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Summary of reviewsCity Express by Marriott Ciudad de México Tlalnepantla offers a highly satisfying experience for travelers, marked by its excellent location, attentive service and clean, comfortable facilities. Situated within a small shopping plaza in the Satélite area, guests enjoy easy access to both CDMX and other parts of the State of Mexico. The hotel’s proximity to various conveniences, such as Starbucks, local restaurants and a cinema, provides guests with easy dining and entertainment options in a safe and tranquil environment.
The hotel receives substantial commendation for its breakfast offerings, which are described as complete and varied, starting the day on a positive note for guests. The breakfast area is praised for its cleanliness and well-organized setup, though some suggest a need for more variety to prevent repetition.
Rooms at City Express by Marriott Ciudad de México Tlalnepantla are generally well-regarded for their practicality and modern design. Guests frequently mention the comfort of the beds and the cozy ambiance of the rooms. Facilities such as the gym and breakfast area are also appreciated for their utility and cleanliness. Despite some minor complaints about noise and occasional cleanliness inconsistencies, the overall experience remains favorable.
Cleanliness is a strong point with the hotel receiving high marks for spotless facilities and rooms. While there are occasional notes about inconsistent cleaning in the restaurant area, these do not significantly detract from the overall positive sentiment.
The staff at City Express by Marriott Ciudad de México Tlalnepantla are frequently praised for their kindness, attentiveness and exceptional service, contributing significantly to the positive guest experience. Their prompt and friendly interactions foster a welcoming atmosphere, ensuring guests feel well-cared for throughout their stay.
In summary, City Express by Marriott Ciudad de México Tlalnepantla stands out as a convenient, clean and comfortable option for travelers, particularly noted for its outstanding service and excellent location. While there are minor areas for improvement, the hotel consistently delivers a highly commendable stay experience. Show more
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Categories
Hotel with Free Wi-Fi
This hotel provides complimentary Wi-Fi, ensuring guests stay connected. Ideal for business travelers, it offers convenience and essential amenities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Queen RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Double Room with Two Double BedsThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King Suite with Sofa BedThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.
Guest Reviews
8.9
Excellent
Location
City Express by Marriott Ciudad de México Tlalnepantla enjoys a highly favorable location within a small shopping plaza, making it a convenient choice for travelers. Its central position in the Satélite area offers easy access to various city regions, whether heading south to CDMX or north toward other parts of the State of Mexico. Guests find the access efficient and the surroundings tranquil, benefiting from the absence of noise which allows for restful nights.
The hotel’s proximity to daily conveniences such as Starbucks and Vips, as well as a handful of local restaurants and a cinema, ensures that guests can effortlessly enjoy meals and leisure activities without the need to stray far. This makes it particularly appealing for those who prefer having amenities within walking distance within a safe environment.
While there are numerous commendations about the location and services provided, some guests noted that access becomes challenging after the shopping center closes. Therefore, having a car can be advantageous, given that the area is otherwise somewhat distant without one.
In terms of service, the hotel maintains clean facilities and the staff's attention receives high praise. The practical and beautifully designed rooms, combined with a highly rated Mexican breakfast consisting of fresh fruit, further enhance the overall guest experience. For frequent travelers with a focus on comfort and accessibility, City Express by Marriott offers a commendable stay that balances convenience with tranquility.
Breakfast
City Express by Marriott Ciudad de México Tlalnepantla offers breakfast as part of the stay, garnering favorable reviews for its quality and variety. Guests frequently describe the breakfast as very good, complete and sufficient, emphasizing its role in starting the day on a positive note. The facility's cleanliness and organization have been praised, ensuring a pleasant dining experience. Many guests highlight the diverse breakfast options, noting the inclusion of Mexican-style dishes.
However, some feedback suggests that the breakfast can be repetitive and could benefit from more variety. While the buffet is generally appreciated, a few reviews point out areas for improvement, particularly in the quality of certain items like fruit and coffee. Despite these minor critiques, the breakfast receives overall positive marks, contributing to the hotel's appeal for both business and leisure travelers.
Rooms
City Express by Marriott Ciudad de México Tlalnepantla offers rooms that are generally well-regarded for their comfort and practicality. The beds are frequently described as comfortable, complemented by good-sized rooms that are both clean and cozy. Functional furniture provides ample space for luggage, enhancing the practical design of the rooms. The facilities, including the gym and breakfast area, receive praise for their cleanliness and utility. Additionally, the modern and stylish room design makes for a pleasant stay, perfect for short trips in Mexico.
The hotel’s service is well-rated with kind and attentive staff contributing to a positive experience. The rooms are typically clean and well taken care of, ensuring guests feel welcome and comfortable. The location of the hotel is considered excellent, offering convenience for travelers.
However, not all feedback is positive. A few noise issues are noted, particularly in rooms located near a cinema or opposite a restaurant with loud live music. Some guests found the rooms smaller than expected and occasionally too warm with inadequate ventilation. There were also occasional complaints about cleanliness inconsistencies, specifically regarding the bed linens. Despite these concerns, the overall guest experience remains predominantly favorable.
Beds
At City Express by Marriott Ciudad de México Tlalnepantla, guests have mixed feelings about the beds. On the positive side, many find the beds to be very comfortable with particularly high praise for the pillows, which are often regarded as hard to find comfortable in most hotels. There have been numerous mentions of excellent sleep quality as a result. Some guests, however, find the beds hard and less comfortable compared to other hotels. A few reviews pointed out specific issues like sagging mattresses and cleanliness concerns with mattress covers. Overall, the feedback regarding bed comfort tends to vary significantly among guests.
Cleanliness
The City Express by Marriott Ciudad de México Tlalnepantla generally receives high praise for its cleanliness with many guests appreciating the spotlessly clean facilities, restrooms and rooms. The comfortable, clean beds and modern amenities contribute to a pleasant stay. Guests frequently comment on the impeccable cleanliness throughout the hotel and commend the prompt and friendly service from the staff, enhancing the overall experience. The hotel's location adds to its appeal with convenient access to cinemas, restaurants and cafes in a safe environment.
However, there are occasional criticisms about the cleaning staff, particularly in the restaurant, indicating inconsistencies in maintenance standards. Despite these isolated incidents, the positive remarks largely overshadow the negatives with guests frequently highlighting the practical and well-maintained facilities, which make for a reliable choice considering the current health concerns. Overall, City Express by Marriott Ciudad de México Tlalnepantla stands out as a clean, comfortable and well-situated option for travelers.
Staff
City Express by Marriott Ciudad de México Tlalnepantla receives high praise for its outstanding staff. Guests consistently commend the team for their kindness, attentiveness and exceptional service. They are known for addressing issues promptly, offering friendly and helpful interactions and providing excellent attention around the clock. The hotel is noted for its cleanliness and comfortable facilities with the staff playing a key role in maintaining these standards. Furthermore, the inclusion of a satisfying breakfast with various options is frequently highlighted, contributing to the overall positive experience. The honesty and coordination of the team further enhance guests' trust and comfort during their stays.
No, City Express by Marriott Ciudad de México Tlalnepantla doesn't have any pool.
No, a spa isn't available at City Express by Marriott Ciudad de México Tlalnepantla.
No, City Express by Marriott Ciudad de México Tlalnepantla doesn't allow dogs.
No, parking facilities aren't available at City Express by Marriott Ciudad de México Tlalnepantla.
Yes, City Express by Marriott Ciudad de México Tlalnepantla has a gym.