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Summary of reviewsC-Hotels Excelsior, located in the heart of Middelkerke, consistently impresses with its exceptional beachfront location. Guests have praised the hotel's central yet tranquil setting, providing easy access to shops, restaurants and attractions like the sand sculpture festival. The convenience of a tram stop right in front of the hotel, coupled with the beautiful panoramic sea views, contributes significantly to the overall favorable experience.
The breakfast at C-Hotels Excelsior is frequently described as excellent. Guests enjoy a hearty and delicious spread with an extensive selection of sweet and savory options, fresh ingredients and delightful extras like pastries and coffee. The cozy, light-filled breakfast room with outdoor seating and sea views further enhances the dining experience. The attentive and friendly staff help ensure a pleasant start to the day.
Rooms at C-Hotels Excelsior are noted for their cleanliness, modern decor and functional amenities. Although some guests found the rooms small and lacking in air conditioning, the overall sentiment remains positive due to the beautifully decorated spaces and breathtaking sea views. The hotel staff receive high marks for their friendliness, professionalism and commitment to excellent customer service, consistently addressing any issues promptly.
Cleanliness stands out as a strong point at the hotel with guests frequently praising the spotless rooms and well-maintained common areas. Although there are occasional lapses, the hotel maintains a generally high standard of hygiene.
Families find C-Hotels Excelsior accommodating, especially appreciating the spacious family rooms and the hotel's proximity to the beach, which is ideal for children. While there are areas for improvement in some family facilities, the overall experience remains positive.
Guests have mixed experiences with the nightlife in the area, noting some nighttime noise but no specific recommendations for nightlife venues. For dog owners, the hotel is notably dog-friendly with ample amenities and nearby facilities to cater to pets, making it an excellent choice for those traveling with furry companions.
In summary, C-Hotels Excelsior offers a well-rounded experience, excelling in location, breakfast, cleanliness and service. While there are minor issues such as room size and noise, the overall atmosphere, dedicated staff and beach access make it a favored choice for a memorable beachfront stay. Show more
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Categories
Family Friendly Hotel
This hotel is located directly on the North Sea, providing easy beach access for families. It consistently receives very good user ratings and offers modern rooms.
Dog Friendly Hotel
This hotel is pet-friendly and is located in Oostende, near Middelkerke. It offers amenities suitable for both humans and their furry companions.
Cheap Hotel
C-Hotels Excelsior combines affordability with a central location. It offers basic amenities and is a convenient base for exploring the city without spending too much.
3-Star Hotel
This hotel is well-regarded, with a good location and positive reviews. It's a reliable option for a comfortable stay.
Hotel near Nightlife Spots
Room Types
Double Room with Courtyard ViewA double bedded room that has views of the courtyard.
Double Room with Street ViewA double bedded room that has views of the dunes.
Studio with Sea ViewThis studio benefits from a private sea-view terrace, a microwave, a fridge and a coffee machine.
Family RoomThis room has a TV and bathroom with shower.
Family Room with Separate BedroomThis room has a TV and bathroom with shower.
Triple Studio with Sea ViewProviding free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. The studio provides air conditioning, a seating area, heating, a TV with cable channels, as well as sea views. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Situated in the heart of Middelkerke, C-Hotels Excelsior boasts an exceptional location that consistently earns praise from its guests. Nestled directly on the beach, this hotel offers unparalleled proximity to the sea, making it an ideal spot for beach lovers and those looking for a seaside retreat. Visitors commend the hotel's central yet tranquil setting, allowing easy access to the bustling boulevard and picturesque promenade while avoiding excessive crowds.
The convenience of a tram stop right in front of the hotel enhances its accessibility, along with nearby shops, restaurants and various attractions, including the sand sculpture festival. Guests appreciate the panoramic sea views from both the rooms and the breakfast area, adding to the overall appeal of their stay.
Furthermore, the location serves as a perfect base for exploring the town center, taking scenic walks along the dike and enjoying the coastal amenities. Despite some occasional noise issues, the superb placement of C-Hotels Excelsior remains a standout feature, making it a favored choice for a memorable beachfront getaway.
Breakfast
At C-Hotels Excelsior, guests consistently praise the breakfast experience. The offered breakfast is described as very good, hearty and delicious, meeting the expectations of many travelers. Guests appreciate the extensive and varied selection, highlighting the ample choices between sweet and savory options. The buffet is frequently replenished, ensuring fresh and plentiful offerings throughout the morning.
