Days Inn by Wyndham Arlington Pentagon enjoys favorable reviews largely due to its prime location. Guests appreciate the hotel's central position, offering convenient access to major attractions in both Arlington and Washington, D.C., such as the Pentagon, Arlington National Cemetery and the National Mall. Public transportation options nearby enhance ease of travel. Additionally, a variety of dining options and nearby amenities like grocery stores and gas stations contribute to the convenient stay.
The hotel’s breakfast receives mixed feedback; while some guests find the simple offerings of toast, cereals and coffee convenient, others express a desire for more variety and healthier options. The breakfast room can also be crowded, which has been a particular concern during the COVID-19 pandemic when the hotel shifted to a grab-and-go format deemed insufficient by some patrons.
Guest rooms are noted for their spaciousness and comfortable beds with some rooms featuring kitchenettes and other useful amenities. However, reviews reveal issues such as outdated furnishings, unpleasant odors and inconsistent cleanliness with some guests encountering dirty floors, stained linens and insect problems. The bathrooms, in particular, are often criticized for poor maintenance and cleanliness, highlighting mold and old fixtures.
The hotel’s cleanliness reviews are quite varied. While some guests report well-maintained air conditioning and acceptable room conditions, many others highlight significant cleanliness issues like sticky floors, dusty surfaces and cockroach sightings. These inconsistencies suggest a need for improved housekeeping standards.
Staff at
Days Inn by Wyndham Arlington Pentagon generally receive praise for their friendliness and professionalism. The front desk personnel are often described as accommodating and helpful, making check-in and check-out smooth experiences. However, not all interactions are positive with some guests encountering unhelpful or rude staff members, reflecting a certain variability in customer service.
Complimentary Wi-Fi is available, but many guests experience problems with connectivity and frequent outages, indicating a need for better internet service. Despite this, the inclusion of free Wi-Fi remains a valued amenity.
The beds receive mixed reviews. While many guests find them clean and comfortable, others report issues such as old mattresses, small bed sizes and occasional cleanliness concerns, including mentions of bedbugs.
Accessibility is a strong point thanks to the hotel's proximity to public transportation. However, there are some limitations for guests with disabilities, such as difficult door thresholds for wheelchairs and the absence of an elevator, making it less suitable for those needing full ADA compliance.
In summary,
Days Inn by Wyndham Arlington Pentagon is praised for its prime location, helpful staff and affordable pricing, but there is room for improvement in terms of cleanliness, room maintenance, breakfast variety and Wi-Fi reliability.