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Summary of reviewsHotel Pik stands out as an attractive choice for travelers due to its prime location, cleanliness, room quality and exceptional staff service. Positioned at the heart of the city, it grants easy access to major attractions such as the market square, old market, train station and various parks and restaurants. Its proximity to the Auschwitz-Birkenau Memorial makes it a convenient base for exploring the area. The on-site secure underground parking adds to the convenience.
Breakfast at Hotel Pik generally receives positive feedback for its quality and variety, despite some critiques about limited choices and coffee quality. The dinner, on the other hand, is highly praised for its delicious cuisine and affordability with guests appreciating the convenience and professionalism of the restaurant staff.
The hotel offers spacious, clean and comfortable rooms, often highlighted for their large size, bright ambiance and well-equipped bathrooms. Features such as separate bedrooms and TV rooms, coffee and tea-making facilities and excellent cleanliness standards are frequently mentioned. Although some rooms lack features like air conditioning or tilt windows, the overall sentiment remains positive.
Guest reviews consistently commend the outstanding cleanliness of the entire facility with meticulous attention to sanitation in both rooms and communal areas. The politeness and enthusiasm of the hotel staff significantly enhance the guest experience, as their friendliness, helpfulness and professionalism consistently earn high praise.
While the hotel’s free Wi-Fi service receives dissatisfaction due to weak or non-existent connectivity in some rooms, the hotel compensates with alternative parking options and reasonable charges. This is further complemented by ample family-friendly accommodations, which are spacious and well-suited for families despite occasional noise issues and minor amenity concerns.
Overall, Hotel Pik delivers a comfortable, clean and centrally located stay, supported by exemplary staff service and varied dining options, making it a highly regarded choice for both leisure and business travelers. Show more
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Hotel near Golf Courses
Hotel Pik is featured in lists of hotels with parking near golf courses in Silesian. This indicates its suitability for golf lovers seeking accommodations with proximity to golf facilities.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms? No, some rooms only:
Is there an extra charge? Yes
Answers last updated by Hotel Pik
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Double or Twin RoomAn elegant room with a flat-screen TV and a bathroom with a shower.
SuiteTwo elegant interconnecting rooms with a flat-screen TV in each room, and a bathroom with a bath.
Classic Single RoomThe single room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Comfort Triple Room with ShowerProviding free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The triple room provides a tea and coffee maker, a wardrobe, a dressing room, a carpeted floor and a flat-screen TV. The unit offers 3 beds.
Guest Reviews
8.5
Very Good
Location
Hotel Pik boasts an enviable location, praised for being right at the heart of the city, making it a convenient base for exploring the surrounding areas. Situated on the market square and only 100 meters from the old market, it offers guests easy access to beautiful parks and the charming old town.
Proximity to a plethora of good restaurants and shops enhances its appeal, underscoring its central location. The hotel's vicinity to the train station and city center further solidifies its reputation as a well-located establishment. Additionally, it serves as a great starting point for visitors planning a trip to the Auschwitz-Birkenau Memorial, about a 40-minute drive away.
Guests appreciate the underground garage and safety features, which add to the overall convenience. Many have highlighted the spacious and clean rooms, contributing to a comfortable stay. Whether traveling for leisure or using it as a base for local sightseeing, Hotel Pik's central and convenient location makes it an attractive option for travelers wishing to explore the city and nearby attractions.
Breakfast
Hotel Pik receives mixed reviews regarding its breakfast offerings, but most guests praise the overall quality and variety. The breakfast is frequently described as very good with many reviewers noting the delicious and diverse selection available at the buffet. There are also positive mentions of regional specialties and plentiful options that cater to different tastes. Some guests highlight the superb quality of the breakfast, including the delicious pastries and the excellent food served on the terrace.
However, there are a few criticisms worth noting. Some guests felt that the breakfast was limited in choice and not as varied as they had hoped. Issues such as small portions, infrequent replenishment of dishes and modest offerings were also mentioned. Additionally, the coffee served at breakfast received mixed reviews with some describing it as undrinkable.
Despite these occasional drawbacks, many guests recommend the breakfast at Hotel Pik and find it sufficient, if not exceptional. The breakfast is typically included in the price and served from 7:00-10:30 AM with some variations on weekends. The restaurant on-site also receives positive mentions for dinner, adding to the dining experience at the hotel. Overall, while there are areas for improvement, the breakfast at Hotel Pik is generally well-regarded and contributes positively to the guest experience.
Dinner
Hotel Pik offers a dining experience that impresses with both its quality and affordability. Reviewers consistently highlight the excellent cuisine and very delicious food, which exceeds expectations given its reasonable pricing. Guests found the dinner offerings not only tasty but also varied with many dishes available. The convenience of ordering over the phone to skip waiting times adds an extra layer of service. The professionalism of the staff, both at the reception and in the restaurant, receives high praise. With its on-site restaurant and bar open till 22:00, the hotel ensures guests can enjoy a pleasant dining experience without needing to leave the property. The breakfast, though modest, is also noted as good. Overall, Hotel Pik's restaurant provides a reliable and delicious dining option for guests.
