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Summary of reviewsHotel Roberta receives high praise for its prime location, just a few minutes' walk from the Mestre train station and various bus stops, offering convenient access to Venice and local amenities like supermarkets, restaurants and cafes. Guests find the pricing reasonable, especially when compared to accommodations in Venice, making it a valuable choice for travelers. The breakfast is generally well-received, described as good, varied and sufficient with a variety of sweet and savory items. The breakfast staff is also commended for their friendly and attentive service.
The hotel is surrounded by numerous dining options, including Chinese, Italian and Halal restaurants, adding to the convenience for guests seeking local culinary delights. The hotel's rooms receive mixed feedback but are overall clean and comfortable with modern bathrooms enhancing the experience. Some guests mention issues with room size, outdated furniture and noise, but the majority are satisfied with the cleanliness and functionality of the accommodations.
Cleanliness is a strong point for Hotel Roberta with consistent and meticulous housekeeping noted by guests. While there are occasional mentions of minor oversights, the general impression is that the hotel maintains high hygiene standards. The staff plays a crucial role in guests' satisfaction, often described as friendly, helpful and professional, although there are a few isolated complaints about language barriers and inattentiveness.
The Wi-Fi service receives mixed reviews with many guests appreciating the strong and reliable connection, while others experience issues with weak coverage. Families find the hotel child-friendly and conveniently located for easy travel to Venice, though room size can be a concern for larger families. Bed comfort varies among guests with many praising the cleanliness and support, despite some finding the mattresses either too hard or too soft.
Hotel Roberta offers good value for its price, albeit with some guests feeling the establishment does not fully meet three-star standards. Its accessible location and amenities cater well to guests with disabilities. Additionally, the hotel is dog-friendly, welcoming pets with open arms and allowing them in communal areas such as the breakfast room.
Overall, Hotel Roberta is a reliable, budget-friendly option for travelers seeking convenience, cleanliness and friendly service with the strategic location near the Mestre train station being a standout feature. Show more
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Categories
Cheap Hotel
This hotel is a simple, budget-friendly option.
3-Star Hotel
Hotel Roberta is centrally located in Mestre, offering convenient access to local amenities and transportation.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Room Types
Single RoomEn suite room with air conditioning.
Double or Twin RoomEn suite room with air conditioning.
Triple RoomEn suite room with air conditioning.
Quadruple RoomEn suite room with air conditioning.
Double Room Single UseThis double room is air-conditioned and has a private bathroom and heating. The unit has 1 bed.
About Hotel Roberta
License: 027042-ALB-00282, IT027042A1AWKME48M
Guest Reviews
7.8
Good
Location
Hotel Roberta shines in reviews for its prime location. Situated just a few minutes' walk from Mestre train station and various bus stops, it offers convenient transportation options to Venice, making it a strategic choice for visitors. The hotel's central setting in Mestre provides easy access to public transportation services, including direct routes to Venice and nearby attractions. Guests appreciate the close proximity to local amenities such as supermarkets, restaurants and cafes, which enhances the convenience of their stay. The hotel's reasonable prices, compared to accommodations in Venice, add value for travelers. Despite some concerns about the local ambiance at night, the clear consensus is that Hotel Roberta's location is its standout feature, perfect for those looking to explore Venice and beyond with ease.
Breakfast
Hotel Roberta's breakfast offerings have garnered mostly positive feedback from its guests. The breakfast is generally described as good, varied and sufficient with many reviewers appreciating the wide selection of sweet and savory items available. The buffet style allows for a self-service experience and the breakfast room is typically described as well-furnished and comfortable, albeit sometimes small and busy.
The breakfast staff often receive commendations for their exceptional service, friendliness and attentiveness. Guests favor the rich and abundant selections available, which include items like pastries, fruits, yogurt, cold cuts and coffee.
Some areas for improvement noted by guests include the need for more variety, especially regarding hot items and vegetables. A minority of reviews mentioned their dissatisfaction with the breakfast quality, stating that it was sparse or monotonous. Despite these concerns, the overall impression is that Hotel Roberta provides a satisfactory and enjoyable breakfast experience, often considered better than expected for the price.
