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Summary of reviewsHotel Casa Blanca in Mexico City consistently receives high marks for its exceptional and centrally located position near the Reforma area. Guests appreciate its convenient proximity to tourist attractions, public transportation and a vibrant neighborhood brimming with cafes, bars, restaurants, museums and shopping venues. Its strategic placement makes it an ideal choice for tourists and business travelers alike.
The hotel’s breakfast offerings are well-regarded. The buffet includes a variety of European and Mexican options with many guests appreciating the fresh fruits and tasty selections. While some wished for more variety and noted occasional pricing concerns, the quality and service during breakfast are typically praised.
Guests also commend the dinner experience at the hotel, highlighting the good food, reasonable prices and friendly service. Although the menu is sometimes seen as limited and service occasionally slow, the overall dining experience, including the cocktails at the pool bar and the quality of meals, is positively received.
Rooms at Hotel Casa Blanca are highly regarded for their cleanliness and modernity. Descriptions often mention spotless conditions, stylish decor and comfortable setups. However, some guests find the rooms a bit small, lacking natural light and soundproofing and missing certain amenities like minibars and refrigerators.
Cleanliness across the hotel is frequently praised with meticulous attention being a standout feature. Daily room cleaning and well-maintained common areas enhance the overall experience, making the hotel a highly recommended choice for cleanliness-conscious travelers.
The staff at Hotel Casa Blanca receives acclaim for their professionalism, friendliness and attentive service. Guest reviews emphasize the helpful and courteous nature of the team, from reception to housekeeping and their multilingual abilities which ease communication for international visitors.
Wi-Fi at the hotel generally receives positive feedback, especially for its high speeds in certain areas, though some guests encounter reliability issues in rooms and public spaces, affecting remote work capabilities.
The hotel's gym, though small and basic, is noted for its modern equipment and decent space for workouts. While some guests suggest that improvements and better maintenance are needed, the gym is a valuable addition for those looking to stay fit.
The rooftop pool garners mixed reviews but is mostly positive, appreciated for its stunning views, cleanliness and heated water. The pool's small size and occasional crowding are drawbacks, but its overall ambiance and service make it a popular feature.
Hotel Casa Blanca offers convenient parking options, including free and valet parking, though availability can be limited due to the crowded area. Despite these minor challenges, the parking options are generally well-received.
Families find Hotel Casa Blanca accommodating with its family-friendly services, shaded pool area and well-sized family rooms. While some note noise and the busy location as potential downsides, the hotel's overall environment and staff support make it a favorable choice for family travelers.
Finally, the beds at Hotel Casa Blanca receive mixed reviews. Many guests find them comfortable and clean, though a notable number express that the beds are too hard for their liking.
Overall, Hotel Casa Blanca stands out for its prime location, exceptional cleanliness, professional staff and satisfactory dining and accommodation options, making it a favored choice among visitors to Mexico City. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Hotel Casa Blanca has a family-friendly atmosphere and offers a shaded pool area. The hotel features suite accommodations with excellent room layouts tailored for families.
Romantic Hotel
Hotel Casa Blanca provides a comfortable stay with its well-appointed rooms and central location. Its rooftop terrace and friendly service make it a pleasant choice for couples.
Hotel near Nightlife Spots
The hotel has a terrace bar and is located in Colonia Tabacalera, providing access to nightlife options in the surrounding areas.
Hotel with Outdoor Pool
The hotel is noted as having an outdoor pool facility for its guests.
Hotel with Heated Pool
The hotel features an indoor heated pool for guest use. This provides a temperature-controlled swimming environment regardless of the weather outside.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Queen RoomThe rooftop pool is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as an inner courtyard view. The unit has 1 bed.
Superior Double RoomThis double room's standout feature is the rooftop pool. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 3 beds.
Family Room with SaunaThis family room features a rooftop pool and a sauna. Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned family room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as an inner courtyard view. The unit has 3 beds.
Executive SuiteThe rooftop pool is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as an inner courtyard view. The unit has 3 beds.
Standard Double RoomGuests will have a special experience as the double room features a rooftop pool. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Location
Hotel Casa Blanca boasts an exceptional and centrally located position in Mexico City, which is consistently praised by guests. Located in the Reforma area and just a block away from the Revolution Monument, the hotel offers convenient access to a variety of tourist attractions, historic sites and vibrant neighborhoods, including downtown and the historic center, all within walking distance. Moreover, its proximity to public transportation options like the metro and bus systems further enhances its accessibility.
