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Europa Palace Hotel

Messina , Ss 114 Km 5.400 (Show on Map)

7.0

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEuropa Palace Hotel offers a convenient and welcoming stay for travelers in southern Messina. Its strategic location near major venues and highway exits makes it ideal for exploring southeastern Sicily, and ample parking facilities ensure stress-free arrivals. Guests often praise the hotel's friendly and helpful staff, who enhance the overall experience through their professionalism and attentiveness, notably during check-in and at the restaurant.

The rooms are highlighted for their spaciousness, cleanliness, and comfort, making them a suitable choice for travelers, particularly those with pets. Although some features may show a need for renovation, the essential amenities, including effective air conditioning, contribute positively to guest stays. The beds are frequently described as comfortable, providing a restful night, despite occasional concerns about mattress and pillow quality.

While breakfast and dinner evoke mixed reactions, they are appreciated for their convenience and value, especially the buffet dinner. The breakfast staff are noted for their kindness, and the dining experiences are satisfactory for those seeking budget-friendly options. Cleanliness is largely commended, although certain areas, such as bathrooms, are noted to need improvement. Overall, Europa Palace Hotel maintains an acceptable level of cleanliness and comfort.

Although the hotel has elements that align more closely with a three-star establishment, it retains its appeal through its convenient location, hospitable staff, and functional amenities, providing a practical and pleasant option for those visiting the wider Sicilian region.
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Dog Friendly Hotel

This hotel allows pets and ensures a pleasant stay for guests traveling with their animal companions.

Hotel with Free Wi-Fi

As a hotel property type, Europa Palace Hotel likely offers robust Wi-Fi infrastructure to support a higher volume of guests and their diverse connectivity needs. This established hotel is equipped to provide reliable internet access for both leisure and business travelers.

4-Star Hotel

This hotel offers standard amenities and services expected of a 4-star hotel. It provides a comfortable stay with essential facilities.

Room Types

Double Room With free WiFi, this air conditioned room comes with an LCD TV, en suite bathroom and classic décor.

Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room features air conditioning, a minibar, a wardrobe, heating, as well as a flat-screen TV. The unit has 2 beds.

Budget Single Room Offering free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room offers a flat-screen TV, a minibar, a wardrobe and heating. The unit has 1 bed.

Queen Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a minibar, a wardrobe and heating. The unit has 1 bed.

Standard Triple Room The unit has 2 beds.

About Europa Palace Hotel

License: 19083048A253404, IT083048A1EQJDRE4N

Guest Reviews

7.0

Good

Location

The Europa Palace Hotel is strategically positioned in the southern part of Messina, making it an ideal base for exploring southeastern Sicily. The location is particularly advantageous for visitors attending concerts or sporting events, with its proximity to the PalaRescifina and the San Filippo Stadium. The hotel is conveniently near the highway exit, allowing for easy access to various attractions and activities, including the Tyrrhenian and Ionian seas. Its strategic location also offers an easily reachable position, with ample parking facilities ensuring a stress-free arrival. Visitors have praised the cleanliness of the hotel and the friendly, helpful staff. The hotel provides a serene and quiet environment despite being situated in a busy industrial park, and offers a nice view of the sea from some balconies. Although not centrally located and with limited dining options nearby, its functionality as a transit hotel complements its role as a convenient lodging choice for those traveling by ferry or exploring the wider Sicilian region.

Breakfast

When staying at the Europa Palace Hotel, guests generally experience a mixed bag when it comes to breakfast. The offerings range from excellent and abundant meals with a variety of sweet and savory options to more modest and sometimes unsatisfactory selections. Several guests praise the breakfast for being good and quite varied, with some describing it as delicious, ample, and hearty. Others, however, find it less impressive, pointing out the limited food variety and lack of fresh fruit. While some guests enjoy the pleasant overall experience, others comment on the need for improvements in terms of both food quality and cleanliness. Despite the differing opinions, the breakfast staff is frequently noted for their kindness and the convenience of the breakfast itself is appreciated.

Dinner

Europa Palace Hotel offers a dining experience that seems to evoke mixed emotions among its guests. For those seeking a convenient and affordable meal, the hotel's buffet dinner option stands out, with numerous guests praising it for both its friendly staff and reasonable pricing. With a focus on convenience, the on-site restaurant provides a variety of menu options that many guests found satisfactory and fairly priced. Some reviews highlight the meal quality with commendations for the food being good, while others mention that the quality leans towards the mediocre, likening it to a refectory experience. The restaurant's offerings also include wine, though some guests noted its less than stellar quality. However, guests looking for a simple dining option during their stay may find it adequate and convenient, particularly when seeking a no-frills, budget-friendly meal. Overall, while the dining options at Europa Palace Hotel may not be the epitome of culinary excellence, they offer a practical choice for travelers in search of comfort and value.

