World > Europe > Portugal > Beja > Mertola > Mertola > Hotels in Mertola > MyStay - Mértola Castelo Palace

MyStay - Mértola Castelo Palace

Mertola , António José De Almeida 12 (Show on Map)

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsMyStay - Mértola Castelo Palace offers a unique blend of historical charm and modern comfort, nestled within the castle walls of Mértola's historic center. The hotel's enviable location provides direct access to Mértola Castle and other cultural landmarks, making it an ideal choice for those interested in exploring the rich heritage of the town. Guests consistently praise the tranquil atmosphere, authenticity of the setting, and picturesque views, especially during local events like the Islamic festival, which add a vibrant layer to their experience.

The rooms at MyStay are noted for their spaciousness and excellent cleanliness, bathing in natural light which enhances the old-world allure. Although some minor practical challenges exist—such as parking difficulties and temperature control—the beauty and historical charisma of the establishment make it a worthwhile choice for an atmospheric stay.

While the hotel lacks on-site staff, guests commend the professionalism and helpfulness of the operators at the MyStay center, noting their responsiveness and kindness. Despite minor inconveniences regarding basic amenities, the remote staff are recognized for their effective communication, hospitality, and attentiveness. Names like Sonia and Carlos are specifically mentioned for their warm interactions, contributing positively to the overall experience.

The beds, however, have been highlighted as an area needing improvement, with reports of discomfort due to hard mattresses and squeaky frames. Travelers seeking a restful night's sleep might find this aspect lacking, with several reviews particularly noting the poor quality of the mattresses.

Overall, MyStay - Mértola Castelo Palace provides a memorable experience for those eager to explore Mértola's historic charm, offering great value despite some minor inconveniences. The dedication of the staff to enhancing the guest experience is frequently acknowledged, solidifying the hotel's appeal to cultural enthusiasts.
Show more

Categories

3-Star Country House

This country house offers a unique stay near the castle. While specific details are limited, its 'country_house' property type suggests a tranquil and potentially scenic experience.

Country House near The Beach

Country House for Honeymoon

Small Country House

Room Types

About MyStay - Mértola Castelo Palace

License: 7399/RNET

Guest Reviews

Location

Nestled in the heart of Mértola's historic center, MyStay - Mértola Castelo Palace provides an enviable location for those seeking to immerse themselves in the rich cultural tapestry of this charming town. The hotel is conveniently situated within the castle walls, offering guests direct access to one of the city's most iconic landmarks—the Mértola Castle. Its proximity to historical sites makes it an ideal choice for cultural enthusiasts eager to explore the fortress and surrounding attractions.

Visitors particularly appreciate the tranquil atmosphere surrounding the hotel, providing a peaceful retreat from the bustling town. Many have praised the authenticity of its setting, finding joy in the blend of history and modern comfort. The hotel stands as a testament to the town’s heritage, with its charming and elegant structure adding to the overall experience. Furnished with care, the establishment offers spacious rooms and a delightful ambiance, capturing the essence of Mértola.

Views from the location are cherished by many, offering picturesque scenes that enhance the serene environment. Guests have also enjoyed the vibrant environment during local events like the Islamic festival, which adds a unique layer to their stay. Despite challenges such as difficult access and distant parking options, MyStay - Mértola Castelo Palace remains a great value, blending historical charisma with modern amenities to provide a memorable experience.

Rooms

MyStay - Mértola Castelo Palace offers an experience soaked in history with its wonderful structure made of stones and nestled within the castle walls of historic Mértola. Guests find the accommodation ideal, providing an unbeatable combination of price and quality. The rooms stand out for their spaciousness and excellent cleanliness, showcasing ample natural light, which enhances the charm of this beautiful old building. Its location is especially praised, offering a picturesque environment alongside the convenience of being in an excellent spot to explore the town. Despite the charm, some practical issues arise, such as parking difficulties within the old town and temperature control in the rooms. The absence of screens on street-level windows and a lack of a door on some bathrooms might also be drawbacks for some guests. Nevertheless, the structure's beauty and the old-world allure of its setting make it a worthwhile choice for those seeking an atmospheric stay.

Beds

Travelers seeking a comfortable night's rest might find the beds at MyStay - Mértola Castelo Palace to be lacking. Guests frequently mention that the beds are uncomfortable, with issues ranging from hard mattresses to loud, squeaky frames that disturb sleep. Several reviews highlight the poor quality of the mattresses, with some describing them as small, old, and unsupportive. Guests with back issues are particularly advised to approach with caution, as the conditions are not conducive to a restful experience. Overall, concerns about bed comfort seem to be a recurring theme in the guest feedback.

Cleanliness

Visitors to MyStay - Mértola Castelo Palace have expressed notable concerns about the cleanliness and hygiene of the establishment. Reviewers often highlight pervasive dust on shelves and cabinets, leading to visibly dirty furniture and floors. Instances were noted where guests experienced discomfort due to unclean mattresses, even reporting back pain. There have been mentions of inadequate cleaning in rooms and bathrooms, with complaints ranging from blackened feet due to dirty floors to hair left on the ground. Issues with the functionality of amenities have further compounded the negative feedback, such as non-working toilet flushes and the absence of hot water. Additionally, common areas, including terraces and showers, have been reported as overdue for cleaning. Beyond cleanliness, some structural issues were flagged, noting that the hotel is degraded and bathrooms are in poor condition. Complaints about the absence of staff to address concerns emphasize a lack of oversight in these aspects, leaving guests with a less-than-ideal experience.

Staff

MyStay - Mértola Castelo Palace may not have staff on site, but guests frequently praise the exceptional professionalism and helpfulness of the operators at the MyStay center. They assist with everything they can, ensuring guests receive the support they need. While there were moments when basic amenities required addressing, the responsiveness and kindness of the remote staff are consistently acknowledged. The interactions during check-in are described as effective, with staff providing clear instructions to visitors. Multiple reviews highlight the warmth and friendliness of the hosts, with particular mentions of individuals like Sonia and Carlos who are noted for their hospitality and attentiveness. Guests have had positive experiences interacting with friendly, welcoming hosts who contribute to an excellent stay and enhance the discovery of the historic city of Mértola. Despite minor inconveniences, the journey to explore the old town is highly advised, with a brief walk to reach the accommodation noted as the only consideration. Overall, the guest reviews reflect a positive experience with the staff's dedication to making the stay enjoyable and pleasant.

No, MyStay - Mértola Castelo Palace doesn't have any pool.

No, a spa isn't available at MyStay - Mértola Castelo Palace.

No, MyStay - Mértola Castelo Palace doesn't allow dogs.

No, parking facilities aren't available at MyStay - Mértola Castelo Palace.

No, MyStay - Mértola Castelo Palace doesn't have a gym.

Location Show Map

More Options