American Executive Inn Mesa
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Summary of reviewsThe American Executive Inn Mesa receives mixed reviews across various categories, but it stands out for several positive aspects.
The hotel's location is a significant advantage, being centrally positioned on Main Street in downtown Mesa. It offers convenient access to the local light rail, making travel easy for guests aiming to reach specific destinations, including the airport. The proximity to restaurants and the Gateway Airport adds to its appeal, particularly for those in town for work or events. However, some guests have noted issues with the surrounding neighborhood, such as a noticeable homeless population and a general run-down feeling.
Rooms at the inn are praised for being more pleasant and spacious than expected, providing an affordable stay especially suitable for budget-conscious travelers. The interior decor and recently remodeled rooms have also earned positive remarks. However, multiple reviews highlight cleanliness and maintenance issues as major concerns. Guests frequently report dirty floors, stained linens and bathrooms plagued by mildew and mold, alongside encounters with cockroaches.
The hotel staff receives mixed feedback. Many guests appreciate the friendly, helpful and accommodating nature of the staff, especially those at the front desk and in housekeeping. However, less favorable interactions are also reported with some guests encountering rude or dismissive behavior, particularly from the front desk and owners.
While the pool area has potential, offering a pleasant spot with a grill and warm water when well-maintained, it often suffers from poor upkeep. Guests have reported issues with cleanliness, broken lounge chairs and inconsistent water temperature, though it remains a notable feature when in good condition.
Beds at the inn receive varied reviews with numerous guests finding them comfortable and enjoying the quality of pillows and bedding. Nonetheless, some have faced issues with stained sheets, mismatched bed sizes and uncomfortable sleeping arrangements.
In summary, the American Executive Inn Mesa offers a convenient location and some pleasantly surprising room features. However, cleanliness, maintenance and variable staff interactions are areas needing significant improvement.
Categories
The hotel's location is a significant advantage, being centrally positioned on Main Street in downtown Mesa. It offers convenient access to the local light rail, making travel easy for guests aiming to reach specific destinations, including the airport. The proximity to restaurants and the Gateway Airport adds to its appeal, particularly for those in town for work or events. However, some guests have noted issues with the surrounding neighborhood, such as a noticeable homeless population and a general run-down feeling.
Rooms at the inn are praised for being more pleasant and spacious than expected, providing an affordable stay especially suitable for budget-conscious travelers. The interior decor and recently remodeled rooms have also earned positive remarks. However, multiple reviews highlight cleanliness and maintenance issues as major concerns. Guests frequently report dirty floors, stained linens and bathrooms plagued by mildew and mold, alongside encounters with cockroaches.
The hotel staff receives mixed feedback. Many guests appreciate the friendly, helpful and accommodating nature of the staff, especially those at the front desk and in housekeeping. However, less favorable interactions are also reported with some guests encountering rude or dismissive behavior, particularly from the front desk and owners.
While the pool area has potential, offering a pleasant spot with a grill and warm water when well-maintained, it often suffers from poor upkeep. Guests have reported issues with cleanliness, broken lounge chairs and inconsistent water temperature, though it remains a notable feature when in good condition.
Beds at the inn receive varied reviews with numerous guests finding them comfortable and enjoying the quality of pillows and bedding. Nonetheless, some have faced issues with stained sheets, mismatched bed sizes and uncomfortable sleeping arrangements.
In summary, the American Executive Inn Mesa offers a convenient location and some pleasantly surprising room features. However, cleanliness, maintenance and variable staff interactions are areas needing significant improvement.
Hotel with Free Wi-Fi
Provides free Wi-Fi access. It is a budget-friendly option with both indoor and outdoor pools, as well as laundry facilities.
3-Star Hotel
Provides basic accommodations with essential amenities. It offers a budget-friendly option for travelers.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
The American Executive Inn Mesa is noted for its central and convenient location, making it a practical choice for travelers with specific destinations in mind. Positioned right on Main Street in the heart of downtown Mesa, guests have easy access to the local light rail, which provides a direct route to the airport. Its proximity to restaurants and the Gateway Airport adds to its appeal, especially for those in town for work or specific events.
Despite the convenient aspects, opinions about the neighborhood vary. While some find it quiet and somewhat secluded, others highlight issues with the surrounding area, mentioning a noticeable homeless population and a general sense of being run down. Overall, the location is appreciated for its accessibility and centrality, though the surrounding environment might not appeal to everyone.
Nestled close to several event venues, American Executive Inn Mesa seems to offer an affordable option for budget-conscious travelers. Despite the exterior's misleading appearance, some guests have noted that the rooms were much nicer inside and appreciated the spaciousness akin to studio apartments. The interior decor, including room wall colors, found favor with a few guests and some were pleased with the newly remodeled rooms. Additionally, the inn managed to meet expectations in ensuring a quiet environment, which contributed positively to certain stays. While the location and price are considerations that could appeal to specific travelers, the numerous mentions of cleanliness issues and maintenance problems across guest reviews suggest that potential visitors should temper their expectations regarding the condition and upkeep of the rooms.
