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Summary of reviewsTénéo Apparthotel Bordeaux Mérignac - Aéroport offers exceptional convenience due to its proximity to Bordeaux Mérignac Airport, making it ideal for travelers with early or late flights. It is also well-connected to public transportation, easily reaching downtown Bordeaux with nearby tram and bus lines. Despite being close to the airport, the hotel maintains a quiet environment for a peaceful night's sleep. Although the surrounding area is industrial and currently undergoing roadworks, which may cause some minor accessibility issues, the location is considered great value for money.
The rooms are spacious, clean and well-equipped with modern amenities, including kitchenettes and fridges, which are especially useful for longer stays. Guests appreciate the large, comfortable beds and effective soundproofing, ensuring a restful stay. The hotel offers convenient on-site parking, though the availability of spaces can be limited during peak times.
Breakfast is generally well-received, featuring a variety of options like eggs, cheese, sausage, cereal and beverages, priced at €9. While a few guests find it average or lacking warm food, the overall experience is considered generous and satisfying.
Cleanliness is a strong point with rooms and common areas consistently described as spotless. Hygiene and sanitation practices are well-maintained, contributing to a positive first impression and a consistently clean environment.
The staff at Ténéo Apparthotel are frequently praised for their friendliness, professionalism and welcoming demeanor. Their attentive and helpful attitude enhances the overall guest experience, making visitors feel valued and well-cared-for.
The free WiFi service receives mixed reviews with some guests enjoying excellent connections while others face significant issues with reliability and availability.
Overall, the Ténéo Apparthotel Bordeaux Mérignac - Aéroport provides comfortable, clean and well-equipped accommodations, complemented by exceptional staff and great location, making it a solid choice for both short and extended stays. Show more
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Categories
Aparthotel for Honeymoon
Dog Friendly Aparthotel
Aparthotel with Parking
Cheap Aparthotel
Accessible Aparthotel
Room Types
Business Double SuiteThis heated studio has a TV, a fully equipped kitchenette and a bathroom with a shower.
Business Twin SuiteThis heated studio has a TV, a fully equipped kitchenette and a bathroom with a shower.
Guest Reviews
8.1
Very Good
Location
Ténéo Apparthotel Bordeaux Mérignac - Aéroport offers travelers exceptional convenience due to its close proximity to Bordeaux Mérignac Airport, making it an ideal choice for those with early morning or late-night flights. The airport isn't just nearby; it's a mere few minutes away by car or a short walk, providing easy accessibility.
The hotel's advantageous location also includes excellent connectivity to public transportation, particularly the tram and bus lines. Guests can quickly reach downtown Bordeaux with a tram station just a brief walk from the hotel, making city excursions effortless. Despite its closeness to the airport, the hotel is surprisingly quiet, providing a peaceful night's sleep.
Rooms are described as spacious and well-equipped with amenities like kitchenettes and small fridges, which are appreciated especially in warmer weather. The clean and comfortable environment, along with friendly staff, adds to the overall positive experience. Additionally, convenient on-site parking is available for those traveling by car.
While the area is largely industrial, which means it's quiet from early evening to morning, it is also undergoing road works and tramway construction, which may cause some accessibility issues. However, the value for money remains great, especially given the strategic airport location.
Breakfast
Breakfast at Ténéo Apparthotel Bordeaux Mérignac - Aéroport largely receives positive feedback from guests. Many appreciate the variety and quantity of options with several highlighting items like eggs, cheese, sausage, cereal and a selection of juices and coffee. Descriptions such as generous, well-stocked and hearty frequently appear, suggesting that the breakfast buffet offers a comprehensive and satisfying start to the day. The breakfast is also noted to be of decent value for money, being priced at €9.
However, there are a few criticisms. A few guests feel the breakfast is average, citing the lack of warm food or a toaster, while others find it meager for the price. There is also some inconvenience reported with the weekend breakfast service starting at 8:30 am, which some guests consider to be too late. Despite this, the kindness and helpfulness of the staff during breakfast service stand out as memorable positives for many visitors. Overall, the breakfast experience at the hotel is generally well-regarded with a few areas noted for improvement.
Rooms
The rooms at Ténéo Apparthotel Bordeaux Mérignac - Aéroport receive high praise for their spaciousness, cleanliness and modern amenities. Guests consistently highlight the large, comfortable beds and well-designed interiors. The rooms are functional and well-equipped, often featuring a kitchenette that has essential cooking facilities, making it convenient for longer stays. Soundproofing is effective, ensuring a peaceful environment despite the hotel's proximity to the airport. Separate toilets and spacious showers add to the comfort.
Several reviews mention that the rooms are well maintained and new, contributing to a pleasant stay. The setup is ideal for both relaxation and work with some rooms including desks. The cleanliness of the rooms is frequently highlighted with many guests describing them as spotless.
While the majority of feedback is positive, a few guests noted minor issues such as rooms feeling hot, no air conditioning and occasional maintenance lapses. However, these do not overshadow the overall positive impression of large, clean and comfortable rooms that cater well to both short and extended stays.
