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Summary of reviewsThe Ibis Merida hotel stands out for its superb location, conveniently positioned near Paseo Montejo and essential services, making it a top choice for both tourists and business travelers. The central position is perfect for city exploration with easy access to landmarks, cultural sites and businesses, such as the US Embassy and the convention center. Guests appreciate the practicality of its ample parking and peaceful environment, contributing to a positive, comfortable stay.
Despite its modest, three-star rating, Ibis Merida offers clean and comfortable rooms, though they are noted for being smaller than expected. The practical yet compact rooms come equipped with basic amenities, ensuring a suitable stay for short trips, although space limitations may pose challenges for longer stays or larger groups. The hotel’s pet-friendly policy adds to its appeal for many visitors.
The breakfast service receives mixed reviews; many guests enjoy the variety and quality of the buffet, while others feel there is room for improvement in terms of variety and temperature of the food. Similarly, the dinner experience is generally positive regarding food taste and quality, but limited operating hours and occasional issues with service detract from the overall dining experience.
Cleanliness is a strong point at Ibis Merida with the majority of guests praising the high standard of room and facility maintenance. The staff is frequently described as friendly and attentive, contributing to a welcoming atmosphere. However, inconsistency in service quality, particularly among some reception and night shift staff, suggests areas for potential improvement.
Free wifi is a notable feature but receives mixed feedback; while some guests report a smooth experience, others encounter significant connectivity issues. On the positive side, the ample and secure parking is highly commended for its convenience and safety.
For business travelers, Ibis Merida provides a practical and efficient environment, ideal for short stays. The reasonable cost and reliable service make it an attractive option for those seeking basic accommodations without luxury. The hotel’s streamlined approach aligns well with the needs of work-focused visitors.
In summary, Ibis Merida offers a solid and dependable choice for travelers looking for a centrally located, clean and comfortable place to stay. While there are areas for improvement, particularly with room size and wifi consistency, its strengths in location, cleanliness and service make it a favored option for many guests. Show more
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Dog Friendly Hotel
This hotel is a popular pet-friendly option in Merida. It provides essential amenities and a convenient location for travelers with pets.
Business Hotel
This hotel provides essential business amenities and services. While specific details about meeting spaces are not available in the provided data, its brand affiliation suggests adequate facilities for business needs.
Accessible Hotel
Ibis Merida is wheelchair accessible with facilities for disabled guests. Accessible rooms are available, featuring accessible bathrooms, toilets with grab rails, and higher level toilets. Upper floors are accessible by elevator, and visual aids like tactile signs and braille are provided.
3-Star Hotel
Located in Merida, Ibis offers modern, functional rooms and is known for its consistent quality and budget-friendly prices. It's a reliable option for a comfortable stay.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Room Types
Double RoomThis room with 1 double bed, features parquet floors and a modern décor. It offers views of the main street or the terrace, and includes a large private bathroom, free WiFi and a flat-screen TV.
Double Room with Two Double BedsThis air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
The Ibis Merida hotel boasts an enviable location, frequently praised by guests for its convenience and proximity to significant landmarks. This hotel is ideally situated near Paseo Montejo, one of Mérida's main avenues, allowing for easy access to tourist attractions, restaurants and cultural sites. The location is particularly advantageous for visitors needing to visit the US Embassy or the convention center, both just a short distance away.
Guests repeatedly highlight the hotel's central position, noting it as perfect for exploring the city on foot. Many reviews underline its closeness to essential services like convenience stores and pharmacies, adding to its practical appeal. For those traveling for business or events, the hotel's proximity to key areas proves to be very functional.
In addition to its prime location, the hotel's cleanliness, friendly staff and good value for money receive numerous mentions, making it a reliable and comfortable choice for travelers. Its ample parking and the quiet, peaceful environment add to the overall positive experience reported by guests. Whether for a short trip or an extended stay, the Ibis Merida's superb location stands out as a significant advantage, meeting the needs of both tourists and business travelers alike.
Breakfast
The breakfast experience at Ibis Merida garners mixed feedback from guests. Many highlight the variety and deliciousness of the buffet, praising it as abundant, complete and very good for its affordable price. The breakfast includes a wide selection of items with some guests particularly enjoying the diverse and delicious options presented each day.
However, there are several points of critique. Some guests feel that the breakfast could improve in variety and quality, noting instances of cold food, limited vegan options and watery coffee. Others mention that the buffet sometimes lacks sufficient food or doesn't change its offerings frequently enough, which can lead to monotony.
The cleanliness and overall presentation of the breakfast area receive positive remarks and the price is often noted as being good value for money. In summary, while many guests find the breakfast at Ibis Merida enjoyable and a good start to the day, there is room for improvement in terms of variety and maintaining optimal food quality.
