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Summary of reviewsGistola Hotel Mestia, nestled on the outskirts of Mestia, stands out for its prime location offering tranquility and breathtaking panoramic views of the mountains and iconic towers. It's conveniently situated just a 10-minute walk from the town center and provides free shuttle services to both the city center and the airport, enhancing its accessibility. The tranquil surroundings make it an excellent base for hiking and glacier trekking and the ample parking space adds to the convenience for those driving in.
Guests frequently commend the hotel's bright, modern and spacious rooms that are described as stylish, well-equipped and exceptionally clean. Many mention enjoying the scenic views from the rooms, while the amenities like balconies, mini-bars and high-quality furniture enhance the comfort of their stay. The daily housekeeping ensures that cleanliness standards are maintained, contributing to the overall positive experience.
The dining experience at Gistola Hotel Mestia is also highly praised. The breakfast gets numerous compliments for its varied and tasty offerings, including a rich selection of international dishes with luxurious items that add a touch of opulence. The dinner menu, offering both Georgian and European cuisine, is appreciated for its diversity, deliciousness and excellent service. Guests find it convenient to dine at the hotel thanks to the late kitchen hours and the pleasant ambiance.
The staff at Gistola Hotel Mestia is another highlight, consistently receiving high praise for their exceptional service and friendliness. Guests frequently mention the politeness, responsiveness and helpful nature of the staff, including particular individuals who make a positive impression by assisting with trip arrangements and providing local recommendations. The attentive and hospitable attitude of the staff significantly enhances the welcoming atmosphere of the hotel.
For families, Gistola Hotel Mestia offers a child-friendly environment with centrally heated rooms and a SPA facility, ensuring comfort for everyone. The staff's attentiveness to children and the special touches like early breakfasts and thoughtful gifts upon check-out are particularly appreciated by family-oriented guests.
Although the Wi-Fi quality receives mixed reviews with mentions of occasional instability, the hotel generally addresses and fixes the issues quickly. The parking facilities are well-equipped and ample, providing a hassle-free experience for travelers with cars. The beds receive mostly positive feedback for their comfort, though there are some mentions of variability in mattress firmness and comfort across different rooms.
Overall, Gistola Hotel Mestia is characterized by its excellent location, modern and clean rooms, superb dining experiences, outstanding staff service and family-friendly amenities, making it a commendable choice for travelers to Mestia. Show more
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Categories
Hotel for Honeymoon
This 5-star hotel in Mestia offers exceptional service and modern amenities. Its location and facilities provide a blend of comfort and luxury, ideal for a honeymoon.
Family Friendly Hotel
This hotel offers a child-friendly environment with centrally heated rooms and a SPA facility, ensuring comfort for everyone. It has bright, modern, and spacious rooms. The staff's attentiveness to children and the special touches are particularly appreciated by family-oriented guests.
Hotel with Swimming Pool
This 5-star hotel provides access to both an indoor pool and a children's playground. It features mountain views, a shared lounge, a restaurant, and offers airport transfers and room service.
Indoor Pool
Business Hotel
This hotel is known to offer excellent business facilities, including meeting rooms and conference space. It also provides amenities such as an indoor pool, sauna, and multiple bars/lounges for relaxation after business activities.
Hotel with Parking
As a hotel, this property is expected to provide parking facilities, a standard convenience for travelers with vehicles.
Accessible Hotel
Gistola Hotel Mestia is wheelchair accessible and offers facilities specifically designed for disabled guests. These include lowered sinks and toilets equipped with grab rails. Upper floors are also accessible via an elevator.
Hotel with Indoor Pool
This 5-star hotel features a luxurious indoor pool, complete with sun loungers and a poolside bar. The indoor pool is open daily from 8:00 AM to 11:00 PM, and the hotel also offers a sauna, enhancing the overall relaxation experience for guests.
Luxury Hotel
Romantic Hotel
5-Star Hotel
Room Types
Deluxe Twin RoomThe spacious twin room offers soundproof walls, a minibar, a terrace with mountain views as well as a private bathroom boasting a shower. The unit has 2 beds.
Deluxe Double RoomThe spacious double room provides soundproof walls, a minibar, a terrace with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed.
SuiteThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with mountain views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
Location
Nestled on the outskirts of Mestia, Gistola Hotel Mestia boasts a prime location that appeals to many travelers. The hotel is a short 10-minute walk to the town center, making it conveniently close yet pleasantly quiet at night. The panoramic views of the mountains and iconic towers are frequently highlighted as one of the hotel's best features. With free shuttle services to both the city center and the airport, accessibility is a significant plus. The tranquil surroundings make it an excellent base for hiking and glacier trekking, while the ample parking space adds to its convenience for those driving in. An on-site kitchen offering meals until late evening and modern, spacious rooms contribute to a comfortable stay. Many guests appreciate the cleanliness and novelty of the accommodations, further enhancing the overall experience at this well-situated hotel.
Breakfast
Gistola Hotel Mestia’s breakfast offerings have received numerous compliments from guests, who frequently describe it as excellent, varied and tasty. Many highlight the international buffet, which is described as rich, splendid and impressive. Key features include a wide selection of dishes, plentiful fruits and luxurious items such as red fish and caviar, which add a touch of opulence to the morning meal. Guests appreciate the well-prepared and carefully made breakfast options, often calling them delicious and nutritious.
While most reviews are positive, noting the generous and diverse spread, a few guests mention that the breakfast could be limited at times or describe it as just okay. Some expressed that the lack of a buffet and having a ready-made set was not the most ideal arrangement.
Overall, the breakfast experience at Gistola Hotel Mestia is well-regarded with many guests finding it to be a highlight of their stay, thanks to the ample choice and quality of food offered from 9 till 11 in the morning.