Beds
The beds at Ténéo Apparthotel Bordeaux Mérignac - Aéroport have received glowing feedback from guests with many emphasizing their comfort and spaciousness. The beds are frequently described as large and very comfortable with some guests noting the exceptional size and quality of the bedding. The term 'king-size' is often mentioned, highlighting the ample space provided. Bedding quality has been praised as very good, clean and even top-notch by several guests. Reviews also reveal that the beds are consistently comfortable, contributing to a good night's sleep. Although there are occasional mentions of soft or minimally comfortable mattresses, the overall impression is highly positive with beds being a standout feature of the accommodation. Pillows received mixed reviews, but the general consensus about the bedding is that it surpasses expectations, especially for hotels in this category. Additionally, the tranquil and quiet rooms complement the comfort of the beds, enhancing the overall experience for guests.
Cleanliness
Ténéo Apparthotel Bordeaux Mérignac - Aéroport generally receives high marks for cleanliness, a point consistently highlighted by guests. Many reviews affirm that the rooms, suites and common areas are clean and well-maintained. The hotel prides itself on spotless accommodations with phrases such as "super clean suite" and "impeccably clean" frequently mentioned.
Guests often commend the overall hygiene and sanitation practices, noting well-sanitized rooms and clean linens. Additionally, the establishment's commitment to cleanliness extends to the public areas and the overall building, contributing to a positive first impression upon arrival. The apartments are well-suited for both short stays and longer visits, maintaining cleanliness that meets and even exceeds expectations.
Despite the numerous positive reviews, there are occasional remarks about areas needing improvement, such as dust behind radiators, residue in fridges and infrequent room service unless specifically requested. A few guests mentioned mold in showers and dirty environments, reflecting some inconsistencies in housekeeping standards.
The staff’s effort seems to be paying off, as many reviews express satisfaction with clean and spacious rooms, effective disinfection measures and overall hygiene. The positive feedback emphasizes this hotel's commitment to providing a clean, comfortable and welcoming environment for travelers, making it an appealing choice for those prioritizing cleanliness in their accommodation.
Staff
Ténéo Apparthotel Bordeaux Mérignac - Aéroport stands out for its exceptional staff, as consistently highlighted in guest reviews. The team is often described as friendly, professional and highly welcoming. Receptionists are noted for their warm, pleasant and attentive demeanor, making the check-in process smooth and inviting. The reception staff, in particular, are frequently commended for their competence, helpfulness and polite interactions with guests.
Guests appreciate the consistent friendliness, smiling faces and overall positive attitude of the personnel. The hotel staff are not only welcoming but also accommodating and available, ensuring that visitors feel valued from the moment they step through the door. Reviews specifically mention the housekeeping and maintenance staff as being professional and courteous, further contributing to an overall positive experience at the hotel.
The emphasis on a warm welcome is a recurring theme with guests expressing total satisfaction with the service and amiability of the employees. Exceptional communication, both in person and via email, has also been praised, reflecting the staff’s dedication to providing excellent service. Whether it’s offering advice about the city or ensuring a pleasant stay, the staff at Ténéo Apparthotel Bordeaux Mérignac - Aéroport consistently demonstrate top-notch hospitality and professionalism.
Wi-Fi
Ténéo Apparthotel Bordeaux Mérignac - Aéroport has received mixed reviews regarding its WiFi service. While some guests experienced excellent and fast internet connections, others faced significant issues, including unreliable or completely unavailable WiFi. Instances of WiFi not working, difficulties with connection and interruptions to service were commonly mentioned. Although some guests had positive experiences with a good and fast WiFi connection, many highlighted the inconsistency and complications with the internet service during their stay.
Parking
The parking situation at Ténéo Apparthotel Bordeaux Mérignac - Aéroport presents a mix of conveniences and challenges for guests. On the positive side, the hotel offers free on-site parking, which many guests appreciate for its proximity and ease of use. The availability of parking, particularly the private parking option, adds a layer of convenience for those with vehicles. Guests also highlight that parking is generally easy to access and available free of charge, which is a notable benefit.
However, there are recurrent issues with the number of parking spaces provided. Many reviewers note that the parking lot often fills up, especially in the evening, making it difficult to find a spot. The spaces are described as somewhat limited and small, causing complications when the lot is full. This insufficiency leads to situations where guests are forced to park outside the designated area or even on sidewalks. The lack of specific handicap parking spaces and the overall size of the lot not meeting the room capacity are frequent points of criticism.
In summary, while the hotel's parking is free and conveniently located, it lacks sufficient spaces to accommodate all guests, particularly at peak times. An expansion of the parking area or better management of available spaces could significantly enhance the guest experience.
Accessible
The Ténéo Apparthotel Bordeaux Mérignac - Aéroport has been positively reviewed for its accessibility, particularly for guests with disabilities. The hotel's design ensures ease of access, featuring walk-in showers without partitions, which can be beneficial for wheelchair users. Clear instructions provided by the hotel staff contribute to a sense of autonomy during the stay. The property is also well-situated, being close to public transportation, which enhances its overall accessibility. Access to the hotel is straightforward with secure entry systems in place. Despite some minor issues with water splashes, the general consensus highlights the hotel's commitment to accommodating guests with various mobility needs.
No, Ténéo Apparthotel Bordeaux Mérignac - Aéroport doesn't have any pool.
No, a spa isn't available at Ténéo Apparthotel Bordeaux Mérignac - Aéroport.