Hotel Carlota

Mexico City 19.43057400, -99.16337700 , Rio Amazonas 73, Colonia Cuauhtémoc (Show on Map)


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Summary of reviewsHotel Carlota stands out as a remarkable choice for travelers visiting Mexico City, thanks to its prime location near essential city landmarks and vibrant neighborhoods such as Paseo de la Reforma, Condesa, and Roma. This central positioning allows guests easy access to major attractions and ample dining and shopping options, all without extensive travel. The hotel's stylish architecture, complemented by cozy interiors and a friendly, attentive staff, enriches the overall experience.

Guests are often delighted by the hotel's breakfast offerings, which are praised for their quality and freshness, with options ranging from well-prepared eggs to excellent fresh juice and coffee. While occasional improvements in service speed and menu clarity are noted, the dining experience is largely positive, bolstered by the hotel's talented culinary team and a restaurant featuring delicious modern Mexican cuisine. The dinner service is especially acclaimed, combining exquisite meals with a fun and lively poolside atmosphere, albeit with prices considered on the higher side by some.

Rooms at Hotel Carlota receive high marks for their modern, industrial decor and exceptional comfort, particularly noted for spaciousness and cozy beds. Despite minor maintenance issues, the overall ambiance with features like rooftop patios with hammocks enhances the stay. Cleanliness is emphasized, with guests appreciating well-maintained rooms and facilities, though bathroom upkeep occasionally requires attention.

The staff at Hotel Carlota is a major asset, consistently praised for their helpfulness and professionalism, contributing to a welcoming environment. Notable figures like Carlos the bellboy and Alberto the doorman add a personal touch, ensuring guest satisfaction.

Despite challenges with unstable WiFi service, the hotel's pool area remains a significant attraction, offering a chic design and relaxing environment, appreciated by many for its warm waters and poolside amenities. The exceptional comfort of the beds also shines through, providing restful nights for guests seeking relaxation.

Overall, Hotel Carlota garners positive reviews for its stylish and clean spaces, excellent location, and commitment to guest satisfaction, making it a desirable choice for those visiting Mexico City.
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Categories
Dog Friendly Hotel
This hotel is known for being pet-friendly and offering a stylish and comfortable environment for guests and their pets. It is located in a vibrant neighborhood.

Romantic Hotel
Hotel Carlota offers a blend of modern design and comfort, featuring a central courtyard with a pool and stylish rooms. The hotel's relaxed atmosphere and convenient location make it a great choice for couples wanting to explore the city.

Hotel near Nightlife Spots
Hotel Carlota, located in Colonia Cuauhtémoc, offers a stylish hotel with a great bar scene. Its central location provides easy access to other nightlife districts.

4-Star Hotel
Hotel Carlota features a restaurant, complimentary parking, and is well-located near the Museo Casa de Carranza and Insurgentes tube station. Guests appreciate its unique design and comfortable environment.

Hotel for Honeymoon

Hotel with Swimming Pool

  Pool Lap Lanes    Outdoor Pool  


Hotel with Parking

Hotel with Outdoor Pool

Hotel with Pool Lap Lanes

Room Types
Superior Suite Boasting a private entrance, this spacious suite also comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Featuring a terrace with pool views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.

Standard Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a minibar and a wardrobe. The unit has 1 bed.

Suite Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a bath and a shower. The suite features a minibar, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Double Room with Terrace A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are offered in this spacious double room. The unit has 1 bed.

Guest Reviews
Location
Hotel Carlota enjoys an enviable location that makes it a standout choice for anyone visiting Mexico City. Nestled just a stone's throw away from the iconic Paseo de la Reforma, it offers unparalleled convenience for both business and leisure travelers. Guests appreciate the ease of access to major city attractions such as the Anthropology Museum, Chapultepec Park, and the vibrant neighborhoods of Condesa and Roma, all within comfortable walking distance. This central position also places visitors near plenty of shopping and dining options, making it easy to explore the city without needing extensive travel time. The hotel is strategically situated for quick access to public transportation and is within proximity to the American embassy, enhancing its appeal. Moreover, the stylish architecture and cozy interiors complement the excellent location, adding to the overall charm of the stay. A friendly and helpful staff, coupled with comfortable accommodation and delicious cuisine, round out a fantastic experience in this well-placed Mexico City gem.

Breakfast
Hotel Carlota seems to delight its guests with a breakfast experience that is often highlighted positively in reviews. The breakfast is frequently described as delicious and freshly made, with many guests appreciating the option to order from a menu and savoring the well-prepared eggs, excellent fresh juice, and delectable coffee. The included breakfast pleasantly surprises some guests with its quality, with a few even noting that it exceeded their expectations.

Despite these praises, a few guests mention areas for improvement, such as explanations of the breakfast offerings, portion sizes, and the variety of options available. Some reviews indicate a need for clearer communication regarding what is included in the breakfast menu. While the breakfast service is reportedly slow on occasion, it is typically seen as a tasty and enjoyable start to the day.

The overall dining experience at the hotel is further enhanced by the talented and friendly staff, who contribute to a pleasant atmosphere. Additionally, the hotel's restaurant earns high marks for its amazing local cuisine, which is consistently described as very tasty and exquisitely prepared. While the ambiance of the place shows some signs of wear, the comforting culinary offerings remain the star of Hotel Carlota.

Dinner
Hotel Carlota stands out for its exceptional dining options, consistently praised by guests for offering delicious, modern Mexican cuisine. The restaurant meal experience typically combines fantastic food and drinks with a lively atmosphere. Nestled around the pool area, the ambiance is described as both fun and beautiful, adding to the experience. Guests frequently commend the onsite restaurant for its hipster design and cool aesthetic, which enhance the overall dining experience.