Dinner
The restaurant at Gistola Hotel Mestia has garnered mostly positive feedback from guests. Known for its diverse menu that includes both Georgian and European cuisine, it provides a delightful dining experience. The food is often described as delicious and the service is generally great, making it a comfortable choice for dinner without the need to seek other options in the area.
Guests have praised the restaurant for its large menu and the high quality of its dishes, even when dining late as the kitchen operates until ten at night with the bar and restaurant open until midnight. The ambiance offers the convenience of dining on the property, allowing for a relaxed meal while also keeping an eye on children.
The presentation of the dishes has been noted as impressive and the desserts, in particular, stand out as perfect. Although there were remarks about mediocre food and poor service in some instances, the overall sentiment remains positive with most guests thoroughly enjoying their dining experiences at the hotel restaurant.
Rooms
Visitors to Gistola Hotel Mestia frequently highlight the exceptional quality of the rooms, noting their modernity, cleanliness and generous space. Guests consistently describe the rooms as comfortable, stylish and well-equipped with amenities such as balconies, furniture and a variety of bathroom supplies. The views from the rooms often receive praise with guests enjoying scenic overlooks of ancient towers, mountains and the watch towers of Mestia. Daily housekeeping ensures that cleanliness is maintained to a high standard. The rooms feature high-quality furniture and are described as warm and cozy, making for a comfortable stay. Additional conveniences such as ensuite bathrooms, mini bars and ample parking add to the hotel's appeal. Families also find the spacious rooms convenient, enhancing the overall guest experience. Despite a few minor issues like the absence of a fireplace and bathtub in the suite, the hotel generally meets high European and global standards in design and service.
Beds
Gistola Hotel Mestia receives a mix of feedback regarding its beds, though the majority of guests highlight positive experiences. Many guests praised the beds for being huge, very large and of super quality. Descriptions such as comfortable, super comfortable rooms and exceptional comfort indicate that sleep quality is often a standout feature. The beds are frequently mentioned as comfortable with amazing mattresses, although some guests experienced issues with the mattresses being too hard or generally uncomfortable. Specific mentions of mattress replacements suggest that there have been improvements over time, contributing to a more comfortable sleeping experience for many. However, a few reviews still noted discomfort, indicating that there may be inconsistencies in bed quality across different rooms. Overall, the hotel appears to provide a generally comfortable bedding experience with ongoing efforts to address and improve any issues.
Cleanliness
Gistola Hotel Mestia consistently impresses guests with its exceptional level of cleanliness. The rooms are modern, spacious and maintained to high standards by a diligent housekeeping team. Guests often highlight the daily cleaning service, which ensures that rooms remain spotless and comfortable throughout their stay. The hotel's facilities, including a beautiful lobby with fireplaces, contribute to its contemporary and inviting atmosphere. A few mentions of less satisfactory cleaning were noted, but overall guest reviews emphasize the hotel's new and clean environment with cleanliness being a standout feature in most feedback.
Staff
The staff at Gistola Hotel Mestia consistently receives high praise from guests for their exceptional service and friendliness. Visitors highlight the politeness and responsiveness of the front desk personnel with many mentioning the helpful nature of individuals like Mr. Tado, who assisted with trip arrangements and the manager Nika, who made a positive impression from the moment of arrival. The reception staff, including Levani and Ani, are noted for their proficiency in English and their willingness to ensure a pleasant stay.
Guests appreciate the attentiveness and helpfulness of the team, who are quick to fulfill requests and assist with various needs, from providing local recommendations to helping with luggage and other services. The staff's warm and hospitable attitude is frequently mentioned, making the experience at the hotel feel welcoming. Specific employees, like Tedo and Tmta, are often recognized for their outstanding assistance. The bartender is also acknowledged for providing excellent service.
Overall, the staff at Gistola Hotel Mestia goes above and beyond to make guests feel comfortable and cared for, contributing significantly to the hotel's positive atmosphere and high level of guest satisfaction.
Wi-Fi
Guests' reviews of the Wi-Fi at Gistola Hotel Mestia present a mixed experience. While some mention a stable and functional internet connection, others point out that the Wi-Fi quality could use improvement. A number of guests reported weak internet signals with instances of the Wi-Fi going missing or not working at all. There were also times when the internet connection's instability affected other services like television. However, issues with the Wi-Fi and other facilities were addressed and fixed relatively quickly. Overall, while the Wi-Fi works fine for some, it seems inconsistent and in need of enhancement for a more reliable experience.
Parking
Gistola Hotel Mestia offers a range of parking benefits that make it a convenient choice for travelers with cars. The hotel features a large, private parking area that is well-equipped to accommodate numerous vehicles. Guests have frequently highlighted the ample and spacious parking spots available, ensuring that finding a place to park is rarely an issue. The parking facilities are close to the Mestia airport, further adding to the convenience for those traveling by air. Additionally, the hotel provides a green parking area for a more pleasant and environmentally friendly experience. For added convenience, a free shuttle service is also available to guests.
Family
Gistola Hotel Mestia provides an excellent experience for families, offering a child-friendly environment where children can enjoy a delightful breakfast each morning. The hotel is centrally heated and even features a SPA facility, ensuring comfort for the whole family. Guests have praised the staff for their attentiveness, notably highlighting moments when extra care was given, such as preparing an early breakfast before departures and thoughtfully looking after children. The warm hospitality extends as far as receiving thoughtful gifts upon check-out, such as wine and cups, adding a special touch to the stay. Tedo, a member of the staff, is particularly mentioned for his helpfulness, contributing to the positive experience of family-oriented guests.
Yes, Gistola Hotel Mestia has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Gistola Hotel Mestia.
No, Gistola Hotel Mestia doesn't allow dogs.
Yes, parking facilities are available at Gistola Hotel Mestia.