Rooms

The Europa Palace Hotel offers a mixed experience when it comes to its rooms. Guests can expect spacious accommodations that are frequently highlighted for their cleanliness and comfort. The rooms are generally described as large, clean, and equipped with all necessary amenities. Additionally, the air conditioning is noted to work effectively, ensuring a pleasant stay. The hotel also has the advantage of being pet-friendly, making it a suitable choice for travelers with pets.

However, there are several areas that could use improvement. Many reviewers mention that the rooms and the overall hotel structure are somewhat dated and would benefit from renovation. Some guests have noticed minor issues like holes in the bedspread and stained walls. A few reports indicate that initial room assignments were not always properly made up or lacked cleanliness. There are also occasional issues with vibrations from the elevator and smoke smells in certain rooms. Despite these drawbacks, the rooms are well-furnished for a night's stay and offer a comfortable resting space for guests.

Beds

At the Europa Palace Hotel, guests have frequently praised the beds for their comfort, with descriptions such as comfortable beds, clean bedding, and even a gigantic and comfortable bed. Many highlight the very comfortable sleeping experience, enhanced by good mattresses that seem to meet guest expectations for a restful night. However, it's noted that not all experiences are perfect, as some guests mentioned that mattresses and pillows could be of low quality and noisy beds might disturb the peace. Nonetheless, the overall impression is positive, especially regarding bed comfort, a crucial aspect of a good hotel stay.

Cleanliness

Europa Palace Hotel receives mixed reviews regarding its cleanliness. On one hand, many guests appreciate the cleanliness of the rooms, with several describing them as very clean or even impeccably clean. The hotel is generally considered to be clean and comfortable, which contributes positively to the overall guest experience.

However, there are instances where cleanliness could be improved, specifically in bathrooms where issues like mold have been noted. Some areas of the hotel are described as worn out, with furniture and fixtures showing signs of age, which might detract from the overall perception of cleanliness. While some guests feel the hotel maintains an acceptable level of cleanliness, others believe there is room for improvement.

The hotel staff often stand out for their helpfulness and friendliness, which can enhance the stay despite any cleanliness concerns. While guest experiences may vary, the recognition of clean and comfortable rooms remains a positive aspect of visiting Europa Palace Hotel.

Staff

Nestled in a welcoming environment, Europa Palace Hotel is lauded for its extraordinary staff, who consistently receive praise for their friendliness and professionalism. Guests frequently highlight the warm and helpful nature of the team, emphasizing the courteous reception they experienced. The staff's attentiveness and kindness extend beyond check-in; they are praised for maintaining a consistent level of service throughout guests’ stays, whether at the restaurant, during breakfast, or in other areas of the hotel. The restaurant staff, known for their patience and pleasant demeanor, contribute to a dining experience noted for quality service and good food. Maria and Filippo, among others, have been specifically mentioned for embodying the brilliant spirit of hospitality that the hotel is known for. With a strong emphasis on kindness and courtesy, the Europa Palace Hotel delivers a memorable and hospitable experience to travelers, making guests feel valued and at ease throughout their visit.

4 Star

Europa Palace Hotel has stirred some mixed emotions among its guests, particularly regarding its four-star rating. While the hotel maintains an elegant facade with beautiful corridors reminiscent of its erstwhile glory, the interiors, specifically the rooms, are in need of renovation to truly meet the advertised standards. Guests have noted that the overall maintenance and management oversight require significant improvement. The service elements like breakfast and front desk interactions fall short of the expectations set by a four-star rating. Moreover, visitors have expressed concerns about the pricing, feeling that the value for money is not proportional to the level of luxury and service received. Overall, while the hotel retains some attractive features, it currently delivers an experience more in line with a three-star establishment.

No, Europa Palace Hotel doesn't have any pool.

No, a spa isn't available at Europa Palace Hotel.

Yes, Europa Palace Hotel welcomes dogs.

No, parking facilities aren't available at Europa Palace Hotel.

No, Europa Palace Hotel doesn't have a gym.

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