Hotel Guararapes
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Summary of reviewsHotel Guararapes generally receives favorable reviews, particularly for its location and breakfast offerings. Guests are consistently impressed with the hotel's strategic positioning close to the city center, allowing for easy access to main attractions within a short drive. The quiet and relaxing surroundings contribute to a comfortable and peaceful environment and the well-maintained external facilities add to its appeal. While a few guests encounter varying issues with access and distance, the consensus remains positive regarding the hotel's convenient and charming location.
When it comes to breakfast, Hotel Guararapes excels. Guests frequently praise the variety, quality and abundance of food provided with many describing it as excellent, wonderful and even spectacular. The breakfast buffet features a wide selection of breads, cold cuts and beverages, contributing to an enjoyable dining experience in a relaxing atmosphere. Though occasional concerns arise about disorganization, limited fruit options and delays during busy times, these are generally overshadowed by the positive feedback on the extended breakfast timetable that accommodates guests' schedules.
The rooms at Hotel Guararapes are appreciated for their spaciousness and cleanliness with a notable architectural design that creates an airy atmosphere. However, room comfort and maintenance often fall short with complaints about musty smells, unfinished renovations and inconsistent furnishings. Beds and towels sometimes lack in quantity and quality, while noise, poor lighting and faulty amenities like air conditioning and mini-fridges further detract from the overall room experience. Nevertheless, the hotel's structure and common areas are generally well-received, suggesting that guests may benefit from ensuring they book refurbished rooms in advance.
Cleanliness in Hotel Guararapes is mostly satisfactory with particular praise for the tidy hallways and various facilities. Yet, there are significant criticisms regarding the state of the pool areas and some public spaces, where issues like dirty pools, musty rooms and presence of pests occasionally occur. Thus, while cleanliness standards meet the expectations of many, there are areas for improvement, particularly in pool maintenance and thorough room cleaning.
Hotel staff is often commended for their courteous and attentive service. Guests frequently highlight the politeness, proactivity and helpfulness of the personnel with specific praise for standout reception service. However, some operational challenges, such as long wait times at check-in and understaffing in reception and breakfast services, can lead to less favorable experiences. Despite isolated issues, the friendly and courteous nature of the staff remains a strong point.
Wi-Fi service at Hotel Guararapes is notably weak, confined mainly to the reception area and inconsistent even there. This presents a challenge for guests reliant on dependable internet access for communication and work, posing a significant drawback in an otherwise serene environment.
The pool facilities receive mixed reviews. While some guests appreciate the secure and occasionally heated adult and children's pools, issues with cleanliness, noise and crowding are frequently mentioned. The heated pool, in particular, often fails to meet expectations with inconsistent temperatures and cleanliness problems, detracting from its intended use for relaxation.
Finally, reviews of the beds offer a mixed picture. While some guests find them comfortable with clean bed linen, numerous others struggle with hard mattresses, yellowed pillows and overall discomfort. Single beds being too hard and double beds not meeting queen-size standards contribute to an unsatisfactory sleep experience for some.
In summary, while Hotel Guararapes garners positive feedback in key areas such as location, breakfast and staff friendliness, it faces notable challenges with room maintenance, Wi-Fi reliability, pool cleanliness and bed comfort. With targeted improvements in these areas, the overall guest experience could be significantly enhanced.
Categories
When it comes to breakfast, Hotel Guararapes excels. Guests frequently praise the variety, quality and abundance of food provided with many describing it as excellent, wonderful and even spectacular. The breakfast buffet features a wide selection of breads, cold cuts and beverages, contributing to an enjoyable dining experience in a relaxing atmosphere. Though occasional concerns arise about disorganization, limited fruit options and delays during busy times, these are generally overshadowed by the positive feedback on the extended breakfast timetable that accommodates guests' schedules.
The rooms at Hotel Guararapes are appreciated for their spaciousness and cleanliness with a notable architectural design that creates an airy atmosphere. However, room comfort and maintenance often fall short with complaints about musty smells, unfinished renovations and inconsistent furnishings. Beds and towels sometimes lack in quantity and quality, while noise, poor lighting and faulty amenities like air conditioning and mini-fridges further detract from the overall room experience. Nevertheless, the hotel's structure and common areas are generally well-received, suggesting that guests may benefit from ensuring they book refurbished rooms in advance.
