Buyuk Abant Hotel is celebrated for its exceptional location, offering guests stunning views and a serene environment on the shores of Lake Abant. Nestled amidst lush green forests, the hotel provides an idyllic retreat perfect for nature lovers, making it an appealing choice for both summer and winter stays. The magnificent natural setting is complemented by attentive and friendly staff, enhancing the overall experience despite the lack of nearby services.
Dining at the hotel impresses guests with its varied and delicious offerings, particularly highlighted in the breakfast and dinner buffets. The variety and richness of the dishes cater to diverse preferences, and the attentive service further enhances the dining experience. Guests frequently praise the superb quality of the meals, contributing to a memorable stay.
The cleanliness of the hotel receives positive feedback, with rooms generally well-maintained and clean. While the hotel is older and furniture somewhat dated, the cleaning efforts are commendable, contributing to a hygienic environment. However, some rooms, especially cheaper ones, could benefit from more thorough cleaning to address minor issues.
The staff is consistently praised for their friendliness, professionalism, and responsiveness, creating a welcoming atmosphere. Individual staff members are often remembered for delivering exceptional service, contributing significantly to guests' positive experiences.
Despite its five-star rating, Buyuk Abant Hotel receives mixed feedback regarding its alignment with traditional five-star standards. While guests enjoy the dining experience reminiscent of high-class hotels, certain amenities and rooms fall short of expectations. The lake view rooms, although marketed at a premium, face criticism due to obstructed views by trees. However, the overall positive attributes, such as location, dining, and staff service, make Buyuk Abant Hotel a worthwhile stay, despite areas needing improvement for meeting the five-star benchmark.
Gazelle Resort & Spa boasts an impressive range of swimming pools for guests to enjoy- from a clean indoor and outdoor pool to a great open pool. Families can take advantage of the children's pool while female guests have their own private pool. For those looking to relax, there are separate spa areas and a variety of massages available. While some guests have noted the water in the swimming pool can be a bit chilly, overall many have praised the quality of the pools. The only downside is poor service when it comes to poolside drinks, as one guest reported having a cola spilled on them with no apology or replacement. Regardless, guests can soak up the sun and enjoy the beautiful weather by taking a dip in the pool- it's a great way to unwind during a stay at Gazelle Resort & Spa.