4-Star HotelThis hotel is recognized for offering good amenities and services. It provides a comfortable stay for guests visiting Ferrara.
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Summary of reviews related to the '4 Star' categoryHotel Il Duca d'Este, while classified as a four-star establishment, seems to fall short of guest expectations in several key areas. Many reviews indicate a need for modernization and refurbishment, suggesting that the facilities and rooms could benefit from significant upgrades. Concerns about cleanliness, including reports of bugs and mold, further detract from the hotel's perceived quality.
Guests have voiced disappointment over the lack of essential four-star amenities, notably room service. The staff's responses to requests, particularly about room changes, have also been a point of contention. The overall service seems not to align with the standards typically associated with a four-star rating.
In terms of value, the breakfast priced at €15 has been described as over-the-top for what is on offer. There are strong sentiments among reviewers that the hotel would be more accurately rated as a three-star establishment based on its current state and service level.
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