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Summary of reviewsLa Quinta by Wyndham Miami Lakes offers an overall pleasant experience, underscored by several notable strengths and few areas needing improvement.
Guests frequently commend the convenient and quiet location of the hotel, situated in a residential neighborhood close to stores, restaurants and grocery options. This positioning provides a peaceful retreat while being accessible to various dining and shopping venues, appealing especially to those visiting family and friends nearby.
When it comes to breakfast, the hotel receives mixed but generally positive feedback. Many guests appreciate the complimentary offerings, describing them as tasty, varied and plentiful. Staples like waffles, apples, muffins and continuous availability of coffee and hot water add to the appeal. However, some guests feel the breakfast could be improved with the inclusion of more diverse options and fresh items, as well as avoiding frequent shortages.
The rooms receive varied responses. Many guests find their accommodations spacious, comfortable and equipped with useful amenities such as a fridge. However, an equal number of guests express concerns over cleanliness and maintenance, citing issues like dirty carpets, unpleasant odors and insufficient room upkeep.
Cleanliness remains a significant challenge with numerous reviews noting the hotel’s generally poor hygienic state. Common complaints include dirty hallways, moldy bathrooms and neglected areas giving off bad smells. These concerns significantly affect the overall guest experience and highlight the need for improved cleaning protocols.
The staff is often praised for their excellent service, exhibiting warmth and professionalism that enhance the stay. Specific staff members receive commendations for their helpfulness and friendliness. However, some guests experienced inconsistent service, particularly at the front desk, which slightly mars the hotel’s otherwise positive reputation in this regard.
The pool area yields mixed reviews as well. While some guests appreciate its cleanliness and find it enjoyable despite the cold water, others encounter issues with its maintenance and operational status during their visits.
Lastly, the beds at La Quinta by Wyndham Miami Lakes receive mixed feedback. Many guests find them very comfortable, positively impacting their stay. Conversely, others describe some beds as too firm, too small for groups of adults or in need of an update.
In summary, La Quinta by Wyndham Miami Lakes is well-loved for its location, decent breakfast, friendly staff and comfortable beds. However, improvements in cleanliness, room maintenance and pool upkeep could enhance overall guest satisfaction.
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