InfoSummary of reviewsTasman Holiday Parks - Airlie Beach receives high praise from guests for its balanced blend of convenience and tranquility, nestled just 2 kilometers from the town center. This serene setting offers easy access to the bustling city center, local pub, grocery store and marina, making it an excellent base for exploring the Whitsundays while maintaining a peaceful and family-friendly atmosphere. The park is well-maintained with ample amenities, parking space next to cabins and well-kept camping grounds. Friendly and helpful staff further enhance the experience, providing assistance with directions and transportation.
The dining experience at the park is diverse and enjoyable, featuring various food trucks, including a notable Korean option. A food and coffee van at the entrance and a nearby tavern provide additional options, complemented by well-equipped kitchens in the accommodations for those preferring to cook.
Accommodations at Tasman Holiday Parks are consistently rated as clean, comfortable and spacious with modern furnishings and fully equipped kitchens. Guests appreciate the tranquil setting and proximity to public transport, although some mention minor issues like broken fly screens and small bathrooms. Most guests find the cleanliness to be exceptional with well-maintained communal areas and regular cleaning ensuring a high standard of hygiene.
The staff consistently receive high commendations for their friendliness and helpfulness, contributing significantly to the welcoming atmosphere. Their customer service is highlighted as exceptional with numerous examples of staff going above and beyond to ensure a pleasant stay.
While the WiFi service is deemed insufficient with reports of weak and unreliable connections, other facilities like the pool area are highly appreciated. The pool is described as beautiful, clean and well-maintained, providing a delightful setting for relaxation and fun. Families particularly enjoy the children's pool, bouncy pillow, playground and various activities, making it a fantastic destination for those traveling with kids.
Parking at the park is convenient with most guests finding ample space next to their accommodations, though some suggest that additional spots could enhance the experience further. Beds receive mixed reviews with many guests finding them comfortable, while others report issues like hardness or small size in bunk beds.
Overall, Tasman Holiday Parks - Airlie Beach is a highly recommended destination for those seeking a comfortable, well-maintained and family-friendly environment with excellent staff and facilities, despite some minor areas for improvement. Show more
InfoSummary of reviewsDiscovery Parks - Airlie Beach is highly regarded for its ideal location, providing a peaceful retreat amidst lush tropical forests while remaining conveniently close to the main tourist areas, shops and the port of Airlie. This setting offers a tranquil environment with the delightful sounds of nature creating a calming atmosphere. The park features family-friendly amenities, including a water park, pool and jumping pillow, making it a popular choice for travelers of all ages.
The park's accommodations receive praise for their cleanliness and comfort with many guests appreciating the modern, spacious and well-equipped rooms. Despite occasional mentions of compact or outdated units needing maintenance, the overall feedback highlights the accommodations as neat and comfortable. The grounds and communal areas are consistently noted for their cleanliness and well-maintained state, adding to the appeal.
The standout feature of Discovery Parks - Airlie Beach is its exceptional staff. Guests frequently commend the team for their friendliness, helpfulness and dedication to ensuring a pleasant stay. The efficient check-in process and the supportive attitude of the owners contribute to a welcoming and homey atmosphere. Families particularly appreciate the ample activities available for children, such as the large pool, water park and playground, further enhancing the enjoyment of their stay.
While some challenges with the Wi-Fi service are reported, including weak signals and connectivity issues, the positive experiences with other amenities generally outweigh these concerns. The pool area with its water slides and splash pad, is a major highlight, especially for families. Although the pool can be cold during winter and may need minor upkeep, it remains a favorite spot for fun and relaxation.
Parking options are well-received, catering to various vehicle needs, though some guests note the uneven terrain and occasional constraints. The park stands out as an excellent destination for families, offering a laid-back atmosphere with plenty of activities and facilities to keep children entertained. Additionally, it is a convenient option for pet owners with pet-friendly cabins ensuring that furry companions are welcome.
Despite a mixed experience regarding bed comfort with some guests finding the beds too hard or small, others have enjoyed a restful sleep with comfortable mattresses and soft pillows. The overall atmosphere of Discovery Parks - Airlie Beach promises a relaxing and enjoyable stay, combining convenience, comfort and excellent customer service. Show more
