Hampton Inn & Suites Mexico City - Centro Historico
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Summary of reviewsThe Hampton Inn & Suites Mexico City - Centro Historico is renowned for its exceptional location in the historic center of Mexico City, providing guests with easy access to major cultural sites, the Zocalo, metro stations, shopping areas, restaurants and museums. The combination of its central placement in a beautifully preserved historic building and outstanding value for money makes it a preferred choice for tourists and business travelers alike. The hotel’s welcoming and attentive staff significantly enhance the guest experience, delivering superior service and a professional atmosphere.
Breakfast at the hotel features a varied and filling selection of hot and cold options, appreciated by many guests for its assortment, despite occasional comments about the lack of variety and freshness. Rooms are praised for their cleanliness, comfort and spaciousness, particularly the suites. They are well-equipped with practical amenities like mini refrigerators and microwaves, though some guests note that updates and maintenance could improve the experience further.
Cleanliness is generally viewed positively with many guests describing the hotel and rooms as spotless and well-maintained. Minor concerns about mold, carpet cleanliness and ventilation issues do exist but are outweighed by the overall positive feedback. The beds receive outstanding reviews for their comfort, offering restful sleep with ample size and high-quality bedding.
The hotel provides free WiFi in all areas, though it sometimes suffers from inconsistent signal strength and speed. Valet parking is available at an additional fee, though parking facilities are somewhat distant and costly. The Hampton Inn & Suites is also highly family-friendly with ample room space and quiet environments facilitating comfortable stays for families with children.
As a four-star hotel, it offers luxurious experiences and great value, although some guests feel it falls short of Hilton standards in certain areas. Business travelers will find it equipped with essential amenities like ample charging outlets, a gym and business facilities, though noise from a nearby pub might be a concern for some.
Accessibility features receive high praise, as the hotel ensures convenience for guests with mobility challenges. The historic charm of the hotel, enhanced by an incredible stained glass ceiling, offers a unique and immersive experience for those wishing to explore Mexico City's cultural and historical depths. Overall, the Hampton Inn & Suites Mexico City - Centro Historico stands out as a comfortable, well-situated and service-driven choice in the heart of the city.
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Breakfast at the hotel features a varied and filling selection of hot and cold options, appreciated by many guests for its assortment, despite occasional comments about the lack of variety and freshness. Rooms are praised for their cleanliness, comfort and spaciousness, particularly the suites. They are well-equipped with practical amenities like mini refrigerators and microwaves, though some guests note that updates and maintenance could improve the experience further.
Cleanliness is generally viewed positively with many guests describing the hotel and rooms as spotless and well-maintained. Minor concerns about mold, carpet cleanliness and ventilation issues do exist but are outweighed by the overall positive feedback. The beds receive outstanding reviews for their comfort, offering restful sleep with ample size and high-quality bedding.
The hotel provides free WiFi in all areas, though it sometimes suffers from inconsistent signal strength and speed. Valet parking is available at an additional fee, though parking facilities are somewhat distant and costly. The Hampton Inn & Suites is also highly family-friendly with ample room space and quiet environments facilitating comfortable stays for families with children.
As a four-star hotel, it offers luxurious experiences and great value, although some guests feel it falls short of Hilton standards in certain areas. Business travelers will find it equipped with essential amenities like ample charging outlets, a gym and business facilities, though noise from a nearby pub might be a concern for some.
Accessibility features receive high praise, as the hotel ensures convenience for guests with mobility challenges. The historic charm of the hotel, enhanced by an incredible stained glass ceiling, offers a unique and immersive experience for those wishing to explore Mexico City's cultural and historical depths. Overall, the Hampton Inn & Suites Mexico City - Centro Historico stands out as a comfortable, well-situated and service-driven choice in the heart of the city.
Family Friendly Hotel
The Hampton Inn & Suites Mexico City - Centro Historico offers family-friendly accommodations in the historic center. Its central location allows easy access to cultural attractions and activities.
Hotel near Nightlife Spots
This hotel is in the Centro Historico, offering access to the area's nightlife and cultural attractions. The hotel provides a comfortable base for exploring the city's historical center.