Rooms
Hotel Pik offers an impressive array of spacious and clean rooms, consistently praised for their large, bright and comfortable layouts. Guests appreciate features such as separate bedrooms and TV rooms in some units, as well as well-equipped bathrooms and the availability of coffee and tea-making facilities. The rooms are highlighted for their cleanliness and comfort with large beds and generous space being common themes.
Several reviews specifically mention the spaciousness of the rooms, often describing them as very large or even consisting of two rooms, making them ideal for families. The presence of clean sanitary facilities and comfortable furniture such as sofas and armchairs add to the overall positive experience. Some rooms also offer great views, including church vistas and maintain a quiet atmosphere conducive to relaxation.
However, it is noted that some rooms lack certain features such as air conditioning, refrigerators or tilt windows and a few reviews indicate that certain areas might benefit from renovation. Despite these minor issues, the overall sentiment is positive with guests valuing the room size, cleanliness, comfort and the good service provided. Hotel Pik also benefits from a good location with convenient hotel parking, making it a highly regarded choice for travelers seeking spacious and clean accommodation.
Beds
Hotel Pik's beds receive generally positive feedback from guests. Many reviews highlight the comfort of the beds, describing them as comfortable or very comfortable. Guests note that the bedding is clean, soft and fragrant, contributing to a pleasant sleeping experience. Soft mattresses are also mentioned favorably, ensuring a good night's sleep for many.
However, there are a few areas guests feel could be improved. Some guests found the fold-out bed to be hard and uncomfortable, though they acknowledged that the other beds in the room were very comfortable. A narrow double bed was noted by some with a suggestion to book two separate beds for a more comfortable sleep together. Additionally, there are mentions of beds that squeak and a pillow that caused morning headaches for one guest.
Overall, Hotel Pik's beds and bedding largely meet guest satisfaction with a few minor issues occasionally reported. The hospitable staff also adds to the positive experience.
Cleanliness
Hotel Pik consistently earns high praise for its exceptional cleanliness, making it a top choice for travelers who prioritize hygiene. Guests highlight the meticulously clean and tidy rooms, which are regularly serviced to maintain a high standard of sanitation. The bathrooms and other sanitary facilities are also noted for being well-maintained and in good condition. The hotel’s cleanliness extends beyond the rooms to the entire facility, contributing to a comfortable and well-kept environment. The availability of coffee, tea and water in the rooms adds to the convenience, further enhancing the overall experience. Polite service from staff complements the pristine conditions, ensuring guests feel well looked after. Overall, the hotel's cleanliness is a standout feature that continually meets and exceeds guest expectations.
Staff
Hotel Pik is known for its exceptional and dedicated staff. Almost every review highlights the friendliness and warmth of the hotel's personnel. Guests continuously describe the staff as very kind, cool and extremely helpful, earning top marks for their welcoming demeanor. The receptionists particularly stand out for their politeness, helpfulness and willingness to provide information readily. The courteous approach and hospitable nature of the staff create a positive atmosphere that leaves a lasting impression on guests. The overall consensus is a high level of satisfaction with the service provided, cementing the staff's reputation as one of Hotel Pik's strongest assets.
Wi-Fi
Guests at Hotel Pik have consistently expressed dissatisfaction with the Wi-Fi service. The primary issue seems to be the lack of reliable internet access in the rooms with many reviews mentioning that the Wi-Fi often doesn't work at all or is very weak when it does. Some guests have noted that Wi-Fi reception is only available in specific areas like the bathroom, which is not convenient for most. The Wi-Fi coverage throughout the hotel appears to be poor and there have been frequent complaints about the complete absence of internet connection in the rooms. There are suggestions that although efforts to improve the Wi-Fi are ongoing, significant improvements are still needed.
Parking
Hotel Pik offers various parking options, including convenient and secure underground parking. Guests appreciate the safety and availability of the underground parking spaces, although some mention that the parking spots can be narrow and too long. Parking charges are reasonable with the underground lot costing around 20 PLN per day. Additionally, limited free underground parking is sometimes available. The hotel also features a small payable parking area directly in front. Conveniently located in the city center, parking at the hotel is generally hassle-free with alternative options nearby and the added convenience of a supermarket within the same building.
Family
Hotel Pik offers spacious and suitable accommodations for families, making it a favorable option for those traveling with children. The family rooms are particularly large, capable of comfortably accommodating three to four people and generally well-suited for family stays. Many guests have noted the overall suitability and ample space provided in these rooms, enhancing the comfort of their stay.
While there have been some concerns about noise levels due to events held at the restaurant and loud guests, the hotel staff is responsive to complaints. Despite these issues, the family-friendly ambiance and the spaciousness of the rooms seem to leave a positive impression with many expressing a willingness to stay again. A minor issue noted was the condition of some amenities, such as a torn baby cot, but this did not overshadow the overall positive feedback regarding accommodations for families.
Business
Hotel Pik stands out as a reliable option for business travelers, offering good value for money. Guests appreciate the excellent food in the hotel's restaurant and a satisfying breakfast, making it a convenient choice for those on the road for business. It is particularly recommended for business meetings, thanks to its reliable parking system and adequate desk space for paperwork. This hotel has evolved positively since its founding, maintaining a reputation as a very nice hotel whether you're on a business trip or seeking rest during a longer journey.
No, Hotel Pik doesn't have any pool.
No, a spa isn't available at Hotel Pik.
Yes, Hotel Pik welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hotel Pik.