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Summary of reviewsHotel Alexander in Mestre, Venice, is celebrated for its strategic and convenient location, offering easy access to Venice within 10-15 minutes via nearby bus and tram stops. This positioning eliminates the hassle of staying in the busy city center while ensuring proximity to restaurants, markets and pharmacies. Additionally, the hotel's quiet surroundings and safe neighborhood enhance its appeal, particularly with the availability of free parking and a secure underground garage, which proves beneficial for those arriving by car.
The hotel's breakfast receives positive feedback for its variety and quality, featuring an extensive buffet that includes pastries, fruits, cold cuts and more, providing a robust start to the day. The staff's attentiveness is a highlight, despite occasional criticisms regarding limited hot food options and repetitiveness.
While Hotel Alexander does not offer dinner options on-site, its location near several good restaurants mitigates this, providing guests with diverse dining choices. Culinary options such as seafood and pizza, along with convenience stores, ensure a satisfying dining experience close by.
Room reviews skew positively, often described as spacious, modern and clean with comfortable furnishings and well-maintained amenities like air conditioning and mini-fridges. Some guests have mentioned issues like occasional noise and maintenance problems, but overall, the rooms are seen as practical and suitable for short stays. The commendable cleanliness across the hotel, from common areas to individual rooms, adds to guests' comfort with the cleaning staff noted for their thoroughness.
The hotel staff are frequently lauded for their friendliness and helpfulness. Their professionalism and welcoming nature significantly enhance the guest experience, ensuring a warm and accommodating stay.
Wi-Fi at Hotel Alexander has garnered mixed reviews. While some guests find it fast and reliable, others experience connectivity issues. This inconsistency suggests potential variability based on factors like room location.
Parking at the hotel is convenient and well-organized with several free options and a secure underground garage, praised for its good availability and security.
Feedback about the beds is mixed as well with many guests finding them comfortable and clean, though some mentioned issues with mattress firmness and overall bed quality, impacting sleep quality for certain visitors.
While the hotel advertises a four-star rating, many guests feel it falls short of this standard, comparing it more accurately to a three-star establishment. Despite this, the solid service-to-price ratio and specific amenities still provide a reasonable stay.
Hotel Alexander also caters well to business travelers with its conference facilities, although issues like air conditioning and Wi-Fi connectivity can pose challenges. Additionally, the hotel is notably dog-friendly, welcoming pets in a quiet and serene environment, though improvements could be made in the inclusivity of pet policies.
In conclusion, Hotel Alexander stands out for its strategic location, cleanliness and exceptional staff. Despite some areas needing improvement, it provides a comfortable and practical option for travelers exploring Venice and its surroundings. Show more
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Hotel with Parking
The hotel offers parking facilities, which is a great benefit for travelers with cars. Its strategic location and parking amenities make it an excellent base for exploring Venice.
Dog Friendly Hotel
Business Hotel
4-Star Hotel
Room Types
Double RoomThis larger classic-style room features free Wi-Fi, air conditioning, and a satellite TV. En suite bathroom is complete with toiletries and a hairdryer.
Air conditioning is available from the 1st of May until the 30th of September, while heating from the 22th of October until the 7th of April
Triple RoomThis larger classic-style room features free WiFi, air conditioning, and a satellite TV. En suite bathroom is complete with toiletries and a hairdryer.
Air conditioning is available from the 1st of May until the 30th of September, while heating from the 22th of October until the 7th of April
Two Connecting Double RoomsThis twin/double room features a balcony, minibar and air conditioning.
Air conditioning is available from the 1st of May until the 30th of September, while heating from the 22th of October until the 7th of April
Superior Double RoomThis double room has a minibar, soundproofing and air conditioning.
Air conditioning is available from the 1st of May until the 30th of September, while heating from the 22th of October until the 7th of April
About Hotel Alexander
License: 027042-ALB-00234, IT027042A16QPYUB2Q
Guest Reviews
8.0
Very Good
Location
Hotel Alexander boasts an enviable location, perfect for travelers looking to explore Venice without the hassle of staying in the bustling city center. Situated in Mestre, just a few minutes' walk from both bus and tram stops, guests can reach Venice in approximately 10-15 minutes using public transportation. This strategic placement makes it easy to access the historic heart of Venice, the airport and the main train station, adding convenience to its numerous advantages.
The hotel is consistently praised for its close proximity to Tram Line T1, which leads directly to Venice, allowing for quick and straightforward commutes. Furthermore, the location is relatively quiet and away from the hustle and bustle, providing a peaceful retreat after a day of sightseeing. Guests find the surroundings of the hotel very convenient with plenty of nearby restaurants, markets and pharmacies.
Whether arriving by car or public transport, Hotel Alexander is an ideal lodging option. It offers free parking facilities—an added bonus for those traveling with a vehicle. The hotel's neighborhood is safe, clean and modern, ensuring a comfortable stay. For those planning day trips to Venice, the hotel's prime location and excellent transit links make it an excellent choice.