3-Star Hotel
Located in the historic center, this hotel offers comfortable suites and a complimentary breakfast. Its central location provides easy access to major attractions, making it ideal for tourists interested in exploring the city's cultural landmarks.
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Guest Reviews
The Hampton Inn & Suites Mexico City - Centro Historico consistently receives high praise for its prime location. Situated close to the Plaza de la Constitución, this beautiful historic building is perfectly positioned in the heart of Mexico City's historic center, making it ideal for guests wishing to explore the city by foot. The proximity to the Zocalo, metro stations, shopping areas, restaurants and museums offers unparalleled convenience for both tourists and business travelers alike. Visitors frequently highlight the blend of comfort, cleanliness and friendly service, all complemented by the hotel's strategic placement which allows easy access to major cultural sites and the vibrant local scene. The excellent value for money, alongside welcoming and attentive staff, adds to the allure of this centrally located gem. Its charming architecture and spacious, well-maintained rooms further enhance the appeal, establishing it as a favored choice for visitors aiming to immerse themselves in the historic and cultural depths of Mexico City.
Overall, guest opinions on the breakfast at Hampton Inn & Suites Mexico City - Centro Historico are quite varied. Many guests praised the breakfast for being delicious, varied and filling, highlighting its assortment of hot and cold options, including waffles, Mexican dishes, fruits and yogurt. Some found the included breakfast buffet excellent and valued the convenient central location of the hotel.
However, several reviews pointed out that the breakfast lacks variety and could benefit from more creative and fresh options, such as natural juices and made-to-order eggs. There were also comments about the breakfast often being served cold and that it occasionally ran out of certain items. Some guests expressed disappointment, noting that it felt basic and akin to mass production with a few criticisms about its generally low quality and unappealing aspects like plastic plates and a messy buffet area.
Despite these complaints, there were still numerous mentions of good and satisfactory experiences, making it clear that the breakfast offerings met the expectations of many guests even if it lacked the flair some were hoping for.
The rooms at the Hampton Inn & Suites Mexico City - Centro Historico offer a mix of experiences for guests. Many appreciated the rooms for their cleanliness, comfort and size. Several reviews highlight spacious and large rooms, especially suites that are described as very comfortable and well-equipped. The bedding, including comfortable beds and perfect pillows, receives positive comments, making for a restful stay.
However, a recurring theme in the reviews is the dated nature of some rooms. Guests mentioned the need for updates and maintenance with issues such as outdated furniture, dim lighting and small or non-functional windows. Noise can be a problem, particularly for street-facing rooms and some guests found the room ventilation inadequate, leading to a damp smell.
Despite these drawbacks, many guests found the rooms to be adequately clean and appreciated practical amenities like mini refrigerators and microwaves. The location of the hotel, in the heart of the historic center, adds to the convenience, making it a comfortable base for exploring Mexico City. Overall, while there are areas for improvement, the hotel's room quality is generally seen as satisfactory by its visitors.
The beds at Hampton Inn & Suites Mexico City - Centro Historico receive overwhelmingly positive feedback from guests. Descriptions of the beds often include terms such as very comfortable, super comfortable and exceptionally comfortable, suggesting a high level of satisfaction. Many guests highlighted the ample size of the beds with some even referring to the beds as large or King Kong size. Comfort extends to the bedding and pillows, described as perfect, excellent and clean, contributing to a restful night's sleep.
While there are a few mentions of the bed being too soft and the pullout sofa bed being uncomfortable, these are outliers in an otherwise positive trend. Many guests appreciate the cleanliness, noting clean sheets and fresh bedding. The overall impression is that the beds provide an excellent balance of comfort and size, making them a standout feature of the hotel rooms.
Hampton Inn & Suites Mexico City - Centro Historico receives mixed reviews regarding cleanliness, though the majority of comments lean towards a positive assessment. Guests frequently characterize the hotel as very clean with many noting the rooms are well-maintained, spotless and comfortable. Impeccable cleanliness and spaciousness are often highlighted and several reviews commend the availability of replacement towels and toiletries.