Dinner
The dinner experience at Ibis Merida has received mixed reviews from guests. On the positive side, many guests appreciated the quality and taste of the food, describing it as delicious and well-balanced between breakfast and dinner. Some even highlighted the good service in the restaurant. However, there are notable areas for improvement. The restaurant's operating hours are limited with no service before 4 pm and closing early in the evening, leaving guests with limited food options at night. Room service is mostly unavailable and the variety in the breakfast buffet could be better. Additionally, the dining area faces criticisms of expensive and sometimes poor-quality food with occasional reports of poor treatment by the staff. Overall, while the food itself tends to be well-received, logistical issues regarding service hours and staff behavior detract from the dining experience.
Rooms
The rooms at Ibis Merida have generated a variety of opinions from guests with a strong emphasis on their compact size. Many visitors found the rooms to be significantly smaller than expected, often describing them as cramped, tiny and not spacious enough to comfortably accommodate luggage or provide adequate moving space. Some guests noted that the room size, especially for double rooms and those meant for multiple occupants, was less than ideal with a particularly tight fit for groups or families.
While the room size was frequently mentioned as a downside, several guests appreciated that the rooms were clean and equipped with comfortable beds. Basic amenities were generally provided, although a few reviews pointed out the absence of items such as irons, toiletries and ample power outlets. The overall cleanliness and comfort of the rooms received positive remarks, even though some facilities were viewed as a bit outdated or in need of improvement.
Despite the size limitations, the rooms were often described as practical and functional for short stays, offering essential comfort and cleanliness at a reasonable price point. However, for longer stays or for travelers requiring more space, the small room size might be a notable inconvenience. The hotel’s strategic location and pet-friendly policy were also highlighted as beneficial aspects by some guests. Overall, Ibis Merida offers a basic yet comfortable stay with the main trade-off being the minimal room size.
Beds
Despite some mixed reviews, many guests at Ibis Merida compliment the comfort of the beds. Frequent phrases mention comfortable, clean and pleasant beds and bedding. Guests often highlight the beds as very comfortable or quite comfortable, which ensures a restful stay. However, some guests consistently note that the beds are very small for two people and find them narrow. Complaints about hard or uncomfortable mattresses and pillows are also common. With some old and deteriorated bedding reported, aspects of the sleeping experience do receive critical feedback. Despite these inconveniences, many guests still find the beds comfortable enough for a good night's rest, making it a mixed but largely positive aspect of staying at the hotel.
Cleanliness
Ibis Merida offers a varied experience when it comes to cleanliness according to guest reviews. The majority point out that the hotel is generally clean and comfortable with rooms and facilities maintained to a high standard. Reviews frequently highlight the excellent cleaning service with several guests describing the hotel and its rooms as very clean or even spotless, providing a comfortable and pleasant stay.
However, some guests noted areas for improvement. While the rooms and bathrooms are often appreciated for their cleanliness, there are mentions of issues such as dusty rooms, stained towels and dingy linens. A few reviews also pointed to more specific issues like dirty toilet brushes, hair on the walls and unclean elevators.
The hotel's public places are mostly described as spotless, although the scent in common areas was found overwhelming by some. Guests appreciated the daily cleaning but noted occasional lapses in service, such as rooms not being cleaned on certain days.
Despite a few negative remarks, the overwhelming sentiment leans towards a well-maintained and clean environment, making Ibis Merida a reliable choice for cleanliness in a centrally located setting.
Staff
The staff at Ibis Merida generally receives positive feedback for their friendliness and attentiveness. Many reviews highlight the excellent customer service and kind, helpful nature of the staff with several guests pointing out that the staff is friendly throughout their stay. Positive comments about staff being extraordinarily friendly and polite are frequent and guests appreciate the great service, particularly noting the attention from the front desk and kitchen areas.
However, the reviews indicate inconsistency in service quality. While many staff members are described as super friendly and very attentive, there are reports of rude and unhelpful behavior, particularly from some reception and night shift staff. Comments about the need for better training and improvement in demeanor at the reception are also present. Some guests experienced issues with a cold reception and felt the staff could be more customer-focused. Mechanical problems with the elevators and air conditioning, old towels and sheets and noisy beds were also among the issues reported, suggesting that while the staff's demeanor is generally positive, there are areas in service and amenities that need attention.
Wi-Fi
Guest feedback for the wifi at Ibis Merida is quite mixed with a range of experiences highlighted. On the positive side, some guests found the internet service to be good and appreciated the availability of free wifi, describing their connection as smooth and problem-free. The state-of-the-art TV screens further enhanced the overall tech experience for some, even allowing for Netflix and YouTube access when the internet connection was sufficient.
However, many visitors encountered significant issues, such as no wifi availability for most of their stay or slow and intermittent connections that often dropped. For some, the wifi signal was so weak that they had to move to different areas of the hotel to maintain a connection. Additionally, some guests mentioned that the internet quality was generally poor and coverage was limited. Specific complaints included instances where the internet service was terrible, malfunctioned frequently or failed entirely at inconvenient times, such as early in the morning.