Breakfast
Hotel Alexander's breakfast offerings have garnered mixed feedback from guests, but generally lean towards the positive. The breakfast is often praised for its variety and quality, especially notable for its ample selection of pastries, fruits, cold cuts, cheese, toast, cereals and coffee. Many guests appreciated the extensive buffet that provides a hearty start to the day, highlighting especially the delicious cakes and croissants. The presence of both sweet and savory options, including scrambled eggs and bacon, receives commendation.
However, some guests pointed out areas for improvement, such as the limited hot food choices, occasional disorganization and the quality of specific items like bread. There were also mentions of the breakfast being repetitive and lacking in fresh items, like vegetables. Despite these criticisms, many found the breakfast good value for money with attentive and friendly staff enhancing the experience. Overall, while there's room for improvement, Hotel Alexander's breakfast mostly leaves guests satisfied with a wide range of tasty offerings.
Dinner
The dinner experience while staying at Hotel Alexander in Mestre offers a variety of options despite the hotel itself not serving evening meals. Guests have appreciated the proximity to several good restaurants, ensuring a range of dining choices without needing to venture far. Many visitors enjoyed meals at nearby restaurants like Ristorante Darsena, where the food quality and the overall dining experience received positive feedback. For those looking for simpler fare, pizza choices and a nearby supermarket provide convenient alternatives. Although the region may not have an abundance of dining options, the restaurants close by generally offer good food, including seafood, at reasonable prices. The hotel, known for its modern look and quiet ambiance, also benefits from being cheaper during carnival season, making it an appealing choice for travelers looking for comfort and accessibility to dining venues.
Rooms
The rooms at Hotel Alexander received varied feedback from guests, though the majority of reviews leaned towards the positive. The rooms are often highlighted as clean, spacious and modern with comfortable furnishings. Many guests remark on the room size positively, noting large and airy spaces, especially in triple rooms and those described as superior. The modern design and recent renovations are frequently appreciated along with the comfortable beds and well-equipped bathrooms. Functional amenities such as mini-fridges, air conditioning and multiple facilities are noted, adding to the comfort of the stay.
However, some reviews draw attention to smaller, occasionally cramped rooms and issues with noise. A few guests also faced problems with the cleanliness of specific areas, such as floors and bathrooms, while mentions of outdated decor and occasional maintenance issues like water leaks were also present. Despite these concerns, rooms are generally considered to be practical, functional and well-suited for short stays. The overall impression is that Hotel Alexander offers a pleasant and comfortable accommodation experience, maintaining cleanliness and modern styles throughout its premises.
Beds
Stepping into Hotel Alexander, guests are greeted with a mixed array of experiences regarding the beds. A notable number of guests found the beds to be very comfortable, describing their sleeping experiences as pleasant and restful. Terms like "comfy," "luxurious," and "comfortable" frequently surface in guest feedback, painting a picture of a cozy sleeping experience for many.
Several reviews highlight the beds’ cleanliness, which adds a level of reassurance for travelers looking for neat and tidy accommodations. Guests also appreciated the comfortable bedding provided and a few noted the generous size of the beds, especially the king-size ones, as a considerable advantage.
However, the comfort of the beds seems inconsistent. There are remarks about mattresses being hard or lumpy and some guests found the pillows equally firm and uncompromising. These discomforts were noted to cause uneasy sleep for a portion of the clientele. In particular, the beds in some rooms were described as too hard and a few guests had issues with mattresses being worn out or having holes, which detracted from the overall sleeping experience.
In summary, while many guests at Hotel Alexander enjoy relaxing, comfortable sleep in clean and sizable beds, inconsistencies with mattress firmness and occasional cleanliness issues can impact the quality of sleep for some visitors. The hotel appears to have potential in offering a restful stay, provided these bedding concerns are addressed.
Cleanliness
Hotel Alexander has garnered considerable praise from guests for its cleanliness. Reviews consistently highlight the hotel's cleanliness, frequently describing it in terms such as "extremely clean," "impeccable," and "spotless." The rooms are noted to be very clean with several guests emphasizing the cleanliness of both the rooms and the bathrooms with daily cleaning services mentioned. Guests also appreciated the well-maintained condition of the facilities, noting that the cleaning staff did a commendable job, including timely and efficient room cleaning and regular towel changes.
Many noted that the rooms are not only clean but also spacious, modern and cozy, contributing to a comfortable stay. The communal areas of the hotel, including the lobby, were also reported to be clean and well-kept. Some guests did highlight minor issues with cleanliness, such as dirty carpets on the staircase, mold stains and occasional oversights like dust or cleanliness lapses in some bathrooms. Despite these few negative comments, the general sentiment is that Hotel Alexander maintains a high standard of cleanliness, making it a reliable choice for travelers seeking a clean and comfortable environment. The hotel's friendly staff and well-renovated rooms only add to the positive guest experience.