Guests at the American Executive Inn Mesa had varied experiences with the beds. Many found the beds to be quite comfortable with remarks about comfortable beds, great pillows and instances where the bed was described as perfect. However, some visitors experienced issues, such as stained and dirty sheets or comforters and the presence of twin-size beds instead of the king-size ones they had booked. Complaints about the beds being very uncomfortable, hard and creaky were also noted. Despite these issues, a notable number of visitors did enjoy soft and comfortable sleeping arrangements, adding a mixed dimension to the overall experience.
The American Executive Inn Mesa consistently falls short in cleanliness and maintenance, as detailed in numerous guest reviews. The hotel stands out for its noticeable deficiencies both inside and out with recurring issues such as dirty floors, stained and unclean linen and bathrooms plagued by mildew, mold and grime. Many guests have reported encounters with cockroaches and a pervasive, unpleasant odor resembling raw sewage. Broken walls and outdated facilities contribute to the general disrepair and the housekeeping services receive frequent criticism for their lack of thoroughness and attentiveness.
Moreover, the overall upkeep of the property is visibly neglected, resulting in unsanitary conditions that include blood stains, bodily fluids and residual debris from previous occupants. Rooms are described as extremely dirty with specific complaints about dirty towels, stained sheets and untouched surfaces. The exterior might appear passable, but once inside, the neglected and musty ambiance becomes evident. Additional grievances involve rude staff, poor customer service and unavailable amenities such as the pool, which some guests had specifically booked the hotel for.
Few commendations could be found with some isolated mentions of clean bathrooms and an acknowledgment of the convenient location, despite being in a seemingly unsafe area. However, these sparse positives do little to outweigh the overwhelming number of negative experiences that overwhelmingly characterize guests' stays.
Visitors to the American Executive Inn Mesa have shared mixed experiences regarding the hotel staff. On a positive note, many guests have appreciated the friendliness, helpfulness and accommodating nature of several staff members. The office staff was frequently described as kind and considerate and certain guests specifically mentioned the front desk young guy and the housekeeping staff as being notably nice. Maintenance staff also received praise for going above and beyond, such as when one maintenance member personally delivered a bag of ice due to the ice machine being out of order.
However, not all interactions have been favorable. Some visitors reported encounters with rude or dismissive staff members with specific mentions of the front desk and owners. A few guests felt that certain staff members were ignorant or solely focused on financial aspects, leading to negative experiences like deposit disputes. Despite these less-than-flattering accounts, the recurring theme of friendly and exceptionally great service from other staff members suggests that guest experiences may vary widely at this establishment.
The pool area at the American Executive Inn Mesa has received mixed reviews. Some guests highlighted the presence of a grill which was useful for making steaks and appreciated the warm pool water at around 30 degrees. When maintained, the pool appeared clean and could be a beautiful blue with a tranquil pond nearby, providing a pleasant spot for relaxation.
However, there have been numerous reports of maintenance issues with some guests describing the pool as green and filthy and noting that it never stays clean or has been closed for weeks. Others mentioned defective lounge chairs, a contaminated jacuzzi and freezing cold water. Despite these drawbacks, the pool has been praised as the only redeeming feature by several visitors when it's in good condition.
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Location
Despite the convenient aspects, opinions about the neighborhood vary. While some find it quiet and somewhat secluded, others highlight issues with the surrounding area, mentioning a noticeable homeless population and a general sense of being run down. Overall, the location is appreciated for its accessibility and centrality, though the surrounding environment might not appeal to everyone.
Rooms
Beds
Cleanliness
Moreover, the overall upkeep of the property is visibly neglected, resulting in unsanitary conditions that include blood stains, bodily fluids and residual debris from previous occupants. Rooms are described as extremely dirty with specific complaints about dirty towels, stained sheets and untouched surfaces. The exterior might appear passable, but once inside, the neglected and musty ambiance becomes evident. Additional grievances involve rude staff, poor customer service and unavailable amenities such as the pool, which some guests had specifically booked the hotel for.
Few commendations could be found with some isolated mentions of clean bathrooms and an acknowledgment of the convenient location, despite being in a seemingly unsafe area. However, these sparse positives do little to outweigh the overwhelming number of negative experiences that overwhelmingly characterize guests' stays.
Staff
However, not all interactions have been favorable. Some visitors reported encounters with rude or dismissive staff members with specific mentions of the front desk and owners. A few guests felt that certain staff members were ignorant or solely focused on financial aspects, leading to negative experiences like deposit disputes. Despite these less-than-flattering accounts, the recurring theme of friendly and exceptionally great service from other staff members suggests that guest experiences may vary widely at this establishment.
Pool
However, there have been numerous reports of maintenance issues with some guests describing the pool as green and filthy and noting that it never stays clean or has been closed for weeks. Others mentioned defective lounge chairs, a contaminated jacuzzi and freezing cold water. Despite these drawbacks, the pool has been praised as the only redeeming feature by several visitors when it's in good condition.
Yes, American Executive Inn Mesa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at American Executive Inn Mesa.
No, American Executive Inn Mesa doesn't allow dogs.
No, parking facilities aren't available at American Executive Inn Mesa.
No, American Executive Inn Mesa doesn't have a gym.
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