The surroundings are lively with numerous cafes, bars, restaurants, museums and shopping venues nearby. The neighborhood is modern, safe and vibrant, making it an ideal location for both tourists and business travelers. Guests appreciate the strategic placement of the hotel, allowing them to explore the city easily without resorting to excessive taxi use.
In addition to its prime location, guests frequently highlight the cleanliness and comfort of the rooms and facilities. The hotel has been recently renovated, featuring modern amenities and offering a cozy atmosphere. The staff’s friendliness and exceptional service also receive high marks, contributing to a pleasant overall experience.
For those attending events or conferences, the hotel's location is noted as particularly convenient, providing easy access to major event centers. Overall, the consensus among guests is that Hotel Casa Blanca’s outstanding location is one of its strongest attributes, making it an excellent choice for anyone visiting Mexico City.
Breakfast
Hotel Casa Blanca’s breakfast offerings have garnered predominantly positive reviews from its guests. The breakfast buffet is frequently praised for its variety and quality, offering both European and Mexican options. Many guests found the breakfast to be plentiful, generous and satisfying, often highlighting the range of fresh fruits and tasty options available each morning. Service during breakfast is noted to be excellent with friendly and attentive staff adding to the overall pleasant dining experience.
The breakfast selection includes both continental and typical Mexican dishes with items available for all nationalities. Several guests mentioned the delicious chocolate and good coffee, while others were impressed by the ability to order specific preferences. The breakfast times are convenient and the buffet’s extensive spread is well-received, described as complete, varied and nutritious.
However, a few guests noted the need for more variety and options in the breakfast spread and some found the price of the buffet breakfast to be high. Issues such as the coffee machine malfunctioning or certain foods lacking warmth were mentioned, but these were overshadowed by the overall positive remarks.
Overall, Hotel Casa Blanca’s breakfast is highly appraised for its delicious and broad selection of food, making it a highlight for many visitors. The combination of quality service and a rich array of breakfast choices ensures guests start their day well-nourished and satisfied.
Dinner
Hotel Casa Blanca offers a diverse dining experience with generally positive reviews from guests. The restaurant is commendable, providing good food and a range of amenities such as USB outlets and convenient locations near other eateries and convenience stores. Although some reviews mentioned limited menu choices and occasional slow service, many guests found the dinner to be very good and praised both the delicious meals and reasonable prices. The hotel's all-day restaurant service and friendly staff contribute to an enjoyable dining atmosphere. Highlights include excellent cocktails at the pool bar, incredible soup and an overall great dinner experience. Despite a few critiques about room service and portion sizes, most guests were satisfied with the quality and value of the food provided at the hotel.
Rooms
Hotel Casa Blanca offers a compelling mix of room features that are mostly positive, according to guest reviews. The rooms stand out for their cleanliness—they are described as "very clean" and "spotless," and guests frequently mention the excellent room cleaning services. Many have highlighted that the rooms are modern, newly renovated and well-maintained, providing a comfortable and visually appealing environment.
Comfort is a notable attribute with guests finding the beds and the overall room setups conducive to a good rest. The rooms come equipped with modern amenities and have stylish decorations, which contribute to a pleasant stay.
However, the size of the rooms is frequently mentioned, often being described as small or cozy, which may not suit all guests' preferences. Some rooms are noted to be dark and lacking sufficient natural light and soundproofing issues have been pointed out. Additionally, a lack of minibars and refrigerators in many rooms can be an inconvenience for some visitors.
Overall, Hotel Casa Blanca provides comfortable, clean and modern accommodations that are ideal for travelers looking for well-maintained and efficiently serviced rooms, despite the occasional lack of spaciousness and some minor drawbacks.
Beds
When it comes to the beds at Hotel Casa Blanca, there are mixed reviews. On a positive note, many guests found the beds to be quite comfortable, often highlighting the large size and the cleanliness of the bedding. There were frequent mentions of clean sheets, tidy bedding and comfortable mattresses and pillows, which created an overall sense of satisfaction for many.
However, a significant number of guests noted that the beds were too hard for their liking with some describing them as rock hard or uncomfortably firm. The quality of the pillows also drew mixed reactions. While some found them very comfortable, others felt they were unusually hard or in need of replacement.
The comfort of the beds seems to be a hit or miss experience, depending largely on individual preferences for mattress firmness and pillow softness. Despite these inconsistencies, the cleanliness and overall maintenance of the bedding received positive remarks, adding a layer of reassurance for potential visitors.
In conclusion, while there are some areas that could benefit from improvement, especially regarding the firmness of the beds and the quality of the pillows, the hotel generally succeeds in providing a clean and comfortable sleeping environment.
