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Summary of reviewsAV Hotel Milano is highly praised for its unbeatable location, just steps away from the Milano Centrale train station. Guests appreciate the hotel's proximity to local and regional transportation, making it easy to explore Milan and beyond. The central location is complemented by a peaceful environment with a range of excellent restaurants and shops nearby.
The rooms receive consistent accolades for their cleanliness and modern design, often described as spotless and comparable to those in five-star hotels. Guests find the rooms spacious and comfortable with modern amenities and effective soundproofing. However, some guests note that certain rooms can be dimly lit and compact and there are occasional maintenance issues.
The cleanliness of the hotel stands out as a major highlight with guests frequently noting the immaculate standards maintained throughout the establishment. Daily housekeeping and fresh towels enhance the overall experience, creating a welcoming and cozy atmosphere.
The staff at AV Hotel Milano are commended for their friendliness, helpfulness and professionalism. Guests frequently mention the exceptional service provided by the reception and concierge teams, who offer excellent recommendations for local dining and sightseeing. The staff's warm demeanor and good communication skills, including proficiency in English, contribute significantly to a positive stay.
While the hotel lacks breakfast options, nearby cafés and a pastry shop provide convenient alternatives. The absence of breakfast services has been a point of disappointment for some guests, who feel that this could enhance the overall experience.
WiFi connectivity presents a mixed bag with some guests experiencing slow and inconsistent internet access, while others had no issues. This factor might be considered by those for whom strong internet access is crucial.
The hotel is also noted for its accommodation of families, offering quadruple rooms and a central location ideal for exploring Milan. The vibrant surrounding area provides ample evening entertainment options, although some guests noted occasional noise disturbances.
Beds at AV Hotel Milano are frequently praised for their comfort with many guests highlighting the quality of the mattresses and bedding. Minor complaints about bed softness are outweighed by the general satisfaction with the sleeping arrangements.
Accessibility is another strong point with the hotel equipped with ADA-compliant features, including elevators and ramps, making it suitable for travelers with special needs.
In summary, AV Hotel Milano offers a clean, comfortable and convenient stay, particularly favoring those who prioritize location, cleanliness and service. Despite a few minor drawbacks, the hotel's exceptional standards in these areas make it a favored choice for visitors to Milan. Show more
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Categories
Family Friendly Hotel
Hotel near Nightlife Spots
Accessible Hotel
Small Hotel
Room Types
Double RoomWith free WiFi, this classic-style room features a flat-screen TV and a double bed. The private bathroom is complete with a hairdryer and free toiletries.
Triple RoomWith free Wi-Fi, this classic-style room features a flat-screen TV and tiled floor. The private bathroom is complete with a hairdryer and free toiletries.
Deluxe Double RoomWith free WiFi, this classic-style room features a flat-screen TV. The private bathroom is complete with a hairdryer and free toiletries.
Quadruple RoomWith free WiFi, this classic-style room features a flat-screen TV. The private bathroom is complete with a hairdryer and free toiletries.
About AV Hotel Milano
License: 015146-ALB-00448, IT015146A14Z3RGL3T
Guest Reviews
8.1
Very Good
Location
Located just steps away from the central hub of Milano Centrale train station, AV Hotel Milano offers guests an unbeatable location for their stay in the city. The hotel's proximity to the train station and metro lines makes it exceptionally convenient for those arriving from or heading to the airport and for exploring Milan's renowned attractions. Visitors frequently highlight the ease of access to both local and regional transportation, facilitating effortless travel within and beyond the city.
Guests appreciate the hotel's immediate vicinity to useful amenities, including excellent local restaurants and shops. The clean and well-maintained accommodation stands in an elegant building close to the station, offering a peaceful environment despite its central location. Perfect for quick overnight stays or extended visits, the hotel's strategic position allows travelers to maximize their time sightseeing or transiting through Milan.
Overall, the AV Hotel Milano's prime location near Milano Centrale and easy access to the city's public transport network make it an ideal choice for travelers prioritizing convenience and connectivity. Visitors consistently praise the hotel's excellent location, making it a favored option for those wanting to explore Milan with minimal hassle.
Breakfast
Guests at AV Hotel Milano have frequently voiced their disappointment regarding the absence of breakfast options. Many expected a continental breakfast to be included, especially given the room rates, but were left unsatisfied as no such meals were available. Historical context of the pandemic was cited by some, indicating that breakfast services were discontinued due to Covid-19, yet guests felt that at least offering coffee or a bar fridge with snacks in the room could have been a considerate touch.
Despite the lack of in-house meal options, some guests pointed out the presence of nearby cafés and a sweet pastry shop across the street as convenient alternatives. Nonetheless, the consensus highlights a significant demand for the hotel to reinstate or introduce some form of breakfast service to enhance the overall experience.
Rooms
AV Hotel Milano offers rooms that are generally well-received for their cleanliness and modern design. Guests frequently mention that the rooms are very clean with some describing them as spotless and comparable to those in five-star hotels. The modern furnishings, tasteful decorations and functional design are particularly highlighted, making the rooms not just clean but also aesthetically pleasing.
Many guests appreciate the spaciousness of the rooms, noting that they are large enough to comfortably accommodate their needs, often with plenty of room to move around. However, there are also mentions of smaller and more compact rooms, which are described as cozy and well-designed but might feel a bit tight for guests with larger luggage or those looking for more space.
Comfort is another strong point with numerous mentions of comfortable beds and well-maintained facilities. The soundproofing is effective, ensuring a peaceful stay despite the hotel's proximity to the train station. Rooms often include modern amenities like USB and C-type charging ports, modern bathrooms and essential toiletries, adding to their convenience.