In summary, while the hotel offers free wifi and has some high-quality tech features, the overall consistency and reliability of the internet service appear to need improvement based on varying guest experiences.
Parking
Located conveniently close to Ibis Merida, the parking situation at the hotel receives overwhelmingly positive feedback from guests. The primary highlight is the ample and spacious parking area available to guests free of charge, ensuring that finding a spot is never an issue whether one is driving a small car or a larger pickup truck. Many appreciate the simplicity and ease of use, noting that the parking is both secure and safe. Guests have also mentioned that the parking area is well-organized with several shady spots and visibility from hotel windows, adding an extra layer of security. The fact that there's no need for valet service further underscores the convenience and efficiency of the parking facilities. Overall, the parking at Ibis Merida is highly commended for its ample space, convenience and safety features.
Family
Ibis Merida offers a convenient location that appeals to families, especially after a busy day exploring the city. The hotel provides a comfortable setting for a good night's rest, although the rooms are quite small and may not be ideal for larger families or guests with a baby and stroller. While the accommodations are comfortable, the hotel is generally more suited for business travelers rather than as a family hotel. Bathing young children can be challenging due to the room's layout. Overall, while it may serve well for short family stays, particularly for those visiting for appointments, it may not be the best choice for a longer, family-centric vacation.
3 Star
The Ibis Merida holds its ground with a solid three-star rating, offering a no-frills yet dependable option for travelers. Described as a modest hotel without excessive luxury, it stands out for its good value, particularly for those seeking basic accommodations primarily for sleeping. Guests note that you totally get what you pay for, which makes it an attractive choice for budget-conscious visitors.
However, several reviews highlight areas that could use improvement. Rooms are criticized for being small and extremely noisy with sounds from adjacent rooms noticeable and the air conditioning can be overly cold even when turned off. Cleanliness is another point of concern with some mentioning confusingly clean or dirty floors and very small, aged bathrooms that are not always spotless. The absence of amenities like shampoo, soap and Kleenex also detracts from the experience.
Despite these issues, Ibis hotels are often seen as a reliable option and the Ibis Merida aligns with this reputation, providing straightforward accommodations without luxury but at an affordable price. Those looking for a more polished experience may prefer exploring other local stays in the centro area for better value.
Business
'Ibis Merida' is tailored to meet the needs of business travelers, making it an ideal choice for short business stays and trips where practicality and efficiency are key. The hotel is comfortable and practical, offering a peaceful environment which is particularly suitable for work-focused visits. While it may not be suitable for those seeking luxury or extensive amenities, it is well-geared towards providing a business-efficient experience. Descriptions such as ideal for business trips, good for business and geared up to be a business hotel repeatedly emphasize its aptness for work-related travel. Though there are mentions of subpar food quality, the overall suitability for business purposes stands out as its primary strength.
Accessible
Ibis Merida offers commendable accessibility for guests with disabilities, making it a convenient choice for travelers with reduced mobility. The hotel ensures good accessibility throughout, including easy check-in and check-out processes. Guests find the location to be very good with comfortable facilities, adding to the overall convenience. Safety is emphasized, creating a secure environment for all visitors. The hotel's accommodations are consistent with its three-star rating. However, it is noted that the disabled ramp lacks proper signage and a safety handrail, which is an area that could be improved. Despite this, Ibis Merida remains a very accessible option within the city, suited to meet the needs of guests with disabilities.
Dog Friendly
Ibis Merida is highly regarded for its pet-friendly accommodations, offering several amenities for travelers with pets. Guests appreciate the hotel's acceptance of pets with many noting that their furry companions received special treatment, such as toys and treats upon arrival. A notable feature is the green space available for pets to play, providing a pleasant outdoor area for dogs to enjoy.
The hotel does impose some conditions for pet stays, including the need for a vaccination card, additional fees for pet bedding and a deposit. While pets are welcome, they are restricted from common areas such as the restaurant, ensuring a pleasant environment for all guests.
There are mixed feelings about the additional charges and rules associated with bringing pets, but the overall sentiment remains positive due to the welcoming attitude of the staff towards pets. Some concerns were raised about cleanliness and the comfort level of the beds, but praise for the hotel's location, design and general cleanliness often overshadowed these minor inconveniences.
The pet-friendly approach of Ibis Merida makes it a convenient choice for families and individuals traveling with pets, although potential guests should be prepared for extra charges and specific regulations regarding their furry friends.
No, Ibis Merida doesn't have any pool.
No, a spa isn't available at Ibis Merida.
Yes, Ibis Merida welcomes dogs.
Yes, parking facilities are available at Ibis Merida.