Genius Hotel Downtown
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsGenius Hotel Downtown in Milan is highly praised for its prime location at the heart of the city, making it an ideal base for exploring major attractions like the Duomo di Milano, Sforza Castle and various other cultural and historical landmarks. Its close proximity to metro stations such as Cairoli and Cadorna allows for easy access to the broader city area, including direct connections to Malpensa Airport. Despite its central setting, the hotel offers a peaceful retreat on a quiet street and is surrounded by an array of restaurants, bars and shops.
The hotel's breakfast is another highlighted feature, frequently commended for its variety, abundance and freshness. Guests appreciate the range of options available, along with the friendly and attentive staff who provide excellent service. The clean and neat breakfast area further enhances the experience. Although the breakfast is sometimes seen as expensive and could benefit from more hot food options, it remains a general highlight of guests' stays.
Room cleanliness is a standout aspect of the hotel with rooms described as spotless and well-maintained. Daily housekeeping, regularly changed towels and the clean state of common areas contribute to an overall comfortable and hygienic environment. Though the rooms are well-furnished and comfortable, they are often noted as quite small. Some guests mentioned issues with room size, lighting, ventilation and noise, but the majority found the accommodations acceptable given the hotel's value for money.
The staff at Genius Hotel Downtown are consistently praised for their friendliness, professionalism and exceptional service. Notable mentions of receptionists like Sophia and Claudio highlight the personalized attention guests receive. The kitchen staff also contribute positively to the hotel's friendly atmosphere, making for an enjoyable stay.
Wi-Fi connectivity is an area of mixed reviews. While some guests experienced reliable and fast internet speeds, others faced issues with weak signals and frequent disconnections. This indicates room for improvement in this regard.
The quality and comfort of the beds are generally well-received with many guests noting a good sleep experience due to comfortable beds and high-quality linens. However, there are occasional mentions of bed sizes being too small or mattresses being hard, although these complaints are less common.
For business travelers, Genius Hotel Downtown is considered highly suitable due to its calm and quiet atmosphere, excellent reception service and accommodating staff. It is particularly appreciated for both short business trips and brief vacations, providing a balance of work efficiency and leisure opportunities.
Overall, Genius Hotel Downtown offers a strategic location, exceptional service and a clean and comfortable stay, making it a solid choice for both tourists and business travelers visiting Milan.
Categories
The hotel's breakfast is another highlighted feature, frequently commended for its variety, abundance and freshness. Guests appreciate the range of options available, along with the friendly and attentive staff who provide excellent service. The clean and neat breakfast area further enhances the experience. Although the breakfast is sometimes seen as expensive and could benefit from more hot food options, it remains a general highlight of guests' stays.
Room cleanliness is a standout aspect of the hotel with rooms described as spotless and well-maintained. Daily housekeeping, regularly changed towels and the clean state of common areas contribute to an overall comfortable and hygienic environment. Though the rooms are well-furnished and comfortable, they are often noted as quite small. Some guests mentioned issues with room size, lighting, ventilation and noise, but the majority found the accommodations acceptable given the hotel's value for money.
The staff at Genius Hotel Downtown are consistently praised for their friendliness, professionalism and exceptional service. Notable mentions of receptionists like Sophia and Claudio highlight the personalized attention guests receive. The kitchen staff also contribute positively to the hotel's friendly atmosphere, making for an enjoyable stay.
Wi-Fi connectivity is an area of mixed reviews. While some guests experienced reliable and fast internet speeds, others faced issues with weak signals and frequent disconnections. This indicates room for improvement in this regard.
The quality and comfort of the beds are generally well-received with many guests noting a good sleep experience due to comfortable beds and high-quality linens. However, there are occasional mentions of bed sizes being too small or mattresses being hard, although these complaints are less common.
For business travelers, Genius Hotel Downtown is considered highly suitable due to its calm and quiet atmosphere, excellent reception service and accommodating staff. It is particularly appreciated for both short business trips and brief vacations, providing a balance of work efficiency and leisure opportunities.
Overall, Genius Hotel Downtown offers a strategic location, exceptional service and a clean and comfortable stay, making it a solid choice for both tourists and business travelers visiting Milan.
Hotel with Free Wi-Fi
Genius Hotel Downtown offers free Wi-Fi. This provides guests with convenient internet access in a central location.
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Hotel near Nightlife Spots
Business Hotel
3-Star Hotel
Hotel where Dogs Stay Free
About Genius Hotel Downtown
License: 015146-ALB-00365, IT015146A1LFMYXB9V
Guest Reviews
Location
Breakfast
The presentation and service of breakfast receive frequent commendations. Guests note the friendly and attentive staff with some specifically mentioning a very accommodating lady serving the breakfast. The breakfast service is said to be quick and well-organized. Additionally, for those with dietary needs, there are options for gluten-free and dairy-free meals, making it inclusive for different preferences.
The breakfast area itself is described as clean and neat, contributing to the overall pleasant experience. A perfect breakfast buffet, featuring excellent ingredients and attention to detail, has left guests feeling notably impressed. Some guests also enjoyed the convenience of having breakfast served in their rooms, finding the in-room service impeccable.
However, there are a few critiques. Some guests mentioned that the breakfast is not always included in the room price and could be considered expensive. A few reviews pointed out a lack of hot food options, such as bacon, sausage and eggs and considered the selection could be more extensive. Despite these minor drawbacks, the overall sentiment leans positively with many considering the breakfast at Genius Hotel Downtown a highlight of their stay.
Rooms
However, some aspects leave room for improvement. The size of the rooms and particularly the bathrooms, were commonly mentioned as being too small, cramped or tight. Lighting and ventilation were also mentioned as areas that could be enhanced with some rooms being described as dark and humid. Noise levels in certain rooms were also a concern for several guests with some rooms not being soundproofed adequately.
There were mixed experiences regarding room aesthetics and maintenance. While some rooms were described as modern and newly renovated, others were considered outdated or in need of renovation. A few guests encountered issues with non-functional amenities like TVs or issues with the air conditioning. Additionally, some rooms did not match the photos online, leaving guests disappointed.
Overall, the hotel offers good value for money with its strategic location and generally positive room conditions, but potential guests should be aware of the room size and possible issues with noise or outdated features.
Beds
Cleanliness
Staff
The reception team is particularly commended for their excellent service with descriptions of being polite, efficient and always smiling. There's a consistent emphasis on the staff's positive attitude with adjectives such as amazing, charming and accommodating frequently used. The kitchen staff also receive praise for their helpful and friendly demeanor, contributing to a pleasant dining experience.
Overall, the staff at Genius Hotel Downtown are seen as a key asset to the hotel, providing a high standard of hospitality that leaves a lasting impression on guests. Their attentiveness and eagerness to help make the hotel a comfortable and enjoyable place to stay.
Wi-Fi
Business
No, Genius Hotel Downtown doesn't have any pool.
No, a spa isn't available at Genius Hotel Downtown.
Yes, Genius Hotel Downtown welcomes dogs.
No, parking facilities aren't available at Genius Hotel Downtown.
No, Genius Hotel Downtown doesn't have a gym.
Location Show Map
More Options