Despite the overall positive feedback, there are a few recurring drawbacks. Several guests found the rooms to be dimly lit with limited natural light and insufficient artificial lighting making them feel dark. Additionally, some rooms have smaller showers or occasional maintenance issues, such as clogged drains or broken gadgets.
Overall, AV Hotel Milano provides a comfortable, clean and modern stay, especially suitable for those who prioritize cleanliness and design. However, potential guests should be aware of the varying room sizes and lighting conditions when booking.
Beds
AV Hotel Milano receives high marks for its beds with numerous guests praising them as extremely comfortable, soft and clean. Many reviews highlight the spaciousness and comfort of the beds, making it clear that a good night's sleep is almost guaranteed. The bedding and linens are frequently described as new and very comfortable, adding to the overall positive experience. Specific mentions of comfortable bed toppers and firm mattresses add to the appeal for those who appreciate extra details in their sleeping arrangements. While there are occasional comments about the beds being too soft or the double beds being smaller than usual, these are in the minority. Overall, the reviews make it evident that AV Hotel Milano delivers a consistently comfortable sleeping experience, contributing significantly to a satisfying stay.
Cleanliness
The guest reviews for AV Hotel Milano overwhelmingly highlight the exceptional cleanliness of the establishment. Descriptions such as clean, very clean and super clean frequently recur, painting a picture of immaculate standards upheld throughout the hotel. The rooms, bathrooms and common areas are consistently mentioned as being clean, well-maintained and tidy, reinforcing a reliable level of hygiene and order. Reviewers also noted the modern and comfortable atmosphere of the hotel, emphasizing the well-decorated interiors that contribute to the overall pleasant experience.
Daily housekeeping is a standout feature with guests appreciating the regular cleaning and the fresh towels provided each day. The establishment is described as having impeccable cleanliness with an environment that is both welcoming and cozy. Positive remarks also extend to the hotel's general maintenance with many noting its good condition, well-kept facilities and pleasant smell.
Although there are a few minor complaints, such as the size of the rooms and occasional noise, these do not overshadow the consistent praise for the hotel's cleanliness. Overall, the reviews suggest that AV Hotel Milano sets a high standard for hygiene, providing a clean and comfortable stay for its guests.
Staff
Guests consistently commend the staff at AV Hotel Milano for their friendliness, helpfulness and professionalism. They note the supportive and welcoming attitude of the staff, who go above and beyond to ensure a pleasant stay. Numerous guests highlight specific staff members, such as Brandon and Audrey, for their exceptional kindness and attentiveness. The reception and concierge teams are particularly praised for their cooperative and accommodating service, providing excellent recommendations for local dining and sightseeing.
The front desk staff is described as understanding, patient and courteous, making the check-in and check-out process smooth and efficient. The overall service is marked by a high level of communication and responsiveness, contributing to an atmosphere where guests feel well taken care of.
The staff’s eagerness to assist is repeatedly mentioned with many guests appreciating how the staff looked after their luggage and offered great initiatives. The professionalism combined with a warm, welcoming demeanor creates an environment where guests feel at home. The staff's ability to speak brilliant English further enhances the experience for international visitors.
In summary, the team at AV Hotel Milano is characterized by their enthusiasm, kindness and exceptional customer service, making a significant positive impact on the guests' overall experience.
Wi-Fi
The WiFi experience at AV Hotel Milano has varied among guests. Many found the internet connection to be slow or inconsistent with several mentioning that the signal was weak or erratic. Some guests reported that the WiFi was unavailable in their rooms and others noted that it was entirely non-existent. Connection issues also prevented some from using the TV's internet features. However, a few guests did not encounter any problems with the WiFi during their stay and felt that the hotel offered good value for money. Despite the WiFi challenges, some reviews suggested that if strong internet access is not a priority, the hotel remains a satisfactory choice.
Family
AV Hotel Milano offers an accommodating environment for families, featuring a quadruple room suitable for family stays. It serves as a convenient option for brief stopovers, especially for those arriving late or catching an early train from the nearby Centrale Station. The hotel’s central location makes it easy for families to explore Milan, ensuring a pleasant stay for a family holiday or trip. The cleanliness of the hotel is consistently noted, providing a comfortable space for families, including those with three children. Overall, it is a good choice for families looking for a practical and clean hotel in a strategic location.
Nightlife
AV Hotel Milano is situated in a lively central station neighborhood, known for its numerous restaurants and bars, making it an excellent choice for those seeking vibrant nightlife. Guests have noted the abundance of evening entertainment options nearby. The staff at the hotel receives commendations for being very helpful and for offering useful advice on where to spend evenings. Keycards are provided to guests for convenience. However, some guests mentioned noise disturbances from others returning late at night and loud air conditioning. Additionally, the lighting in the bathrooms might not meet some expectations and the area around the hotel may feel less charming after dark.
Accessible
AV Hotel Milano offers a highly accessible accommodation option for travelers, including those with disabilities. The hotel is strategically located just 50 meters from the central station, providing seamless access to public transportation, including trains and the metro. This makes it an ideal choice for both business and leisure travelers who prioritize connectivity.
Guests have repeatedly highlighted the hotel's ADA compliance with specific mentions of its accessible entrances and ramps. The building is equipped with elevators to all floors, ensuring ease of mobility for those with special needs. The hygiene standards are commendable and the staff is friendly and welcoming.
The nearby vicinity is packed with numerous services, further enhancing the convenience factor of the stay. Despite a minor drawback of some noise due to the central location, the advantages of staying here are evident. Whether one is here for business or vacation, AV Hotel Milano stands out as a clean, comfortable and accessible option.
No, AV Hotel Milano doesn't have any pool.
No, a spa isn't available at AV Hotel Milano.
No, AV Hotel Milano doesn't allow dogs.
No, parking facilities aren't available at AV Hotel Milano.