Despite these positive aspects, there are occasional mentions of issues such as mold in the bathrooms, carpets that could be cleaner and instances of poor ventilation and damp smells. Some guests pointed out that not all rooms were thoroughly cleaned daily and there were a few specific complaints about bed bugs and dirty tables in the breakfast area.
Overall, while the hotel garners praise for its cleanliness and well-kept facilities with clean rooms and helpful staff being a recurring theme, some concerns remain about consistency in housekeeping standards and minor maintenance issues.
The staff at Hampton Inn & Suites Mexico City - Centro Historico consistently receive high praise from guests for their friendliness, attentiveness and helpfulness. The team is recognized for providing excellent service, maintaining responsiveness to requests and offering detailed directions. Concierges like Edgar are commended for their exceptional assistance, while reception staff are noted for their warm and efficient welcome. The housekeeping and buffet staff also receive accolades for their friendly demeanor and high level of customer service. Overall, the staff's attention to detail and commitment to guest satisfaction create a welcoming and professional atmosphere that significantly enhances the guest experience.
The WiFi at Hampton Inn & Suites Mexico City - Centro Historico has received mixed feedback from guests. Many found the internet to be good, stable and decent with some praising it as excellent. Free WiFi is available and works in all areas of the hotel, ensuring connectivity for guests. However, there are noted issues with the WiFi signal not reaching some rooms, occasional failures and slow speeds. While the internet code did not work for some, others experienced reliable connections with enough speed for their needs. Overall, the WiFi is serviceable but could benefit from improvements in consistency and speed.
The Hampton Inn & Suites Mexico City - Centro Historico offers valet parking services for an additional fee with costs typically around 260 pesos for 24 hours and approximately 180 pesos per day. Guest reviews highlight that the hotel does not have its own parking facilities or self-parking options, making parking distant and somewhat costly.
The Hampton Inn & Suites Mexico City - Centro Historico is highly praised for its family-friendly environment. Guests appreciate the spacious and well-equipped rooms, which are perfect for accommodating families, including those with babies, as cribs are readily provided. The hotel offers several family activities, contributing to a pleasant and comfortable stay. Reviews consistently highlight the quiet and comfortable nature of the rooms, making it an excellent choice for those traveling with children. Overall, it is highly recommended for families seeking a well-suited accommodation in the heart of Mexico City.
'Hampton Inn & Suites Mexico City - Centro Historico' is considered a solid four-star hotel, delivering great customer service and luxury experiences. Many guests praise the fantastic treatment and facilities provided, making it an excellent stay for both individuals and families. The clean, airy rooms and the overall exceptional offering for the price contribute to its reputation as a perfect four-star hotel experience.
While there are mixed opinions about its four-star rating with some feeling it does not entirely measure up to Hilton standards, the majority of guests agree that the hotel surpasses general expectations of quality. Its value for money is consistently highlighted with several guests citing it as worth the price and a commendable stay in the heart of Mexico City.
However, there are notes of potential areas for improvement, particularly regarding the breakfast quality and maintenance issues. Some guests were disappointed by the breakfast offerings and observed a lack of upkeep and maintenance in the hotel facilities. Despite these concerns, the positive aspects seem to outweigh the negatives, making the hotel a recommended choice for its luxurious and accommodating environment.
The Hampton Inn & Suites Mexico City - Centro Historico offers excellent customer service, making it a solid choice for business travelers. The hotel provides ample outlets for charging electronic devices, which is essential for those on business trips. Guests appreciate the good business facilities, including a great gym and a business center conducive to work and meetings. The hotel is convenient and accessible for business travelers with services such as laundry available to make extended stays more comfortable. While some furniture may appear slightly old and room cleaning occasionally takes time, the overall suitability for business use remains strong. However, it's worth noting that the presence of a nearby pub with music might be a nuisance for some. Overall, the blend of business amenities and historical ambiance offers a unique experience for work trips.
