantly contributing to the warm and inviting atmosphere of the hotel.
However, the breakfast service at Hotel Boston is a notable area for improvement. Guests often express disappointment with the limited and industrialized offerings, which typically include drinks from a vending machine and pre-packaged pastries. Despite some appreciating the completeness and timely room service, many turn to nearby restaurants for a more satisfying breakfast experience.
The rooms, although clean and featuring efficient air conditioning, tend to be basic and outdated. Some guests enjoy the spaciousness and large windows, but issues like minimalistic showers, small bathroom stalls and noises from neighboring rooms can detract from the experience. Complaints about uncomfortable and old beds are recurrent with some guests reporting issues like hard or springy mattresses, affecting sleep quality.
In summary, Hotel Boston's exceptional location and welcoming staff shine brightly, though improvements in breakfast offerings and room updates could significantly enhance the overall guest experience. The hotel's commitment to cleanliness remains a strong positive aspect, making it a suitable choice for travelers seeking convenience in Milan. Show more
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Categories
Hotel with Free Wi-Fi
Hotel Boston includes free Wi-Fi access. This ensures guests can easily stay connected during their visit to Milan.
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Room Types
Double RoomThe room with free Wi-Fi and private bathroom.
Single RoomThe room with free Wi-Fi and private bathroom.
Twin RoomThe room with free Wi-Fi and private bathroom.
Classic Family RoomThis family room features tile/marble floor.
Bed in 2-Bed Female Dormitory RoomThis bed in dormitory
Bed in 2-Bed Male Dormitory RoomThis bed in dormitory
About Hotel Boston
License: 015146-ALB-00162, IT015146A1NBPCNZEE
Guest Reviews
6.1
Rated
Location
Hotel Boston boasts an exceptional location, ideal for travelers seeking convenience in Milan. Situated mere steps from Milano Centrale train station, the hotel provides seamless access to various transportation links, making it an excellent base for exploring the city and beyond. Guests frequently highlight the proximity to numerous bars, restaurants and shopping venues, enhancing the overall experience.
The neighborhood around the hotel is safe and vibrant, offering plenty of opportunities for dining and entertainment. Many guests appreciate the strategic placement of the hotel, allowing easy walks to major attractions and a straightforward commute to both airports via nearby public transport options. The central position of Hotel Boston also ensures quick access to the metro, facilitating effortless city exploration.
Overall, the hotel's advantageous location near Milan's main train station and its surrounding amenities receive high praise, making it a preferred choice for visitors prioritizing convenience and accessibility during their stay.
Breakfast
Hotel Boston's breakfast offerings are a point of contention among guests. Many were disappointed to find that breakfast was not included in their stay, despite information suggesting otherwise. For those who did receive breakfast, it was described as very basic or industrialized. The provided breakfast typically consists of coffee or cappuccino from a vending machine, along with pre-packaged pastries, bread and occasionally a yogurt or small beverage. Some guests appreciated the timely room service and the completeness of the breakfast for its cost, but others found the quality lacking and repetitive. Alternatives like nearby restaurants received positive mentions for their breakfast options. Overall, the breakfast service at Hotel Boston leaves much room for improvement.
Rooms
Hotel Boston's rooms offer a mix of experiences, primarily leaning towards simplicity and basic accommodations. Guests appreciate the air conditioning that cools rooms efficiently and the diligent daily housekeeping service that ensures clean linens and towels. Some visitors find the rooms cute and occasionally spacious with large windows, providing a pleasant albeit basic stay.
However, many guests note the hotel's outdated infrastructure and worn furnishings. Problems such as small and minimalistic showers, tiny bathroom stalls and noisy environments are frequently highlighted. Further discomfort is noted due to old, uncomfortable beds reminiscent of military accommodations and persistent issues with room temperature control. Additionally, noise from neighboring rooms often disrupts the stay and unpleasant odors from bathrooms are commonly reported.
In some cases, cleanliness is a concern with rooms occasionally found unclean upon arrival and issues such as insects and cigarette smells being mentioned. The dated aesthetic spans from worn carpets and sheets to old, malfunctioning fixtures, creating an overall impression of a facility in need of significant updating and repair. While the effort of the cleaning staff is evident, the general state of the hotel's furnishings and facilities leaves much to be desired.
Beds
Hotel Boston has received a variety of feedback regarding its beds from recent guests. Some have found the beds to be quite comfortable with descriptions emphasizing comfort and relative satisfaction. Phrases such as "comfortable bed" and "relatively comfortable bedding" were noted by a number of reviewers. However, there are mentions of less favorable experiences as well. Several guests cited issues like springy and hard beds, very soft mattresses leading to discomfort and poor-quality spring beds. Concerns about old and destroyed mattresses also surfaced frequently with some guests even reporting bed bugs. While there were a few positive comments, the general consensus points to a need for improvements in bedding quality to enhance overall guest satisfaction.
Cleanliness
Hotel Boston prides itself on maintaining a high level of cleanliness, as numerous guest reviews highlight the spotless condition of the rooms and bathrooms. Many visitors appreciate the daily cleaning service, noting that their accommodations were consistently clean and well-maintained. The linens are also frequently mentioned for their cleanliness. Despite some feedback about the overall dated appearance of the furnishings and carpets in common areas, guests seem generally satisfied with the upkeep of their individual rooms.
However, a few areas do require attention. Some guests have pointed out issues such as rooms not being adequately cleaned and a small shower size. There are occasional reports of unpleasant smells in the bathroom. Despite these concerns, the reviews consistently emphasize the overall cleanliness and the hotel’s commitment to maintaining a welcoming environment.
Staff
The staff at Hotel Boston consistently receive high praise for their kindness, friendliness and helpfulness. Descriptions of the staff often highlight their politeness and welcoming nature, creating a warm and inviting atmosphere for guests. Many reviews specifically mention the staff's attentiveness and their willingness to go the extra mile to ensure guests are satisfied. The receptionists, in particular, are noted for being exceptionally kind and helpful. On various occasions, the staff are characterized as being enthusiastic, dedicated and always ready with a smile. There are rare mentions of some staff members being unfriendly, but overall, the vast majority of guests find the personnel to be highly responsive and accommodating. Despite some minor issues with soundproofing in the rooms, the exceptional demeanor of the staff stands out, making guests feel well cared for during their stay.
No, Hotel Boston doesn't have any pool.
No, a spa isn't available at Hotel Boston.
No, Hotel Boston doesn't allow dogs.
No, parking facilities aren't available at Hotel Boston.