Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsResidhome Metz Lorraine enjoys a prime location, just a few meters from the Metz train station, providing travelers with easy access to major attractions like the Centre Pompidou, the old town and the city center, all within walking distance. The convenience of nearby restaurants and a dedicated garage, along with the strategic placement close to downtown shopping centers, further enhances its appeal. Guests consistently highlight the good value for money, clean and spacious apartments, well-equipped kitchenettes and a reasonable parking rate. Additionally, the quiet environment, efficiently insulated from street noise by effective windows, is appreciated. The friendly and helpful staff contribute positively to the overall experience.
Breakfast receives mixed feedback. While the selection of fresh fruits and generous offerings are appreciated, many guests consider it overpriced at €15 and feel the variety is limited with some noting an absence of items like eggs and cornflakes. The breakfast service has been affected by COVID-19 measures, leading to less satisfying experiences with packaged food served in paper bags. The limited morning schedule is also a point of inconvenience for some.
Rooms at Residhome Metz Lorraine are spacious, clean and comfortable, boasting large beds and functional kitchenettes. They are praised for their convenience, particularly for longer stays. Despite being near the train station, the rooms are generally quiet with good soundproofing. The hotel is accessible, accommodating wheelchair users with spacious layouts. However, some rooms can be noisy with windows open and there are reports of occasional noise from neighboring areas. While most guests find the cleanliness satisfactory, certain areas are deemed outdated and minor issues like non-functional door locks and colder room temperatures have been noted.
Cleanliness standards are generally high with well-maintained common areas, studios, kitchenettes and bathrooms. However, a few guests report issues like faded or shabby appearances in some areas, run-down or unpleasant-smelling bathrooms, insufficient towel supplies and certain rooms not meeting expected cleanliness standards.
The staff at Residhome Metz Lorraine are predominantly well-regarded for their friendliness, politeness and helpfulness, especially the reception team. Efficient problem handling and efforts to communicate in English are appreciated by international travelers. Although some guests have encountered unfriendly or rushed receptionists and occasional staff absences, the overall experience with the staff remains positive.
The hotel offers convenient parking with a secured garage providing safe storage and direct access to the hotel. The parking facilities are praised for their safety, ease of access and reasonable pricing, although some guests find the access narrow for larger vehicles. Free parking is available in the hotel's yard on a first-come, first-served basis.
Lastly, the beds receive praise for their comfort and cleanliness, though some guests find them narrow and occasionally too firm, impacting sleep quality for couples. Despite these minor drawbacks, the general consensus is positive regarding the comfort of the beds.
Overall, Residhome Metz Lorraine is an excellent choice for travelers seeking a well-located, comfortable and convenient stay in Metz. Show more
Read review summaries for all categories
Categories
Dog Friendly Aparthotel
Residhome Metz Lorraine allows pets for an additional fee. It offers aparthotel accommodations, providing more space and amenities for longer stays with pets.
Aparthotel with Free Wi-Fi
This aparthotel provides free Wi-Fi. While some guests have reported occasional connectivity issues, the service is generally fast, allowing guests to stay connected.
Aparthotel with Parking
This aparthotel offers parking facilities for its residents.
Cheap Aparthotel
Offers aparthotel accommodation, providing more space and self-catering facilities than standard hotel rooms. This can be cost-effective for longer stays, allowing guests to save on dining expenses.
3-Star Aparthotel
As an aparthotel, it offers extended stay options with apartment-style rooms. Its amenities and location provide a reliable choice for longer visits.
Aparthotel near Nightlife Spots
Room Types
Studio (2 Adults)This studio offers wired internet access, a flat-screen TV and a fully equipped kitchen.
One-Bedroom ApartmentThis apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a tea and coffee maker, a dining area, a wardrobe, parquet floors, as well as a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
Residhome Metz Lorraine offers a strategically central location, making it a convenient choice for travelers. Situated just a few meters from the Metz train station, it provides easy access for those arriving by train. Guests appreciate its proximity to major attractions such as the Centre Pompidou, the old town and the city center, all within walking distance. The hotel's accessibility from the highway and its closeness to downtown shopping centers enhance its appeal.
Visitors also value the good value for money with the added benefit of amenities like clean, spacious apartments, well-equipped kitchenettes and a reasonable parking rate. The quiet environment, notwithstanding its central location, is highlighted by the effectiveness of the windows in blocking street noise. The convenience of having nearby restaurants and the availability of a dedicated garage are positively noted. The friendly staff also contributes to a satisfactory stay.
Overall, Residhome Metz Lorraine stands out for its excellent geographical location, making it an ideal base for exploring Metz whether you're staying for a single night or several days.
Breakfast
At Residhome Metz Lorraine, the breakfast offerings receive mixed feedback from guests. Many appreciate the selection of fresh fruits and consider the breakfast to be quite good and even generous. However, numerous reviews suggest that the breakfast is overpriced with €15 being cited as excessive by multiple guests. There are mentions of a "very decent" breakfast, but also complaints about the limited variety and the absence of items like eggs and cornflakes.
Some guests find the breakfast light for the cost and express disappointment with certain aspects, such as mediocre coffee and an aftertaste from the industrial fruit juice. The breakfast schedule, limited to an hour and a half in the morning, also seems to be a point of inconvenience for some.