Many reviewers commend the breakfast for being more than satisfactory, often noting its generosity and completeness. The quality of the food is remarked upon positively with fresh rolls, fruits, cereals, yogurt and a variety of toppings available. Notably, the breakfast includes delightful extras like fresh pastries and delicious coffee, contributing to an enjoyable start to the day.
Several guests highlight the beautiful breakfast room, which is often described as cozy and filled with light with the added bonus of an outdoor seating option. The sea view that accompanies breakfast is mentioned as a significant draw, enhancing the overall dining experience with a picturesque backdrop. The friendly and attentive staff further elevate the breakfast experience, making guests feel well cared for during their stay.
Overall, the breakfast at C-Hotels Excelsior is frequently described as excellent or top-notch, leaving a lasting impression on guests with its variety, quality and the scenic view. Despite a few mentions of less fresh items, the general consensus is overwhelmingly positive and many guests look forward to enjoying this meal again on their next visit.
Dinner
C-Hotels Excelsior offers a dining experience with both positive and constructive aspects. Guests appreciate the convenience of coffee and tea being freely available throughout the day, enhancing their relaxation and comfort. The breakfast area receives compliments for its beauty, especially with tables offering a sea view which adds to the overall dining ambiance.
The hotel has implemented two dining times, which helps manage crowding and ensures a smoother experience for guests. Additionally, the option for lunch packets provides flexibility for those needing a meal on the go.
However, it's noted that the bacon and sausages could use improvement with some guests noting they weren't quite up to standard. Despite this, the overall breakfast and attentive staff contribute positively to the dining experience. For other meal options, the proximity to numerous nearby restaurants and brasseries offers guests ample alternatives for diverse culinary experiences.
Rooms
C-Hotels Excelsior offers a range of rooms that are mostly praised for their cleanliness, modern decor and functional amenities. Many guests appreciated the beautifully decorated rooms, neat bathrooms and practical layouts. The hotel's strong points include its well-insulated, quiet rooms and the breathtaking sea views available from some accommodations. The location of the hotel is another highlight, being well situated for convenient access to local attractions.
However, several reviews point out that the rooms are generally small with many describing them as cramped and lacking in space. The absence of air conditioning and refrigerators in numerous rooms was a common complaint, especially given the rooms tended to get hot and stuffy. Additionally, some guests reported issues with noise from both inside and outside the hotel and occasional maintenance problems like non-draining showers and broken fixtures.
The staff at C-Hotels Excelsior received consistent praise for their friendliness and helpfulness, adding a positive note to many guests' stays. The hotel’s appearance is largely modern and refreshed, although a few areas and rooms appear dated and in need of maintenance. In summary, while C-Hotels Excelsior excels in location, cleanliness and service, potential guests should be prepared for relatively small rooms and occasional issues with temperature control and noise.
Beds
C-Hotels Excelsior offers a mixed experience when it comes to their beds with a notable skew towards positive feedback. Many guests have commented on the beds being good, very good or even exceptionally comfortable. Highlights include the beds being described as comfortable with some calling the bedding impeccable and the mattresses soft. There were also mentions of beds being very comfortable and providing a lovely sleep experience. Guests appreciated the clean and comfortable bedding and found comfort in having their own blankets.
However, the comfort level varied among different guests. Some found the mattresses too soft, resulting in discomfort, while others described the beds as bouncy or unstable. Specific negative feedback mentioned beds being too small, poorly made or even disastrous. It was noted that some of the mattresses have seen better days and certain temporary or children's beds were of poor quality.
In summary, while the overall sentiment on the bed comfort at C-Hotels Excelsior leans towards being positive, potential visitors might want to consider their personal preferences for mattress firmness and bed size before booking.
Cleanliness
C-Hotels Excelsior consistently receives positive remarks for its cleanliness and hygiene from guests. The rooms and bathrooms are frequently praised for being very clean, tidy, well-maintained and modern. Many guests appreciate the hotel's efforts in ensuring that everything from the bedding to the shared facilities is kept in immaculate condition. The hotel is described as both modern and exceptionally clean with specific mentions of spotless rooms and clean, spacious accommodations. Cleanliness extends to the family rooms and common areas, contributing to a universally neat and tidy environment.
However, there are occasional mentions of lapses in maintaining this high standard. Some reviews highlight issues such as unclean floor tiles, bathroom joints needing freshening and occasional oversight by housekeeping like unemptied trash or tissues found under the bed. Additionally, minor maintenance issues such as weak water pressure or light fixtures were noted but generally did not overshadow the overall sentiment that the hotel prioritizes cleanliness.