Cleanliness in Hotel Guararapes is mostly satisfactory with particular praise for the tidy hallways and various facilities. Yet, there are significant criticisms regarding the state of the pool areas and some public spaces, where issues like dirty pools, musty rooms and presence of pests occasionally occur. Thus, while cleanliness standards meet the expectations of many, there are areas for improvement, particularly in pool maintenance and thorough room cleaning.
Hotel staff is often commended for their courteous and attentive service. Guests frequently highlight the politeness, proactivity and helpfulness of the personnel with specific praise for standout reception service. However, some operational challenges, such as long wait times at check-in and understaffing in reception and breakfast services, can lead to less favorable experiences. Despite isolated issues, the friendly and courteous nature of the staff remains a strong point.
Wi-Fi service at Hotel Guararapes is notably weak, confined mainly to the reception area and inconsistent even there. This presents a challenge for guests reliant on dependable internet access for communication and work, posing a significant drawback in an otherwise serene environment.
The pool facilities receive mixed reviews. While some guests appreciate the secure and occasionally heated adult and children's pools, issues with cleanliness, noise and crowding are frequently mentioned. The heated pool, in particular, often fails to meet expectations with inconsistent temperatures and cleanliness problems, detracting from its intended use for relaxation.
Finally, reviews of the beds offer a mixed picture. While some guests find them comfortable with clean bed linen, numerous others struggle with hard mattresses, yellowed pillows and overall discomfort. Single beds being too hard and double beds not meeting queen-size standards contribute to an unsatisfactory sleep experience for some.
In summary, while Hotel Guararapes garners positive feedback in key areas such as location, breakfast and staff friendliness, it faces notable challenges with room maintenance, Wi-Fi reliability, pool cleanliness and bed comfort. With targeted improvements in these areas, the overall guest experience could be significantly enhanced.
Family Friendly Hotel
The hotel offers accommodation suitable for families. It is located in Miguel Pereira, providing access to local attractions.
Dog Friendly Hotel
This hotel is listed as pet-friendly.
Hotel with Swimming Pool
It is listed as a hotel with swimming pool facilities.
Heated Pool Indoor Pool Children's Pool Outdoor Pool
Hotel with Parking
This hotel offers parking facilities. It makes it convenient for guests arriving by car.
Hotel with Outdoor Pool
Featuring three pools, this hotel includes an outdoor pool with a shallow end, a children's pool, jacuzzi, sauna, and steam room. These diverse facilities cater to both adults and families seeking relaxation and fun by the water.
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Hotel with Children's Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Guararapes boasts a fantastic location that consistently impresses its guests. Its close proximity to the city center is often highlighted, providing convenient access to downtown areas and main attractions within a short drive. Many visitors appreciate how its well-situated positioning makes it a great base for exploring the city, making it easy to enjoy a weekend stay or a restful getaway. The surroundings are described as quiet and relaxing, contributing to a comfortable and peaceful environment. The hotel's infrastructure, facilities and outdoor spaces are well-received, adding to the overall appeal. While a few guests have mentioned inconsistencies with the distance to the center and some challenges with access, the general consensus is overwhelmingly positive, praising the excellent location, ease of access and the charm of the city itself.
Hotel Guararapes has consistently received positive feedback for its breakfast offerings, described by many guests as very good, tasty and varied. Reviews highlight the wide variety of food options available, including a generous selection of breads, cold cuts and drinks. The breakfast buffet is often commended for being plentiful and well-stocked.
Guests appreciate the quality and taste of the breakfast with some noting that it exceeded their expectations. Others have called it wonderful, excellent and even spectacular. There's also praise for the ambiance and environment of the breakfast area, contributing to an enjoyable dining experience.
However, some guests experienced issues such as disorganization, limited fruit options and the lack of certain items like cakes and cheese bread. On busier days, the breakfast space can become crowded and there were occasional delays in replenishing food and utensils. Despite these minor setbacks, the breakfast timetable has been extended to better accommodate the morning rush, which many guests found convenient.