Cleanliness
Hotel Casa Blanca has received overwhelmingly positive feedback regarding its cleanliness. Guests frequently remarked on the clean and well-maintained rooms, highlighting their spotlessly clean condition and impeccable attention to detail. The hotel's facilities, including rooms and common areas, were consistently described as pristine and super clean, elevating the overall guest experience.
Daily room cleaning was praised with numerous reviews emphasizing that the towels and sheets were changed regularly and the rooms kept tidy. Visitors appreciated the modern and bright rooms, which were also noted for their comfort and well-kept condition. The excellent value for money concerning cleanliness standards was a recurring theme with guests finding the hotel to be both clean and comfortable.
The professional and courteous staff also contributed to maintaining high cleanliness standards, ensuring that all amenities were in good order and the rooms remained fresh. Despite a few isolated instances of minor issues, such as hair in the shower or slight markings on the floor, the general consensus was that the hotel's cleanliness was exceptional.
In summary, Hotel Casa Blanca's commitment to cleanliness has left many guests satisfied, making it a highly recommended choice for travelers seeking a clean and comfortable stay.
Staff
Hotel Casa Blanca stands out for its exceptional staff, renowned for their professionalism, friendliness and customer-centric approach. Guests consistently highlight the helpful and polite nature of the team, noting their willingness to guide and assist with any needs, from inquiries to special requests. The staff is described as attentive and kind, maintaining a high standard of service across all departments, from reception to housekeeping.
The hotel's employees have proven experience and demonstrate loyalty, which translates to excellent, efficient and impeccable service. The frontline staff and those at the rooftop bar have received special mentions for their friendliness and helpfulness, making guests feel welcome and well-cared for.
Moreover, Hotel Casa Blanca's customer service is commended for being professional and courteous with multilingual capabilities adding to the ease of communication for international visitors. The attentive service extends to their taxi and restaurant services, further enhancing the guest experience.
Overall, the hotel's staff create a warm and accommodating environment, making guests' stays memorable and enjoyable. With an excellent location near La Reforma and numerous amenities, the friendly and professional team at Hotel Casa Blanca ensures a delightful stay for all visitors.
Wi-Fi
Hotel Casa Blanca offers generally positive Wi-Fi experiences with many guests praising the good and at times excellent internet connection. Some reviews highlight outstanding Wi-Fi speeds, reaching up to 170 Mbps. The complimentary Wi-Fi service is appreciated and it works well in certain areas like the roof. However, there are notable issues with connectivity within the rooms and public areas with reports of unreliable service and occasional technical glitches. Despite moments of high performance, guests occasionally faced challenges such as the need for resets and insufficient reliability for remote work tasks. Overall, while the Wi-Fi is positively reviewed in several aspects, there are sporadic connectivity issues that need addressing.
Gym
The gym at Hotel Casa Blanca has been noted as a well-maintained facility featuring modern equipment and a diverse range of weight machines. Many guests have found it to be a decent and useful space for a workout. While the gym is described as small and basic, it offers essentials like free weights that appeal to fitness enthusiasts. However, there are some areas for improvement, as guests have mentioned that the gym lacks certain equipment and some machines do not work properly. Overall, the gym complements the hotel's excellent facilities, including the rooftop heated pool, though it could benefit from upgrades and better maintenance to meet higher expectations.
Pool
Hotel Casa Blanca presents a rooftop pool experience that garners mixed but predominantly positive feedback from its guests. The pool area, often described as nice and pleasant, stands out with its stunning rooftop location offering amazing views, creating a charming and exclusive ambiance. The pool is well-maintained, clean and frequently appreciated for being heated, making it a comfortable spot to unwind.
However, the recurrent mention of its small size suggests that space can be limited, occasionally leading to a crowded feeling, especially during peak times. Despite this, many guests still find the area cozy and comfortable. A few critiques mention that the pool doesn't quite match its portrayal in photos, being smaller in reality and sometimes lacking adequate space for sunbeds.
On the brighter side, the rooftop pool's serene environment and good service contribute to a relaxing stay with guests often highlighting its cleanliness and the pleasant overall vibe. The pool, although small, remains a significant draw due to its picturesque setting and the terrace that adds a touch of luxury to the hotel experience. Overall, while there are some spatial limitations, the pool at Hotel Casa Blanca remains a popular feature for those looking to enjoy a visually appealing and relaxing rooftop retreat.