Dinner
Hotel Roberta is ideally situated for those who appreciate a variety of dining options. The hotel's location boasts a plethora of nearby restaurants and shops, making it convenient for guests to explore local culinary delights. There are several high-quality, nice restaurants close by, including Chinese and Italian options that have been highlighted as particularly delicious. For those observing Halal dietary requirements, the vicinity also features a few Halal restaurants.
The convenience extends beyond restaurants with supermarkets, bars and other shops just a short walk away. This makes it easy for guests to access not only great food but also other essentials during their stay. While some found the optional breakfast at the hotel less impressive, the nearby street offers alternative dining spots where guests can enjoy a more satisfying meal. Additionally, the hotel is close to public transport, including a bus service to Venice, enhancing its appeal for travelers looking to explore the area further. Overall, Hotel Roberta’s advantageous location provides a diverse array of dining and shopping opportunities for its guests.
Rooms
Hotel Roberta offers a mix of experiences with its rooms, but the recurring theme is cleanliness and comfort. Most guests found the rooms to be tidy, clean and equipped with necessary amenities. Many reviews highlighted spacious rooms, comfortable beds and modern bathrooms that ensure a pleasant stay. However, there are frequent mentions of small and sometimes cramped spaces, particularly bathrooms which some found too small or poorly designed.
Guests appreciated rooms that were warm, cozy and equipped with essentials for short stays. Several reviews pointed out that the rooms were well-maintained and renovated with modern furnishings in some instances. On the flip side, there were criticisms about outdated furniture and the need for maintenance, which detracted from the overall experience for a few visitors.
Noise was another noteworthy issue; rooms facing the road or hallways could get quite loud, disrupting the tranquility for some guests. While the majority found the rooms sufficiently quiet and comfortable, soundproofing could benefit from improvement.
Despite these mixed experiences, the hotel's central location near the train station was a significant advantage, making it convenient for travelers. Overall, Hotel Roberta provides clean and basic accommodation, ideal for travelers looking for functionality over luxury.
Beds
Hotel Roberta has garnered a mix of feedback regarding its beds, yet there are highlights that many guests appreciated. Numerous reviews highlight the comfort of the beds and pillows, often describing them as very comfortable and supportive. Cleanliness is frequently mentioned with guests noting that sheets and bedding are well-maintained and regularly changed. Quality mattresses and ergonomic pillows contribute positively to the sleeping experience for many.
However, preference for mattress firmness varies widely among guests. Some find the foam and spring mattresses too hard or too soft, indicating a diverse range of comfort levels. Additionally, a few guests encountered issues with beds consisting of two single mattresses joined together, which did not always provide a seamless or comfortable experience. Despite some variability in comfort, many reviews reflect satisfaction with the bedding, suggesting that Hotel Roberta's accommodations provide a generally good night's sleep.
Overall, while there are occasional concerns about mattress firmness and the quality of pillows, many guests comment favorably on the comfort and cleanliness of the beds at Hotel Roberta.
Cleanliness
Hotel Roberta stands out for its impressive commitment to cleanliness, as repeatedly noted by its guests. The majority of reviews emphasize the consistent and meticulous cleaning standards maintained throughout the hotel. Guests often praised the rooms for being tidy, clean and cozy with daily housekeeping ensuring fresh towels and well-made beds. The bathrooms receive high marks for being spacious and spotless, though there are a few mentions of minor dust or dirt in hard-to-reach places.
The general accommodation cleanliness is described as excellent with public areas and private spaces both well-maintained. Many appreciated the good value for money and the overall hygiene practices. Positive attributes include clean surfaces, efficient cleaning routines and the fresh, pleasant smell prevalent around the premises.
However, there are occasional mentions of overlooked details, such as dust under beds or hair in drains, indicating that while the overall standards are high, there is room for improvement. Some guests pointed out the need for deeper cleaning in certain areas and noted that some rooms or amenities, like cutlery and tableware, could benefit from more attention to detail.
Despite these isolated issues, most guests found the hotel to be a clean and comfortable stay with friendly staff adding to the positive experience. The combination of cleanliness, good service and convenient location close to Venice-Mestre train station makes Hotel Roberta a reliable choice for travelers prioritizing hygiene and comfort.