Overall, the breakfast at Hotel Guararapes receives high marks for its variety, quality and generous portions, making it a positive aspect of the guests' stay.
Hotel Guararapes offers rooms that are notably spacious and clean with a commendable architectural design and airy atmosphere. Many guests appreciated the ample space of the rooms and bathrooms, along with the cleanliness. However, several issues arose regarding room comfort and maintenance. A recurring complaint was the persistent musty smell and inadequate ventilation in numerous rooms. Additionally, some rooms appeared to be undergoing unfinished renovations, exhibiting unpainted doors, glue stains and half-rusty sink structures.
Guests noted an inconsistency in furnishings with some furniture being old, worn out or not properly fitting the beds. The bedding and towels supplied often fell short of sufficient quantity and the lack of phones in rooms hindered direct communication with the front desk. Lighting in the rooms was also a concern, often described as inadequate, contributing to a cold and unwelcoming ambiance.
Noise was another frequent complaint, especially in rooms located near busy areas like kitchens or corridors. The air conditioning systems were reported as faulty and there were issues with non-functioning mini-fridges. The bedding quality was criticized with claims of discomfort and age and some rooms were mentioned to be overly cold due to ceramic flooring.
Despite these drawbacks, the overall structure of the hotel was appreciated with spacious and comfortable common areas. For those particular about room conditions, it might be beneficial to contact the hotel in advance to ensure they are placed in a refurbished and well-maintained room.
Hotel Guararapes presents a mixed experience when it comes to the beds. On the positive side, some guests found the beds comfortable with mentions of clean bed linen and good mattresses. However, others pointed out several issues. Numerous reviews highlighted the beds being particularly hard and uncomfortable with pillows and mattresses often described as yellowed and lacking comfort. Single beds were noted to be very hard and some guests mentioned that double beds were small and not up to the common standard of queen-sized beds in many other places. There were also comments about the rooms being cold without adequate heating, adding to the discomfort. Additionally, issues with the fit of the sheets and sagging were brought up, contributing to an overall unsatisfactory sleep experience for several guests.
Hotel Guararapes garners mixed reviews regarding cleanliness. The rooms and common areas are generally clean and maintained with particular attention given to cleanliness in the hallways, which can sometimes cause some disturbances due to noise. Some guests appreciate the spotless environment and the orderly maintenance of the facilities, highlighting clean rooms and common spaces. However, there are notable exceptions with multiple complaints about the poor state of the pool areas and some public spaces.
Specific issues include dirty pools, a musty smell in certain rooms and the presence of dust and mold, which detract from the overall experience. There are also reports of slow housekeeping services and occasional lapses in room and bathroom cleaning. While some guests find the cleanliness impeccable, others point out significant shortcomings such as unclean kids' areas and musty accommodations. The presence of pests like cockroaches has also been mentioned.
Overall, while the general cleanliness of Hotel Guararapes is satisfactory for many, there are critical areas needing improvement, particularly the heated pool and some rooms to ensure a consistent guest experience.
The staff at Hotel Guararapes receive considerable praise for their courtesy and dedication, frequently described as polite, attentive and always smiling. Guests often commend the excellent customer service, noting employees' proactivity and helpfulness. Specific mentions of staff members, such as receptionist Cleiton, highlight the top-notch reception service.
However, there are also areas needing improvement. Several reviews point out long wait times at check-in and an understaffed team, particularly affecting reception and breakfast services where more personnel are needed to manage the restocking of utensils, plates and food items efficiently. Some guests found the reception staff less friendly with instances of disorientation noted among the team. These operational challenges occasionally lead to experiences such as rooms not being ready upon arrival.
In summary, while the staff's friendliness and courteousness are standout features at Hotel Guararapes, issues with understaffing and reception efficiency do impact the overall guest experience.
