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Summary of reviewsHotel Restaurant Les Jardins D'Epône is well-regarded for its strategic location. It is conveniently close to major highways, making it an ideal choice for business travelers and those attending nearby events. The proximity to Vexin park and local shops is also a plus, along with the benefit of tranquility and ample parking. The surrounding beauty adds charm, albeit the industrial zone setting and the need for air conditioning for some guests.
The breakfast experience at the hotel receives mixed reviews. Many guests appreciate the variety and quality, especially the homemade pancakes, but some criticize it for being expensive and sometimes not ready on time. Despite these occasional shortcomings, the breakfast options are generally well-received.
Evening meals at the on-site restaurant are highly praised for their quality and value. Guests commend the excellent and satisfying dinner options and the hotel's effort to provide prepared meals even when the restaurant is closed contributes to positive feedback on the attentive service.
The rooms are a mixed bag with larger family rooms being a highlight for their spaciousness and comfort. However, issues such as narrow dimensions, poor soundproofing, inconsistent cleanliness and outdated decor detract from the overall experience. Not all rooms are well-maintained with some showing signs of wear and having cleanliness issues like mold and stains.
Cleanliness throughout the hotel garners mixed feedback. While some guests describe their rooms as clean and comfortable, others comment on significant issues, particularly in bathrooms and common areas. Inconsistent cleaning routines and outdated fixtures contribute to the overall disparity in cleanliness standards.
The staff consistently earn positive remarks for their kindness, helpfulness and accommodating nature. The team is noted for their friendly and welcoming demeanor, although language barriers occasionally pose challenges. Overall, staff interactions significantly enhance the guest experience.
Finally, beds at the hotel receive generally favorable reviews for their comfort and quality bedding, although opinions vary on mattress firmness and pillow suitability. Despite a few concerns, most guests find the bedding conducive to a good night's sleep.
Overall, while the hotel offers good value, strategic location and friendly service, improvements in room maintenance and cleanliness are necessary to elevate the guest experience.
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