Positioned in a central location, the hotel makes it easy for explorers to balance their locale adventures with exquisite meals. While some guests note the restaurant prices are on the higher side, the majority agree that the delicious offerings are worth the expense. The food, whether described as fairly priced or a bit pricey, receives high marks for quality and taste, earning accolades as some of the best eaten by patrons.

The restaurant is also lauded for its friendly and attentive service, adding to the welcoming dining experience. While one guest reported an unfortunate issue with food poisoning, the overwhelming majority of reviews emphasize positive experiences, highlighting the incredible food and vibrant atmosphere. Overall, the dining at Hotel Carlota emerges as a key highlight, promising visitors very tasty, enjoyable meals in a stylish setting.

Rooms
Hotel Carlota offers a blend of modern style and convenient location, providing exceptional value for guests looking for both comfort and design. The rooms are consistently praised for their spaciousness and unique, industrial-modern decor, featuring high-quality amenities and furnishings. Guests have noted the exceptional comfort of the beds, describing them as some of the most comfortable they have experienced. The hotel's design is distinctive, offering a mix of rustic and urban styles that create a relaxed yet hip atmosphere.

Situated in an attractive location, the hotel features beautifully designed rooms that are well-equipped and maintain a contemporary yet cozy vibe. The inner courtyard with its pool and trees serves as a delightful space for relaxation. Some rooms even boast a lovely rooftop patio with a hammock, enhancing the overall stay.

While there are occasional mentions of smaller room sizes and maintenance issues, these do not overshadow the general positive sentiment toward the quality and ambiance of the accommodations. The hotel’s cleanliness and aesthetically pleasing environment, coupled with the excellent service, add to its appeal. The on-site restaurant is also regarded highly, further contributing to a pleasant stay at this boutique hotel.

Beds
Hotel Carlota offers an exceptional level of comfort, particularly when it comes to the quality of its beds. Guests consistently describe the mattresses as comfortable, allowing for a restful night's sleep. Many reviewers highlight the beds as being very comfortable, with several even emphasizing them as the most comfortable they've experienced. The combination of plush pillows and firm yet cozy mattresses impresses, contributing to the overall sense of relaxation in the rooms. Despite a few mentions of issues with sinking or sliding mattresses, the predominant feedback reveals an inviting and comfortable sleep environment, making Hotel Carlota an appealing choice for travelers seeking rest and relaxation.

Cleanliness
Hotel Carlota combines modern design with cleanliness, offering guests a stylish and comfortable stay in an excellent location. The hotel is widely praised for its clean, spacious, and well-maintained rooms, complemented by a contemporary industrial style. Guests appreciate the overall cleanliness of the hotel, with several expressing satisfaction with how immaculately maintained the facilities are. In addition, the staff is frequently noted for being super friendly, attentive, and helpful, contributing to an enjoyable stay.

Despite the overall praise, some reviews highlight areas for improvement, particularly regarding bathroom cleanliness. Occasional reports of neglected bathrooms, unpleasant smells, and inadequate restocking of toiletries suggest that attention to these details could enhance the guest experience further. Nonetheless, the positive aspects, such as the cleanliness of the rooms, excellent location, and warm hospitality of the staff, stand out prominently, making Hotel Carlota an appealing choice for travelers seeking a clean and contemporary hotel option.

Staff
Hotel Carlota's staff consistently leave a positive impression on guests, with numerous reviewers praising their helpfulness, friendliness, and professionalism. The staff's attentiveness is evident in the excellent service they provide, which many describe as first-class. Guests often highlight the team’s readiness to assist and their accommodating nature, ensuring a pleasant and welcoming stay.

The hotel personnel, including members like Carlos the bellboy and Alberto the doorman, are frequently recognized for going above and beyond to enhance guest experiences. Their proactive approach to service is appreciated, with the staff often making efforts to upgrade accommodations or address any issues promptly.

Moreover, the staff's ability to communicate in English is seen as a valued asset, enhancing the overall experience for international travelers. Whether it's providing detailed assistance or showing genuine kindness and care, the staff at Hotel Carlota are integral to making guests feel at home. Despite a few isolated comments about unfriendliness or inattentiveness, the overall sentiment reflects a team committed to ensuring a memorable stay with their efficient and friendly service.

Wi-Fi
Hotel Carlota faces significant challenges with its WiFi service, particularly in the guest rooms. Many guests report frequent disconnections and a generally weak signal, making it difficult to connect devices such as laptops. The WiFi connection is described as poor and unstable, with some guests unable to access the internet from their rooms altogether. While the hotel provides the convenience of English-speaking staff, the lack of reliable internet access stands out as a notable area for improvement.

Pool
Hotel Carlota offers a pool experience that has garnered mixed impressions, yet remains a key highlight for many guests. Nestled within a beautifully designed property, the pool area is often praised for its warm, delightful waters and stylish integration with the surrounding architecture. The inner courtyard, which houses both the pool and a bar, provides an inviting space to relax and soak up the sun, enhanced by excellent customer service.

Many visitors appreciate the heated pool for its pleasant temperature and find the setting to be a fantastic spot to unwind. Combining relaxation with culinary pleasures, the nearby Restaurante Kun offers delicious dishes that complement the poolside ambiance.

However, some reviews mention occasional maintenance issues, such as instances of murky water or closures. Additionally, a shortage of lounge chairs and a lack of privacy have been noted by some. Despite these points, the allure of the pool and its integration within the hotel's chic design continues to appeal to a considerable number of guests who express a desire to return and indulge in its tranquil setting.


Yes, Hotel Carlota has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.

No, a spa isn't available at Hotel Carlota.

Yes, Hotel Carlota welcomes dogs.

Yes, parking facilities are available at Hotel Carlota.

No, Hotel Carlota doesn't have a gym.

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