Other concerns involve the shifts in service due to COVID-19 with breakfast being served in paper bags with packaged food, which did not seem to meet the expectations of many guests. While some take advantage of the kitchenette in their rooms to prepare their own meals, the overall sentiment suggests that breakfast could be improved, especially given the price.
Rooms
Residhome Metz Lorraine offers a range of spacious and well-equipped accommodations, especially praised for their cleanliness and comfort. The rooms feature large beds and functional kitchenettes, making them a convenient choice for longer stays or those who prefer to cook their meals. Families might find the fold-out sofa beds in the larger apartments functional but less comfortable than traditional beds.
Many guests have commented on the convenience of the location with the train station nearby and the city center, including the Centre Pompidou and the shopping mall Muse within walking distance. Despite the proximity to the train station, the rooms are generally quiet and offer good soundproofing. However, some rooms facing the street can be loud with the windows open and occasional noise from neighboring areas has been reported.
The hotel is accessible with rooms designed to accommodate wheelchair users and featuring spacious layouts. The staff is noted for their friendly welcome and the 24/7 access adds to the overall convenience of the stay.
On the downside, some areas of the hotel are considered a bit outdated and could benefit from refreshing, particularly the bathrooms. Issues such as non-functional door locks in some rooms and a colder room temperature have also been pointed out. Despite these minor drawbacks, Residhome Metz Lorraine remains an excellent choice for travelers looking for spacious, clean and well-located accommodations.
Beds
Residhome Metz Lorraine receives mixed feedback regarding its beds with a significant number of guests mentioning their comfort and cleanliness. Many reviews highlight the beds as very comfortable, clean and freshly made, providing a good night's sleep. The bedding is also noted as good and well-equipped, enhancing the overall sense of comfort.
However, some guests point out that the beds can be narrow and the mattresses, in some instances, are either worn out or a bit hard, potentially impacting the sleeping experience for couples. Despite these occasional drawbacks, the general consensus leans positively towards the comfort of the beds, making it a reliable choice for travelers prioritizing a good rest.
Cleanliness
Residhome Metz Lorraine receives generally favorable reviews for its cleanliness, though several guests note areas for improvement. Most guests describe the hotel as very clean with commendations particularly for the well-equipped kitchen amenities and the overall apartment cleanliness. Common areas, studios, kitchenettes and bathrooms are frequently highlighted as well-maintained and functional. The cleanliness is often mentioned together with other positive aspects such as the location, which is close to the train station and the tranquil, soundproofed rooms.
However, some reviews point to minor issues such as the faded or shabby appearance in certain places with specific mentions of run-down or unpleasant-smelling bathrooms. There are occasional reports of insufficient towel supplies and certain rooms not being cleaned to expected standards, citing instances of dirty tissues, old soap wrappers and cigarette butts. The cleanliness of the elevator and a dusty fan were also pointed out as areas needing attention. Despite these points, the hotel is generally seen as clean, comfortable and functional with friendly staff and good amenities.
Staff
Residhome Metz Lorraine receives predominantly positive feedback regarding its staff, particularly the reception team. Guests frequently highlight the friendliness, politeness and helpful nature of the staff. Descriptions such as very friendly, kind and professional are common. The staff is noted for their efforts to communicate in English, ensuring a pleasant and accommodating experience for international travelers.
Several guests mention the efficient handling of issues, such as promptly offering room changes when needed. The presence of a wonderful director and attentive staff underscores a welcoming environment.
However, not all experiences are consistent. Some guests report encounters with unfriendly or rushed receptionists and in a few instances, noted the absence of staff at the reception. Despite these occasional shortcomings, the staff's general attentiveness and politeness contribute significantly to a positive overall guest experience.
Wi-Fi
Residhome Metz Lorraine offers fast wifi, though some guests noted occasional issues with connectivity, particularly within room ranges and availability restricted to hallways. Despite this, the well-equipped studios, featuring essentials such as a coffee maker, microwave and dishes, contribute to a comfortable stay. Connectivity may be affected by the hotel's proximity to the train tracks, but the overall enjoyable amenities help balance out these occasional wifi challenges.
Parking
Residhome Metz Lorraine offers a variety of convenient parking options that guests appreciate. The secured parking garage is directly part of the hotel, providing a safe place to leave vacation items in the car. Guests have noted the excellent quality of the parking garage, highlighting that it provides direct access to the hotel and is conveniently located close to the city center and the central station.
The underground parking is particularly praised for its safety and ease of access. For cyclists, there's ample garage parking available for bikes as well. The cost of parking is generally deemed reasonable with fees around 8-9 euros per night.
While some guests found the parking access a bit narrow for larger vehicles, the overall sentiment is positive, especially considering the secure and covered nature of the parking facilities. Additionally, those fortunate to find a spot in the hotel's yard can park for free.
In summary, the parking options at Residhome Metz Lorraine are well-regarded for their convenience, security and reasonable pricing, contributing to a hassle-free stay for guests.
No, Residhome Metz Lorraine doesn't have any pool.
No, a spa isn't available at Residhome Metz Lorraine.
Yes, Residhome Metz Lorraine welcomes dogs.
Yes, parking facilities are available at Residhome Metz Lorraine.