In summary, despite a few isolated complaints, C-Hotels Excelsior is largely recognized for its impeccable hygiene standards, making it a reliable choice for cleanliness-conscious travelers.
Staff
C-Hotels Excelsior consistently impresses guests with its exceptional staff. Reviews frequently highlight the friendliness and helpfulness of the team, describing them as welcoming, attentive and professional. Guests appreciate the warm and polite reception they receive upon arrival, often noting the efficient and positive check-in experience.
The staff's commitment to excellent customer service is evident with many reviewers sharing how problems are promptly addressed and solutions are provided immediately. The breakfast service also gets commendations for its variety and the attentiveness of the team managing it. The overall ambiance facilitated by the staff makes visitors feel at home, indicating a well-rounded and dedicated service team.
Whether interacting with the reception desk, housekeeping or breakfast personnel, guests consistently encounter staff who are courteous, approachable and eager to assist. The team’s friendliness and professionalism significantly contribute to the positive experiences of those staying at the hotel.
Wi-Fi
C-Hotels Excelsior generally receives positive remarks about its WiFi service with many guests highlighting it as fast and reliable. Phrases like super fast and top WiFi suggest a high level of satisfaction among reviewers. The availability of good and adequate WiFi is frequently mentioned, indicating that most guests experienced satisfactory internet connectivity during their stay. However, there were a few instances where guests encountered issues, such as no Wi-Fi upon arrival and slow WiFi. Despite these occasional hitches, the overall feedback about the hotel's WiFi remains favorable.
Family
C-Hotels Excelsior offers a generally positive experience for families, particularly highlighting its family-friendly nature and the convenience of spacious family rooms. Many reviews appreciated the nicely set-up family room and spacious setups, some even mentioning a large bathroom that contributed to a comfortable stay. The hotel's proximity to the beach emerged as a significant advantage, especially for those with young children, allowing easy, frequent visits to the shore.
While there were mentions of some family rooms being poorly designed and facilities possibly needing improvements to better cater to families with children, the hotel still managed a good impression as a family-friendly destination. Guests often noted the ideal location which enhanced the overall appeal for family stays. Despite some noted areas for improvement, the combination of a comfortable family room environment and convenient access to the beach made for a generally positive family stay at C-Hotels Excelsior.
Nightlife
The nightlife around C-Hotels Excelsior appears to be a mixed experience based on guest reviews. While there are no specific recommendations for nightlife venues or activities, the area can be lively with nighttime noise being a common observation. Guests have noted disturbances from other guests, street noise, trams and families, which suggest a bustling environment even after 10 PM. For those seeking a calm evening with a cozy drink, it might be worth noting that the absence of an in-house bar could be a drawback. Overall, the location seems to offer an active atmosphere that might appeal to those who don't mind some noise in exchange for a vibrant night scene.
3 Star
C-Hotels Excelsior provides a solid option for those seeking three-star accommodations with a good balance of price and quality. Guests have noted that the price/quality ratio is commendable, making it a good value for a three-star stay. The hotel’s amenities and services meet typical three-star expectations, offering good services and a pleasant breakfast experience considering its category. The location of the hotel has been highlighted as great, adding to its appeal. While there were minor issues such as a fridge that didn’t close properly and some worn mattresses, overall, guests found their stay satisfactory and in line with what one would expect from a three-star establishment. The hotel staff received positive mentions, enhancing the overall experience.
Dog Friendly
C-Hotels Excelsior is a highly recommended destination for travelers bringing their dogs along. Located just 50 steps from the beach, it is an ideal spot for dog owners to enjoy a comfortable stay with their furry companions. The hotel is notably very dog-friendly with pets being welcomed warmly by the helpful and friendly staff.
Guests appreciated the animal-friendly and considerate atmosphere. Dogs are allowed in the breakfast area, which includes a specially designated section for guests with dogs, ensuring that both pets and owners can enjoy their meals together without feeling isolated.
There's a dog surcharge of approximately 15 Euros per day, which includes access to various amenities tailored for dogs, such as pet food and even a dog crate if needed. Travelers also noted the convenience of a nearby dog park.
Moreover, the beach adjacent to the hotel is excellent for dog owners, allowing dogs to roam and play freely. Overall, the hospitality extends seamlessly to dogs, making it a great place to travel with pets.
No, C-Hotels Excelsior doesn't have any pool.
No, a spa isn't available at C-Hotels Excelsior.
Yes, C-Hotels Excelsior welcomes dogs.
No, parking facilities aren't available at C-Hotels Excelsior.