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Summary of reviewsHotel Century Reforma in Mexico City is celebrated for its prime location in the lively Zona Rosa area, providing guests with easy access to numerous tourist attractions, restaurants, and nightlife. The convenience of nearby public transportation and the area's noted safety add to the hotel’s appeal, offering exceptional value for money and making it a popular choice among travelers.
The culinary experiences at the hotel receive positive feedback, especially the variety and quality of the breakfast buffet, catering to different dietary preferences. The restaurant's 24-hour service is appreciated for its tasty offerings and good pricing, further enhancing the dining experience.
Guest reviews of the rooms present a mixed picture. While many appreciate the cleanliness, comfort, and spaciousness, highlighting features like comfortable beds and balconies with city views, some mention issues related to room maintenance and outdated decor. Despite needing some updates, the strategic location and amenities ensure an overall pleasant stay.
Cleanliness is generally a strong point, with guests commending the well-maintained rooms and attentive housekeeping. A few minor issues are noted, but the staff’s dedication to maintaining a clean and inviting atmosphere is evident.
The staff at Hotel Century Reforma consistently receive high praise for their warmth and attentiveness, contributing significantly to guests' positive experiences. Their professionalism and courteous service are standout features, enhancing the overall ambiance.
While the Wi-Fi service does face criticism for connectivity issues, especially in rooms, the hotel compensates with its central location and other facilities. The gym offers good equipment but could benefit from better space management and upkeep.
The hotel's rooftop pool provides stunning city views and is often enjoyed by guests despite occasional issues with its size and temperature. The bedtime experience is generally favorable, with comfortable bedding contributing to restful nights.
Hotel Century Reforma offers commendable value for its price, although some aspects, like room decor and Wi-Fi service, could use improvement. It is a reliable choice for both leisure and business travelers, with the attentive staff and convenient services, such as early check-ins and valet parking, ensuring a pleasant stay. Show more
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Categories
Hotel with Outdoor Pool
This hotel is equipped with an outdoor pool. This facility offers guests a dedicated space for leisure and swimming during their stay.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Rooftop Pool Outdoor Pool
Business Hotel
Hotel with Gym
4-Star Hotel
Hotel with Rooftop Pool
Room Types
Standard Double RoomThese comfortable rooms have a balcony with city views and include 1 double bed, free Wi-Fi, free newspapers and a direct telephone line. The private bathroom with a marble bath tub includes a telephone and hairdryer.
Junior SuiteThese suites have a balcony with spectacular city views, a separate seating area and 1 king-size bed. In-room amenities include free WiFi, free newspapers and a direct telephone line. The private bathroom with bath tub and Roman shower as well as a hairdryer.
SuiteThese larger air-conditioned suites have a balcony with spectacular city views, a separate seating area and 1 king-size or 2 double beds. In-room amenities include free WiFi, free newspapers and a direct telephone line. The private bathroom with marble bath tub and Roman shower as well as a hairdryer.
Standard Double Room with Two Double BedsThis air-conditioned room has a flat-screen cable TV and a coffee maker. Free W-Fi is also available. The private bathroom has a Roman shower and a hairdryer.
The room also offers a working desk, telephone line and a safety deposit box.
Standard SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony with city views, this suite also offers a tea and coffee maker and a flat-screen TV with streaming services. The unit has 3 beds.
Small Single RoomThis air-conditioned single room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
Hotel Century Reforma is renowned for its exceptional location in the lively Zona Rosa area of Mexico City. The hotel offers guests a central and convenient base, ideally placed for exploring nearby tourist attractions, including the Angel of Independence and Chapultepec Castle. It's also within walking distance to a plethora of restaurants, cafes, bars, and shops, providing guests with easy access to the vibrant nightlife and local cultural experiences.
Guests appreciate the ease of access to public transportation, making it straightforward to reach other parts of the city from the hotel. The area is noted for its safety, and the pleasant, lively atmosphere adds to the overall appeal. The hotel combines this strategic location with friendly and helpful staff, ensuring a satisfying stay for guests who value comfort as much as convenience. Additionally, many reviews highlight the remarkable value for money offered by the hotel, making it a popular choice among travelers seeking both quality and proximity to major city sights.