Staff
The reviews of 'Hotel Alexander' overwhelmingly highlight the exceptional staff, often described as friendly, helpful and attentive. Guests frequently mention the politeness and professionalism of the personnel, including those at the reception. The staff's availability and cooperative nature contribute positively to the guests' experiences, whether through their warm welcomes, assistance with requests or overall courteous demeanor.
Several reviews praise the good value for money, supplemented by staff members who are always smiling and ready to assist. The attentiveness and kindness are often emphasized with guests noting how responsive and accommodating the staff are to needs and inquiries.
The breakfast service also receives commendation for both quality and the friendly service by the waitresses. The hotel staff’s ability to make stays exceptional, whether by simple gestures or taking care of specific issues, showcases their dedication to hospitality.
Overall, the professionalism, friendliness and helpfulness of the staff at Hotel Alexander stand out as key factors that enhance the guest experience, making the hotel a welcoming place to stay.
Wi-Fi
Hotel Alexander offers a mixed experience when it comes to its Wi-Fi service. On the positive side, several guests reported that the Wi-Fi works fine, being quick and reliable. There are good reports of Wi-Fi performance with some praising it as fast and even super fast. The hotel does provide free Wi-Fi, which is a definite convenience for travelers.
However, not all guests had a satisfying experience. Numerous reviews indicate that the Wi-Fi connection can be unreliable with frequent issues related to slow speed and intermittent cutouts. Many guests mentioned that the Wi-Fi wasn't good enough to handle streaming services like Netflix, pointing to a need for significant improvements.
Overall, while some visitors commend the high-speed connectivity, others have faced challenges with a poor and unstable internet connection. It appears that the Wi-Fi service at Hotel Alexander may depend on various factors, possibly including the room location or the period of stay. Travelers relying heavily on a stable internet connection might want to consider these varied experiences before booking.
Parking
Hotel Alexander offers a variety of parking options that cater to diverse needs, making it highly convenient for guests. The hotel provides several free parking spaces, both on-site and in the immediate vicinity. While these free parking spots are well managed and usually sufficient, they can be limited in number.
For additional security and convenience, the hotel also features an underground garage with video monitoring, allowing guests peace of mind. This garage, while it can come at an additional cost, is sometimes included in the room price or offered for free on the day of checkout. Regardless of the method chosen, guests consistently remark on the ease of parking whether it's on the street, in front of the hotel or in the underground facility.
In summary, the parking situation at Hotel Alexander is generally praised for its good availability, security and convenient location, even though the free spots can sometimes be limited.
4 Star
Hotel Alexander, despite its advertised four-star rating, appears to fall short of the typical expectations associated with such a designation. Numerous guests have expressed their disappointment, suggesting that the hotel's facilities and services are more akin to those of a three-star or even two-star, establishment. Many reviews highlight the lack of essential amenities and services, such as the absence of kettles in the rooms and the substandard quality of the breakfast offerings, which some felt did not live up to four-star standards. Noise issues also detracted from the overall experience with guests reporting disturbances from showers, toilets and conversations in the hallways, including from the cleaning staff.
There were some positives noted, such as the good selection at breakfast and the solid service quality to price ratio. However, the general consensus is that the hotel's claim of being a four-star property is inflated and misleading. It seems that urgent renovations and improvements are necessary to truly meet the expectations that come with a four-star rating. Overall, while Hotel Alexander may offer a reasonable stay, it might be more accurately represented as a three-star hotel.
Business
Hotel Alexander caters to business travelers with a conference-style environment. However, the experience varies notably among guests. While the hotel is designed with business needs in mind, certain aspects like the air conditioning being turned off and unreliable WiFi connections can lead to inconvenience. These elements may affect the overall comfort and efficiency for those on business trips. Despite these challenges, the hotel maintains its focus as a hub for professional gatherings and conferences.
Dog Friendly
Hotel Alexander receives high marks for being dog friendly with multiple reviews highlighting its pet-friendly hospitality. Dogs are allowed at the hotel, although there is an additional fee for bringing pets. One review mentioned a charge of €15 for a chihuahua for one night, indicating a specific cost for pet accommodation.
The staff is described as friendly, which contributes to an overall welcoming atmosphere for both guests and their pets. The hotel is located in a quiet neighborhood, offering a serene environment for pet owners and their dogs. While generally dog friendly, some reviews suggest that the hotel could further improve its inclusivity regarding pet policies.
Overall, Hotel Alexander provides an acceptable policy for guests traveling with dogs, ensuring a comfortable stay for both pets and their owners.
No, Hotel Alexander doesn't have any pool.
No, a spa isn't available at Hotel Alexander.
Yes, Hotel Alexander welcomes dogs.
Yes, parking facilities are available at Hotel Alexander.