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Summary of reviewsThe Fairfield Inn & Suites by Marriott New Orleans Metairie garners positive reviews from guests for its strategic and convenient location, making it an ideal base for both leisure and business travelers. Its proximity to major shopping centers, dining options, and key attractions, including the French Quarter and nearby convention venues, is highly appreciated. The hotel is nestled in a safe and quiet neighborhood, offering peace of mind and easy access to the interstate and airport.
Guests consistently praise the hotel's cleanliness and the comfort of its spacious, well-maintained rooms. The modern, updated facilities, combined with amenities such as comfortable beds and aesthetically pleasing bathrooms, contribute to a relaxing stay. The hotel's commitment to cleanliness and preventive health measures is evident in the immaculate condition of the rooms and public areas.
The friendly and attentive staff further enhance the guest experience, with many visitors highlighting the seamless service from check-in to check-out. The welcoming demeanor and professionalism of the team, notably the front desk personnel, ensure a pleasant and accommodating environment throughout the stay.
The breakfast offerings receive mixed reviews, though many guests appreciate the variety and convenience of the continental breakfast, noting options like eggs, sausage, and grab-and-go items. While there are minor mentions of missing items, such as fresh fruits and breads, the overall quality and effort are well-received.
At Fairfield Inn & Suites by Marriott New Orleans Metairie, the combination of comfort, cleanliness, strategic location, and exceptional service makes it a standout choice for those visiting the area. Show more
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Categories
Family Friendly Hotel
It offers comfortable rooms and suites, a complimentary breakfast, and a pool. Its location provides easy access to family-friendly attractions.
Hotel with Swimming Pool
This hotel offers a swimming pool, providing guests with a relaxing and recreational option during their stay.
Heated Pool Outdoor Pool
Name of the pool:Main Pool
Location of the pool:Outdoor pool
Is it a pool of special type?
Heated pool
When is the pool open?All year
Opening hours:09:00 - 22:00
Pool heating period:From 1 October to 1 March
Around the pool, there are also available:
Towels
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Answers last updated by Fairfield Inn & Suites by Marriott New Orleans Metairie
Provides standard business amenities and comfortable accommodations. Offers a reliable option for business travel with essential services.
Accessible Hotel
This hotel offers Mobility Accessible rooms with roll-in showers and accessible tubs. It is equipped with an elevator/lift and welcomes service animals.
Hotel with Gym
Fairfield Inn & Suites typically offer a fitness center. This allows guests to engage in physical exercise and maintain their fitness levels.
3-Star Hotel
Receives excellent reviews for its helpful staff, cleanliness, and comfortable accommodations, particularly the suites with kitchens. Offers good amenities like an outdoor pool and fitness center.
Hotel with Outdoor Pool
This hotel features an outdoor pool.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Heated Pool
Room Types
Suite, 1 King, Sofa bedOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, a tea and coffee maker and a seating area. The unit offers 2 beds.
Guest Room, 1 KingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a private entrance, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Guest room, 2 QueenOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
King Room - Hearing AccessibleProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Queen Room with Two Queen Beds - Hearing AccessibleFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a private entrance, a tea and coffee maker, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.
Guest Reviews
8.8
Excellent
Location
Nestled in a convenient location, the Fairfield Inn & Suites by Marriott New Orleans Metairie provides an ideal base for visitors. Its proximity to major shopping centers, a plethora of dining options, and easy access to the interstate make it a top choice for travelers. The hotel notably places guests within walking distance to the mall, Whole Foods, and a variety of local eateries, making it perfect for both leisure and business visits.
The location also proves favorable for those attending events at nearby venues like the Pontchartrain Convention & Civic Center and the Family Gras parades. Guests appreciate its closeness to the airport and the city’s key attractions, including the French Quarter and the cruise terminal. Additionally, the hotel is situated in a safe, quiet neighborhood, offering peace of mind along with its accessibility.
The hotel itself is praised for its cleanliness, friendly staff, and overall comfort, further enhancing the guest experience. Offering amenities like free parking, a nice pool area, and reliable breakfast options, it caters well to various needs. Its location in a safe, business-focused district ensures a worry-free stay, making it a strategically positioned choice for exploring both Metairie and New Orleans.