Staff
The reviews for Hotel Roberta paint a picture of an establishment with an exceptional team at its helm. Guests consistently highlighted the friendliness and helpfulness of the staff, from the reception to the breakfast service. Words like kind, attentive and patient frequently came up, emphasizing the considerate and accommodating nature of the employees. The reception staff, in particular, received praise for their efforts in resolving issues and providing valuable assistance.
Many guests noted the pleasant demeanor of the staff, describing them as welcoming and professional.
However, there were a few less positive remarks about certain staff members being inattentive or impolite and some complaints about language barriers. Despite these occasional criticisms, the overall sentiment towards the staff was overwhelmingly positive, contributing significantly to the guests' enjoyable experience at the hotel.
Overall, the staff at Hotel Roberta appears to have played a crucial role in making stays comfortable and pleasant, marking the establishment as a noteworthy option for travelers prioritizing good service.
Wi-Fi
Hotel Roberta's Wi-Fi receives mixed reviews from its guests but leans towards the positive. Many guests appreciate the superfast and excellent Wi-Fi, frequently describing it as strong, stable and reliable. The Wi-Fi often works very well, proving to be reliable and with good coverage throughout much of the hotel. Furthermore, guests benefit from free internet, which adds to the satisfaction with the service.
However, there are noted inconsistencies. Some guests report issues with weak Wi-Fi coverage, particularly in their rooms, while others find the internet connection to be okay but not outstanding. Complaints about the Wi-Fi being slow or needing improvement also appear, highlighting areas where the hotel could enhance their service.
Overall, while the hotel generally provides good and sometimes excellent Wi-Fi, there are certain areas where connectivity may falter, impacting the overall experience for some guests.
Family
Hotel Roberta offers a pleasant stay for families, especially those traveling with children. The staff is very friendly and the hotel is noted for being child-friendly and family-oriented. Its proximity to the Mestre train station makes travel to Venice Santa Lucia convenient, simplifying travel and dining plans for families.
While some guests felt apprehensive about the surroundings, others found the location advantageous, being close to downtown and not far from the train station. The hotel caters to families with amenities like extra beds for children, although some noted the rooms can be quite small for a family of four.
Overall, Hotel Roberta is a decent option for families looking for an accessible base to explore Venice with the friendly staff enhancing the family-friendly atmosphere.
3 Star
Hotel Roberta in Italy provides good value for its price, offering a budget-friendly option for travelers. Despite its three-star rating, some guests feel it does not fully meet such standards, especially when compared to similar hotels in other countries. The proximity to Mestre station facilitates easy train travel, which is a significant convenience for guests.
The rooms are adequately aligned with a three-star hotel with clean structures and sufficient equipment. However, some drawbacks were noted, such as the small and sometimes less-than-clean bathroom facilities, old furniture and lack of soundproofing. The hotel’s breakfast follows the classic Italian style expected from a three-star establishment, adding a comforting touch for guests.
Overall, while Hotel Roberta is seen by some as not entirely meeting the three-star criteria, it is still lauded for its affordability and decent price-performance ratio. The service and facilities provided are generally satisfactory, especially considering the economic rates.
Accessible
Hotel Roberta offers a strategic location that is particularly convenient for guests with disabilities. The establishment features accessible rooms and elevators, ensuring ease of movement throughout the hotel. Guests appreciated the secure private parking and its proximity to the train station, which adds to the overall convenience. The hotel's recent renovations contribute to a modern and comfortable stay. However, it's worth noting that some bathrooms may be quite small, making them less accessible for those who require more space. Despite this, the combination of accessible amenities and a great location makes Hotel Roberta a commendable choice for travelers with disabilities.
Dog Friendly
Hotel Roberta is well-regarded for its dog-friendly policies, warmly welcoming pets and allowing them to stay without issues. Guests have praised the hotel for its accommodating approach, even permitting dogs in the breakfast room. Additionally, the hotel offers free and secure luggage storage, making the stay convenient and stress-free. The staff has received positive feedback for their friendliness and helpfulness, further enhancing the overall guest experience.
No, Hotel Roberta doesn't have any pool.
No, a spa isn't available at Hotel Roberta.
Yes, Hotel Roberta welcomes dogs.
Yes, parking facilities are available at Hotel Roberta.