Hotel Guararapes presents a serene and welcoming environment for guests, but its Wi-Fi service draws some concerns. Guests have noted that the Wi-Fi is mainly available in the reception area and does not extend to the rooms. Even within the reception area, the connection is inconsistent, often failing to meet the needs of modern travelers who rely on reliable internet access. Despite the tranquil setting, the weak and unreliable Wi-Fi signal is a notable disadvantage for those needing effective communication during their stay.
The guest reviews for Hotel Guararapes present a mixed picture of the hotel's pool facilities. While many guests reported issues such as dirty water, mold between tiles and even occasional slime, others had a more positive experience. Several reviews highlight the presence of both adult and children's pools, noting that these are secure and in some cases, heated. Despite cleanliness being a common concern, some guests found the pools to be pleasant and good for use. However, noise and crowding also seem to be recurring issues noted by visitors, impacting the overall enjoyment of the pool area.
Visitors to Hotel Guararapes have expressed notable dissatisfaction with the conditions of the heated pool. Reviews frequently cite that the pool was either turned off or not heated to comfortable temperatures, rendering it unusable for relaxation or enjoyment. In several instances, guests reported the water being too hot, which further detracted from their experience. Cleanliness also emerged as a significant issue with numerous mentions of the pool being dirty or filthy. These consistent concerns highlight a need for improvement in maintaining the pool's cleanliness and temperature to meet guest expectations.
Location Show Map
Location
Breakfast
Guests appreciate the quality and taste of the breakfast with some noting that it exceeded their expectations. Others have called it wonderful, excellent and even spectacular. There's also praise for the ambiance and environment of the breakfast area, contributing to an enjoyable dining experience.
However, some guests experienced issues such as disorganization, limited fruit options and the lack of certain items like cakes and cheese bread. On busier days, the breakfast space can become crowded and there were occasional delays in replenishing food and utensils. Despite these minor setbacks, the breakfast timetable has been extended to better accommodate the morning rush, which many guests found convenient.
Overall, the breakfast at Hotel Guararapes receives high marks for its variety, quality and generous portions, making it a positive aspect of the guests' stay.
Rooms
Guests noted an inconsistency in furnishings with some furniture being old, worn out or not properly fitting the beds. The bedding and towels supplied often fell short of sufficient quantity and the lack of phones in rooms hindered direct communication with the front desk. Lighting in the rooms was also a concern, often described as inadequate, contributing to a cold and unwelcoming ambiance.
Noise was another frequent complaint, especially in rooms located near busy areas like kitchens or corridors. The air conditioning systems were reported as faulty and there were issues with non-functioning mini-fridges. The bedding quality was criticized with claims of discomfort and age and some rooms were mentioned to be overly cold due to ceramic flooring.
Despite these drawbacks, the overall structure of the hotel was appreciated with spacious and comfortable common areas. For those particular about room conditions, it might be beneficial to contact the hotel in advance to ensure they are placed in a refurbished and well-maintained room.
Beds
Cleanliness
Specific issues include dirty pools, a musty smell in certain rooms and the presence of dust and mold, which detract from the overall experience. There are also reports of slow housekeeping services and occasional lapses in room and bathroom cleaning. While some guests find the cleanliness impeccable, others point out significant shortcomings such as unclean kids' areas and musty accommodations. The presence of pests like cockroaches has also been mentioned.
Overall, while the general cleanliness of Hotel Guararapes is satisfactory for many, there are critical areas needing improvement, particularly the heated pool and some rooms to ensure a consistent guest experience.
Staff
However, there are also areas needing improvement. Several reviews point out long wait times at check-in and an understaffed team, particularly affecting reception and breakfast services where more personnel are needed to manage the restocking of utensils, plates and food items efficiently. Some guests found the reception staff less friendly with instances of disorientation noted among the team. These operational challenges occasionally lead to experiences such as rooms not being ready upon arrival.
In summary, while the staff's friendliness and courteousness are standout features at Hotel Guararapes, issues with understaffing and reception efficiency do impact the overall guest experience.
Wi-Fi
Pool
Heated Pool
Yes, Hotel Guararapes has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Hotel Guararapes.
Yes, Hotel Guararapes welcomes dogs.
Yes, parking facilities are available at Hotel Guararapes.
No, Hotel Guararapes doesn't have a gym.
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