Breakfast
Hotel Century Reforma provides a breakfast experience that generally receives positive feedback from guests. The hotel boasts a comprehensive breakfast buffet, which is often commended for its variety and quality. Guests find the wide selection appealing, with options that cater to both vegan and vegetarian preferences. The breakfast service, noted for its excellence and efficiency, contributes to the overall positive dining experience.
While some guests feel the price of breakfast may not entirely reflect the range offered, many appreciate the good price-to-quality ratio and the convenience of having diverse options at the onsite restaurant. The buffet includes an ample choice of dishes that can satisfy most palates, and items such as chilaquiles stand out as favorites. The availability of fresh fruits and good juices adds a refreshing touch to the morning meal.
Despite a few comments on limited sweet options and occasional tasteless offerings, the breakfast is widely regarded as delicious and enjoyable. The restaurant itself is described as very nice, providing a pleasant atmosphere for diners. Guests also benefit from the comfort of room service, adding to the appeal of breakfast at Hotel Century Reforma.
In summary, while there are occasional remarks about a lack of variety or high prices, the hotel's breakfast service receives commendation for its overall quality, extensive buffet options, and attentive staff, making it a valued aspect of the stay for many visitors.
Dinner
The dining experience at Hotel Century Reforma garners positive feedback from guests, highlighting the quality and taste of the food. Visitors frequently commend the diverse menu, with particular praise for the originality and flavor of offerings like the new mollete pizza. The restaurant is noted for its excellent service and reasonable prices, making dining there a pleasant aspect of the stay. Guests appreciate the breakfast buffet, alongside consistently good food and coffee. An open 24-hour restaurant provides convenience, ensuring that guests can enjoy their meals at any time. While there is a mention of a cold food incident, the overall sentiment leans towards satisfaction with the cuisine and service provided at the hotel.
Rooms
Hotel Century Reforma offers a mixed experience to its guests, particularly concerning the rooms. On the positive side, many guests appreciate the cleanliness, comfort, and spaciousness of the rooms, with beds frequently described as comfortable or super comfortable. A good number of rooms come with a balcony, offering spectacular city views, which adds value for those who prioritize a scenic setting.
Additionally, the hotel's central location makes it convenient for guests to explore the city, either through public transport or on foot. Guests also find the staff to be attentive and friendly, contributing positively to the overall experience.
However, there are notable concerns regarding the condition and maintenance of some rooms. Issues such as old furniture, small room sizes, and the occasional noise problem are mentioned, along with the need for refurbishment. Some rooms reportedly have issues with cleanliness and a lack of air conditioning. Despite these drawbacks, the hotel manages to offer a pleasant stay for many, especially with its strategic location and comfortable amenities.
Beds
At Hotel Century Reforma, guests often highlight the beds as a significant part of their stay. Many reviews praise the comfort level, describing the beds as soft, cozy, and very comfortable. These compliments extend to the bedding, with several guests noting the nice sheets and excellent mattresses, suggesting that the beds are ideal for a restful night's sleep. Some even describe the beds as being the best they have experienced in hotels within this price range. However, it is worth noting a few mixed reviews that mention issues like hard pillows, outdated decor, and, in some instances, beds and sheets that could use better maintenance. Despite these occasional criticisms, the general consensus points towards a positive experience with the hotel's sleeping arrangements, often mentioned alongside the friendly staff and good cleaning standards.
Cleanliness
Hotel Century Reforma offers a largely positive experience regarding cleanliness, as confirmed by numerous guest reviews. Generally, visitors find the facilities clean, comfortable, and well-organized, contributing to a pleasant stay. Daily room cleaning and consistent housekeeping ensure that most areas, including the rooms and bathrooms, are very clean and well-maintained. Guests often highlight the impeccable cleanliness of the rooms, deeming the hotel exceptionally tidy and safe.
There are a few mentions of challenges, including sporadic instances of hair found on bedding, dirty sheets, and occasional need for improved housekeeping. Some common areas require maintenance and better upkeep to meet the overall standard of cleanliness that many guests appreciate. Despite this, the warm and friendly staff, along with remarkable service, play a crucial role in maintaining a clean and inviting atmosphere. Renovated areas, like the breakfast room with its excellent Mexico City view, receive particular praise. Overall, Hotel Century Reforma's commitment to cleanliness and guest satisfaction shines through, despite minor imperfections due to the property's age.