Parking
Hotel Casa Blanca offers a variety of parking options that cater to the needs of its guests. The hotel provides proper and safe parking facilities, including free parking that many guests find easy to access. Valet parking services are also available, adding an extra layer of convenience. Additionally, there is a restaurant on site and a travel agency, enhancing the overall experience. However, it's worth noting that the parking attached to the hotel can be somewhat limited and might feel tight at times. Some guests mentioned that street parking can be a challenge due to the crowded area and finding a spot near the hotel can sometimes be difficult. Despite these minor inconveniences, the parking arrangement at Hotel Casa Blanca is generally well-regarded with multiple positive remarks about its safety and ease of use.
Family
Hotel Casa Blanca receives positive feedback for its family-friendly atmosphere. Families appreciate the shaded pool area, which is ideal for family play, despite its small size and occasional crowding. The hotel offers perfect suite accommodations with excellent room layouts tailored for families, along with well-sized family rooms. An extensive kids menu and family-friendly services enhance the overall experience for guests with children.
The hotel's location is noted as good and safe for families, making it a convenient choice. The friendly staff at Hotel Casa Blanca are frequently mentioned for their helpfulness towards families with children.
However, some reviews mention challenges, such as noise from other families and an old building that negatively impacted their experience. The busy area around the hotel was also pointed out as not being as family-friendly as some hoped.
Overall, Hotel Casa Blanca is praised for being a great family hotel offering reasonable rates and suitable for both families and young adults with a few areas noted for potential improvement.
Business
Hotel Casa Blanca offers an excellent choice for business travelers, providing professional and efficient customer service complemented by great reception service. The accommodations are commendable, featuring rooms with adequate workstations and USB outlets. Its location in the business center ensures convenience with a quiet atmosphere and plenty of good places nearby to unwind.
Business facilities at the hotel receive high praise, including well-equipped conference rooms that are ideal for business meetings. The overall environment is conducive for work trips, making the hotel a recommended option for professional engagements. Although some reviews mention that the business center could be more accessible and that the meeting facilities did not meet all expectations, the general consensus points to suitability and convenience for business purposes.
For moments of relaxation amid work, the hotel boasts a terrace where one can unwind and momentarily forget about work stress. Despite minor drawbacks, Hotel Casa Blanca consistently proves itself to be an excellent option for those traveling on business.
Accessible
Hotel Casa Blanca offers an accessible stay for various types of travelers, including small groups and solo visitors. The hotel ensures good access for wheelchairs and makes certain that all common spaces are accessible. Guests noted a commendable level of accessibility for meal plans, making dining convenient for everyone. The location itself is also easily accessible, contributing to an overall positive experience. However, it should be noted that some areas, such as restrooms, are barely accessible and the hotel has limited accessibility features, indicating room for improvement in meeting the needs of all individuals, particularly those with more significant disabilities.
Heated Pool
The heated pool at Hotel Casa Blanca receives positive feedback for being a popular feature, particularly among children. Guests appreciate that the pool is heated, making it enjoyable regardless of the weather. The rooftop location adds an extra element of appeal with several guests highlighting the pool on the rooftop as superb. Despite its small size, many guests still find the heated pool to be a pleasant amenity. However, there were occasional mentions of the pool needing maintenance and at times, it was noted to be closed.
Outdoor Pool
The rooftop pool at Hotel Casa Blanca often garners attention as a significant highlight among guests. Positioned atop the hotel, it offers a pleasant view over the city, making it an attractive feature for many who stay here. The pool area is noted for its good service and for some visitors, it stands out as an added bonus to their hotel experience.
However, the pool is consistently described as small, significantly smaller than it appears in booking photos, which might be a consideration for those expecting a more spacious setting. The limited number of sunbeds—reportedly around five—often leaves guests without a place to sit, which can be a slight inconvenience, especially during peak hours.
Despite its size, many find the pool to be fantastic and a wonderful spot to relax, although a few have mentioned issues with cleanliness and the temperature of the pool water, noting that it isn't heated. Noise from nearby construction has also been a recurring concern, affecting the overall enjoyment for some.
In summary, the rooftop pool at Hotel Casa Blanca provides a charming retreat with picturesque city views, albeit with some limitations regarding size, furnishings and occasional noise disruptions.
Romantic
Hotel Casa Blanca offers a cozy atmosphere perfect for a romantic getaway. Couples can enjoy charming and intimate surroundings with romantic sunset views available from the rooftop bar. The hotel’s central location and clean facilities contribute to its appeal for a romantic stay. Overall, it is considered a nice place for couples looking for a peaceful and romantic retreat.
Yes, Hotel Casa Blanca has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hotel Casa Blanca.
No, Hotel Casa Blanca doesn't allow dogs.
Yes, parking facilities are available at Hotel Casa Blanca.