The Hampton Inn & Suites Mexico City - Centro Historico receives high marks for its accessibility features and central location. Guests appreciate the hotel's accessible entrance and facilities, making it convenient for those with mobility challenges. Its prime location in the city center provides easy access to nearby places and key attractions, making navigation smooth for all visitors. The staff is noted for their helpfulness and proactive support, adding to the overall accessibility experience. This hotel is a strong choice for travelers seeking a comfortable and accessible stay in the heart of Mexico City.
Situated in the heart of Mexico City's historic center, the Hampton Inn & Suites Mexico City - Centro Historico offers guests an opportunity to stay in a charming and beautifully preserved historic building. The hotel boasts an incredible stained glass ceiling that enhances its overall ambiance, adding to the experience of staying in an old yet well-maintained property. Its location is ideal for those wishing to explore the historic downtown area with landmarks and attractions just a stone's throw away. The hotel seamlessly blends its rich history with the convenience of being positioned in the vibrant core of the city, making it an excellent base for visitors keen on immersing themselves in Mexico City's cultural and historical vibe.
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Location
Breakfast
However, several reviews pointed out that the breakfast lacks variety and could benefit from more creative and fresh options, such as natural juices and made-to-order eggs. There were also comments about the breakfast often being served cold and that it occasionally ran out of certain items. Some guests expressed disappointment, noting that it felt basic and akin to mass production with a few criticisms about its generally low quality and unappealing aspects like plastic plates and a messy buffet area.
Despite these complaints, there were still numerous mentions of good and satisfactory experiences, making it clear that the breakfast offerings met the expectations of many guests even if it lacked the flair some were hoping for.
Rooms
However, a recurring theme in the reviews is the dated nature of some rooms. Guests mentioned the need for updates and maintenance with issues such as outdated furniture, dim lighting and small or non-functional windows. Noise can be a problem, particularly for street-facing rooms and some guests found the room ventilation inadequate, leading to a damp smell.
Despite these drawbacks, many guests found the rooms to be adequately clean and appreciated practical amenities like mini refrigerators and microwaves. The location of the hotel, in the heart of the historic center, adds to the convenience, making it a comfortable base for exploring Mexico City. Overall, while there are areas for improvement, the hotel's room quality is generally seen as satisfactory by its visitors.
Beds
While there are a few mentions of the bed being too soft and the pullout sofa bed being uncomfortable, these are outliers in an otherwise positive trend. Many guests appreciate the cleanliness, noting clean sheets and fresh bedding. The overall impression is that the beds provide an excellent balance of comfort and size, making them a standout feature of the hotel rooms.
Cleanliness
Despite these positive aspects, there are occasional mentions of issues such as mold in the bathrooms, carpets that could be cleaner and instances of poor ventilation and damp smells. Some guests pointed out that not all rooms were thoroughly cleaned daily and there were a few specific complaints about bed bugs and dirty tables in the breakfast area.
Overall, while the hotel garners praise for its cleanliness and well-kept facilities with clean rooms and helpful staff being a recurring theme, some concerns remain about consistency in housekeeping standards and minor maintenance issues.
Staff
Wi-Fi
Parking
Family
4 Star
While there are mixed opinions about its four-star rating with some feeling it does not entirely measure up to Hilton standards, the majority of guests agree that the hotel surpasses general expectations of quality. Its value for money is consistently highlighted with several guests citing it as worth the price and a commendable stay in the heart of Mexico City.
However, there are notes of potential areas for improvement, particularly regarding the breakfast quality and maintenance issues. Some guests were disappointed by the breakfast offerings and observed a lack of upkeep and maintenance in the hotel facilities. Despite these concerns, the positive aspects seem to outweigh the negatives, making the hotel a recommended choice for its luxurious and accommodating environment.
Business
Accessible
Historic
No, Hampton Inn & Suites Mexico City - Centro Historico doesn't have any pool.
No, a spa isn't available at Hampton Inn & Suites Mexico City - Centro Historico.
No, Hampton Inn & Suites Mexico City - Centro Historico doesn't allow dogs.
Yes, parking facilities are available at Hampton Inn & Suites Mexico City - Centro Historico.
Yes, Hampton Inn & Suites Mexico City - Centro Historico has a gym.
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