Best Western Madison Hotel
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Summary of reviewsThe Best Western Madison Hotel in Milan garners strong praise for its outstanding location, positioned conveniently near Milano Centrale, the city's main train station. This prime location offers easy access to public transport, making travel throughout Milan and beyond straightforward for guests. Despite being in a central area, the hotel is situated on quiet streets, providing a peaceful ambiance for a restful stay.
The breakfast service at the hotel is highly commended for its variety and quality with a wide selection catering to both sweet and savory tastes. Guests appreciate the generous breakfast buffet, which includes homemade cakes, freshly baked croissants, muesli, scrambled eggs and bacon, often described as plentiful and satisfying. Exceptional coffee and attentive staff further enhance the positive breakfast experience.
Despite mixed reviews regarding lunch and dinner with some guests finding the options limited and basic, the hotel's restaurant does receive commendations for certain dishes like pinsa and reasonably priced pizzas. Moreover, the proximity of varied dining options in the surrounding neighborhood adds to the overall dining satisfaction for visitors.
The hotel's rooms are generally praised for their modern decor, comfort and cleanliness. While some guests find the room sizes smaller than expected, the contemporary design, comfortable beds and well-maintained amenities are highlighted positively. Housekeeping is thorough, ensuring rooms are kept immaculate with a fresh atmosphere.
A standout feature of the Best Western Madison Hotel is its exemplary cleanliness. Guests frequently praise the spotless condition of the rooms, bathrooms and communal areas, contributing to a pleasant and comfortable stay. The hotel's staff also receive high marks for their friendliness, professionalism and exceptional service. Specific staff members are often mentioned for their commendable hospitality, enhancing the personalized guest experience.
The free wifi is generally reliable and fast, meeting the needs of travelers for both casual browsing and video calls. Although some users report slower speeds at times, the overall feedback on the hotel's wifi service is positive.
Parking at the hotel is considered convenient and secure with various options including free and covered parking. While some guests note the cost of private parking to be relatively high, the accessibility and safety of the parking facilities are appreciated.
The hotel is particularly well-suited for families, offering spacious rooms and family suites, along with attentive staff who cater to family needs. Many guests highlight the family-oriented approach, making the hotel a recommended choice for those traveling with children.
Beds at the hotel are generally comfortable with many guests noting the quality bedding and pillows. A few reviews mention hard mattresses, but the overall sentiment remains positive regarding the sleeping arrangements.
As a four-star establishment, the Best Western Madison Hotel is seen as meeting most expectations, offering a high-quality experience with modern amenities, professional service and an ideal location. While there are occasional areas for improvement, such as room sizes and specific service aspects, the hotel remains a solid option for travelers seeking convenience, cleanliness and comfort in Milan.
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The breakfast service at the hotel is highly commended for its variety and quality with a wide selection catering to both sweet and savory tastes. Guests appreciate the generous breakfast buffet, which includes homemade cakes, freshly baked croissants, muesli, scrambled eggs and bacon, often described as plentiful and satisfying. Exceptional coffee and attentive staff further enhance the positive breakfast experience.
Despite mixed reviews regarding lunch and dinner with some guests finding the options limited and basic, the hotel's restaurant does receive commendations for certain dishes like pinsa and reasonably priced pizzas. Moreover, the proximity of varied dining options in the surrounding neighborhood adds to the overall dining satisfaction for visitors.
The hotel's rooms are generally praised for their modern decor, comfort and cleanliness. While some guests find the room sizes smaller than expected, the contemporary design, comfortable beds and well-maintained amenities are highlighted positively. Housekeeping is thorough, ensuring rooms are kept immaculate with a fresh atmosphere.
A standout feature of the Best Western Madison Hotel is its exemplary cleanliness. Guests frequently praise the spotless condition of the rooms, bathrooms and communal areas, contributing to a pleasant and comfortable stay. The hotel's staff also receive high marks for their friendliness, professionalism and exceptional service. Specific staff members are often mentioned for their commendable hospitality, enhancing the personalized guest experience.