Breakfast
The breakfast experience at Fairfield Inn & Suites by Marriott New Orleans Metairie seems to evoke mixed emotions from guests, with a noticeable tilt towards more positive reactions. Guests appreciate the great breakfast options on offer, often highlighting its convenience and variety. The breakfast is frequently described as good, with warm food and ease of preparation being noted. Many compliment the attentive and friendly breakfast staff, who contribute positively to their morning meals.
The continental breakfast stands out with some calling it exceptional, and an easy and accessible setup to accommodate guest needs. There is a myriad of choices available, catering to different tastes, with mention of options like eggs, sausage, cereals, oatmeal, and prepackaged items that meet Covid safety standards. Some guests felt especially appreciative of the grab-and-go breakfast offerings, which include yogurt, fruit, and oatmeal.
However, there are also voices indicating that the breakfast could use improvement. While the selection is generally well-received, some guests did note the lack of certain items such as fresh fruit, bagels, and toast bread. These shortcomings diminished their breakfast experience slightly. Despite this, the diligent restocking and overall quality are praised by many, rounding out a generally positive impression of the morning offerings at this hotel.
Rooms
The Fairfield Inn & Suites by Marriott New Orleans Metairie consistently impresses guests with its emphasis on cleanliness and comfort in its rooms. Visitors frequently highlight the spacious, well-maintained, and newly updated rooms that offer a cozy retreat. Guests especially appreciate the comfortable beds and modern, aesthetically pleasing bathrooms that complement their restful stay. The quiet ambiance contributes to a relaxing experience, while many note that the amenities, such as the spacious showers, enhance comfort levels. Travelers also enjoy the hotel's strategic location, which is close to shopping areas and dining options, providing convenience and accessibility. Overall, the property stands out for its high standards of cleanliness and the friendly, welcoming nature of its staff, making it a desirable choice for those visiting the area.
Beds
Guests at Fairfield Inn & Suites by Marriott New Orleans Metairie generally find the beds to be comfortable, with many describing them as very comfortable and even the most comfortable they've slept in. Positive feedback highlights the comfort of both the bed and pillows, contributing to a pleasant stay. However, there are a few remarks about the beds being too soft for some, suggesting that preferences for bed firmness may vary among guests. Overall, the hotel tends to maintain a standard of comfort that most guests appreciate.
Cleanliness
Situated in the Metairie area near New Orleans, Fairfield Inn & Suites by Marriott consistently receives praise for its outstanding cleanliness. Guests frequently highlight the hotel's immaculate condition, describing it as newer, modern, and very well maintained. Rooms are noted for being exceptionally clean, spacious, and comfortable, making it a reliable choice for peaceful accommodations. Attentive and helpful staff contribute to the welcoming atmosphere, ensuring that the property meets expectations for cleanliness and professionalism. Visitors appreciate the convenient location which offers a safe environment, and the facility's efforts in preventive health measures. With commendations for its clean bathrooms, comfortable beds, and tidy public areas, Fairfield Inn & Suites by Marriott New Orleans Metairie stands out as a clean and quiet option with reasonable pricing. While there was an isolated comment regarding sheets, the overall sentiment suggests a consistently spotless experience with friendly service and decent breakfast options. The hotel combines comfort, modern amenities, and an inviting ambiance that guests find appealing during their stay.
Staff
The staff at Fairfield Inn & Suites by Marriott New Orleans Metairie consistently earn praise for their exceptional service and welcoming demeanor. Guests frequently highlight the friendliness and helpfulness of the team, with many noting the seamless and accommodating experience from check-in to check-out. The front desk personnel, including standout individuals like Teresa, are particularly lauded for their professionalism and knowledge, ensuring that guests feel comfortable and well-cared for throughout their stay. Interactions with staff are often marked by smiles and a commitment to guest satisfaction, creating a positive and inviting atmosphere in a clean and well-maintained property. While there was an isolated mention of a less than friendly front desk experience, this appears to be an exception in an otherwise consistent string of positive interactions. Overall, the staff’s proactive and attentive nature significantly enhances the guest experience at this hotel.
Yes, Fairfield Inn & Suites by Marriott New Orleans Metairie has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Fairfield Inn & Suites by Marriott New Orleans Metairie.
No, Fairfield Inn & Suites by Marriott New Orleans Metairie doesn't allow dogs.
No, parking facilities aren't available at Fairfield Inn & Suites by Marriott New Orleans Metairie.
Yes, Fairfield Inn & Suites by Marriott New Orleans Metairie has a gym.