Staff
The guest reviews of Hotel Century Reforma paint a picture of an establishment with an exceptionally friendly and attentive staff. Visitors consistently highlight the warmth, politeness, and helpfulness of the employees as standout features of their stay. There are frequent mentions of the professional demeanor and courteous nature of the staff, from the reception desk to the restaurant, ensuring a pleasant experience throughout. The staff’s attentiveness and efficiency in addressing guest needs make the overall customer service remarkable. In addition to the service, the hotel boasts a convenient location close to many amenities, adding to the ease of exploration for guests. While there are isolated incidents of dissatisfaction, the general consensus emphasizes the hotel staff’s dedication to ensuring guests feel welcome and well cared for during their stay.
Wi-Fi
Hotel Century Reforma, nestled in a bustling city, does face challenges with its Wi-Fi service as reflected by guest reviews. Many guests have noted difficulties with connectivity in their rooms, describing the internet as unstable and frequently dropping while attempting to connect. This intermittent connection trend largely suggests that Wi-Fi might be more reliable in communal areas, like the hotel lobby, rather than individual rooms. Moreover, some visitors who relied on internet access for TV services reported frustration due to the erratic signal. While a minority of guests did experience good Wi-Fi, the overall sentiment indicates that potential visitors might encounter issues if a strong and stable internet connection is a priority for their stay.
Gym
Hotel Century Reforma offers a gym facility that has garnered mixed reviews from its guests. On the positive side, the gym is noted for being functional and equipped with new, top-notch equipment, which suggests it has been recently remodeled. Guests have found the gym adequate for a good workout, making it a convenient option for staying active while traveling. However, there are several drawbacks mentioned that future visitors might want to consider. The gym is relatively small, and it can feel cramped and crowded with just a few people inside. Some guests have been disappointed by the cleanliness and maintenance of the gym, with reports of dirty floors and lacking amenities like exercise mats. Additionally, there have been issues with the gym not being up to expectations based on the online images. Overall, while the gym offers good equipment for a workout, its size and upkeep could be improved to enhance guest experiences.
Pool
Hotel Century Reforma offers a rooftop pool area that is frequently praised for its stunning views of the city. Guests often appreciate enjoying a beautiful sunset from this vantage point, which provides an unforgettable backdrop to their stay. However, several reviews mention that the pool itself is small and often very cold, as it lacks heating. Some guests have experienced closures or maintenance issues, leaving the pool unavailable during their visit. Concerns about cleanliness and ongoing maintenance of the pool area are quite common, with some describing the pool water as murky and dirty or noting neglected facilities. Despite these issues, visitors who find the pool open and clean describe it as lovely, especially considering the panoramic views it offers from the top floor of the hotel.
4 Star
Hotel Century Reforma offers a commendable value for its price, with guests frequently praising its excellent service and warm, attentive staff. The hotel’s location is appreciated, though there are concerns that it may be overshadowed by newer options as it has not undergone significant renovations. Despite its charming and clean environment, some find the rooms outdated and in need of a refresh to truly align with a four-star standard. While it delivers a pleasant stay, the food offerings are considered basic for a four-star establishment, and the Wi-Fi may not satisfy business travelers. Overall, the hotel is a solid choice for those seeking affordability and solid service, but might fall short for those expecting the grandeur of higher star ratings.
Business
Hotel Century Reforma is often praised for its commendable service and attentive staff, making it a reliable choice for business travelers. Many reviews highlight the convenience of the hotel's early check-in policy at no extra cost, which is particularly beneficial for those on tight schedules. The central location, combined with the availability of valet parking, adds to its appeal, ensuring easy access to the city's business hubs. The cleanliness of the facility and the competitive pricing are recognized, providing good value for the area. Though the internet connectivity is noted as a drawback for work purposes, the overall experience is positive, effectively serving as a place to unwind after a busy workday. The hotel is deemed a suitable option for both business and leisure stays, with staff efforts ensuring a pleasant visit.
Yes, Hotel Century Reforma has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Hotel Century Reforma.
No, Hotel Century Reforma doesn't allow dogs.
No, parking facilities aren't available at Hotel Century Reforma.