The free wifi is generally reliable and fast, meeting the needs of travelers for both casual browsing and video calls. Although some users report slower speeds at times, the overall feedback on the hotel's wifi service is positive.
Parking at the hotel is considered convenient and secure with various options including free and covered parking. While some guests note the cost of private parking to be relatively high, the accessibility and safety of the parking facilities are appreciated.
The hotel is particularly well-suited for families, offering spacious rooms and family suites, along with attentive staff who cater to family needs. Many guests highlight the family-oriented approach, making the hotel a recommended choice for those traveling with children.
Beds at the hotel are generally comfortable with many guests noting the quality bedding and pillows. A few reviews mention hard mattresses, but the overall sentiment remains positive regarding the sleeping arrangements.
As a four-star establishment, the Best Western Madison Hotel is seen as meeting most expectations, offering a high-quality experience with modern amenities, professional service and an ideal location. While there are occasional areas for improvement, such as room sizes and specific service aspects, the hotel remains a solid option for travelers seeking convenience, cleanliness and comfort in Milan.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
About Best Western Madison Hotel
License: 015146-ALB-00091, IT015146A15W4JTRK9
Guest Reviews
Location
This central proximity allows for a smooth journey into and out of the city, ideal for those on a short stay or traveling further afield in Italy. The convenience of walking just a few minutes to catch early trains or airport shuttles is a significant advantage. Additionally, its favorable location ensures that popular attractions, dining options and bustling city life are within comfortable walking distance, yet the hotel itself remains situated on tranquil streets.
Overall, the hotel's strategic placement, coupled with its quiet ambiance and accessibility, stands out as a key feature, making it a favored choice for travelers seeking hassle-free commuting and a restful stay in Milan.
Breakfast
Dinner
The hotel's restaurant service had mixed reviews; some guests enjoyed tasty meals and reasonably priced pizzas, while others were less impressed with additional service fees and the limited selection. The pinsa, in particular, received positive remarks. However, the bar service throughout the day left some guests wanting more, especially those looking to unwind with a drink after a long day.
Eating options outside the hotel garnered more favorable comments with many guests finding good and varied dining choices in the immediate vicinity. The ease of finding nearby places to have dinner enhanced the overall stay for many. Additionally, the staff showed commendable customer service by offering to pack breakfasts for guests with early flights and recommending nearby restaurants for dinner reservations.
Overall, while the breakfast received high marks, the hotel's lunch and dinner services could benefit from more variety and better quality, particularly in the restaurant and bar services. Nonetheless, the convenience of nearby dining options helps to balance the experience for visitors.
Rooms
However, many guests found the room sizes to be on the smaller side with some describing them as tiny and inadequate, especially in comparison to the photos. Issues such as poor views, noise and outdated furniture were also mentioned. Ventilation and temperature control problems were frequently reported with rooms being described as too warm or inadequately ventilated.
Despite these criticisms, the general sentiment remained positive regarding the cleanliness and comfort of the rooms. The functional design, quiet ambiance and modern amenities, such as new sheets and ample toiletries, were appreciated by many. The strategic location and daily room service also added to the overall satisfactory experience for most guests, although some pointed out that the hotel did not match its four-star rating based on room size and amenities.
In summary, while the rooms' compact size and certain environmental controls may not satisfy all guests, the majority found their stay at the Best Western Madison Hotel to be comfortable and convenient, particularly noting the cleanliness and modern design of the rooms.
Beds
However, some guests found the beds a bit hard and, in a few instances, uncomfortable. There were mentions of hard mattresses and instances where the bedding was less than ideal, such as old pillows or thin duvets. Despite these occasional complaints, the majority of reviews emphasize the comfort of the beds, making it a reliable choice for a restful stay.
The rooms themselves generally complement the comfort of the beds with good room temperatures and cleanliness contributing to a positive overall sleeping experience.
Cleanliness
Several reviews mention the modern design of the rooms, along with them being quiet, spacious and well-equipped. The air conditioning and other amenities are noted to be well-maintained and functioning properly. Housekeeping services receive praise for their efficiency and professionalism, ensuring that rooms are cleaned daily to a high standard. Despite some minor issues, such as occasional dust or maintenance in certain parts of the hotel, overall satisfaction with the cleanliness is evident.
The hotel is situated in a quiet and clean neighborhood, further contributing to the overall positive guest experience. While there are occasional remarks about areas that could improve, like the breakfast variety or some renovation processes, these do not overshadow the hotel's commitment to excellent hygiene and organization. The Best Western Madison Hotel is clearly a top choice for travelers prioritizing cleanliness and comfort.
Staff
Wi-Fi
However, some guests did encounter issues, particularly with slow internet speeds in the evening and occasional connection disruptions. Registration with an email address or Facebook account was a necessary step, which some found inconvenient. Despite these occasional hiccups, the quality of the wifi was praised by the majority, who considered it satisfactory for most of their needs, including video calling. In conclusion, while there are a few areas for improvement, the overall wifi experience at Best Western Madison Hotel is positive, making it a dependable option for guests.
Parking
For those looking for convenience, valet parking services, although available for a fee, operate efficiently. The hotel also offers the option of private parking nearby, though some guests noted it as being costly at around 28-29 Euros per night. Despite this, the secure and well-planned parking facilities, along with easy access to nearby stations, make commuting straightforward for guests. However, it's worth mentioning that parking arrangements might be external and sometimes limited with no discounts offered to hotel patrons for nearby parking facilities. Overall, the parking provision is widely regarded as effective and accommodating, if a bit on the expensive side.
Family
The hotel offers well-prepared and organized facilities that are conducive to family stays. Many reviews highlight the availability of family suites and triple rooms, which are particularly convenient for families of up to five people. The thoughtful addition of amenities like cots for babies further enhances the suitability for families.
A spotless and well-maintained property, Best Western Madison Hotel provides an excellent accommodation option for those traveling with children. Its family-oriented approach is consistently highlighted with efficient and professional staff making it a recommended choice for family tourism in Milan. Whether for a few days or a longer stay, this hotel supports a pleasant and accommodating experience for families.
4 Star
However, some guests have expressed that the hotel does not fully align with four-star expectations with mentions of underwhelming room sizes and quality aspects that could be improved. There are also occasional references to issues such as the lack of hot water and extra charges for certain amenities like orange juice during breakfast, raising doubts about its four-star rating. Despite these criticisms, many reviews still recommend the hotel for its reasonable pricing and overall quality. The hotel’s modernity, central location and comprehensive offerings contribute to its standing as a solid option for travelers, though some aspects might fall short of the highest four-star expectations.
Business
The hotel is praised for its quiet and comfortable atmosphere, which is particularly beneficial for business stays. Reviews highlight the helpful and business-oriented staff, who ensure that the accommodation is well-prepared and organized for meetings and business activities.
Moreover, the facilities are designed to be useful for professionals with a high level of security and coordination evident across the services provided. Guests find the rooms neat and well organized, aligning well with the needs of business travelers.
Overall, the Best Western Madison Hotel is recommended for its professional setup, central location and friendly, courteous staff, making it a convenient and attractive option for business trips.
Accessible
However, the hotel does exhibit certain limitations regarding full accessibility for individuals with severe mobility issues. Despite the presence of an elevator, some aspects such as the entrance step over 20 cm high and the narrow spaces around the double bed pose challenges for wheelchair users. The bathroom, while spacious and equipped with a handle next to the toilet, lacks essential features like a shower seat and a conveniently placed bidet that can be problematic for those with significant mobility constraints. Moreover, the placement of amenities like the hairdryer, positioned high and behind the bidet, proves impractical for use from a sitting position.
In summary, the Best Western Madison Hotel may serve well for guests with mild physical limitations or elderly individuals but may fall short for those who rely exclusively on wheelchairs for mobility.
Romantic
No, Best Western Madison Hotel doesn't have any pool.
No, a spa isn't available at Best Western Madison Hotel.
No, Best Western Madison Hotel doesn't allow dogs.
No, parking facilities aren't available at Best Western Madison Hotel.
No, Best Western Madison Hotel doesn't have a gym.
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